Snapdeal.com Complaints & Reviews

Order ID: [protected]
Placed on 20 Oct, 2016

We had ordered "royal sapphire Stainless Steel Kitchen Trolley" from snapdeal and the product delivered to us was faulty, the model was broken.
We requested for a return, but the person who was supposed to receive our product didn't show up and the return request was cancelled by snapdeal.
Even after requesting several times there has been no positive response...

I received the Dining table & chairs that was of the poorest quality and was installed by some crude carpenter who was sent, all chairs have been loosely fitted and cannot be repaired or adjusted, all chairs are rocking and the joints have given way, the material of the table and chairs are of inferior quality and are very delicate and cannot be repaired .Really very disappointed .Snap deal has cheated us, we paid Inr 17900 of our hard earned...

Is snapdeal a fake company without a customer care support?
Order no: [protected]
Returned on 31st oct 2016.

Now things are really getting unbearable.
I need the refund as soon as possible.
I didn't receive the main amount instead just received the couriercharges.
If these things go this way unattended by snapdeal I will have to seek help of consumer affairs.

Please look into...

Snapdeal - my order number [protected] sub order - [protected] my order is gigabyte graphics card nvidia 2 gb ddr3 i have orderd this product but i had received a wrong product but from company on 23 september company had pick up this product back from me and 2 months also over and i had got a wrong product on 15 november and i had received this product p"innacle 6 pin soccet" but from this issue i got a wrong product so that why i called...

I ordered a Micromax tv on Nov 11th and cancelled it on 13th. Same day I ordered same tv as it was coming for lesser price. I got a mail saying it was cancelled. Then again on 15th I got a call saying Your micromax tv got delivered, since I was at office I asked my neighbour to pick it up. Once I reached my home at 7 pm I checked tv isnt the one which I ordered, so I immediately called their customer support team and told them I want them...

I had ordered dfr mojaris on sneapdeal since 12 days but it is not delivered... Pls deliver fast the product according to delivery date... This is 1st time my shopping on sneapdeal & i have get a very very bad services & experience on that... Rate of service less than 00... Next time i want to avoid the shopping on sneapdeal because the to much late delivery..!!!...

I have received vaseline lip thaparapy which is about to expire and this thing happened with me second time previous I have received mabeline kajal which is expired before one year.
Now I tried to send back so it is not returned and no option to return or reschedule return date when your executives not come to pick so what is our fault. I am not chasing to return back my money I just want to show you what cheating you are doing with...

Hi,

I placed order for Loreal professional Shampoo and conditioner on 24th October but when I received the product it was not genuine.
Product was received on 31st Oct but I couldn't use it immediately since I was out of station.

Order No [protected]

When I used the product I realised the product is not genuine. When I made a complain to customer care on 13th Nov they told since 7 days...

Hello, 1st time when i ordered havells geyser from snapdeal, i received damaged product hence requested for replacement. I received replacement after lot of follow ups but again i received the product without accessories in the box. Without wall mounting assembly not possible to install the product. For this issue snapdeal has not responded. They have not replied to my email nor called regarding my complaint and worst support i ever seen....

Dear All,
I ordered for a Comfy Brown waist coat on 15/11/16 & it got delivered on 19/11/16 itself. But I received a damaged unstitched coat from snapdeal. I just want to know that how come such a experienced company can do this type of blunder that too without checking product before couriering to the customer. This is not expected by a renowned company like snapdeal. In channels they advertise loudly to attract people, but in real...

I have ordered bicycle for my kid. They delivered me wrong product. I have requested return but no one came to pick it up. The courier fellow gave wrong information about our presence at home. I have contacted customer care several time but no action. I have recordings of all conversations for reference. Please take a appropriate call and replace the product. I will move in consumer court if i do not get satisfactory action from snapdeal...

I have booked my gas stove on 04/11/2016, which order id is--[protected], your official website show dispatch this item but i can not recieve it to till now.Pl verify this where is my product.
Mobile no----[protected][protected]-[protected]...

I purchased a Skullcandy ear-phone on 10th sep. 2016. my ear-phone is not working properly.. Ear-phone has 1 year warranty. in ahmedabad there is no any service center.. i tried to talk with customer care.. they are not receiving call.. there is only recorded tape..i don't have idea how i could repir that ear phone......

I had placed the above order on 18 october, 2016 and have been tracking the progress of the order since then. However, the official website did not show any progress in the order. It only displayed that the order is being prepared for dispatch.
Considering the above situation a call was made to snapdeal.com on 10 november 2016 to understand the progress. It was told by the representative that the product was being manufactured and...

Complaint against the order number [protected]
i order placed on 26.10.2016 redmi note 32 gb (gold colour) but i received different product on 02.11.16 i.e is not mine. immediately complained complain snap deal customer care and courier person. when i received the product i am requested to courier person to open the product, but he refused to open and told me i have no any rules to open. if you have any complain please complain to...

This is regarding order id[protected]. i have received a different pair of shoes of (an unknown company)instead of what i ordered(sparx shoes) and when i returned the product they rejected my request. They have not talked me once and just rejected my request. When i asked reason several times then they said quality of the product has been spoiled and sending the product back to me. I received the shoes back o[censored]nknown company and when i checked...

Order number [protected]. This product delivery date 18/11/2016 & 19/11/2016 but till now I not received item's. My Mobile number [protected]....

Product was missing from the snapdeal box. When i opened the box the earphones were missing from the earphones pack it was clear that someone has stolen them. This is really disgusting. This is the first time iam facing this.
I ordered seenhieser cx 180. Order no :[protected]
Mobile no:[protected]
I request u to look into the matter and i need refund or replacement as soon as possible and i also request you guys to contact...

To whomsoever it may concern.

I placed an order for the below listed product on November 13th under Order ID: [protected].

The product got delivered to me on November 15th. I raised a replacement request on the same day due to an incompatible size issue. The size of the product I received was at least 2 sizes bigger than what I had hoped it would be. The product got picked up for replacement on November 16th...

I have placed an order with snapdeal.com on 7th nov'16 by debit card payment mode. The estimated delivery was scheduled for 14th nov'16. They displayed that the item was delivered to me without actually delivering. The company does not have any proper complaint redressal mechanism on place. Also they have not responded to my complaint registered on their website on 15th nov'16. They are showing absolute apathy after taking payment for the...