Snapdeal.com Complaints & Reviews

The product I returned was picked up on 11th Nov 16, I mailed the receipt and refund details to snapdeal on the email ID ([protected]@ snapdeal.com) given by their customer care executive, still waiting for the revert on that mail.

There is no response from the company and no reliable contact point for the customer.

Even after the pick up(for which I hv an authentic receipt) the company was calling me to reschedule...

Product Ordered on 24th Oct with full payment & per snapdeal website the delivery date confirmed was latest by 21st Nov. However till date the product has not been shipped also.
Also inspite of raising multiple tickets no feedback from Snapdeal.
Subsequently after multiple attempts, Snap Deal just cancelled the order saying that the merchant is unable to ship but the same product is still listed on their website but at a much...

I purchased laptop online,
Paid the bill on 26.10.16
Received on 01.11.16, but it was damaged
Requested for replacement send back on 02.11.16
Their quality check denied replacement & sending back within 48 hrs from 08.11.16
But till today I have not received laptop
Order no.[protected]
I have contacted them but the help line saying we will despatch we will despatch within 48 hrs
It...

I have ordered the [protected]@ snapdeal (nov4) but i received a fake product, so i replaced it your person came& get that from me.. but still i didn't receive the original product. Please send it soon as possible. Reference details as below

Ref num:35180875

Mobile:[protected]...

Order no. [protected], Ordered on 12 th oct. Showing in status on 11 th nov. That the item was delivered on 9 th nov. Complaint raised on 11 th nov. That product was not delivered. Several follow up has been taken but no resolution given by snapdeal. Amount already deducted from account. Very painful experience from snapdeal. Please let me know where else I can raise this issue othet than snapdeal customer care or can I file a case against...

Oct 12 2016 Ordered Micromax Laptap 2in1 LT666 with 1TB cloud storage and 1 yr MS Office subscription, but received only laptop without 1 TB storage and MS office, returned the laptop with missing items promised, it is been over two months, they want to retun the same product and does not want to refund although I was having gold benefits which means as per their website 14 day return or refund policy. After two months they same laptop returned...

Please rescue me from the cheat and theft done by snapdeal.

Snapdeal is still not resolving my issue. They just mention in reply every time that they are looking into this matter and will resolve it at the earliest but nothing has happened till date.

The Epson l130 printer was couriered to the seller by me on 11th august at per the mentioned address and instructions on the printer's parcel box to get my refund...

Order number [protected]
Ordered Bose headphones got empty box instead.
Please take immediate action and get the product
In future please maintain some minimal quality check atleast so that this type of issues will not happen in future...

I had purchased 2 products(identical) with the following IDs
1. Order ID: [protected] (1 Item) DETAILS Placed on 15 Oct, 2016
2. Order ID: [protected] (1 Item) DETAILS Placed on 15 Oct, 2016.
both the products are absolutely fake, on my demanding a return and a refund, i have been denied the same. though i did recieve a call from them on the 09 nov 2016, and was assured for an immediate pick up, but the company seems...

Order id: [protected] (2 items) details
Placed on 14 nov, 2016

Instead of two packets (Each with set of five), i received only one packet (With set of five)

And i (Neelam mishra) from nagpur, maharashtra paid rs. 816/ on cod delivery
This is mistake on your part or you did it deleberately???
Please make it clear. As me, (Sushma shukla) is your regular costomer, so i suggested this to my sisterat...

Hello.
This is regarding Order Number [protected], I Recieved the different item from snapdeal and raised returned request. My product was picked up after 20 days after raising the request, now Snapdeal rejected my request on 20th of nov that returned item's quality check is failed but as per the JV express ( reverse logistics ) the returned item is delivered to snapdeal today i.e 21Nov. then how can snapdeal update that they received...

Dear sir/mam

Sir/mam before i order some product of parker pen i have cancelled because of your some reason that my lroduct not dispatch than i cancelled order. So left it now i want to tell you that i order fastrack 3121 sm02 watch so i want fast delivery your expected date is 25 to 30 nov. So i want that on 28 nov i have to go in birthday party so plz before 28 you may deliver my item please this is my humble request you...

I ordered one earphone from Snapdeal on 11th November but i canceled that order in evening just because the delivery time is too long but till now i didn't receive the refunded amount. I contact snapdeal 3 or 4 times but they always ask about the bank statement and ask to wait for 4 working days. I think its more than 4 working days till now. I also sent them bank statement but no response from there side. I am attaching the bank details...

Dear sir/mdn,

maine 23 oct m snapdeal company s ek product online perchase kiya tha jo maine 31 oct m recievd kr liya tha aur wo product bed quality ka tha 2 nov m return ki complain dali . magar abhi tak koi company ka courrier use return lene nahi aaya. plz return my product and return my amount.

Order ID: [protected] Reference number: 35203471
Placed on: 23 Oct, 2016 Issued on: Sat, 05 Nov
br...

Respected sir, i have ordered quantum 2.1 speakers on 7 th nov, on cash on delivery basis . i cancelled order due to some problem due to narendra modi's demonitisation campaign and still a man from snapdeal came on 21/11/2016 and told that i have your parcel. i told him that i have cancelled the order. but i accepted order and gave him 469 rs. upon opening i found that the product is damaged . as i have cancelled the order previously there...

I have purchased 4 burner hob top gas stove order id [protected] ticket id 35544292

I see that gas is leaking from one burner, i have raised replacement request, after numerous efforts product got picked but again i received same product packed as brand new package (I see that the replaced product also leaking from the same place) i wonder snapdeal is selling gas stoves with similar defect.

I have raised for...

I am writing to snapdeal so many times and calling them but still not getting refund to my account. This order (Order id: [protected]) was placed on 11th nov, 2016 where i paid via my debit card and the same order was cancelled by me instantly. And still it is hanging on. I did not get any refund from them yet. Neither i am getting any call back from snapdeal nor they are replying my mail. Please let me whom to contact....

I ordered one zoook rocker wireless; it had been 20 days from the day of oder, even sd have not given any tracking details; even your customer care no. sucks, I need sd to contact me asap; really very poor service; order id:[protected]. The order was paid by my debit card already. I need sd to resolve my problem asap. 😠😠😠😡😡😡 I have ordered many appliances from many sites but your service sucks; I will prefer not to use your...

Hi,
I bought a product saral home 3seater sofa covers which were not acceptable to me becuase of a big mismatch in colour, finish and product quality. It appeared to be quite different in the look and shade which was shown on the website. I have categorically refused to accept this product. But, snapdeal.com's customer care is not paying any heed to my 'unacceptance' and forcing me to take this product. There behaviour is extremely...

I had ordered redmi note 3 mobile on snapdeal online website. My order i'd is [protected]. But when i open parcel in front of delivery boy i was shocked that instead of mobile i get stone. My address is mira road mumbai. I am completely frustrated. Even the delivery boy had no id proof. No identity card. So i took him to police station and registered complaint. I have paid full payment online through credit card....