Snapdeal.com Complaints & Reviews

I 've ordered shaligram order id - [protected] on 27th oct bt i haven't get my product showing the status of delivery that courier is out for delivery and cod is not available so fail in delivery, so want to ask you when did you come to my door n cash was not ready as u have mentioned in track report.all this is [censored] snap deal, ur status is showing courier is out for delivery then where is my order?? cheating to customer.i tried many...

I had ordered the YU Yureka mobile phone on 05.11.2016 on snapdeal, and the item delivered to me on 08.11.2016, i saw the description of the said mobile handset before booking, there is nothing mention about the second slot of mobile phone that either SIM or SD Card use at one time, rather it is mention that it a dual sim phone.

Secondly, i am calling to their customer care centre for return the product since last 3-4 days...

Order ID: [protected] (1 Item)
Placed on 05 Oct, 2016

product name : Redmi Note 3 32 GB

Immediately after receiving the product I place the replacement request as the product has many problems. No tried to contact me till Now but they have updated "Replacement request resolved.
12:59 PM, 07 Nov, 2016
Unable to contact you
09:31 AM, 04 Nov, 2016"
Totally cheating with me . How...

Snapdeal.
You guys are the best liers in the world. Beacause you guys closed my compliant from your side sayin that your complaint has been solved and your warranty has been updated. But when i confirmed this information with dell suport then they replied that sorry sir but we don't have any compliant registered form your side or sanpdeal regarding your product. I bought a dell laptop 3148 form snapdeal on 16th August 2016 and since...

I had ordered a iBall Crown 2 based on the description where it states that dual sim mobile support both GSM and CDMA network. But the delivered product doesn't support CDMA later I had checked on Google where it says that this model is only GSM . I have been victim of wrong information mentioned at Snapdeal also Snapdeal customer support is not providing the information on the status of refund . I have written a mails to grievance officers...

I ordered for indulekha bhringa oil, a pack of 2 bottles of 100 ml... Bt instead i only received one bottle after opening the package! D other box was sent empty! This is cheating and fraudster practice snapdeal, and this will take you nowhere but hell! They also took full payment... Atleast other websites like myntra don't cheat like you! They take money and give money's worth! I tried contacting your so called customer service but it is...

Had placed an order for an HP Laptop (Order ID : [protected]) on 25th October amounting to Rs. 26, 999/- on snapdeal.com . But, later on 27th Oct, I was getting the same product for Rs. 25, 000/- So, I cancelled the previous order and placed a new order for the same product on the same website and same seller. I was told by the company to not receive the product ordered earlier which I did not receive. Now, the snapdeal's website is showing...

My sincere request to all online buyers, please don’t be victim of SNAPDEAL, this company has no policy for their customer, it’s my personal experience, I have ordered multiple items this Diwali, most of the items delivered were either old or broken(so many complaints are registered), even after contacting several time no result so far, another interesting experience is I have been waiting for an item to deliver from last 2 months, it...

I placed an order for a new phone and phone cover ( My order number is [protected]) I got the phone case earlier and it was not delivered to my door, the delivery person left it down near my apartment gate. I paid the entire amount online and they don't care about the delivery. Further more my phone was supposed to delivered by was in between 7th to 9th November and was changed to 14th and then to 17th. Customer care executive promises to...

Vinothkumar, Erode

Nov 2 i order vu 40inch LED tv in snap deal my order no [protected] my nov 8 received tv... To open the box i am so happy... To on the tv dispay panel broken... Full white colour view..next contact Customer to replacement ok Nov 10 book courier my own money to booked... Nov 11 receive ..u tv good condiction same tv send u to say Customer care.. Not problem solve..
Not response answer.. Totally my...

I placed an order (Order ID: [protected] (1 Item)) on 04 Oct, 2016 Canon EOS 700D 18 MP DSLR Camera with 18-55 mm + 55-250 mm Lens because of some reasons I tried to cancel the order using the app but I didn't get canceled. So, I contacted customer service and I asked support to cancel my order and they canceled the order.(Reference no:[protected] and support team asked me to wait till 11Oct 2016 so that I'll get refunded by that time. I said...

Respected judge,

Against these

sub order id : [protected] wrong product delivered

Order ID: [protected]missing product received.

Order ID: [protected] size issue product.

When i ask snapdeal for such they tell we cannot do anything as their is some internal problm policy.
Please take hard action against him so they cannot cheat consumers as usely they doing.br...

I placed a order of iPhone 7 back case but received iPhone 6s cover, paid through debit card. So opted for replacement and wanted money to be refunded. When i tracked my order id([protected]) it shows refunded. But i didn't receive the amount in my account....

Order no [protected]
Sub order no [protected]
Crystal d arques crystal ice bucket & tongs

Bucket broken
Tongs not found

The bucket is broken and tongs are not found enclosed in the package.

You are requested to change the product and provide the tongs also.
Product was received today after a delay of a few days and was disappointed to find defective products inside the...

My order:[protected] was supposed to be delivered between 5-9th nov'16, the order was placed on 3rd oct'16.

Payment was done via credit card : amount rs. 5777.

The tracking order system says: order placed. When i emailed snapdeal on 10th nov'16, to update me for my order, reply was pathetic saying

"we tried to place the order with an alternate seller but were unsuccessful and had to cancel it."br...

Hi All,

Order ID: [protected]
Placed on 27 Oct, 2016

i have booked this product from Snap deal and expected date to receive was 4- nov, and on the same i got that t could be some delay due to Diwali holiday and further i waited till 8 of October and the raise a Email Query that i need my product ASAP as per the date.

but still no any mail or call from Team snap deal to me in order to update...

I am mahesh ([protected]). i was ordered ray ban sunglass on 29th october 2016, order no - [protected]. i was given rerun and refund request on 5th nov 2016 (product received 4th nov 2016). they received the product and after checking and speaking with customer executive now they are telling your product as been declined and we are returning back same product. after that i was raised complaint against product (complaint no[protected]. they...

Hi

This is muralidhar nayak, regarding the product which i had issue with snapdeal since when i booked my product.

1. nov 5th booked the product and delivered on nov 17th.
2. they did installation demo on nov 20 2016 without removing transport ports lock which caused machine started heavily vibrated adn even they did not identify the issue and went back.
3. again i called snapdeal and arrange one...

I bought a nokia 130 mobile phone through snapdeal. I received the mobile with some dent marks on the battery. I raised a complaint to replace my product. Service engineer visited to my place and approved my replacement request.

The same product had been picked by the snapdeal. After some days i got a message stating that the product does not meet snapdeal quality requirements.

I called customer care and informed...

Order Id: [protected]

I have already cancelled my previous product due to unexpected delay in delivery(Order ID : [protected])

If you guys cannot give a proper delivery date then dont give the date and then delay it and harass the consumers.
The estimated delivery date of above product is today but i got a call from customer care that he will contact the concerned department and if possible will try to...