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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 334

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S
sreekanth sv
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not processed even after a week

Address:Bangalore, Karnataka, 560062
Website:www.snapdeal.com

I have returned a mobile leeco left max 2 brought on oct 13. sub order i'd [protected]
I returned it on oct 22 via shadow fax. but refund is still pending on this item.
I have shared the return acknowledgent receipt also with the customer care representative. the return acknowledgement request i'd is 16915124.
Every time i call your custoremer care they say they have escalated the issue. but no response yet. its been...
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H
Hskt
from Malappuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Offer shown did not applied in snapdeal.com.

Address:Malappuram, Kerala, 676552
Website:www.snapdeal.com

There was an offer of "flat rs.300 off for payment through debit/credit card", when i ordered (F gear blue backpack
Suborder id: [protected]) selling price rs. 799 in snapdeal.com. Though at the time of payment it showed reduction of rs.300, that amount was debited from my free-recharge wallet. Im really disappointed with this. Hope you will take necessary actions.

Email - [protected]@gmail.com
Lubna. K...
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itzkiran4u
from Bengaluru, Karnataka
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Denial of returns and making fool of customers

Address:560035
Website:www.snapdeal.com

I have purchased more than 30 items during the diwali sale primarily on the clothing. As per trustpay of snapdeal, i should be able to return any product which i dont like. But when i raised a return and sent a few products back, these products have been denied saying qaulity check failed. I have a receipt from the courier pick up guys that the product is good, but quality failed saying the product is dirty. This happened to 5 of my products...
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L
LOGU PALANISAMY
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Attention: grievance officer - fraud/wrong product delivered and replacement not given from snapdeal

Address:Bangalore, Karnataka, 560078
Website:snapdeal.com

Dear sir,

Greetings for the day.

This is to bring to your notice that i had ordered for a "skmei black digital watch" with the ordered no: [protected] last week and day before they had delivered the product and after reaching home i had unboxed the product and got highly disappointed as i have received a "tampered glass" instead of my watch what i had ordered. Immediately same day i have requested for the replacement...
+1 photos
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P
Pawankd
from Delhi, Delhi
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Mobile order

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.snapdeal.com

I have received a soap instead of my Mobile. My order id is [protected]. I spoke to Snapdeal support but they are not willing to deliver my order again. My order is with them and they have leaked my address to fake delivering company and received money from me. I want my order delivered without paying any extra money....
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S
sumitmeh
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Iphone 5s 16gb

Address:Gurgaon, Haryana, 122001
Website:www.snapdeal.com

Snapdeal delivered faulty product which is not even used for a day and asking me to contact service centre. I have ordered iphone 5s with order no. [protected] on 5th oct which got delivered on 8th oct a faulty phone. Raised replacement request on 10th oct and product delivered on 21st oct but again faulty phone. Finally i made another request this time for refund according to snapdeal policy but these guys are not ready to refund and asking...
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R
rajj royal
from Hyderabad, Telangana
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Refund didn't get

Address:Medak, Andhra Pradesh, 502103
Website:Snapdeal. Com

Hi.. I cancel my product which are payment bt my debit card.. And now i cancel that product but u are doing soo much late for give my money back its has been more than 7 days but yet to come my account.. Please do fast and help me. Out..
Here i my email add.. [protected]@gmail.com you can chek...
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H
Hari Nath Reddy
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I want refund money

Address:517501

Actually I purchased tempered glass but in delivery time it's damage so I returned that item, from that time you can't send my money through my bank or SD cash, I need it pls remember this....
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S
santoshpharma
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraudulent transaction done with my citi credit card

Address:Srikakulam, Andhra Pradesh, 532001
Website:snapeal

Dear team,

My citi bank credit card ([protected])

Yesterday i got a call stating that my citi bank cards were hacked and i was one among the 1 lakh cards being hacked recently and i would get new card replacing old one they have asked for the card number. Later, suddenly got messages from citi bank regarding otp's and other was surprisingly received debited messages of 17169rs at 11.42 am on 09 nov 2016...
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S
sidhuz
from Palghat, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return policy is just fooling customers

Address:Kannur, Kerala, 670307
Website:WWW.SNAPDEAL.COM

Are you making joke out of customers...??????do you mean i am lying...I have orderd for the replacement because it wasnt meet up with the specification they have given...And iam completely unsatisfied with the product...Plz do learn to repect customer satisfaction...Atleast show a descency to refund my courier charges...Why did you kept 100% customer satifaction...Nonsense..As an indian i always used to depend on desi ventures...Unfortunatly...
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M
Manikandan T K
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cozy Seatings Maradona Leatherette 3+1+1 Seater Sofa Set - Black

Website:www.snapdeal.com

I had ordered "Cozy Seatings Maradona Leatherette 3+1+1 Seater Sofa Set - Black" in Snapdeal.com. Order Details:Order ID: [protected] (1 Item) DETAILS Placed on 06 Oct, 2016. This order has been cancelled by Snapdeal on Nov 5, 2016 without my knowledge. Money has been refunded. When I contacted customer care, they said that it happened due to technical issue. This is a loss for me. If they were not able to fulfill my order maximum they can...
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S
Satish ji Sharma
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

DishTv

Address:Dewas, Madhya Pradesh, 455001
Website:www.snapdeal.com

I placed order for dishtv on 25-Oct-2016 and it should be delivered on 4th Nov 2016. But Product is still not delivered to me . I am calling snapdeal from last 6 days from 5-nov-2016 and they told me to wait for 48 hours.i am continuously tracking my order but they dont help me and at last after 6 days conversation with snapdeal they canceled my order.

I call snapdeal on 10-nov-2016 in morning and they gave me complaint id...
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N
nipin.v
from Bengaluru, Karnataka
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Order ID: 15615498716 - No Refund done

Website:www.snapdeal.com

I ordered product on 4th oct -2016, So far I have not received the product and the amount is not credited to my account. I called multiple times to customer executives, They are not willing to reimburse my amount. Now I don't have product as well as amount. They have not notified me that the product is cancelled either through SMS / email/ call....
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S
shivakoti
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Referral Amount

Address:Nalgonda, Andhra Pradesh, 508213
Website:snapdeal

Dear Sir,
Snapdeal cheating me. i am snapdeal app refer to my and my friend is also purchased product. offer delivery refer amount is not received both. the snapdeal cheated to Customer. Snapdeal is saying your friend install the app minimum 300rs product purchase. successful refer the app you both win referral amount . Please take action on snapdeal. And please give my referral amount. And also consumer complaint I mean this site...
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S
Saminathan G
from Erode, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake product (not genuine) & Refuse to Refund

Address:638011
Website:www.snapdeal.com

Dear sir,

I have placed an order of sony bluetooth headset (model SBH80) vide order id - [protected] on 28th sep 2016. i received by cash on delivery method without invoice copy. i complained with snapdeal customer care team immediately and as per their advise i returned the received material to them on 4th october 2016. Then they promised me to refund my amount of Rs 3989 once received the returned item. till today they refuse...
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L
led
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

After confirmed order snapdeal cancelled my order

Address:Alwar, Rajasthan, 301019
Website:snapdeal

I have booked 5w LED bulbs pack of 4 on[protected] my order no. [protected]. Which was confirm by snapdeal and mentioned that the delivery time is between 8-11 of November-2016.
Suddenly I got a message on[protected] that your order is been cancelled by the seller.
Reason they are showing order could not be fulfilled due to unavailability with seller. Your order is cancelled now. We apologise for the inconvenience caused.br...
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J
jagu165
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Folded item sent

Address:Junagadh, Gujarat, 362560
Website:SNAP DEAL

My name is jagubhai vaja
a 5 days ago i have deliverded a parcel of 5 watts led lamp 5pcs
but when i opened the parcel 3 bulb are not working.
I have also call twice snap deal customer care number .
My complain is also register but any call from compony or courier office not received yet.
My mo:[protected]
my order id no.[protected]
my track no, .[protected]

pls return my rs.205...
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M
MKupadhyay
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Company delivered Wrong and damaged phone and refusing for replacement or refund

Address:Bareilly, Uttar Pradesh, 243001
Website:www.snapdeal.com

I had purchased a panasonic Eluga i3(16GB Champagne Gold) on date 25 oct from snapdeal website and received the shipment on 30 oct by xpressbees Courier on my address i was received the shipment in sealed and good condition, after open the shipment i seen the product was mismatch and also was damaged.
At the same day i had registered complaint online regarding the same, and selected damaged product received reason for replacement on...
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Sonakshi Saxena
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not delivered, unethical behaviour experience from customer support

Address:New Delhi, Delhi, 110020
Website:Snapdeal.com, India

I placed my order for Haier 5.8 kg fully automatic washing machine from Hyderabad on 23 October, for delivery to Bareilly. The delivery system did not call me even once on the numbers I provided. The delivery system left me a message on the phone that my address was untraceable.I updated my address also. When I tried calling the customer support number of Snapdeal([protected]), the staff put me on hold for long time after listening to my complaint,...
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Anamikamahajan
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Girl boy T shirts

Address:834009
Website:Snapdeal

I had placed orders on snapdeal sometime back before Diwali..
half of the orders have been delivered but 2 haven't been delivered as yet. There is no way to contact customer care also..I have been trying to call the customer care number but it only gives an automated response
Order numbers are [protected] and [protected].
Please let me know how can I get in touch with them....
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