Snapdeal.com Complaints & Reviews

I ordered Hitachi 1.5 Ton 3 Star Neo RAS318HWDD Split Air Conditioner from Snapdeal to gift my sister on 12 Nov. as per timeline they supposed to deliver 0n 3-4 Nov, however I got my incomplete order on 07th Nov.

I registered a complaint on snapdeal customer care that its seems that I received only indoor unit and outdoor unit is missing. I registered complaint on 08 Nov at 9:30 AM. And since last 3 day on daily basis I am...

I have purchased sg sunny tonny bat and returned it.

Its a duplicate bat, even lkg kid can identify that.. because original bat stickers and received bat stickers are vary..not even stickers..bat is kashmir willow which worth max 500 rupees.

I have received email and msg saying quality check has failed. Why it will fail?

I called customer support around 10 times and no use.

Please...

Someone is placing orders using my id and sd has no control over it. The intruder is placing orders one after another .
Order id : [protected], [protected]
Take action immediately and tell me the intruder name and address....

I ordered a Unicos Jumbo Bunk BED CUM STUDY TABLE from Snapdeal on 04th OCTOBER, 2016. (Order ID: [protected]). Despite being a high value purchase, Snapdeal took more than a month to deliver the product.

The clueless delivery boys left the multiple pieces of the product in a rush, without bothering to count whether all the pieces were delivered or not. On asking about the number of pieces, they said they had not been given...

Hi Team,

I am really Disappointed by the Service which Snapdeal is providing to the customer. I purchased an Adidas Shoe from Snapdeal during Diwali but both Sub order that I placed the shoe dint not fit me, So I called in within the time limit of 14 days of policy return policy, But the Customer care guys starting with (Lakshmi first, Later followed by Osman, Naved, Charu, Sudharshan) and lastly the Supervisor (Kafil Ansari))...

I paid an amount of Rs.159 for the product Military crazies watch through online and the order got failed . Later I received a mail from sanpdeal that the order got failed and the debited amount will be credited back.Its been 4 days still I didn't the amount from snapdeal....

My issue is pending since 7th Oct.
I ordered for set of 5 cushipn covers from Snapdeal.com. I called them and one of the agent confirmed on phone that its technical error and I will get 5 but received only 2. She confirmed it, her name is MAry.Since then, i ahve been given a run around. I have been contating them on Face book every day and they are not priving me with the missing 3 cushion covers.
They wasnt me to take 300 for...

Sir/Madam,
My cash on delivery order ID is [protected] and it was placed on 02/11/2016. I have received the item today i.e, 10/11/2016 and it is not the same item as displayed on the website. The item which i had ordered is Hawkins Deep-Fry Pan 2.5 Litre Kadhai priced at Rs.999/-, but the item which i received inside the package does not belong to Hawkins brand nor does it has any sticker suggesting any other brand. It seems like...

I have put a return request for a cooffeetable which i purchased from Snapdeal. Product which i recieved is not in good condition and its fake product. Its been a week they are not responding to my return request and put me in pending. Even blocked my number so that i couldnt reach customer care. I want my refund what shud i do. No response from the customer care too. M not going to purchase any single item from ur site. I want my refund...

Dear CC representative,

I am extremely disappointed with the level of service provided by Snapdeal. Despite almost daily reminders regarding my order, I am yet to receive redress for my complaint for over 20 days. Please note that due to your poor service, I DO NOT want a replacement, but a refund.
I need clarity in written on the following points asap, or I shall be forced to file a case in consumer court on Monday...

Recieved wrong product instead of a jacket talked to customer care they said that they refund money in such cases and within 4 hours they would contact us but today is 3rd day but still no calls recieved yet no emails nothing. Further receieved an email with this

"we understand that you are facing an issue with your item and wish to return it. While processing your request, we reviewed your account and found some transactions...

Please refer to my Snapdeal Gold Order ID [protected]including suborder ID [protected] for Micromax Canvas Juice - 8 GB (Model- Q461) Order date is 03-Nov-2016. I have made successfully online payment through my credit card on same date & day.
After three days on dated 06- Nov-2016, i have cancelled my order, because of other online sites even Snapdeal also drop down the mobile price for same, My cancellation request accepted by Snapdeal....

I bought product (Maser DM-178 (Prismapro) 43.1 cm (17) HD Ready LED Televisio.) snapdeal.com 03-oct-2016 order No is [protected] the product was defected i request to replace the product after so many requests they picked-up my product after one month 04-Nov-16 now the deny to replace the Item and give me refund when I call them the deny replacement. I loss the benefit of festive Discount and I suffered allot Kindly help me this meter and...

My order id: [protected] and order date 05-nov-2016. Online payment same day successful by my account
Ihave select option next day delivery
I have not received my order ihave mail in your customer care dated 8th-nov-2016
Request order id: [protected]
I am call your customer care 9th-nov-2016 he say your order reaching tomorrow but i call you 10-nov-2016 time 11.40 am your customer care executive are say br...

I have ordered two quantities of product(Adidas Men's Flat Knit Ankle Socks - Pack of 3 Pairs) on 23rd October, 2016. Snapdeal delivered me a box on 31st October, 2016 with a Invoice showing both quantities inside whereas when i opened the box it contained only one. Now there is no reply, neither any refund for undelivered suborder nor replacement....

It’s very regretful that today I needed to write this email to you. I am snapdeal customer since time when it was not even a known to many and was just giving deal/discount coupons. Since then very few occasions came where I had to face this much frustration and disappointed from your service and treatment. I am also do shopping using Amazon on regular basis (Flip-cart has already been out from my list as their service is not as good as...

Order id: [protected]

I bought a "zeal single seater sofa cum bed in maroon" from snap deal and i am totally dissatisfied with the product.

The quality is worse and its totally not worth the money and i paid delivery charge "725" rs on top of it.

With that 725 rs i can get a simple comfortable matress.
The next day of my delivery date, i have placed a return request.

Now...

Order id [protected]
Hai ..I orderd above under order id item on snapdeal but after few days this order was automatically cancelled and item delivery time allso over .. but they send me sms and email regarding my refund ..in they're promise me they will refund within 3-4 business days (cancelled on 3 Nov 2016)
But untill now they are not send me my money back to my account ... i need my money i dont have money for wasting this...

Dear Sir,

1. Please refer to my consolidated Snapdeal Gold Order ID [protected] dated 02 Oct 2016 for various items including Sub order No.[protected] for Floraware Fruit And Vegetable Juicer With Steel Handle delivered to me on 15 Oct 2016 with plastic handle and not with steel handle as ordered by me. Hence, reverse pickup and refund my money is requested on the same day which was accepted and reverse pickup completed on...

Hi Sir,

Please refer below details

Order ID: [protected]
Suborder Id: [protected]
Compalint No: 32582604
JV Express courier AWB: SD48599883

I Ordered product Lenovo A2010 mobile on 5th October and product received on 10th October.

Due to speaker issue i raised replacement request on 15th October. As per the request snapdeal scheduled product return pickup by...