Snapdeal.com Complaints & Reviews

We had purchased the chairs from snapdeal and the quality was not good. not even 10% of what we had seen in the site. when we recevided the goods and we requested for return. these snapdeal guys accepted my request and send mail saying that, — your item was delivered in good condition and hence, cannot be returned or replaced. please click here to view our return/replacement criteria in detail.

If you require any further...

Hi, I had order a Dell Laptop wide its Order id is:-[protected] and Suborder Id: [protected]. First of All the courier service that is JV Express is the one of the worst Courier Service. as the laptop reached at Ludhiana[protected]. but the laptop delivered me is on[protected] after 1:00 PM. for which i am very much frustrated with service and even i talked many times with snapdeal.com customer Care person but no action has been taken by...

I have not received replacement for my Order No. :[protected] (Hindware 3 in 1 Wall Mixer...). Explaining snapdeal customer care online, have send many emails and I have also requested through snaspdeal mobile app, but finding no solution. Getting assurance every time. Now they have closed my request. I gave all proofs related to my order. I have receipt from courier company, I have recording of pickup boy. I have mail from courier company...

I placed an order ([protected]) for dish tv on the 25th oct '16 on a product which was listed as express installation, i got an update promptly on the 26th morning 6.55 am stating product is issued to courier and expected arrival date is 4th nov or earlier but since than i don't see any change in status or sign of product delivery.

Snapdeal does not have a customer care number to connect and talk through, its frustrating when...

I have purchase a sony sbh20 from snapdeal. I was not satisfied with the quality of that product so i request for return. they have told me that they are unable for return pickup so i have send back to them on there given address through Indian speed post, but due to incomplete address product hasn't delivered to them since 20 days i am waiting for my refund.
email. [protected]@gmail.com...

My device (LYF Wind 1 16 GB) was picked up by JV Express on 27th October to return it to Snapdeal. Snapdeal earlier confirmed to initiate the refund within 2 days as attached. Its more than 10 days now but according to Snapdeal, the device has not reached its warehouse. I have called Snapdeal customer service several times in the last few days. Every time customer service informs me that the refund will be initiated once the device reaches...

I am totally unsatisfied with Snapdeal portal, as they are making customer fooool .. I order on wireless handset . 1st time when it come there was some instrument issue, after doing lot of follow-up I placed order again but this time they send the instrument without the antenna I want, compensation . I assure you guys my family and my relative will not come and buy anything from snapdeal, this is for sure ..done, , all products are fake .nakkkaaaalliii....

I have purchased a mobile of Samsung Galaxy J5 (8GB, Black) of Rs 10490.00 from Snapdeal.com, my order Id [protected]. I have paid all the amount. I have received this product today, when I opened the packet I found there Two pieces of Stones. This is a type of fraud with me by Snapdeal. Snapdeal is a famous online shopping company but such type of fraud they will do I never think. It embrace me. Kindly resolve my issue in 24 hours. This...

They are not taking my Tshirt back. And they are saying the return request has been closed. Please help me in returning the product back.
My order ID is:- [protected]...

Sir I ordered xiaomi mi max in[protected]
Product receive in[protected] some issues in[protected] facing me front camera blurred, sim tray not eject, keyboards P button not response
I was registered complaint replace/refund
[protected] pickup my product from ecom express and deliver 4 nov 2016 in Gurgaon warehouse they not replace my mobile and no send my original mobile my mob. [protected] my name is Radheshyam Bhadu...

Dear Snapdeal,

I have ordered Kobo Stepper (Order id: [protected]) which have been delivered on time however I have placed a return request (sub order no. [protected]). Pickup person come to my house on 31st Oct but didn’t pick up since as he has short of space and since then no one have come for pick-up. I have called customer care after few days about this and also gave my alternate contact number. I have not been contacted...

Complaint in reference to Order id- [protected]

I have raised several complaints from your mobile app but I am not getting any responses for the same.

I AM NOT ABLE TO CONTACT YOU ON YOUR CUSTOMER CARE NUMBER NEITHER I COULD FIND ANY EMAIL ID. Hope u receive this mail
registered mobile no is [protected]
kindly call me back on [protected]

Thanks
Syed Sahil
[protected]@gmail.com...

I had placed an order with id : [protected] gala aqua 360 degree spin mop on 05 oct 2016 and it got delivered on 17 oct 2016.
As mention in details it is written as 1 pc refill &1 liquid dispenser is free but i didn't recieve them.
So i called to customer care of snapdeal and informed to them about this issue.
They said that they will replace the product. it was scheduled on oct 18 2016 to pick up from there courier...

I want to refund is it my product.
I don't like this product so many other choice in snapdeal . I choose another one in snapdeal ...so please transfer my refund money in my free charge account..thank you.....

I purchase mobile phone, they send me wrong product, i want to change return address so i just make return request cancel and want to make it again.

invoice no:- *SDCOD[protected]*

Order ID: [protected]

my no is: [protected]

Emai: [protected]@gmail.com......

Dear Snapdeal team

Order No.[protected]

I have received order raised request for replacement on 1st November, 2016 and till date .e. 8th Nov, 2016 no body has picked up

Everyday, snapdeal is sending sms that we will pick up today and nobody is coming.

They have mentioned mobile no of Courier server, manytime call not reachable, sometime if it reachable, courier people told that...

This is regarding [protected]. I bought cool pad mobile under american express card which was 25 percent discount. However there was no discount happened at checkout and more over there was no cashback happend in my account. Isnt that their fault when i enter american express card they should discount the same? But here it didnt happen and they just cheated. Now they are are not accepting my mobile as am not satified with transaction happend....

I had ordered a Lenovo k3 note mobile 16gb black mobile on January 2016, product got delivered on February 2016.
In April I noticed the touchscreen was not operating properly, so I contacted Lenovo service center, but they said this product doesn't come under warranty period.so I contacted Lenovo care to confirm, they also said the same thing.
With regards to this I contacted Snapdeal requesting to provide warranty.but they...

I have received faulty laptop HP15-ay503tx against snapdeal order ID [protected]. I installed all the drivers, however USB ports and card reader are not working. The order was delivered on 24th Oct 2016 and I placed replacement order on 28th Oct. Today till 8-Nov, no pick up was arranged, neither the service person visited as promised by their useless customer care team. I raised numerous complaints, escalated those up to their top level,...

I, anirban das, had ordered a samsung 20 ltr grill microwave oven from snapdeal (order id [protected]) on 25.10.16. it was scheduled delivery at my home address (prantik, barasat, (n)-24 pgs, kolkata-127, west bengal. on 06.11.16. it was to be delivered by vulcan express pvt ltd. (awb : c[protected]. but, still on 08.11.16, the package is not delivered. everday morning from 06.11.16, i received a message that the package to be delivered on...