Snapdeal.com Complaints & Reviews

I had ordered a sonata watch which was not delivered on delivery date which was 29th October. When I contacted them they said they will send the product however the didn't . I have cancelled the order and awaiting refund. I spoke repeatedly to the snapdeal assistants. all I got was useless apologies...

I have ordered a prasid english learner laptop on 19th oct 2016. Snapdeal specified est delivery date in between 27-31st oct. But I havent received it till 5th nov. What is the issue with u guys? I[censored] cant deliver products on ur specified est delivery date, then whats the use? I might have bought from other sites. U say "unbox happiness", it was suppose to be a diwali gift, now how do I unbox happiness. Kindly explain....

I have purchase a executive chair from snapdeal on Oct05(Order ID: [protected]) via credit card payment. snapdeal provided a distant delivery date of between Oct 26- Oct30. After pursuing multiple time they dispatched the order on Oct 25. but product was not Delivered by Oct 30. On chasing again they revised the deadline to Nov 01. that also crossed. When again contacted customer care, they said to resolve it with in 48 hours. even those...

I Received Mail from Snapdeal for Moto turbo 4 g mobile of Rs. 3999/- but
I trying place order 3 to 4 time in same day, after received offers mail (mail received day and time) but not able to place order of Moto turbo in offer price, I was able to other products but not able to buy moto turbo 4g mobile.
I communicated many time with snapdeal regarding this matter but he always said give me image of received mail, work is process,...

I have received my Water Heater Geyser which is defective product. I applied for a replacement but it got auto-cancelled. Then i called up the Snapdeal support but they denied for replacement and informed that they will not be able to replace the product as the replacement was rejected. I called the company of the geyser and they came and told that the Geyser plate is broken from inside and they will not be able to support as the warranty...

Dear Sir,
Snapdeal cheating me. i am snapdeal app refer to my and my friend is also purchased product. offer delivery refer amount is not received both. the snapdeal cheated to Customer. Snapdeal is saying your friend install the app minimum 300rs product purchase. successful refer the app you both win referral amount . Please take action on snapdeal. And please give my referral amount....

I have purchased cozy recliner and two other products from snapdeal on 6th of october . The cozy recliner was worth Rs.75000 and was available at discount of 75% on snapdeal diwali unbox happiness offer . With discount, the product was available at Rs.20874 and I paid the same amount through net banking.

As per tracking update from snapdeal, I was supposed to receive the product by 5th Nov. On 5th nov 2016, I get message that...

I ordered micro max silver canvas 5 on 25 th oct, i received it on 28th of oct when i tried to switched it on its never working after that i call snapdeal customer care to confirm this after that they assign an service engineer for this, 1st of nov service engineer came and check the mobile he confirm that mobile is not working, we will replace this, on 2nd nov snapdeal person came and collect the mobile, now they said my req is wrong. till...

Order ID: [protected] (1 Item) DETAILS
i have Placed my order on 27 Oct, 2016 got message will deliver your product Between 3rd Nov to 6 Nov 2016 .
One find day on 2 nd November getting message that will not able to deliver the product coz stock is not available but if i check snap deal website it is available but without discount so now this ppl are saying pay the actual
why should i pay extra when you people have...

I placed two orders in Oct16. First Order no [protected] /12/10/16 for Samsung Rapid (SS2) mobile charger. Snapdeal supplied a defective material initially and replaced it after i raised the request. But the replaced item, but the replaced item is also found defective. I could not ask for replacement within 7 days since i was travelling from Bangalore to Delhi and was busy. Now the Snapdeal is refusing the resolve the issue by replacing or...

Dear team,

I have bought a new mobile (samsung j3) and order Id [protected] . It is recieced on 03/11/2016. But I want to return my order because, My brother has gifted another mobile for me. So this is no need for me. I have called your one of your executive and told about return. He says, it is not possible. I really want return the product and Refund. Please do the needfull.

Thank u....

I am Meghali Pathak, I have purchased Anmol Elec. Kettle (1800 L) order invoice No.[protected] purchase date 03/2/2016 but after 2 months electronic kettle does not working. I trying to connect with customer care but no one response my call.

So I need replacement at the earliest and resolve the issue as soon as possible, My details are mentioned below

Name- Meghali Pathak
Phn no- [protected]
Mail...

My Order ID: [protected]

I am continuously taking follow up for my refund for the product. I am not getting proper answer from customer care. Three time they said i will receive email from finance within 15 min after completion of call. But i never received any email from them. Not sure if they are processing with our request. I am doubt on company that there are focusing on customer complain and request.
I have done...

My order Id is - [protected]

I received the order on 27th October and raised the return request on 30th October as the product was not working. Filter stopped working.

But soon after raising the return request, the option to download Invoice was gone.
So, I raised another request by calling you guys for gettng a duplicate invoice...

Since then last 4 days, your customer executives keep saying...

I had placed an order for casserole online, also made the payment but till date I have not received delivery of my goods. They had promised to give me delivery on or before 28 October.
Now there is no proper response from them.
Also now they message saying it will be delayed for more 8 days.
The delivery person gives false report stating that they have returned whereas due to diwali we were always at home.
Also...

Dear sir,

Company delivered a phone[protected], phone touch not working properly, so submit a request[protected], after executive vist not any feedback, then after 7 days company says your phone ok, my phone problem not solved, then resubmit complain so company says not in my policy, company hand delay my process,

Regard
Anil & Priyanka
[protected]...

Ordered TP INVT1650 Battery ( 165 Ah ) from snapdeal on 12th of October,
Order ID: [protected].

Product was dispatched from Delhi on 17th Oct through Fedex. Here is the updates from FedEx.

It just picked up at 14.06 PM and Delivered at 14.20 PM, surprising this is my address is 3000KM far from the Delhi, I dont know how the status is showing delivered?

bewlo you can see the FedEX updates.br...

I ordered a ray-ban sunglasses through snapdeal because snapdeal gives great discout on the product which i want. When i receive the order i was shocked that they sends Local cheap Thief market Rs.100-200 copy of my glasses with different shade of glasses. So i place return request but when product goes under quality check they fails my procud in quality check & says we're send your product to again yourself within 48hrs. I was totally...

I m really irritated . annoyed . frustrated with the services of snapdeat.Itz been 10 days when i cncelled my order...but my payment has not been transferred to my bank account...generally it takes 3 -4 dez for such transactions but i feel snapdeal takes undue advantage of online payment.itz reaallyyy irresponsibility of snapdeal...

Dear sir,

I had purchased a ray ban sunglass on 16th oct and the same was delivered to me on 23rd octI returned the same on 24th oct without opening the box. Now the people from snap deal have told that the refund cannot be made because it failed quality check and that the item was dirty. This looks like pure embezzlement. According to my purchase I have a 14 day refund or return policy.

My snapdeal id: [protected]@gmail.com...