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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 339

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N
Nayan Pandya
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Material not received as per the order

Address:Ahmedabad, Gujarat, 382330
Website:SNAPDEAL.COM

Dear sir
we k.B. Infracon pvt ltd place order no [protected] and sub order no [protected] of chesterfield high back executive office chair buy 2 get 2 free but we received only 2 chair the rest of 2 chairs are yet to be receive however no confirmation for the same is being received by us and also we already charge for four chairs in invoice number S6C1F4/16-17/1402 dated 6 Oct 2016...
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Abhijeet Ghadge
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered Product not delivered.

Address:Hyderabad, Andhra Pradesh, 500005
Website:www.snapdeal.com

I had ordered a Prestige Roti maker on 3rd October 2016 Order ID: [protected] Reference no: 35014423.
But instead of Roti Maker, I received a Ceiling Fan!! That too after 10 Days!!

I asked for Replacement.
And requested to please send me the correct product before 12pm because I am not available on the same location after 12pm.
( i had asked for address change option but it was not available)
But...
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A
anitabhay
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Partial delivery of Blue star AC

Dear sir,
I booked Blue star 1.5 ton 3 star AC on 20 Oct, 2016 and my Order ID: is [protected], I am in receipt just one box which contains only Indoor unit on 28 Oct through Fedex Courier.
Compressor and other fitting accessories were not received, immediately on same day and time i registered the complaint with your customer complaint at [protected] with complaint ID Complaint ID 34381516 dated 28/10/16; 34544046 dated 30/10/16;...
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K
kong_21may
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service worst courier delivery slowest delivery people

Address:411048
Website:Snapdeal.com

Worst service center... Worst courier deliveries... Its been 8 days i ordered my parcel on the 1st november 2016 https://www.snapdeal.com/product/zebronics-ghost-head-grey/[protected]
This link was my order. I ordered zebrionics gaming headphones. The courier has said that he couldnt find my address and the reason
They gave was this
Undelivered (Reason code : 223 - address incomplete)
I am highly disappointed...
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S
Sivakumar@1992
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order id.14933241760

Address:Sivaganga, Tamil Nadu, 630606
Website:snapdeal

This product is IMEI deffer in invoice and product...i was complaint to sep 8th 2016.
But complaint was reject. I attached the snap of product and invoice.
IMEI deffer in only on screen that mean setting / about

But the product back side sticker is correct imei and product contain box imei is correct compare with invoice IMEI

So seller was created the some mole function.

Please...
+2 photos
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S
Srikanth Sapa
from Bhubaneshwar, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about the product which i ordered and the no is 15649096993.

Address:Khordha, Odisha, 751024
Website:www.snapdeal.com

I placed a order on 3rd nov 2016 and the date of delivery was after 34 day for which i had already paid the amount also, but the order was cancelled automatically without giving me any information, when i asked same to the customer care, they are again asking me to place the order again and to wait for more 34 days if they can't deliver why are they taking money and without asking me why are they cancelled the order and the order was cancelled...
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B
buttry
from Mumbai, Maharashtra
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Projector not working

Address:Mumbai City, Maharashtra, 400008

Sir

had purchased the projector which is not working properly as of while purchasing it was said that the quality of iy would be working excellently but as of when we started using it its not at all in the good condition as we trust the company and you are cheating us pls look in it

need to replace

pls contact

[protected]...
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S
ssosp
from Alwar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivery

Address:Raigad, Maharashtra, 402109
Website:www.snapdeal.com

I ordered antivirus on due date (invoice date):31-oct-2016, Invoice no.S4131C/16-17/7330.Order no.[protected] suborder no. [protected]. But i received joy-pad instead of antivirus on date 6-nov-2016, quantity 1 for rs/- 485 . i request you to resolve the issue by delivering the correct product which was ordered or giving back a refund as early as possible.
dispatch doc no.(awb)[protected].
dispatched via bluedart....
+1 photos
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Sanket9559
from Allahabad, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deny in delivery

Address:New Delhi, Delhi, 211002
Website:Snapdeal.com

I ordered kitkat chocolate from snapdeal on 2 Nov2016.. actual cost was 200 but on that day it was for 100 so I ordered it..they usually ships d product in 2 days bt in this case they didn't shipped for 5 days nd I sent them emails continuously bt they didn't replied..now on 7 nov2016 they messaged me that ur product is cancelled due to technical problem..this is simply fraud..Same case took place in punjab with nikhil bansal .he also ordered...
+2 photos
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A
anuragc20
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product sold above MRP

Address:122001
Website:www.snapdeal.com

I purchased a product - MOTO MAX rubbing compound for Rs. 249 plus shipping charges, whereas the product's actual MRP is Rs. 60. They are fooling the customers like us who relentlessly trust these online sites. I used to blindly trust snapdeal and shop from the site without even comparing the price of the products on the other sites. I can never trust snapdeal again and I need snapdeal to compensate for it.

Under the Consumer...
+2 photos
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A
ankit6192
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not picked up for replacement

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I placed an order for a refrigerator on 5th Oct 2016 (Order id- [protected]), Which was delivered on 20th Oct, But the refrigerator was defective so I asked for the replacement on 21st Oct, But it is not picked up yet. I called customer care several times and I get the same response always that pickup will be done in 1-2 days. I sent mails to [protected]@snapdeal.com but didn't get any positive response. Please help me resolve my issue ASAP.br...
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S
sonpari.sonia
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund/Return issues on Quality check

Address:Ernakulam, Kerala, 682017
Website:www.snapdeal.com

I have sent a zillion mails to [protected]@snapdeal.com, I have been continuously calling several times to their customer care department and still no updation on my issues.. Even spoke with their higher authority supervisors Karan Ajith and few others, they even assured to provide me a resolution 24 hours several times. Again they did not get back to me..

So coming towards my Return requests hassles that got rejected by SNAPDEAL...
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D
deni10
from Chikhli, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Usha exahust fan crispair premia af

Address:Ahmedabad, Gujarat, 382424

I have bought three of exhaust fan from usha model af crisp air premia on credit card discount, and they have send first one damaged so asked for replacement, and they gave me refund as not out of stock and product still it is in stock, but they just don't want to give that discounted price.

O second one just fine and third one they again send different cheap model from usha bv, so again i made request for replacement and they...
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K
KomalPangam
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against Snapdeal for not refunding the amount

Address:400705
Website:Snapdeal

I ordered the Oppo F1 plus Rose gold (64GB) phone from snapdeal with order id [protected] on 5th October 2016 and the product was delivered on 20th october 2016. After waiting for a long duration, I got the piece which was not of the color that i ordered. I order Rose Gold and it was delivered a Gold color piece.
Hence I requested for the refund on the very same day that is on 20th October it self. But there was no immediate pick...
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Selvasekar
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hp deskjet 4515e - warranty less product / old product

Address:New Delhi, Delhi, 110020
Website:snapdeal.com

I have received this printer on november 04, 2016. after unboxed, i have checked the product id which was mentioned as a9j41 instead of a9j41b. to get it clarified, i have checked the warranty status in hp website. its shows that the product has been sold during september 2015. now it has just 2 months of extended warranty only. initiated a replacement. but its been declined by them. the product description is given as 1 year manufacturer...
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jasim bhi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile phone

Address:Bangalore, Karnataka, 560
Website:WWW.snapdeal.com

Month ago i bought a IPhone 5S silver 16 GB from Snap Deal(online shoping site) but due to some technical reasons product delivered to me was not according to my satisfaction. I place a repalcement for the same but after the repalcement I was availed with a defacted product and my request was not accepted for the same till now with no cash back or any further return for the damage. I have already launched a complaint but no reparation was...
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PramodhP incdbl
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake product received

Address:Bangalore, Karnataka, 560016

I had placed an order for Sony Bluetooth earphones but i received a completely different product and a fake one .Have been calling the customer care from past 6 days i haven't received any response or update. order id [protected]
complaint reference no[protected], In my order page it says order is cancelled
i haven't received my products or my money .Please help me resolve this issue at the earliest...
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mantri33
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product but still I am not getting my money

Address:Hingoli, Maharashtra, 431513

We placed an order of hiking bag. When we received the order, the rucksack was torn a bit. Also as per description, it was suppose to have two belts but when we received the product it had only 1 belt. Since we were not satisfied with the product, we returned it. Also there was no pickup service from there side, we had to go through the trouble of sending it back....
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A
arunkrsharma
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake product on Snapdeal....Maxima Watch Order ID: 15386633714

Address:Hyderabad, Andhra Pradesh, 500008
Website:Snapdeal.com

Order ID: [protected]
i have order pair of watches .
I recevied both the watched in tampered package .
1st i have returned .
second seems good. but after i opened the second it was not working
the package does not contains any waranty card or any brochure of the watch.
it just contain a old watch whose dial was damaged and and watch stops after some time .when i visited the showroom/service center...
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Jithkrish
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony TV 7FEF0C/14-15/539 - Warranty Card Issue

Address:600117
Website:www.snapdeal.com

I've purchased SONY BRAVIA KLV-32R482B 81 CM from snapdeal on 16/11/2014 . They told me that invoice bill copy as a warranty card at that time. Now my TV is not working (video is not coming). KLV-32R482B model was stopped already . I spoke to Sony service center and they asked me to submit warranty card. I've given the invoice copy to sony service center. But they did not accepted it. They will give new TV, if warranty card submits.
I've...
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