Snapdeal.com Complaints & Reviews

We had ordered for easy clean pvc mop stick on date 21.10.2016 and subsequently received the same on cod basis on 26.10.2016 and we realized that the mop stick was damaged on opening the parcel. Now on our request to replace the same we are asked by the company to courier the same to delhi. Since the piece has arrived in damaged condition it is your responsibility to replace it immediately. Further details and clarifications contact [protected]....

I have return this sub-order for nauti-nati pink dress they called me on[protected] said that return request is declined not mentioned any reason tags, are verymuch there in the dress said we are returning back this item today is[protected]. I have not received any dress till now. Infect they said today that we can not commit that we will send back this dress to you or not.

They are fraud peoples even not have courtesy that...

I have brought a dell genuine 90w laptop charger form snapdeal in july, 2016 with 1 year comapany warranty, but now in october the product become defective and i complaint in dell customer care, and they replied that "you have been sold a out of warranty product which is manufactured in october, 2012, 4 years old product. I had also made a complant at snapdeal several times, but they did nothing on my problem and don't even reply after making...

I have ordered 3 product from Snapdeal I need that product but they cancelled my ordered without giving any notification. When I called they put my call on hold every time for approx more than 30 min. When I asked the reason they said we can cancel any item without notifying you. I want that order. My order id is [protected] . I have complained regarding this in Snapdeal but they didn't replied my email. In the website it is still showing...

Hi,
My order id is:- [protected]

I bought one wallclock of rs 850/ from snapdeal.
Snapdeal shipped damaged wallclock somewhere in 20 oct 2016. I returned that item on 24 oct 2016. After successful return, i received a notification "your refund request is being processed (Ticket id:[protected]". Also showing freecharge balance amount of 850/-. But actually in freecharge there is 0 balance.
Means snapdeal...

Dear Sir/Madam,

we have ordered for lifelong LLHB 200 handblender for 2 qty (Rs 691/unit) . But i have received wrong product Lifelong LLBH02 hand blender twice (Rs 569/unit). i returned both the products in the condition i received the product. i got refund for 1st product and now suddenly 2nd product return refund got rejected by saying my item didnt meet quality check criteria. First of all you guys dont have shame on you...

My order number is [protected]. nokia 230 dark silver mobile. i have nt my received my product yet. i have contacted customer care almost 20 times. they are giving all fake details like u wll get mail and message where it is like. i haven't got any product related details. my payment is done.
Worst experience for any customer. i dont know will i get product or not...

Dear team,

I ordered an expensive item from snapdeal on october 2nd. the item came well in time. but an opening the item mobile used/scratched product we have received from snapdeal. informed snapdeal about this and requested for return pickup. contacted snapdeal customer care several times since one month but they are not cooperating they are only giving false promises and wrong information. it's being over 30 days now and...

Order ID: [protected] Reference no: 32565986
Placed on: Thu, 29 Sep, 2016
rec on : 03 oct 2016
returned on : 04 oct 2016

but till now not refunded

cheater, they grow up by cheating customers, evn don't rec ph calls I told them i[censored] can't refund then please send it to my snapdeal cash or freecharge account, they promised but till now not yet refunded...

I placed an order on 25/10/2016 with order id - [protected], the order was forever living ultra lite worth ₹2285. i got it delivered today in the evening when i opened the box i got surprised when i saw amway nutrelite inside the box worth ₹989. when i registered the complain to the customer care they said order cant be replaced as its written on our policy. when i said its also not written in the policy that snapdeal can send anything...

I am from mumbai andheri my name is ayub shaikh i ordered a lenovo k4 note
From snapdeal it was suppose to get delivered on 19th oct 2016 but it did not so i canceled the order even after cancelling the order i got a msg from snapdeal that it was delivered to me where as the courier guy did not even call me didnt do an attempt i was curious i registered a complaint calling the snapdeal customer service the complaint number is[protected]...

Worst experience I ever had in my life in online shopping .
I ordered a product Adidas floral perfume of 75ml and they sended me a 50ml bottle of perfume.
When I asked for the refund according to the snapdeal quality team check they said you have received the right product which is not true. I have all the proofs with pictures.
It is been 1 month I am tried of calling and emailing the customer care but no help has been...

One of the worst... Degraded shopping site... I had places a order skullcandy earphones... But due to some reason i cancelled it... Even though i had cancelled it it was delivered to my place... And moreover rather than the earphones... I got bed sheats... And when i returned it they are telling me that the product quality check has failed... And no refunds will be provided... This is total non senses... Inspite of there customer care promises...

I ordered one blackberry mobile and one pair woodland sandle with Order ID: [protected], but now here its showing one item cancelled however i have not cancelled this item from my end and i talk to your customer care but that person told me due to technical issue order cancelled automatically please resolve the issue and confirm my order back....

Hi,

For the diwali unbox happiness sale, i ordered an fossil fs4552 watch on 18th october 2016 for rs 8586, order number - [protected]. On 24th october the product was delivered to me. I was not happy with the weight and colour of the product. Weight was not mentioned in the description and colour was charcoal black. I returned the product. For returns only damage options are available to pick from the reasons.in comments...

Order id: [protected]
I ordered this on 25 oct 2016 and i was suppose to recieve the product in between 30 oct-2 nov but the product is not even dispatched yet.
I messaged snapdeal so many times on social networking sites but all i got was assurance calls from their customer support.
Please inform me for once whether the seller and snapdeal is interested in selling the product or not.
If not, i will order it from...

Since last 5 days i have facing a problem, i submitted my request at snapdeal for return pickup
Of flyjohn blue slim fit jeans but didn't pick up my package but i received the message
Aying we were failed to pickup.

My order id: [protected], placed on 25 oct, 2016
Refund request (ticket id:[protected] on 27 oct, 2016

Please it is requested to do the needful.
Please pickup as soon as...

I have received a used rayban sunglasses from snap deal which i have ordered on 17 oct 2016, i have returned the item back to company but now my item has been rejected by quality team saying that the product they have received is not as per their quality, but let me tell you that i have received a product in a poor condition somebody must have used it many a times and then returned it back to snap deal and then it has been delivered to me,...

Ref: 1. order id: [protected] (1 item), placed on 04 oct, 2016
2. delivered on: 09:01 pm, 16 oct, 2016
3. first return request placed on oct 16, 2016
Item:corelle 21 pcs dinner set - livingware country cottage

With reference to the above order & the subsequent request made for replacement of the item as we received damaged product from the snapdeal/seller. hence, we are not satisfied with the product and...

I have requested for a replacement order of my iphone 5s but yet no reply. also all lines are busy when i tried to contact the customer care. the service engineer came to resolve the problem but he also concluded to replace and took the complaint through complaint form. also the replacement criteria (7days) has been expired. i humbly request to take strict action against them....