Snapdeal.com Complaints & Reviews

Hi,

I ordered for Sunflame 4b spectra plus gas stove but i received just spectra variant. I placed a return request as a wrong product was delivered but the product was picked up promply. The courier partner NuvoEx seems to be faking the pickup. I receive reasons saying that they tried to pick up but nobody available at home and they were not able to reach me on my mobile. All of these are untrue.

There is no...

It's very disappointing and frustrating that my product American Tourister was picked up on15th oct'16, and till today there is no replacement done by snapdeal, moreover i called up 4 times and every time was given the assurance, that we shall get back to you in a day or two but i never received any information regarding my product from your side.
My calls to your call centre cost me Rs 500, moreover what mental stress i go thru you...

My account was registerd with +91-[protected] and email id [protected]@gmail.com. i have been using my freecharge account using mail id as my mobile number was lost from a long time. today i got a message from snapdeal that one order has been placed using my freecharge account and my money has been deducted,. this order has been placed by some another person who has received my number. i also contacted snapdeal care but they are not helping...

I ordered for this belt before diwali and for a special occasion and what i got delivered from them is an empty box, seriously what kind of act is this, its completely cheating. I tried connecting with their customer care, no response. I want my money back as soon as possible. How much time i should spend time thinking about my lost money. I wanted refund soon.
When i called the driver and asked about the product he was too unresponsive.br...

Snapdeal this is the worst ecom site and app, it always cheat its customer I ordered a tv on 14 Oct and from that date they have changed the delivery date 2 times and when talk to customer care they say sir we ensure you that the product will reach to you as soon as possible the customer executive Gourav and other ensure its their duty but they guys did not dispatched the product and now they cancelled my order, last year I also ordered Sony...

Hi,

For the diwali unbox happiness sale, i ordered an fossil fs4552 watch on 18th october 2016 for rs 8586, order number - [protected]. On 24th october the product was delivered to me. I was not happy with the weight and colour of the product. Weight was not mentioned in the description and colour was charcoal black. I returned the the product. For returns only damage options are available to pick from the reasons.in comments...

Hello snapdeal,

I have recently joined snapdeal for ordering of few products & really i had a very very bad experience.
Firstly : the orders are getting delivered after 15 days (even if its a small datacable). unprofessional & not trained delivery persons

Secondly :return policy is worst. i have ordered farenheit sunglass which got delivered after 15 days. i did not like the product (quality & size) so...

Dear sir, in 29 September in placed order Samsung Bluetooth headset order id [protected]. In 4th october i got that product but that product is not working. and internal pack is open and it is not a quality product.but before delivery i they not called me and also not updated in snapdeal my order. and i tried to return that product but it is not possible because it is showing dispatched after coming delivered can be possible to return item....

I shopped on snapdeal during the unbox diwali sale on 2nd of october. My product was supposed to reach me by 12th October. After it was delayed by a week, I cancelled my order on 18th October because the delivery company was not showing any exact date for delivery. Instead it showed a message Shipment Exception : Delay beyond our control

After I cancelled my order I received a confirmation email from snapdeal that they have...

Fake/Fraud company.
I ordered samsung galaxy j2 pro and i received a message that it is a open delivery order but when the delivery man came he didn't allowed to open the package, he said he is not allowed to give open delivery and said he will come back in few hours after comfirming but neither he came back nor i received any call for that and then next day i received a call from the delivery boy and he said very rudely i can't deliver...

Hi,

I have placed order in snapdeal on 28/10/2016 for cellphone yu yuphoria - yu5010a. order# [protected]. i received product on 02/11/2016. it is nicely packet and when open the cellphone box. i shocked because in the box no cellphone, only stone wrapped in black cover and scratch card in the box. totally i lost my temper and called customer care no responses. so, i have requested refund.

I believe there is...

I wnat to rethrn my product but my return request got cancelled automatically due some gault in app . I got wrong size and customer care are not willing to help I want to regurn my order.when I talked to coustmer care then they are saying its all my fault and I have did that but it was due to their application mis behavior are fault and then they are not willing to help .and advicing me to bave the defected item which they shipped to me and...

Snapdeal is a big cheating company. I ordered battery for my laptop. They sent wrong model. When i complaint for return product they told me to can send it manually. When i send it back they are saying that the quality check failed and your product will send to you.

I don't understand what quality check was failed. I just returned what they sent.

Never trust snapdeal.

Order id: [protected] (1 item)...

I have ordered bed on 2-sep-16 and it has been delivered on time 23-oct-16 as per they promise. But installation of the product is pending. Every time i call to snapdeal number[protected] they always say we will send you the person today but no one comes in. Can you please send the person asap

Order # [protected]
Raghuram k
M [protected]
Chinchwad....

I have ordered "Cozy Seatings Genova 5 Seater Sofa in Black" on 03-Oct-2016 (Ref : [protected]). Still that product not even dispatched as per the order status(PFA). Im really worried about this order there is no point of contact to know the status....

Hi team,
I odered a large size ray ban sunglasses from snapdeal however i received a smaller size so had to raise a replacement request, the product was picked from my address and got an update from snapdeal that the product didn't clear the quality check hence we will return you the product which was delivered.
However the product which i received was not the same, i received a broken sunglasses of different brand. I have...

Hi team,
I have ordered an iphone 7 (Gold 28 gb) on 28th oct'16 which was promised me to deliver before 1st nov'16. On 31st oct'16 i got a text from snapdeal saying that the product is out for delivery. After seeing that message i come to office from delhi to gurgaon just to receive that phone even i was on planned leave because i has to gift that phone to my brother. After waiting till 3:00 – 4:00 pm to receive the call from courier...

Dear snapdeal team

I placed an order on 21 oct, 2016 with order id: [protected] of rs 2499.

Even after 12 days, i had not received it. And when i tracked my product it showed that a attempt to deliever was made but some address issue was there. This was the reson provided by jv exp which was totally wrong because my address was completely mentioned on sanpdeals a/c and even if it was not complete than my cell...

This is by far one of the worst cases of a company having no control or even
The slightest control over its courier partners that i have ever experienced!!

I was delivered a hp 15 ay503tx laptop which was defective (Irregular sound from fan and heating issue). I went online to register a return but there was no provision for the same. Every time i complete the form it said the returns request cannot be processed. I...

1) order id: [protected], placed on 06 oct, 2016
2. delivered on: oct 21, 2016
3. first return request placed on oct 21, 2016
Item: onn multi trunk pack of 3, m size

With reference to the above order & the subsequent request made for replacement of the item as i received different size product from the snapdeal/seller. hence, i am not satisfied with the product and i requested for refund, on the same day...