Snapdeal.com Complaints & Reviews

I had order two watches on[protected] and order ID:[protected] and I got the product on[protected] one watch was perfect and other one was not working properly ...it means its time switching button was not working so I raised a request on same day ...but now snapdeal have rejected my return request and they are giving reason that did not meet quality they always give that reason .by sending a defective item how come they can tell that it did...

Hello snapdeal team,
The complaint no is 34357598.
it is regarding pickup and return/refund of i-Revo smart TV Box.
Your courier partner is giving fake remarks that i was not reachable or i have refused to return the product.
in reality they never contacted me, despite giving 2-mobile numbers.
even though i kept calling your customer care everyday for the pickup, i didn't recieve any call from snapdeal...

Hi

I have purchased one mobile phone via snapdeal. That product (Moto g) is not working properly. When I logged the complaint to snapdeal.they take it back after few days care told me the product is not faulty and we can't replace and return your money. My number is [protected]. Charger is also missing and care always told me that our resolution team will contact you within 24 hrs but never contact me...

Order delivery courier company people have stolen items from my place. Called and complained snapdeal about the same. I have been asked to raise a complaint against courier company. I have been charged for delivery and snapdeal is washing their hands off. This is a question of trust. I am very let down by this irresponsible answer from snapdeal team.
Today they have stolen things from my place. How can I trust the packet they have...

Snapdeal is a big time cheat. I had placed an order (Order no.- [protected]) on 8th oct. Snapdeal delivered the product on 18th oct. The battery of the mobile was damaged, i placed a replacement request on 19th oct stating "product (Battery) is damanged". They sent a karbonn service engineer on 22nd oct who did a factory reset and gave a receipt stating "battery issue, battery issue not resolved" upon which the engineer...

Order ID-[protected], Sub Order ID-[protected], dated 23/10/2016, Item Ordered-PUMA PLUTO DP Gray Sports shoes, Size 10. PAID Rs.1342/- upfront.

The item has NOT been received by me so far, though it is stated to be delivered on 26/10/16.

I lodged complaint regarding non delivery on 27/10/16 and have spoken on phone number.[protected] of Snapdeal. I was assured that they were looking into the matter and that...

This has complaint about Order ID: [protected], Placed on 12 Sep 2016 and received on 22 Sep 2016.
Already followup from the order date but still waiting for installation.
Once a person came for fixing it and after checking the product, he told that screws are less and not sufficient. From that date done many conversation with snapdeal but nobody come for the assembly.
As there was commitment from Snapdeal for free installation,...

I purchased Vu Full HD Smart LED TV (model No. H40k311) from Snapdeal.com on 28 Oct, 2016 for INR 29, 999/-, Order ID - [protected]. The product was delivered on 3 November, 2016. I called the Installation Engineer that the company provides and the package was opened by the engineer. On unpacking, it was discovered that the product is damaged, like the screen is broken from 2 places. The engineer wrote and submitted the report immediately...

I am Divya Srivastava, Order id [protected], order placed date 5.8.2016 and cancelled date 7.8.2016.but got cancelled product, I refused to take that product but coriur boy said(ye to apko lena hi paega kyonki hamare office me aa gaya h).I have taken the product and informed to snapdeal authority. they committed to refund my amount and pickup the product.when to be the incident to be happening and i get back my money and you will pick up...

I buy a mobile index cloud tread from snap deal in 4/11/2016 .but there is no mobile bill inside pls provide me my mobile bill so I again shopping with you in future.this is my first time to buy any product from Snapdeal .kindly solve my complaint as soon as possible.so I glad to be a part of great and shining company Snapdeal.your new customer waiting for yours reply...

My order no. is [protected]. I have paid for thesofa through debit card on 4th October. In my order the delivery date was mentioned 1st November to 5th November. Today when I checked status on My order it was written Closed. How can you do this ? I have waited for full month and missed all deals online, now I am getting this from your company. Pathetic, terrible .
I want my money back as soon as possible otherwise I have to take legal...

I ordered a swipe connect 5.1 Mobile on 11 Oct([protected]).but camera didn't work .I had complaint than they replaced on 25 Oct.but same problem I faced.then I complain again but they also said to me engineer will visit and then we will come any decession.I also said them that I am not in home 8am to 8pm how is possible to engineer visit.thay also said you have to present in home.other wise refund will not be paid. PLS HELP ME...

I had ordered for Blue colour Micromax x970 on 13 Oct but received black after that delivery boy have taken back handset on 21 Oct, now snap deal said replacement not possible & not given handset which courier boy took.

Replacement Ticket Id: 32966063

many mails sent to ranjit.[protected]@snapdeal.com; [protected]@snapdeal.com; [protected]@snapdeal.com; [protected]@snapdeal.com; help+[protected]@snapdeal.com; rohit.[protected]@snapdeal.com; 'kunal.[protected]@snapdeal.com';...

Dear sir
My name is mahesh Pandey I have ordered mobile handset though snapdeal.com and my aap no. Is[protected].
My courier is arrived at Surat on 30th October but I have not received my parcel yet. Also I am going at your service centre
On 4th november But he could not find courier.
So I request you to please deliver my courier as soon as possible. My mob . no is [protected]...

I had ordered mesh back office chair buy 1 get 1 free on 15th oct, 2016. Only one chair was delivered on 20th october, 2016. The courier person told the other chair will be delivered after 2 days. Its been more than 10 days and we still waiting for 2nd chair. I have called snap deal customer care no more than 5 times and no one is bothered to reply....

I'm highly embarrassed with snapdeal they sent me a duplicate product and now not responding for reverse pick up and refund. The order was for Nivea whitening lotion and order no was [protected] after I raised the complaint to snapdeal they asked me to send product photos along with original product pics. But it's more than 4 days they didn't respond neither call nor mail however few reference no I got against my queries those are 34572812...

Hi Team,

Would like to bring to your notice that the product sent by Vendor was used/ defective & while installing absolutely no support on call.
Please refer Order ID: [protected] for more info.
I have returned the product next day of receiving it & now the product is rejected by QC. This isn't fair form customer's point of view because I trusted Snapdeal & have paid full amount as COD. My question to you is...

Dear Snapdeal
Its regarding my order number:
Waybill No : [protected] Reference No : FCDW1250000
First the order is for the Maggie non veg combo i was really happy to see that you are giving a bowl set free with this too
But i receiver my product after 2 week ...am not living in a village amazon delivers here within a week and you are delivering here in 2 or more weeks
Second when i received package it was...

I had placed an order for laptop dated 7th Oct 16. Initial date of delivery was around 17th-19th October. On raising an query it was indicated it will be delivered between 19th-25th October.

Now almost a month has gone and I haven't received my item and there is no status update as well.

I tried to cancel the order, the snapdeal website doesn't allow me to do it.

Can you please assist? My order...

The above order was placed on 6th october 2016. today is 4.11.2016 and the product is not delivered yet. the initial delivery date was between 19 - 24th october 2016. then it got a sms stating that there is delay in delivery of the product and i will get the product between 25-29th oct. 2016. again i got a sms stating that there is delay in delivery of the product and i will get the product between 31 oct. 2016 - 4th november 2016. today...