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Snapdeal.com Complaints & Reviews

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Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 350

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R
raju prasad gupta
from Mumbai, Maharashtra
Oct 29, 2016
Resolved
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Resolved

Address: New Delhi, Delhi
Website: snapdeal.com

I am very much disappointed by the product I received from the seller as it is a simple paint zoom spray paint machine whereas i had ordered the 4 in 1 magic paint painting machine.
I request you to kindly look into the matter & help me in getting replacement of this product & provide me the actual product mentioned in invoice, for this i am attaching the snapshots of the product received from the seller which is not having vaccum cleaning, blowing & spray jet accessories & options as mentioned on website/invoice/at the time of ordering the product.
I ordered 4 in 1 magic paint sprayer machine(which can do four functions like painting, vaccum cleaning, blowing & water washing also) but received product differs & is just a simple spray paint machine, my order id is [protected], I mail on [protected]@snapdeal.com for same complain & got reference id 34288659.
Dec 3, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Nov 02, 2016
Snapdeal.com Customer Care's response
Dear raju prasad gupta,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Verified Support
Dec 03, 2016
Snapdeal.com Customer Care's response
Dear raju prasad gupta,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,

Team Snapdeal
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    P
    Prince ajay Singh
    from Kalagarh, Uttarakhand
    Oct 29, 2016
    Resolved
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    Resolved

    Address: 208012
    Website: snapdeal.com

    Your delivery guy told me to cancel my order becuase I was unable to attend to his suitings! I told him I will b unavailable for an hour, so he TOLD me that either I tk my order right now or cancle it!
    So, tell me Sir shld I take it right now or cancle it! Pls do tell me! My name - Prince Ajai Singh
    Order id- [protected]
    & yes I still haven't received my order!
    Dec 12, 2016
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Oct 31, 2016
    Snapdeal.com Customer Care's response
    Dear Prince ajay Singh,

    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

    Regards,
    Team Snapdeal
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      Brij3176
      from Chennai, Tamil Nadu
      Oct 29, 2016
      Resolved
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      Resolved

      Address: Thane, Maharashtra, 400606
      Website: snapdeal.com

      This is the second time i am placing this order with snapdeal, first time they failed miserably for the same product. Second time i placed the order on 25th.
      Order id: [protected]
      I hoped i would not be disappointed this time from snapdeal. And had asked if the order can be delivered between 5.00 p. M to 7.30 p. M on 29th oct so that i can wait to collect the parcel on my own. Just one day before its normal delivery as i wanted the product before diwali. However forget about early delivery they haven't dispatched the prodcut, how can we even trust snapdeal if they can't provide good customer service. So much time we had spend and made the order. I seriously thing their rivals are far better. For 5 days product not dispatched even after customer's request and their customr service representatives offering best of services on phone. Still no moment. Now i need to know by when thy can deliver this product. If they are not able to deliver the product why do they offer discount on the product and why do they keep our amount with them for weeks. This is not at all good customer service
      Jan 9, 2017
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Oct 31, 2016
      Snapdeal.com Customer Care's response
      Dear Brij3176,

      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

      Regards,
      Team Snapdeal
      Nov 02, 2016
      Updated by Brij3176
      Hi All,

      Forget about early delivery, Diwali is also over now. Still I haven’t got my product. I have got many complaint numbers and assurances from Snapdeal that they are working,
      they have escalated but no change in the status of the request – the product is not yet dispatched. Can you believe that ?

      On top of it, Snap deal has breached the deadline of its normal delivery of 01st November. What more to say?
      Now Couple of things which I would like to know from Snap deal authorities.

      Are you guys not cheating people by showing your fake adds.
      This is my 20th mail on this issue, however no resolution – no one seems to know what is happening.
      What is the compensation that Snapdeal is going to provide for this worst service ??
      Should a customer every think of shopping with Snap deal again.

      I need one of the senior authorities to call me at the below timeline and explain why they are not able to meet customer’s expectation.
      Order ID: [protected]
      Name : BRIJESH NAIR

      You can call me at the same number[protected] between 12.00 P.M to 16:00 P.M.

      ===============================================================

      Team,

      Its been 2 weeks I am waiting for the Casio watch to be delivered, still no resolution.

      This is the second time i am giving this order at snapdeal.
      This time I don’t want the order to be cancelled, I need to know why Snap deal cannot keep their commitments and provide good customer service. Snapdeal does not have a check on thier sellers as to why they are not dispatching the product. is that so ?.Need to know how Snapdeal is going to resolve the issue. I need the order on priority, i would be very upset if the order gets cancelled this time. Incase this time you are not able to deliver the Casio watch, please stop showing your add of delivering happiness at Diwali . You have miserably failed in my case. You are just cheating customers showing discounts . I need to someone to call and let me know why when the product would delivered, if doesn't happen i would definitely get it further escalated.

      Order ID: [protected]
      Name : BRIJESH NAIR
      Nov 04, 2016
      Updated by Brij3176
      Nothing has happened after complaining at this site. Does these complaints go to the right authorities
      i haven't seen that so far, neither any of the officials have given a call and explained what is causing the delay
      Nov 04, 2016
      Updated by Brij3176
      Nothing has happened after complaining at this site. Does these complaints go to the right authorities
      i haven't seen that so far, neither any of the officials have given a call and explained what is causing the delay

      Today is the second deadline date which was given by Snap deal that is of 04th Nov. I see absolutely no movement, its still not dispatched forget about delivery.
      I am sure Snap deal cannot live up to the words. I have never seen such a sloppy service. Had I done it through Amazon I would have definitely got my product
      before Diwali.

      None of the Snap deal authorities have spoken to me yet on this issue.

      Order ID: [protected]
      Name : BRIJESH NAIR

      You can call me at the same number[protected] between 12.00 P.M to 16:00 P.M.
      Nov 05, 2016
      Updated by Brij3176
      Just to check if anyone is working on this, complaining in this forum is also not worthful as the issue has not moved a inch. The product is not dispatched yet.
      Verified Support
      Dec 03, 2016
      Snapdeal.com Customer Care's response
      Dear Brij3176,
      We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

      Regards,

      Team Snapdeal
      I have finally received my product, however atleast after 25 emails exchanged and 10 phone calls. I don't think to get a simple prodcut llike this, customer should wait for so long.
      Also Snap deal when they are providing a late delivery don't even has the courtesy to provide anything extra to the customers. So all and all not really happy with Snapdeal's Customer service.
      Snapdeal.com Customer Care's response, Nov 17, 2016
      Verified Support
      Dear Brij3176,

      We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [email protected] with these details. We assure you all possible help.

      Regards,
      Team Snapdeal
      Brij3176's [Complaint's author] reply, Nov 18, 2016
      So now you don't have the account number as well. Anyway details are below

      Order ID: 16300050103
      Name : BRIJESH NAIR

      Let me know what would snap deal do to avoid such poor customer service in future. Also tell why should a customer like me continue to shop with Snap deal after such service.
      Snapdeal.com Customer Care's response, Nov 29, 2016
      Verified Support
      Dear Brij3176,

      Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

      Regards,
      Team Snapdeal
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        A
        Agmahajan
        from Mohali, Punjab
        Oct 29, 2016
        Resolved
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        Resolved

        Address: Pathankot, Punjab, 145001
        Website: Snapdeal. Com

        Hi, my name is ashish my order i'd [protected] i placed this order on 21 july. I send it manually three times i got my 2 courier charges and my product value but i m not been able to get my third time courier charges till yet snapdeal send me 7 times confirmation mail and calls that i received my courier charges as a voucher within 24 hours. But after 24 hours not received any single penny... Snapdeal representatives and supervisor not giving me a valid reason if i got 7 times confirmation mails why till yet i m not receive my money...
        Jan 4, 2017
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Verified Support
        Oct 31, 2016
        Snapdeal.com Customer Care's response
        Dear Agmahajan,

        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require
        further assistance in the interim.

        Regards,
        Team Snapdeal
        Nov 04, 2016
        Updated by Agmahajan
        Fraud, liar, cheaters not fulfill any promise always said wait for 24 hour 48 hours if we have a time to wait why we are shopping online it's been 2 months but you are not able to solve even a smallest case of courier charges..

        Verified Support
        Dec 03, 2016
        Snapdeal.com Customer Care's response
        Dear Agmahajan,

        We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

        Regards,

        Team Snapdeal
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          G
          guptavicky
          from Kolkata, West Bengal
          Oct 29, 2016
          Resolved
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          Resolved

          Address: Paschim Medinipur, West Bengal, 721301
          Website: snapdeal.com

          I was ordered two girls top mayra pink poly crep and mayra blue poly crep top one by one but when i was received this two top is together one package but then i was return this two top i was received only one mayra pink poly crep's money. Then i was call the c care executive he says to me your money is secure when will your package receive in ware house then we refund your money in your accunt but one weak is done im not received my money yet. I am very disappointed for this.
          Dec 2, 2016
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Oct 31, 2016
          Snapdeal.com Customer Care's response
          Dear guptavicky,

          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

          Regards,
          Team Snapdeal
          Verified Support
          Dec 03, 2016
          Snapdeal.com Customer Care's response
          Dear guptavicky,


          We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

          Regards,

          Team Snapdeal
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            V
            viren chhabria
            from Bengaluru, Karnataka
            Oct 29, 2016
            Resolved
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            Resolved

            Address: Bangalore, Karnataka, 560025
            Website: Snapdeal

            Hi,

            At the outset I would like to say I was very happy with snapdeal products until now. I had ordered the said product on 8th September and it was delivered to me on 30th September(which was extremely late and the packing was pathetic for the item).

            I was happy with the product so I let it go. Until yesterday when the base of the product just cracked. I already tried contacting through the helpline and it din't work at all I got so frustrated just waiting for someone to talk to as to how to go about the situation . I tried going through the app it said someone would contact me in 24hours and nothing has happened yet .
            Dec 23, 2016
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Nov 01, 2016
            Snapdeal.com Customer Care's response
            Dear viren chhabria,

            We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

            Regards,
            Team Snapdeal
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              Y
              Yeshwant sai
              from Hyderabad, Telangana
              Oct 29, 2016
              Resolved
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              Resolved

              Address: West Godavari, Andhra Pradesh, 534001
              Website: Snapdeal.com

              I have ordered prestige gas stove. By mistake i have ordered gas stove with 3 burners instead of 2 burners. Later i have cancelled the order and received the message and email saying that we have cancelled your order and the money will be refunded within 5days. But unfortunately by mistake the item got delivered to address. Immediately i have contact you people saying i have cancelled but still got delivered. I requested them that i will return the product or replace it will stove with 2 burners and they guys said that they will get back to me within 24hrs and have escalated the issue. Till now no call or mail from your side. The package is not even opened nor used. I kept it like that.

              I have purchased many items from snapdeal but never experienced this kind of issue. This not fair from you guys. Please immediately make me clarified. Will you accept my return request or not. If you are bothered about refunding the money then make replacement of gas stove with 2 burners. I m very much fine with that. But atleast do something. Need immediate acknowledgement. Fedup trying to your customer care number. No one cares. Dont just give me numbers saying call here or mail us... I have done all the stuff. I wrote [protected]@snapdeal.com also. No reaction from there also. Dnt just say that issue is escalated. Nothing is happening here.

              I have all the mails about cancellation of my product and your mails saying we will get back to you and all. Will you accept my return request or not. If you are bothered about refunding the money then make replacement of gas stove with 2 burners. I m very much fine with that.
              Dec 3, 2016
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Oct 31, 2016
              Snapdeal.com Customer Care's response
              Dear Yeshwant sai,

              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

              Regards,
              Team Snapdeal
              Verified Support
              Dec 03, 2016
              Snapdeal.com Customer Care's response
              Dear Yeshwant sai,

              We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

              Regards,

              Team Snapdeal
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                H
                Harikant rathor
                Oct 29, 2016
                Resolved
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                Resolved

                Address: Ratlam, Madhya Pradesh

                My order number is[protected] i couldn't receive the delivery because the courier boy refused to. He was disrespectful, arrogant and adamant. I had given all the necessary details and full address but he couldn't find my house and yelled and said "i cannot deliver to you."i have shopped with snapdeal many times and never had a problem. But this was the worst experience. This has deteriorated snapdeal's appearance and status

                And he abused me

                And number of delivery boy is [protected]
                Nov 29, 2016
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Oct 29, 2016
                Snapdeal.com Customer Care's response
                Dear Harikant rathor,

                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                Regards,
                Team Snapdeal
                Verified Support
                Dec 03, 2016
                Snapdeal.com Customer Care's response
                Dear Harikant rathor,

                We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

                Regards,

                Team Snapdeal
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                  Anil Avula
                  Oct 29, 2016
                  Resolved
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                  Resolved

                  Address: West Godavari, Andhra Pradesh, 534202

                  Hi team,
                  Happy diwali. I want to buy the herbalife products which are in my cart but want to know expiry dates for them which worth 11000, i l[censored] could look into this soon i can proceed for checkout. Thanks in advance. And also let us know where to see the manufacturing date for the productive specially for herbalife products. And how much u could charge for the international shipping
                  Dec 8, 2016
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Oct 29, 2016
                  Snapdeal.com Customer Care's response
                  Dear Anil Avula,

                  We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

                  Regards,
                  Team Snapdeal
                  Verified Support
                  Nov 07, 2016
                  Snapdeal.com Customer Care's response
                  Dear Anil Avula,

                  We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

                  Regards,
                  Team Snapdeal
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                    S
                    shindepratik03
                    from Gurgaon, Haryana
                    Oct 29, 2016
                    Resolved
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                    Resolved

                    Address: New Delhi, Delhi, 110020
                    Website: www.snapdeal.com

                    I order set of three puma socks, one of them is defective. I tried to return/replace but they wont allow me for it.
                    Also i have ordered a mobile cover, i got message from them that delivery attempt was unsucessful. I got the message twice but i was present at the delivery address all the time. I did not receive any calls from the courier personel too.
                    And also i have paid for both the items. And both belong to same order.
                    Dec 8, 2016
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Oct 29, 2016
                    Snapdeal.com Customer Care's response
                    Dear shindepratik03,

                    We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

                    Regards,
                    Team Snapdeal
                    Verified Support
                    Nov 07, 2016
                    Snapdeal.com Customer Care's response
                    Dear shindepratik03,

                    We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

                    Regards,
                    Team Snapdeal
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                      B
                      Bimal Modi
                      from Bardoli, Gujarat
                      Oct 29, 2016
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                      हमने आपको bean bag का आर्डर 10/10/16 को suborder id [protected] से दिया था।मैंने आर्डर track किया, आपने track में assured delivery on 27/10/16 को लिखा है।पर मुझे मेरा order आज तक नहीं मिला है। कृपया बताएं order कब डिलीवरी होगा।क्या यही है snapdeal service ?
                      Oct 29, 2016
                      Updated by Bimal Modi
                      हमने आपको bean bag का ओरसेर दिया था।जो अभी तक डिलीवर नहीं हुआ है।tracking में आपने assured delivery on 27/10/ 16 लिखा है।क्या यही है snapdeal service?
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                        PardhaSaradhi
                        from Hyderabad, Telangana
                        Oct 29, 2016
                        Resolved
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                        Resolved

                        Address: 533103
                        Website: snapdeal.com

                        Recently i have purchased the “hero green and black bicyle” sold by h parikh & co. Which was delivered to me after the due date and with wrong product.

                        At the time of order, the product mrp was shown as rs.12, 000 with 68 % discount and whereas the invoice has shown an amount of rs. 5, 800. The description and q&a of the product that i have ordered clearly shows that it is a 6 gear cycle with shimano rotary gears and whereas i have received a single speed bicycle which made my kid unhappy. I couldn’t find the phone number of the seller in the invoice or website to contact about this issue. I contacted snapdeal thru emai and sent all relevant information along with screenshots of the item that i have purchased.

                        I have raised the replacement request on the same day of delivery as the product delivered is different from the description of my ordered item. But snapdeal sent me a return form and asking me to send the bicyle thru courier. I’m not staying with my family and the item purchased was delivered to my kid at rajahmundry. It is not possible for him to take the 40 kg box to a courier and send the same.

                        I requested snapdeal to resolve the issue by at least asking the seller to send the gear set to the bicyle or any other amicable solution but in vain.

                        Snapdeal has also not posted my review that as a buyer i have written. They are not bothered about after sales and it is pure luck whether you get what you purchase or not. I'm totally disappointed with this purchase.
                        Nov 29, 2016
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 29, 2016
                        Snapdeal.com Customer Care's response
                        Dear PardhaSaradhi,

                        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                        Regards,
                        Team Snapdeal
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                          K
                          Kguglani
                          from Delhi, Delhi
                          Oct 29, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi
                          Website: www.snapdeal.com

                          I have bought set of 6 cups from snap deal.com but the product turned out to be defected and did not match the product description provided by the seller. The cups have holes and jerk marks on handles and edges and has uneven outer surface with sharp bumps on them. The quality of the product did not match the description given on the website. When the very next day I made a return request according to the terms of their return policy, snap deal declined my request without any reason. I want to return the product and want the cost to be refunded to my account. Highly disappointed with the kind of service snap deal is providing with.
                          May 22, 2017
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Nov 01, 2016
                          Snapdeal.com Customer Care's response
                          Dear Kguglani,

                          We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

                          Regards,
                          Team Snapdeal
                          Nov 01, 2016
                          Updated by Kguglani
                          My order Id is - [protected]
                          And the defected products are : Vpra Mart Blue ceramic cups set of 6 (suborder Id - [protected]);
                          Vpra Mart Black ceramic cups set of 6 ( suborder Id - [protected] ) ;
                          Vpra Mart Orange ceramic cups set of 6 ( suborder Id - [protected] ) ;
                          The products are defected and do not match the product description provided by the seller. I want the return request to be accepted as early as possible and refund to be initiated immediately. This is the most disappointing experience with Snapdeal till date. I have been buying products from Snapdeal frequently but after this experience I don't feel like continuing my association with Snapdeal nor will I recommend this site to anyone.
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                            A
                            ahKol
                            from Noida, Uttar Pradesh
                            Oct 29, 2016
                            Resolved
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                            Resolved

                            Address: Kolkata, West Bengal, 700153
                            Website: Snapdeal.com

                            I bought one pair pu fine black sandal from snapdeal paying rs. 349.00+30.00 (delivery charge). on snapdeal's website, the mrp of this item is mentioned as rs. 499.00 and after 30% discount, my payable amount for the sandal was rs. 349.00. on receiving the item, i found that on the sandals, the mrp is printed as rs. 299.00, which proves that snapdeal is showing exaggerated price and then offering discount, thereby cheating the client. i want that the excess amount which i was forced to pay, should be refunded to me immediately.
                            Dec 3, 2016
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 31, 2016
                            Snapdeal.com Customer Care's response
                            Dear ahKol,

                            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                            Regards,
                            Team Snapdeal
                            Verified Support
                            Dec 03, 2016
                            Snapdeal.com Customer Care's response
                            Dear ahKol,

                            We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

                            Regards,

                            Team Snapdeal
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                              N
                              nisha verma #
                              from Delhi, Delhi
                              Oct 29, 2016
                              Resolved
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                              Resolved

                              Address: 201010
                              Website: snapdeal

                              I have ordered a toy wid order id-[protected] from snapdeal on 26 oct 2016 as it is under a snapdeal gold tag the delivry must reach me till 28 oct 2016. I had paid through net banking. But till now it is showing prepared for dispatch. I have made numerous complaints in last 24 hr but still dere is no reply from snapdeal. I have to gift it to someone on diwali i choose snapdeal because it is giving the fastest delivery they are keeping mum about it if thet change the delivery date sp they should inform the customer plz resolve my complaint
                              Dec 2, 2016
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Oct 31, 2016
                              Snapdeal.com Customer Care's response
                              Dear nisha verma,

                              We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim..

                              Regards,
                              Team Snapdeal
                              Verified Support
                              Dec 03, 2016
                              Snapdeal.com Customer Care's response
                              Dear nisha verma,

                              We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

                              Regards,

                              Team Snapdeal
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                                A
                                an indian citizen
                                from Mumbai, Maharashtra
                                Oct 29, 2016
                                Resolved
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                                Resolved

                                Address: Mumbai City, Maharashtra, 400012
                                Website: Snapdeal.com

                                [protected]
                                Suborder Id.
                                Crocs blue sandals.
                                Return request was done by me mistakenly.
                                I wanted replacement of the product.
                                Packaging was poor.
                                Delivery was late.
                                Customer care waiting time is more.
                                Response time is 24hr.
                                It is committing to replace it one time n vice versa the second time.
                                Replace my product or take it back n give me my money .
                                Contact me soon.

                                Please do it sooner.
                                Dec 1, 2016
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 29, 2016
                                Snapdeal.com Customer Care's response
                                Dear an indian citizen,

                                We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                                Regards,
                                Team Snapdeal
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                                  J
                                  jaikishants
                                  from Mumbai, Maharashtra
                                  Oct 29, 2016
                                  Resolved
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                                  Resolved

                                  Address: Ernakulam, Kerala, 683102
                                  Website: www.snapdeal.com

                                  The mobile i ordered for my parents from snapdeal (order number [protected]), stopped working on the 9 th day (its a sd gold item and eligible for 14 day replacement). i requested for a replacement. the site is showing replacement request is registered and under progress. i received a mail also regarding the same. its been two days and no signs of initiating pickup.

                                  I tried the customer service number. after going through series of stages (entering order id) they told to wait for the customer care executive waited so long no response.
                                  Dec 3, 2016
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 31, 2016
                                  Snapdeal.com Customer Care's response
                                  Dear jaikishants,

                                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                                  Regards,
                                  Team Snapdeal
                                  Verified Support
                                  Dec 03, 2016
                                  Snapdeal.com Customer Care's response
                                  Dear jaikishants,

                                  We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

                                  Regards,

                                  Team Snapdeal
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                                    R
                                    rahu saxena
                                    Oct 29, 2016
                                    Resolved
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                                    Resolved

                                    Website: snapdeal

                                    I have purchase a cell phone by snapdeal.. On 28 october panasonic p55 megha.. Now i want to return it and refund my amount quickly as per possible hand to hand.. So please return and refund my amount.. Because this cell phone is working properly.. And its screen is blinking.. And a problem relate to its connectivity and storage... So i want return it.. And refund my amount.
                                    Nov 30, 2016
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Oct 29, 2016
                                    Updated by rahu saxena
                                    Please answered me quickly as per possible.and refund my amount quickly..
                                    Verified Support
                                    Oct 29, 2016
                                    Snapdeal.com Customer Care's response
                                    Dear rahu saxena,

                                    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                                    Regards,
                                    Team Snapdeal
                                    Verified Support
                                    Dec 02, 2016
                                    Snapdeal.com Customer Care's response
                                    Dear rahu saxena,
                                    We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
                                    Regards,
                                    Team Snapdeal
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                                      D
                                      dsreddy000
                                      from Hubli, Karnataka
                                      Oct 29, 2016
                                      Resolved
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                                      Resolved

                                      Address: 110020
                                      Website: snapdeal.com

                                      I am ordered above said the product on 26-sept-2016, they are send different colour and what iam ordered . so i am requsted return taken from snapdeal, they are accepted and said send product manually, so iam send professional courier but they are not pickup the item, return back to me and again asked snapdeal and they told again send by bluedart courier .finally they are recieved and processed but to day send message quality check failed and not able to return amount . so i want refund my amount
                                      Dec 3, 2016
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 31, 2016
                                      Snapdeal.com Customer Care's response
                                      Dear dsreddy000,

                                      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                                      Regards,
                                      Team Snapdeal
                                      Verified Support
                                      Dec 03, 2016
                                      Snapdeal.com Customer Care's response
                                      Dear dsreddy000,

                                      We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

                                      Regards,

                                      Team Snapdeal
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                                        A
                                        Airansonia
                                        from Baragaon, Uttar Pradesh
                                        Oct 29, 2016
                                        Resolved
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                                        Resolved

                                        Address: Bhiwani, Haryana, 127306
                                        Website: Snapdeal

                                        I returned a chopper due to already damage part of it. Want my money baxk but i dont know how to enter account detail to get ky money back, please help am just having 24 hrs in hand... I just hope u can understand how urgent it is for me because as per the message i received from company am just having 48 hrs for getting my money back and allmost time is gone... U may take my account detail, registered mobile number whatever you want but i want my money back
                                        Dec 8, 2016
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 29, 2016
                                        Snapdeal.com Customer Care's response
                                        Dear Airansonia,

                                        We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [protected]@snapdeal.com with these details. We assure you all possible help.

                                        Regards,
                                        Team Snapdeal
                                        Verified Support
                                        Nov 07, 2016
                                        Snapdeal.com Customer Care's response
                                        Dear Airansonia,

                                        We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

                                        Regards,

                                        Team Snapdeal
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