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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 350

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S
shindepratik03
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective order and delivery issues

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I order set of three puma socks, one of them is defective. I tried to return/replace but they wont allow me for it.
Also i have ordered a mobile cover, i got message from them that delivery attempt was unsucessful. I got the message twice but i was present at the delivery address all the time. I did not receive any calls from the courier personel too.
And also i have paid for both the items. And both belong to same order....
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Bimal Modi
from Bardoli, Gujarat
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Not delivery about Bean bag

हमने आपको bean bag का आर्डर 10/10/16 को suborder id [protected] से दिया था।मैंने आर्डर track किया, आपने track में assured delivery on 27/10/16 को लिखा है।पर मुझे मेरा order आज तक नहीं मिला है। कृपया बताएं order कब डिलीवरी होगा।क्या...
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PardhaSaradhi
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating in my order id: 15684652816,

Address:533103
Website:snapdeal.com

Recently i have purchased the “hero green and black bicyle” sold by h parikh & co. Which was delivered to me after the due date and with wrong product.

At the time of order, the product mrp was shown as rs.12, 000 with 68 % discount and whereas the invoice has shown an amount of rs. 5, 800. The description and q&a of the product that i have ordered clearly shows that it is a 6 gear cycle with shimano rotary gears and whereas...
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K
Kguglani
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Without a valid reason they have declined return request

Address:New Delhi, Delhi
Website:www.snapdeal.com

I have bought set of 6 cups from snap deal.com but the product turned out to be defected and did not match the product description provided by the seller. The cups have holes and jerk marks on handles and edges and has uneven outer surface with sharp bumps on them. The quality of the product did not match the description given on the website. When the very next day I made a return request according to the terms of their return policy, snap...
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A
ahKol
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Price not correct

Address:Kolkata, West Bengal, 700153
Website:Snapdeal.com

I bought one pair pu fine black sandal from snapdeal paying rs. 349.00+30.00 (delivery charge). on snapdeal's website, the mrp of this item is mentioned as rs. 499.00 and after 30% discount, my payable amount for the sandal was rs. 349.00. on receiving the item, i found that on the sandals, the mrp is printed as rs. 299.00, which proves that snapdeal is showing exaggerated price and then offering discount, thereby cheating the client. i want...
+3 photos
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N
nisha verma #
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My order no-16347835469

Address:201010
Website:snapdeal

I have ordered a toy wid order id-[protected] from snapdeal on 26 oct 2016 as it is under a snapdeal gold tag the delivry must reach me till 28 oct 2016. I had paid through net banking. But till now it is showing prepared for dispatch. I have made numerous complaints in last 24 hr but still dere is no reply from snapdeal. I have to gift it to someone on diwali i choose snapdeal because it is giving the fastest delivery they are keeping mum...
+1 photos
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A
an indian citizen
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return request closed

Address:Mumbai City, Maharashtra, 400012
Website:Snapdeal.com

[protected]
Suborder Id.
Crocs blue sandals.
Return request was done by me mistakenly.
I wanted replacement of the product.
Packaging was poor.
Delivery was late.
Customer care waiting time is more.
Response time is 24hr.
It is committing to replace it one time n vice versa the second time.
Replace my product or take it back n give me my money .
Contact me soon.br...
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J
jaikishants
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile replacement

Address:Ernakulam, Kerala, 683102
Website:www.snapdeal.com

The mobile i ordered for my parents from snapdeal (order number [protected]), stopped working on the 9 th day (its a sd gold item and eligible for 14 day replacement). i requested for a replacement. the site is showing replacement request is registered and under progress. i received a mail also regarding the same. its been two days and no signs of initiating pickup.

I tried the customer service number. after going through series...
+2 photos
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R
rahu saxena
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

For return and refund my amount quickly...

Website:snapdeal

I have purchase a cell phone by snapdeal.. On 28 october panasonic p55 megha.. Now i want to return it and refund my amount quickly as per possible hand to hand.. So please return and refund my amount.. Because this cell phone is working properly.. And its screen is blinking.. And a problem relate to its connectivity and storage... So i want return it.. And refund my amount....
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D
dsreddy000
from Hubli, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sareeshop designer sarees multicoloured bhagalpuri silk saree combos sareeshop designer sarees multicoloured bhagalpuri silk sare...

Address:110020
Website:snapdeal.com

I am ordered above said the product on 26-sept-2016, they are send different colour and what iam ordered . so i am requsted return taken from snapdeal, they are accepted and said send product manually, so iam send professional courier but they are not pickup the item, return back to me and again asked snapdeal and they told again send by bluedart courier .finally they are recieved and processed but to day send message quality check failed...
+4 photos
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A
Airansonia
from Baragaon, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want my money in bank account

Address:Bhiwani, Haryana, 127306
Website:Snapdeal

I returned a chopper due to already damage part of it. Want my money baxk but i dont know how to enter account detail to get ky money back, please help am just having 24 hrs in hand... I just hope u can understand how urgent it is for me because as per the message i received from company am just having 48 hrs for getting my money back and allmost time is gone... U may take my account detail, registered mobile number whatever you want but...
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S
sageer335
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about my redmi note 3 32gb

Address:431401

Order number [protected] iam purchase this mobile on 2nd october2016 and it deliverd to me on 6th october but mobile display is yellowish and colour is warm ...them irequest for snapdeal for replacement ..on 12th oct the snapdeal team picked up the product after 12days they said that your replacement request is decline and also they not getting my product today is28oct...
+1 photos
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S
simrat3321
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty s7 edge received but not picked up by the courier for replacement and snapdeal remaining silent

Address:144002
Website:www.snapdeal.com ; jvxp.in

I received a faulty s7 edge, (order id: [protected] placed on 12 oct, 2016) it has dead pixel in the down left of the screen. i had filed for a replacement and they accepted for the replacement. a guy came to check the fault of the product and he confirmed the product is faulty and gave me a receipt for getting the mobile exchanged. now the logistics or you can courier
(jv express)
(air way bill no. - sd[protected] came a day...
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M
Mohsin19
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product delivered order id 15710003492

Address:600044
Website:Snapdeal

Placed order for hindware chimney (Check the order id for the order placed date). Supposed to be delivered on 20th october but was delayed till 24th of october. No intimation about the delay or any message or call or any updates on the shipment. Finally the product was delivered by your renowned courier service gati (Such unprofessional behaviour). Got a message in the morning hours of 24th october that the product will be delivered by gati...
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S
somnath3279
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not refunding my money even after product is cancelled

Website:www.snapdeal.com

I ordered a product :Prestige GTM04 Black 4 Burner Glass Manual Gas Stove with order id:[protected] on snapdeal diwali sale but after 2 days I found that the cost of the same product is reduced by 1000, so I raised request to cancel the order and was accepted . It was a prepaid order and the informed me that they will initiate a refund within 6 days. But to my surprise, still they delivered the same product to my security guard of my apartment...
+1 photos
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D
deepakmedhe
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is physically damaged/defective when delivery and they are not accepting return or replacement.

Address:New Delhi, Delhi, 400094
Website:www.snapdeal.com

I ordered one item Mi Max (32GB, Grey), Order ID: [protected] dated 03-oct-16. the item was physically damaged/defective when delivery.then i called to customer care of snapdeal and told about the problm and requested for replacement. snapdeal send a enggineer who checked the mobile and given service call report that mobile is physically damaged when delived. Finally the product was picked on 23-oct-16 for exchange, now its been about 8 days....
+1 photos
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Francis Yohannan
from Madhugiri, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered unbranded and low quality product

Address:Thrissur, Kerala, 680683

I have been placed an order for Johnson Hackoba bra set of 3 as the order number [protected] and sub order id [protected]. A package delivered on 24 October 2016 containing a set of 3 unbranded and cheapest product instead of Johnson Hackoba. I have registered a complaint against the cheating of the seller (ref number[protected] and received a mail from Snapdeal describing how to return the same. But I can't able to complete the return process....
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R
Rajat1997
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in delivery of order

Address:New Delhi, Delhi, 110018
Website:snapdeal.com

I had ordered redmi note 3 on 27 october at 00.23 am, and choose express delievery by paying rs. 100 extra. they promise to deliever my order upto 28 october. i did not received my order yet.
I already try to call him but they charge rs 1 per minute and have waiting for approx half hour to speak with customer executive.
I report my complaint throug email but they did not report nothing.

Total loss of mine is :-br...
+1 photos
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B
Being MuDu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Gionee s6s mocha gold 32GB

Address:Mohali, Punjab, 140603
Website:www.snapdeal.com

I placed order on 08 october 2016 which was of INR 17205rs, received order on 12 october 2016, on 13 october i raised request for return of product which was a damaged product, wrong in product was
1. speaker was defected
2. 3gb shown on website but there was only 1.72gb of ram in that only after clearing cache and cookies.
3. hangs when playing any game on that duplicate damaged product ( asphalt8, need for speed no...
+5 photos
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Ravi Saripalli
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Received glen 1025 ss instead of 1026ss

Address:530017
Website:Snapdeal

I ordered glen 1026ss gas stove on21 st oct2016 and my order no.[protected].today I received my stove through blue dart courier and I was shocked because I received 1025ss model gas stove.so I request you please return your 1025ss stove and arrange my 1026 ss model stove or my paid rs.2929/- money back...
+3 photos
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