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Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 344

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E
Esmail A Shaikh
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Replacement phone not getting

Address:North Goa, Goa, a315
Website:snapdeal

I have brought Micromax mobile from Snapdeal which Sim connector is not working so I have given for replacement from last 10 days, my replacement has not come customer care said it will arrive with in week and mobile has not come from last 10 days...
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drharry267
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product still not delivered since 8 days

Address:380054
Website:snapdeal.com

Tracking id:[protected]
Mode of payment:kotak debit card (Pre-paid)
I placed my order on 28th october. Today it's 4th november and my product is still not delivered. This is very frustrating. I need my product urgently. Do something about it as soon as possible and deliver my product or i'll take actions on social media............ Or call me on -[protected]...............
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Ram Mohan Mishra
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Uploading courier receipt and late delivery of replaced item

Address:228118
Website:Snapdeal.com

My order was a titan watch and it is received at time. But it was not operating means it was defective. After that i've requested for replacement.. I had to send the watch via courier... On 28th of october.. Till today, 6 days passed, the status is dispatching 🔜... And the customer care numbers are so busy so that i couldn't talk much. What should i do now.....
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A
Ajmal2001
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal delays product pick-up for refund, nuvoex couriers is as bad as it can get

Address:400094
Website:www.snapdeal.com

Order id: [protected], placed on 12 oct, 2016,
Prestige paf 1.0 airfryer
Refund request ticket id: 33548213

I had ordered this prestige airfryer paf 1.0 placed on 12 oct 2016, which was delivered to me by 21st october 2016. the packing was not in good condition as there was only a thin layer of bubble wrap over the box. when we powered up the item, the fryer started showing "e1" on the display with consistent...
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balamurugan27
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered wrong product against the order and cheating the customer

Address:Chennai, Tamil Nadu, 600059
Website:Snapdeal

I ordered pruton make pump but they delivered Newton make pump and the pump also not working .and I called the Snapdeal guys the customer care is also not responsibly replying.very poor service and cheating the customers.but I have done the same thing with Amazon for which the service is super.there is always difference between good brand and worst brand.snapdeal proves that they are worst.my mobile no .[protected]...
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J
Jibin.Joseph
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I haven't got my refund after product return

Address:110020
Website:www.snapdeal.com

I have return the product to different address other than the address mentioned to sent. I have sent to delhi warehouse instead of chennai warehouse. I have mentioned it my mail and they asked me to send the receipt. I have sent the receipt but they have not responded for that. I have mailed them several times. I have all the proof with me. I want them to refund my money as i have returned the product. They don't even responding for the mails...
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A
Akhilas
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Moto g turbo faulty item received

Address:Kollam, Kerala, 691576
Website:Snapdeal

I have ordered a moto g turbo phone from snapdeal on 24th oct 2016 and i have received the item on 28th oct via india post. After opening the package i found that the phone microphone is not working properly. So i raised a refund/replace request on 01 nov 2016 the website saying someone will call to confirm the issue and they will arrange a pickup. No one contacted me till. I have called snapdeal customer care twice. They said you will be...
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S
Saurabh Chanana
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order 15558443505, product not replaced

Address:New Delhi, Delhi, 110034
Website:snapdeal.com

We received a faulty product (Ifb microwave) on 13th oct from snapdeal for which we filed a replacement request after engineer from ifb confirmed it was faulty product on 15th oct. The courier partner never picked up the product and gave the reason that we refused the pickup, snapdeal closed the request. We called to reopen the request which was again closed by snapdeal citing the reason that our phone number is not reacheable. Truth is no...
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A
arohi4u
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order received found damaged.

Address:Pathankot, Punjab, 145001
Website:snapdeal

Order id [protected] product wonderchef cookware set.
I found one of the kadai in damaged condition. It is bend from the top. Now when i ask for replacement it says that item is out of stock where as it is available on snapdeal on same date i.e 3 nov 16.Then snapdeal says me go for refund but we cant pick up the item, you send it to us. If i have to do all these then why should I go for online shoping .If packing is good and item is...
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Jyothi Nagesan
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Huge amount of rs.33, 000 not yet refunded after non delivery and order cancellation

Address:New Delhi, Delhi
Website:www.snapdeal.com

Order no:id: [protected] (13 items)
Placed on 3rd october 2016
Website: snapdeal.com
Refund not received yet
But snapdeal says it has refunded... Rs, 33, 000 is a huge amount.
They have only one complaints phone no and its always engaged.
They have removed the email help also
What to do now to get the large amount back?

Jyothi mk
To snapdeal.com 26 oct at 3:25 pmbr...
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S
Sumith Nireshwalya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund yet

Website:Snapdeal.com

I have re urned product on Oct 14, 206. Collected by jv xpress Mangalore. I have received receipt for the same. Yet Snapdeal says no returned product and refund not done....
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PARVEJ Mehar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding received wrong item from snapdeal

Website:snapdeal.com

Dear sir

I have an ordered microphone with amount more than 900/- but i have recived wrongly microphone with amount less than 400/- after that i was called to snapdeal costumercare for return this item and demanding for refund, but his executive was refused for refund. According to executive i was paid only 364 but shoping time payment deduct from my account with more than 900.
Kindly requesting to you please help soon.br...
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Nayan Bane
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item ordered not received

Address:Mumbai City, Maharashtra, 400013
Website:www.snapdeal.com

I have ordered Wildstone Forest Spice Perfume Body Spray on 20th Oct 2016 Order No. is [protected]. Order was expected by 25th Oct'16 but it was not received by me instead received mail & message stating that the order has been delivered.
I have already paid for the same through Credit Card.
Also submitted a complaint on 26th Oct'16 for the same Reference Id is 34095384.
Till today i.e 03rd Nov 2016 i have not received...
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rudrarintu
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal cancelled the product

Address:Pune, Maharashtra, 411004
Website:snapdeal.com

I have ordered Reebok shoes on 22nd Oct 2016 and it is to be delivered on 27th Oct but I got the msg that the delivery is attempted but could not delivered but actually they have not attempted even I got the same msg on 28th oct and then I got same msg on 2nd oct and got the call from delivery person after I complained to snapdeal on 1st nov 2016 but since I was out so told him to deliver on 3rd Nov the delivery boy called me and told me...
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Udayagiri praveen
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheating the customers with fake sellers

Address:Mumbai City, Maharashtra, 400051
Website:www.snapdeal.com

Dear sir,

I have ordered this product Adidas Ax2 Olive Wildlife|Camping Sports Shoes on snapdeal dated26/10/2016 for Rs 4004 with festive discount of 25% on Amex card. The product was supposed to be delivered on 31/10/2016. On 02/11/2016 snapdeal has cancelled the order and initiated the refund of the same amount to my bank account. But the product is still available on their website with higher price tag. When I contacted...
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Shagun Mathur
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not deliver my order on time

Address:Jaipur, Rajasthan, 302019
Website:www.snapdeal.com

I order a lee blue & white sweater on 25/10/2016 and my delivery date is 31 oct. order no.FCGN449014. i am very upset from there services.they did not deliver my order on time and when i call to customer care they even did not give a satisfied reply.i call to customer care 4-5 times and they again again tell me that we schedule we schedule again and all this nonsense......
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shibanis
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received even after returning the product

Address:411051
Website:www.snapdeal.com

Recently i bought two set of shirts in snapdeal. As i had sizing issues i have raised a return. Post return pickup i have received the refund only for 1 shirt. Refund is not received for 2nd shirt. Raised multiple complaints to snapdeal but response is not satisfied. Even shared invoice details for reference but still no improvement. I am following up for this issue for past 7 days, but still it is not resolved.
Order no:[protected]br...
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Rahuch
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile phone

Address:382340
Website:snapdeal.com

I have bought gionee multimedia phone from snapdeal on 24.10.2016 where in specification details, it was not mentioned properly about weight of the product which is very heavy and makes to transform decision. Secondly its battery drains up and it switches off very recently. There is advertisement from snapdeal that we provide 100% satisfaction to customer and provide return policy if any product damaged, unsatisfactory or different from specification....
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S
Somnath1994
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Panasonic p55 novo

Address:743145
Website:Snapdeal.com

I ordered a smartphone of rs5500 on 1st October 2016 after reciveing the products I found damage so I returned it... they promise me to return in 2days but it is now 3week gone but I did not recive my phone... I contact them many time they tell me that it is under processes but now they did not answer my mail and not puck up my phone...
what should I do!!!...
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Abhishek Gidde
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About refund of my order

Address:415414
Website:Snapdeal

I have ordered jeans pant from snapdeal. As it was defected i decided to return it. But my order status shows that my refund request is cancelled as product failed the quality check. Product was defective & that is why i have returned it. How can you cancel my return request? Iit has been a 15 days snapdeal has accepted my product. Also there is no customer care to contact with....
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