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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 38

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S
Shijas P
Sep 1, 2020
Resolved
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Still they are not return the product
+1 photos
Sep 1, 2020
Complaint marked as Resolved 
9947338222 9946003737
Snapdeal.com customer support has been notified about the posted complaint.
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    Shetty pooja
    Aug 29, 2020
    Resolved
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    Address: Nibm, 608 T6 Raheja vistas Premiere Nibm pune

    Hi, I don't know how these people get the fraud IDs, pan card, Adhar card and all these documents.I had got a call on 28th Aug 2020 from Mar Abhishek Mondal that I have won a lucky draw can get a Mahindra car or cash of 1450000/- . First they asked me to pay a charge of 3500 rs as registration after paying that they asked me to pay 14500/-, interstate charge and intercity change, GSt 25200/- and 37800 /- after that I became suspicious and stopped the further payment . They r forcing me to pay further but I told them stop and return all my money they r saying you wll have to wait for 90 days .Please help me to get my money back .
    Aug 12, 2021
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Aug 31, 2020
    Snapdeal.com Customer Care's response
    Hi Pooja!

    Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

    Thanks,
    Team Snapdeal
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      WAR GAMING
      Aug 28, 2020
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      Address: Nivedita park 30 ft near power house Kolkata 700154

      28 August 2020 I deposited him 2500 rs in his account the man who fraud me his account. No.[protected]
      Snapdeal.com customer support has been notified about the posted complaint.
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        S
        Suganya Bino
        Aug 27, 2020
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        Address: New Delhi
        Website: Snapdeal. Com

        Respected sir

        Sir i am suganya bino and my phone no:[protected] and i my reference no: 748548/sn/a 002617 date ;21/08/2020 i had got a message that mahindra car 500 suv or cash winning money 1280000 and asked me for 12800 for registration so in order to confirm whether it is fake or original i need a response from your side
        +1 photos
        Snapdeal.com customer support has been notified about the posted complaint.
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          shriya g
          Aug 26, 2020
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          Address: Mumbai, Mahalaxmi

          I have sold more than 150 products on SNAPDEAL and whenever the payment date comes they show some negative figure. its more than a monthi am following up with them but my payment is yet showing negative. I have sold products for more than 43, 000 Rs in a month and they have charged on buyers return which is agreeable, apart from that they have not paid me single penny for sales of Rs. 43000. This is a fraud company. They are just looting sellers with both hands. First of all, they charge heavily for logistics and their logistics partner never delivers the products and then seller bears heavy logistics charges. there are many instances where address is literally bogus and incomplete, this shows they are themselve buying the products as a fake customers and charges logistics cherges to the seller. They havent paid me single penny . Who is responsible. Mr. Bansal the owner is looting sellers in the name of online business.
          Aug 12, 2021
          Complaint marked as Resolved 
          Snapdeal.com customer support has been notified about the posted complaint.
          Verified Support
          Aug 28, 2020
          Snapdeal.com Customer Care's response
          Hi Shriya!

          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

          Thanks!
          Team Snapdeal
          Aug 31, 2020
          Updated by shriya g
          So far i have not received any sort of clarification or any details from Snapdeal about my pending payments. I have requested their seller support team as well but no cooperation. I am a small trader, in this lockdown it is so difficult to earn a normal income and in that online selling is happening but all the money is being retained by Snapdeal in the name of hundreds of deduction, this is unfair trade practice. This is to destroy and finish small business owners from the market. I sold 150 products of worth Rs. 43, 000 and have not received any money from Snapdeal. All the more, their portal do not show any clear picture of how much deduction done in how many products. It only shows some cumbersome amount which is so confusing and support team also do not guide or help us. I sell on others ecommerce website, but their account details are so clear and payment date is also mentioned and I received payments exact on defined dates. I heard not only me but there are 1000s of sellers on Snapdeal who have been deceived like me in the name of online business. If my matter is not resolved by Snapdeal then i will definitely knock the court of law to get my hard-earned money. Thanks and regards. S. Gupta
          Verified Support
          Sep 02, 2020
          Snapdeal.com Customer Care's response
          Hi Shriya!

          We're working to get this issue resolved on priority. Appreciate your patience.

          Thanks!
          Team Snapdeal
          Verified Support
          Sep 06, 2020
          Snapdeal.com Customer Care's response
          Hi Shriya,

          Our team got in touch with you and updated you due your account in negative because of that you are not getting payments.

          Thanks!
          Team Snapdeal
          Hi Shriya,

          Sorry for the trouble. Please share your seller ID/ticket ID with us so that we can help you.

          Thanks!
          Team Snapdeal
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            A
            Anni Salegaonkar
            Aug 26, 2020
            Resolved
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            Resolved

            Address: Indua
            Website: Snapdeal.com

            Sir
            I am rahul vikas salegaonkar today i received a message that i won maruti suzuki swift dezire worth rs 8, 50, 000 and contact me from mobile no [protected]
            Then i sent her rs 4, 150 as confirmation
            Then they says to send me tds of rs 18, 500
            What should i do?
            How these companies share our private information like mobile number, e - mail, etc
            Please suggest me
            Yours hopefully
            +1 photos
            Aug 7, 2021
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Aug 26, 2020
            Snapdeal.com Customer Care's response
            Hi Anni!

            Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

            Thanks,
            Team Snapdeal
            Hi Anni!

            Please do not respond to any Phone Call/Email/SMS/Letter claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

            Thanks,
            Team Snapdeal
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              S
              Shree R
              Aug 23, 2020
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              I purchased a pair of night suits but u didn't like it, and I opted for returning the product, but the request was closed saying "it was delivered in good condition". I never complained that the product was faulty. I chose the option that I did not like the product, and this option is very much included in the return options. Now I'm stuck with a product I absolutely didn't like and I lost my money as well.
              For anyone reading this I would caution them to never buy anything from this website.
              +1 photos
              Aug 26, 2021
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Aug 23, 2020
              Updated by Shree R
              *I didn't like the product (there's no editing option so corrected the first sentence here)
              The suborder ID is [protected]
              Item name - Zebu Cotton Night Suit Sets - Green

              Verified Support
              Aug 24, 2020
              Snapdeal.com Customer Care's response
              Dear Customer,

              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

              Regards,
              Team Snapdeal
              Aug 28, 2020
              Updated by Shree R
              Please take the product back and refund. I have not used it. Just kept the entire set in the packet itself.
              Verified Support
              Sep 16, 2020
              Snapdeal.com Customer Care's response
              Dear Customer,

              We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

              Thanks!
              Team Snapdeal
              Hello? Any update on this? Or should I just understand that I have been cheated?
              Snapdeal.com Customer Care's response, Sep 16, 2020
              Verified Support
              Dear Customer,

              We value the importance of your concern. We’re working on the issue & shall update you on this soon.

              Regards,
              Team Snapdeal
              Thank you.
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                S
                Shijas P
                Aug 23, 2020
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                I orederd Indo challenge all colour Car&bike scratch remover. But they give me menstrual cup. After I inform the company. Then company inform me we'll return, still they are not return the product.
                Aug 29, 2020
                Complaint marked as Resolved 
                Still it's not return
                Snapdeal.com customer support has been notified about the posted complaint.
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                  S
                  Surendra bhatt
                  from Mumbai, Maharashtra
                  Aug 22, 2020
                  Resolved
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                  I had purchased refrigerator from snapdeal on 2nd se 2013 which has 10 year warranty now compressor has stopped working & for warranty claim I need invoice.surprisingly on snapdeal portal my delivered order is reflecting as a cancelled & I am unable to download the invoice. Have written 7 mail with order details & product serial number but receiving useless automated mails.

                  Need invoice urgently since I need to claim compressor.

                  Registered mail - [protected]@gmail.com

                  Order date[protected]

                  Order ID : [protected]

                  Sub order number-[protected]

                  Product -Samsung RT26FARZASP/TL Platinum Inox(New ) 253 Ltr Double Door Refrigerator
                  +1 photos
                  Aug 30, 2020
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Verified Support
                  Aug 24, 2020
                  Snapdeal.com Customer Care's response
                  Dear Surendra,

                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

                  Regards,
                  Team Snapdeal
                  Aug 30, 2020
                  Updated by Surendra bhatt
                  My issue is resolved thanks for your support.
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                    P
                    premjaif
                    Aug 21, 2020
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                    Website: SNAPDEAL

                    Hello,

                    Detail of my orders -
                    Order id's = [protected] and [protected]
                    Suborder id's =[protected] and [protected]
                    Products name = four season white crepe saree and gazal fashions green, orange chiffon saree

                    I ordered the products on 8th august 2020 and received them on 14th and 15th august 2020.

                    The fabric of the products was very poor, rough and thick like a shawl (In the description it was shown as chiffon) and the print was also different from the picture so i didn't like the products.

                    And i requested the return on 16th august in the morning and got the notification of pickup for the same day by courier in the afternoon and then in the evening i got the notification 'return pickup is failed as you asked to reschedule'. I didn't even applied for the reschedule.

                    Next day (17th aug) the courier service called me around 6 to 7 pm without any message or notification of the pickup date or time. I was
                    Not available at that time and i couldn't pickup the call when i called back the number was not valid and i didn't had the courier guy's no. So i was unable to contact him. Then i rescheduled the pickup on 18th aug successfully.

                    Today is 21 aug and the status of the product is shown as 'pickup unsuccessful' and in order tracking it is shown as 'pickup scheduled'. I am still unable to return it.

                    I'm not getting any help from customer care service.

                    Please help me return these products and get my refund as soon as possible.
                    +1 photos
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Verified Support
                    Aug 22, 2020
                    Snapdeal.com Customer Care's response
                    Dear Customer,

                    We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                    Thanks!
                    Team Snapdeal
                    Sep 15, 2020
                    Updated by premjaif
                    After pickup i didn't get my refund for days... again i had to complaint... and finally on 10th sep 2020(after one months torture)i got my refund...
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                      B
                      Bechan Lal Verma
                      Aug 20, 2020
                      Resolved
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                      Resolved

                      I bought an product Rosette LED tubelight (pack of 5), I ordered 2 of them, but when the product reached it has a big package so i thought it consist of 5x2=10 tubelight as i odered and paid the amount of rs 1614 (i.e 807x2), but it has only one set which is pack of 5, other set was missing.
                      Then i filed complaint for the same and they said you have recieved your one set costing Rs 807 so keep it, we'll refund your remaining amount i.e Rs 807. But there is no any response after that i m continuously raising complained but they initiate pickup service. But my question is you have to refund the amount of the product i havent recieved then why you are initiating pickup for the same.
                      It's being more then a 3 month now please help me for the refund of my product. Details are as follows.
                      Order ID: [protected]
                      Costumer Name: Bechan Lal Verma
                      Contact No: [protected], [protected]
                      Mail ID: [protected]@gmail.com
                      +3 photos
                      Aug 7, 2021
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Aug 22, 2020
                      Snapdeal.com Customer Care's response
                      Dear Bechan,

                      We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

                      Thanks!
                      Team Snapdeal
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                        C
                        from Chennai, Tamil Nadu
                        Aug 20, 2020
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                        I ordered iPhone charger cable (philips) on 7th of Aug by sanpdeal.hence received the product on 13 th Aug.We did check the product and found not working. Immediately raised return request and complained at material supplier ODIO ZONE private LIMITED at Bangalore. Till now I didn't get either refund or replacement. Really pathetic service by sanpdeal should banned this company
                        Snapdeal.com customer support has been notified about the posted complaint.
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                          Hameetha Haarish Khan
                          from Mumbai, Maharashtra
                          Aug 19, 2020
                          Resolved
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                          Resolved

                          I've ordered something in Snapdeal.com. But it is taking more days to deliver my package.

                          So I thought to cancel my order. But I can't able to cancel it since it is shipped.

                          In Amazon and flipkart we can be able to cancel our products at any time.

                          Like wise I want Snapdeal.com customer care team to cancel my order.
                          Aug 10, 2021
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 21, 2020
                          Snapdeal.com Customer Care's response
                          Dear Customer,

                          We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                          Thanks!
                          Team Snapdeal
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                            N
                            Nprasad Bl
                            Aug 18, 2020
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                            Address: Karnataka

                            Namaste .mera amount refand carnekeliye help karo pls
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Jaldi response karo mera complete ki baro me
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                              Nprasad Bl
                              Aug 18, 2020
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                              Address: Karnataka
                              Website: Gogal

                              Namaste .mera liye enu call agaya apko lukya draw se enu mahendra xuv500 or badale amout melta he 14 08000 lks mil gaya apko pehele bola main sare paise dalneke bad a above bola our pasi jama karo fira apko amount. Milgaya boltahe apko adme pls mera amount refand chaiye (140 500)
                              Snapdeal.com customer support has been notified about the posted complaint.
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                                D
                                Dar tasveer
                                Aug 16, 2020
                                Resolved
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                                Resolved

                                Address: Delhi

                                I'm tasveer ahmad dar
                                They call me for deposit 25000
                                I deposit then not recieve my call
                                Aug 5, 2021
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Dear Tasveer

                                Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

                                Regards,
                                Team Snapdeal
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                                  Prem Chaudhury
                                  Aug 15, 2020
                                  Resolved
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                                  Resolved

                                  1. I have ordered handicave blue double bedsheet supplied another one 2. Ordered regos blue leather supplied london piper brown please find my order and take necessary action above said subject otherwise i have to go other way
                                  Aug 5, 2021
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Dear Customer,

                                  We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                  Thanks!
                                  Team Snapdeal
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                                    S
                                    Shiladitya Chakrabarti
                                    Aug 15, 2020
                                    Resolved
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                                    Resolved

                                    I am interested in bying a used 2 anna bull coin as shown in this e-commerce site. The company is sending message to my mobile phone several times to use promo code like sdfun and get relief of rs 400. But while applying this promo code, they are giving relief of only rs 70. This is cheating. Why are you luring a customer with false promise? Remember they have never said the said relie[censored]pto rs 400. It is a definite figure of rs 400. I want proper redressal of this issue and relief of rs 400 on the shown price of rs 709.
                                    +1 photos
                                    Aug 7, 2021
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 19, 2020
                                    Snapdeal.com Customer Care's response
                                    Dear Customer,

                                    As per terms and conditions of promocode, you'll get 10% of the product value or maximum 200 Rs as discount.

                                    Thanks,
                                    Team Snapdeal
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                                      Shijas P
                                      Aug 15, 2020
                                      Resolved
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                                      Resolved

                                      Address: Vaibhav vitthalbhai dankhara, shop no-134, silver stone arcade, near sbi bank. Casuwayroad, Singapore, Katargam, Surat. City surat/ state gujarat (24) , Pin:- 395004. GSTN : 24CJTPD4045A1ZL
                                      Website: www.snapdeal.com

                                      I ordered the product indo challenge all colour car&bike scratch remover, advance formula rubbing compoumd. But they give me the wrong product, they give me menstrual cup. I inform the details for snapdeal.[protected]. Still they are not return the product. And saying we'll return 2-3 days. Still i message the company. Now it the same word repeating that company more than 14 day's. They'll not respond properly. So i need law kindness.
                                      Aug 20, 2020
                                      Complaint marked as Resolved 
                                      Still they not contact me. Too many time I message that company. But they are not respond
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Dear Customer,

                                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                      Thanks!
                                      Team Snapdeal
                                      Hi Shijas!

                                      We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

                                      Thanks!
                                      Team Snapdeal
                                      I add company invoice
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                                        Dar tasveer
                                        Aug 14, 2020
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                                        Address: Khosa pora khansahib budgam

                                        Snapdeal company employees call me for deposit 24500 then not recieve my call
                                        Snapdeal.com customer support has been notified about the posted complaint.
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