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Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 353

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A
avish sanghvi
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not giving my refund

Address:Mumbai City, Maharashtra, 452001
Website:www.snapdeal.com

Dear sir
I placed a order (Tshirt) with snapdeal on around 25-29 aug but i returned it as it was small to me in size and after that i called almost 30 times to customer care they are not intrested in giving me my 875rs plz look forward on this because they r not intrested in giving replys on mails also😢
I m also sending a pic in which u can see that snapdeal app is showing refunded susessfully on 9th sep but they pic up...
+1 photos
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B
Bimal Pant
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

There is no customer care in snapdeal

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.snapdeal.com

Bought a unboxed letv mobile (Leeco 2 x526 - order no [protected]) from snapdeal which was delivered on 16th october 2016. There were some loggin issue with the handset therefore it is not usable. Called up snapdeal customer care on 18th october to take care of the problem. Since then i have called up ccare of snapdeal at least 10 times but it seems this company is deaf and dumb. They make false promises only. This was my first and the last...
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J
Jay010101
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have ordered a mobile back cover so issues with delivery

Address:Bangalore, Karnataka
Website:www.snapdeal.com

Hi, I have ordered a mobile backcover last week, I got the message that the delivery is missed twice atlast i got the item on the 3rd attempt, the issue is the deivery person never called me, he just came and went, Also on the 3rd attempt he came and gave the parcel to my 5 yr old daughter who was playing outside and went away without evening calling of informing me or taking any signature. This is really pathetic. How can a delivery person...
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S
suresh kannappan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung j3 mobile/refurbished

Address:600029
Website:www.snapdeal.com

My name is sureshkannappan, i purchased a samsung galaxy j3 from snapdeal by order no. [protected], sub order no: [protected] and my mobile number [protected], mobile is faulty and i informed to snapdeal within 7days, and i have made a complaint about 12 times there is no proper response everytime i call snapdeal says they will come and collect in 2 days till now nobody came to pickup the return products so snaptheydeal is selling secondhand...
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M
mothy raju
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Redmi note 3

Address:530012
Website:snapdeal

Iam praching 21st sep redme note3 dilever at 30th sep but mobile is no power on but return complent on 7th oct but return complet dilenced same mobileia back but mobile is no power on please sovile the problem...
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R
rajk1606
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal isnt solving case against defective item since past 22 days

Address:400097

Dear team,

Please find the events and communications that we had with snapdeal with regard to this order. in case you would need any docs or evidences, please let me know.

Order details:

Product: bajaj 3 burner-cx9 gas cooktop
Order no.: [protected] suborder no.: [protected], placed on: wed, 05 oct, 2016
Estimated delivery : in between 13 oct, 2016 - 17 oct, 2016.
Delivery...
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D
Darshitab
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

5 tier racks

Address:Rajkot, Gujarat, 360001
Website:Snapdeal.com

I have ordered good 5 tier rack for multi purpose use which looked good in pictures and was with clothing cover but got delivered shoes rack of very low quality, made up of low quality plastic which cannot even withstand the weight of the things I want to put on. It fell off as soon as I started installing my things on it, plastic which was holding the rods bend down. Also it is not same as picture shown while purchasing, in pictures it was...
+2 photos
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A
Ajinkya Pachagade
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake product no response to complaint

Address:Amravati, Maharashtra, 444607
Website:www.snapdeal.com

I've ordered a sony sbh20 from snapdeal i've got the product delivered and i paid cod but snapdeal says your order has been cancelled how's this possible?
They have delivered unsealed product and damage used product.
How can snapdeal do this now. We can't return product because it can't shows any tracking details on website also. Please resolvethis issue or let me know what happened actually....
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V
vaibhav_02
from Meerut, Uttar Pradesh
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Aqua grand+ ro out of order

Address:New Delhi, Delhi, 110052
Website:snapdeal.com

I had purchased aquagrand+ ro. Invoice number sf6cbb/16-17/614 dated 30th april 2016 through snapdeal, has become out of order. You are requested to get it attended as early as possible.
Waiting for your early response and attention.

Thanks,
Bs jain

Phone - [protected] (M)
[protected] (M)

Address - d-154 first floor
Ashok vihar phase-1
Delhi-52...
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K
karanthep
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not taking return

Address:Bangalore, Karnataka, 560103
Website:www.snapdeal.com

I ordered Tanishka Fabs Set of 2 Door Eyelet Curtains from @www.snapdeal.com. when i ordered them when they had offers which says "Tanishka Fabs Buy 1 Get 1 Free (Set of 2) Door Eyelet Curtains (Size (Length): 7 ft)". when i ordered them without the offers i put quantity as "2" and received 4 Curtains (that means 2X set of 2). but when it says Buy 1 Get 1 Free (Set of 2) which means ( 1x set of 2 + 1x set of 2). but still to clear this i...
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S
Suchit Singhal
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product not return

Address:Gurgaon, Haryana, 201014
Website:www.snapdeal.com

Snapdeal with order id: [protected] delivered a defective samsung mobile when we ask for return they want customer to check that mobile with samsung repair store when samsung store accepted that product has fault and replace the camera - even than sanpdeal refuse to return and claim that this product is working and we have to take this product. Some words i can't eve write here how sanpdeal customer care talked.

Snapdeal is...
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S
Sheetu Luthra
from Allahabad, Uttar Pradesh
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Incorrect product received

Address:Pune, Maharashtra, 411045
Website:www.snapdeal.com

Chat conversation start
09:07
Thanks @snapdeal for ruining my diwali. Recieved a sweet box instead of Nike running shoes and not able to contact customer service directly.
Order id - [protected]...
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P
PareshThakor
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

E-com - sale of spurious / fake products

Address:380004
Website:Snapdeal.com

These are some of my concerns with respect to the latest skull candy smoking bud 2 s2pgfy-327 in ear earphones :order id - [protected] the product was far away from what the brand offers in terms of the quality of the sound. I am amazed and laughing at my own folly that i paid rs - 1489 (Actual price on your store rs - 1990 - offered at 26%) so as a good customer, i, with a lot patience, am requesting them to refund the amount that i paid...
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Bhakti Chindarkar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancellation & non delivery of ordered item without giving any reason

Address:Mumbai City, Maharashtra, 400099
Website:www.wsnapdeal.com

I ordered nutty california almonds 1kg on 20th october 2016 on cash on delivery basis. I received order confirmation & shipment dispatched sms on 21st october 2016. I was told that the shipment will reach me by 27th october 2016. Received sms again on 26th october that shipment could not be delivered & give your preferred date for delivery thru url which i did.
On 26th october 2016 night received sms that the order is cancelled. br...
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S
supraku
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return goods pick up failed

Address:Hyderabad, Andhra Pradesh, 500046
Website:Snapdeal.com

I ordered a micro sd card from snapdeal with order no [protected] but received the box where card is missing. I raised a return order got a message on 27 oct as pickup failed and provide another time. Nowhere in the app any option to suggest a time and no option to speak to a customer care executive. This is extremely difficult to explain a buyers situation if you don't have a no where we can speak to someone....
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P
pikkuvaswani
from Bhopal, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product/fake mobile sent in package

Address:New Delhi, Delhi, 484551
Website:Www.snapdeal.com

Hello all, i ordered one mobile yu yunique 10 days back and today got the product which is completely different. I got a very simple mobile, used, damaged product, without charger, without battery. The product package was filled with waste papers. How can snapdeal do this? Without checking the actual order, how can the product was dispatched. This is complete fraud. I will avoid and will request everyone to avoid buying anything from snapdeal...
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E
Er Gurmit Singh
from Hoshiarpur, Punjab
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:New Delhi, Delhi
Website:snapdeal.com

Refund RS 9490 not received against cancelled order number [protected]. Order booked on 18 September was to be delivered on 25 September 2016 which was neither delivered in time nor in time extended twice and no further date was given so the order was cancelled on 11 October and estimated Refund date was given 17 October but till today 26 Oct 2016 refund is not made. GURMIT SINGH...
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I
Ipilbhengra
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Micromax television

Website:Snapdeal.com

I bought a micro max tv set 43 inches from snapdeal. The delivered item did not contain tv remote, user manual and the warranty card. I called snapdeal about the matter. Instead of providing me with my solution, snapdeal asked me to buy the remote myself from open market separately. I was expecting complete accessories of my tv set. It wasn't mentioned anywhere in the site of snapdeal about the incomplete package of my tv set. This seem to...
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N
Neelam chourey
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order ID: 15773180253 | Not Delivered

Address:Hyderabad, Andhra Pradesh, 500032
Website:Snapdeal

Hi All,

I ordered "Haier 195 Ltr 5 Star HRD-2157BS-R Single Door Refrigerator" on 7th oct-16 this month and Snapdeal committed final TAT of delivered till 16th of oct-2016 but sadly i would like inform you that i didn't get the delivery till now.

I am calling snapdeal help line daily but no response some time they say in 24 hrs some time 48 hrs and some time they don't behave good and drop the call. You may...
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Address:Aurangabad, Maharashtra, 431009
Website:sandisk

They give fake product of 16gb sandisk memory car.i have give complane but they said plese give 24hr time but i give more then 20days......
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