Claimed

Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
Complaints 14450
Resolved
9451
Unresolved
4999
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT

Snapdeal.com reviews & complaints page 355

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
SHAZ82
from Rengali, Odisha
Oct 26, 2016
Resolved
Report
Copy
Resolved

Address: New Delhi, Delhi, 110075
Website: snapdeal.com

Dear Sir,

Replacement order, Order ID: [protected] of sandisk 32 GB micro Sd card has been received on 23-10-16, but this is also not working.It is looking like you have dispatched fake micro SD. It is not at all reading and storage space showing as 0 bytes.

I have tried to call on its customer care no.[protected] but only computerized voice is coming with not any relevant options. I have mailed on [protected]@snapdeal.com but no one responded again i mailed on [protected]@snapdeal.com but no one responded.

please help as this is cheating and un-professional practices.

with regards,

S RAZA
Nov 26, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Oct 26, 2016
Snapdeal.com Customer Care's response
Dear SHAZ82,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Verified Support
Dec 02, 2016
Snapdeal.com Customer Care's response
Dear SHAZ82,
We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal
Helpful
Found this helpful?
Write a comment
Report
Copy

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    S
    sandesh sanap123
    from Mumbai, Maharashtra
    Oct 26, 2016
    Resolved
    Report
    Copy
    Resolved

    Address: 400075
    Website: snapdeal.com

    Snap deal has provided a wrong product (samsung s5 sm-g900h) to me, for which i had asked for refund. now they are saying that they wont provide either refund or replacement.
    I had order samsung galaxy s5 (sm-g900h) on 22nd october for which they delivered samsung s5 (sm-g900p).
    I seem to be refurbished. also it has a defective camera.
    They are not ready for a replacement and also for refund.
    Also they have a very rude customer service. how can they send a defective item and not ready to even talk about it. i had a very bad experience shopping on snap deal. i hope this complain helps resolve this issue.
    Jan 7, 2017
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Oct 26, 2016
    Snapdeal.com Customer Care's response
    Dear sandesh sanap123,

    We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

    Regards,
    Team Snapdeal
    Oct 26, 2016
    Updated by sandesh sanap123
    but I want replacement as early as possible
    Verified Support
    Dec 02, 2016
    Snapdeal.com Customer Care's response
    Dear sandesh sanap123,
    We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
    Regards,
    Team Snapdeal
    Helpful
    Found this helpful?
    Write a comment
    Report
    Copy

    Post your Comment

      I want to submit Complaint Positive Review Neutral Comment
      code
      By clicking Submit you agree to our Terms of Use
      Submit
      G
      Gpsl
      from Delhi, Delhi
      Oct 26, 2016
      Resolved
      Report
      Copy
      Resolved

      Address: Bangalore, Karnataka
      Website: www.snapdeal.com

      I ordered a sony 43w800d tv from snapdeal and while ordering i was notified that the tv is covered for 2 year warranty but while i called the sony customer care, they quoted that since the product has been sent from an un-authorized sony dealer (adith electronics), the tv will not be covered for any sony services including installation and the standard one year warranty. while i wanted to return this product the only option i got was to replace and while i have submitted this request the courier guys came and picked up the product and its been more than 2 days but have not heard back about what next.

      I request you to please cancel my order and refund the amount to my account. if not send me the tv from a sony authorized seller to be able to have the product covered under warranty.

      Order id - [protected]
      Replacement request id[protected]
      Contact # [protected]
      Nov 29, 2016
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Verified Support
      Oct 26, 2016
      Snapdeal.com Customer Care's response
      Dear Gpsl,

      We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

      Regards,
      Team Snapdeal
      Verified Support
      Dec 02, 2016
      Snapdeal.com Customer Care's response
      Dear Gpsl,
      We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
      Regards,
      Team Snapdeal
      Helpful
      Found this helpful?
      Write a comment
      Report
      Copy

      Post your Comment

        I want to submit Complaint Positive Review Neutral Comment
        code
        By clicking Submit you agree to our Terms of Use
        Submit
        V
        vatsal94
        from Ahmedabad, Gujarat
        Oct 26, 2016
        Resolved
        Report
        Copy
        Resolved

        Address: Amreli, Gujarat, 365601
        Website: snapdeal.com

        I have bought mobile phone Aiek M3 smallest mobile phone-white 17 fab 2016, and mobile is damage so i request to return that mobile then snapdeal team is failed to pickup then snapdeal request to me that 'please send us your item'
        then i send that mobile at 6th march 2016 from shree anjani courier (amreli) but still i didn't get my refund of this product.
        i called several time to snapdeal custmer care and they accepted that thay have got the courier and give my refund as posible as fast,
        But still now i don't get my refund or any positive response from snapdeal.
        so then i want to apply my complain to the consumer court, and i think my request is take action from your side,
        please take some action and help me for refund,
        DOC. NO. - [protected] its shree anjani courier
        and i send prouf of delivery also.
        +2 photos
        Jan 7, 2017
        Complaint marked as Resolved 
        Snapdeal.com customer support has been notified about the posted complaint.
        Oct 26, 2016
        Updated by vatsal94
        snapdeal is online shoping frouad site,
        never oder any item from snapdeal
        Verified Support
        Oct 26, 2016
        Snapdeal.com Customer Care's response
        Dear vatsal94,

        We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

        Regards,
        Team Snapdeal
        Verified Support
        Oct 29, 2016
        Snapdeal.com Customer Care's response
        Dear vatsal9464,

        We understand the plight. We will get the issue checked and update you at the earliest.

        Regards,
        Team Snapdeal
        Nov 14, 2016
        Updated by vatsal94
        what is the progress of my refund ?
        now its too late because of your system i must be meet court of consumer and complaints for your system.
        Verified Support
        Dec 02, 2016
        Snapdeal.com Customer Care's response
        Dear vatsal94,
        We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
        Regards,
        Team Snapdeal
        its allready 7 month passed.
        is this your service?
        Snapdeal.com Customer Care's response, Oct 27, 2016
        Verified Support
        Dear vatsal9464,

        We understand the plight. We will get the issue checked and update you at the earliest.

        Regards,
        Team Snapdeal
        please give me fix or max time to resolved my promble.
        its more more more then enough time passed out.
        so please dont make customer fulliest. ok?
        Hi i m rohit suryavanshi so plz update my refund info my number [protected]

        About my refund money, - Comment #2597048 - Image #0
        rockey suryavanshi's reply, Nov 13, 2016
        Hellomaine meizu m2 liya tha but usme softwear problam thi esliye maine use return kar diya but abhi mujhe uske baare mai koi upate nahi mila hai aap jv. Experss se baat kijiye ki aapke paas mobile kyu nahi aaya i m from gwalior refund my money fast ...
        Snapdeal.com Customer Care's response, Nov 16, 2016
        Verified Support
        Dear rockey suryavanshi,

        We request you to share your order details or complaint number to help you out in the best possible way. Kindly drop us an email on [email protected] with these details. We assure you all possible help.

        Regards,
        Team Snapdeal
        Helpful
        Found this helpful?
        3 Comments
        Report
        Copy

        Post your Comment

          I want to submit Complaint Positive Review Neutral Comment
          code
          By clicking Submit you agree to our Terms of Use
          Submit
          D
          Dushyant Makhija
          Oct 26, 2016
          Report
          Copy

          Address: Rohtak, Haryana, 124001
          Website: snapdeal.com

          I have ordered a redmi note3 32 gb. With it i got a coupon code for a 32 gb memory card. I got code after 13 days of ordering the phone. When i went to redeem the code it shown that product is discontinued. It's a cheat from Snapdeal for increasing their sale. I got no benefit by Snapdeal as they promised.
          Helpful
          Found this helpful?
          Write a comment
          Report
          Copy

          Post your Comment

            I want to submit Complaint Positive Review Neutral Comment
            code
            By clicking Submit you agree to our Terms of Use
            Submit
            R
            rocco1202
            from Mumbai, Maharashtra
            Oct 26, 2016
            Report
            Copy

            Address: Gurgaon, Haryana
            Website: snapdeal

            Order ID: [protected]
            SubOrder ID:[protected]
            I received my product(UNBOXED OnePlus Two) on 16 oct 2016 and than i see that its Charger is not working and than I requested for return UNBOXED OnePlus Two on 19 oct 2016 and they do not send anyone to pickup the product yet.
            I want to do return this product.
            +2 photos
            Helpful
            Found this helpful?
            Write a comment
            Report
            Copy

            Post your Comment

              I want to submit Complaint Positive Review Neutral Comment
              code
              By clicking Submit you agree to our Terms of Use
              Submit
              S
              Sarahsyeda
              from Mumbai, Maharashtra
              Oct 26, 2016
              Resolved
              Report
              Copy
              Resolved

              Address: Lucknow, Uttar Pradesh, 226022
              Website: Snapdeal.com

              I have ordered nokia 2730 mobile but the company has delivered only the body and now when i am complaining to them about this issue they are not accepting their mistake and saying that nothing could be done about it.please look into this matter and save me from this big fraud company.Ask them to either return my money or send me a proper nokia 2730 mobile along with charger and headset.
              Dec 6, 2016
              Complaint marked as Resolved 
              Snapdeal.com customer support has been notified about the posted complaint.
              Verified Support
              Oct 26, 2016
              Snapdeal.com Customer Care's response
              Dear Sarahsyeda,

              We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you.

              Regards,
              Team Snapdeal
              Verified Support
              Nov 03, 2016
              Snapdeal.com Customer Care's response
              Dear Sarahsyeda,

              We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

              Regards,
              Team Snapdeal
              Helpful
              Found this helpful?
              Write a comment
              Report
              Copy

              Post your Comment

                I want to submit Complaint Positive Review Neutral Comment
                code
                By clicking Submit you agree to our Terms of Use
                Submit
                D
                Debojit Mondal
                from Kolkata, West Bengal
                Oct 26, 2016
                Resolved
                Report
                Copy
                Resolved

                Address: 741102
                Website: www.snapdeal.com

                On 6th oct 2016 i order "Spacewood Carnival Bedroom Set (Queen Bed+ Wardrobe with Mirror + Side Table)" But till date this product is not shipped.I want to track my Product but not possible.Plz ship my product as soon as possible.I also mail every day to shapdeal bt no reply recieved.
                +1 photos
                Nov 5, 2016
                Complaint marked as Resolved 
                I have recieved my product
                Verified Support
                Nov 07, 2016
                Snapdeal.com Customer Care's response
                Dear Debojit Mondal,

                Thank you for the acknowledgment. Please feel free to get in touch on [protected]@snapdeal.com if you require any assistance.

                Regards,
                Team Snapdeal
                Helpful
                Found this helpful?
                Write a comment
                Report
                Copy

                Post your Comment

                  I want to submit Complaint Positive Review Neutral Comment
                  code
                  By clicking Submit you agree to our Terms of Use
                  Submit
                  N
                  Niden Sherpa
                  from Barddhaman, West Bengal
                  Oct 26, 2016
                  Report
                  Copy

                  Address: Darjeeling, West Bengal, 734008
                  Website: www.snapdeal.com

                  I had ordered 2 sets of cushion containing 5 pieces in one set but when my order was delivered I received only one set having 5 pieces but the invoice shows 2 quantity and price also shows for two quantity(sets) ie...1098...felt so cheated so I want to return this item and refund my cash...my snapdeal referal code is SLP[protected]
                  Helpful
                  Found this helpful?
                  Write a comment
                  Report
                  Copy

                  Post your Comment

                    I want to submit Complaint Positive Review Neutral Comment
                    code
                    By clicking Submit you agree to our Terms of Use
                    Submit
                    S
                    Shammshiva
                    from Delhi, Delhi
                    Oct 26, 2016
                    Report
                    Copy

                    Address: 600038
                    Website: Snapdeal

                    Order ID: [protected] (3 Items)

                    I ordered three sets of L'oreal Paris Kajal Magique (0.35gms+0.35gms), but i received only one set L'oreal Paris Kajal Magique (0.35gms+0.35gms). I received it on 21st Oct and now the problem was I can't able to access return/replace option. What is the solution? I Paid full amount as Rs.561
                    +1 photos
                    Helpful
                    Found this helpful?
                    Write a comment
                    Report
                    Copy

                    Post your Comment

                      I want to submit Complaint Positive Review Neutral Comment
                      code
                      By clicking Submit you agree to our Terms of Use
                      Submit
                      V
                      Vaishnavib
                      Oct 26, 2016
                      Resolved
                      Report
                      Copy
                      Resolved

                      Website: Snapdeal

                      My order is out for delivery since 2 days but they are unable to deliver. me being always at home. I want my order today itself. Why are they providing such poor service. I've already paid for it. Please deliver it today only. Please deliver the item today itself it's been out for delivery since 3 days. It's urgent please deliver it today😠😠😠😠😠😠😠😠😠😠😠😠😠😠😠
                      Dec 9, 2016
                      Complaint marked as Resolved 
                      Snapdeal.com customer support has been notified about the posted complaint.
                      Verified Support
                      Oct 26, 2016
                      Snapdeal.com Customer Care's response
                      Dear Vaishnavib,

                      We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you.

                      Regards,
                      Team Snapdeal
                      Verified Support
                      Nov 03, 2016
                      Snapdeal.com Customer Care's response
                      Dear Vaishnavib,

                      We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

                      Regards,
                      Team Snapdeal
                      Helpful
                      Found this helpful?
                      Write a comment
                      Report
                      Copy

                      Post your Comment

                        I want to submit Complaint Positive Review Neutral Comment
                        code
                        By clicking Submit you agree to our Terms of Use
                        Submit
                        G
                        Gade Shekar Reddy
                        from Hyderabad, Telangana
                        Oct 26, 2016
                        Resolved
                        Report
                        Copy
                        Resolved

                        Address: New Delhi, Delhi, 110001
                        Website: Snapdeal.com

                        Dear Snapdeal,

                        I purchased refurbished le eco le 1s. ORDER NO. [protected]..Due to defective and functionality issue i requested to return/replacement.Your customer care executives said that our service engineer will come to your place within 24 hours and resolve your issues..

                        One week passed away, nobody visited my place.then i complained in consumer complaints forum., then i received a mail from u saying please be assured that we are working on your problem and our representatives get in touch with you..

                        Afterwards no call and no mail from you, 1 5 days passed, snapdeal saying easy returns and gold benefits, where is it.
                        Please tell me the progress about my request, it's my humble request...hope you resolve my issue

                        Thanking you,
                        Nov 28, 2016
                        Complaint marked as Resolved 
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Verified Support
                        Oct 28, 2016
                        Snapdeal.com Customer Care's response
                        Dear Gade Shekar Reddy,

                        Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                        Regards,
                        Team Snapdeal
                        Helpful
                        Found this helpful?
                        Write a comment
                        Report
                        Copy

                        Post your Comment

                          I want to submit Complaint Positive Review Neutral Comment
                          code
                          By clicking Submit you agree to our Terms of Use
                          Submit
                          N
                          Nagarajub1
                          Oct 26, 2016
                          Resolved
                          Report
                          Copy
                          Resolved

                          Address: 560038
                          Website: www.snapdeal.com

                          Order ID: [protected]

                          I Kall N5 Black ( 4G + Wifi Voice calling )

                          I am unable to return this product. So I placed replace request. The product I received is a damaged product and I am unable to switch on the product.

                          Still now there is no status on this.

                          My first priority is to Snapdeal to take return of this product and refund my hard earned money to my account.

                          If Snapdeal not able to return my money at least it should replace with the working product.
                          Jan 2, 2017
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Oct 26, 2016
                          Updated by Nagarajub1
                          Order ID: [protected]

                          Satyaware Brown 900 Fridge Bottle Set of 2

                          I have placed a return request for this product on 19th October. I am receiving message saying that your product will be picked today. But still now no one came to pick up this product and no one called me regarding the pick up of this product.

                          Please take back this product and return my hard earned money to my account.

                          Please don't delay in this.
                          Verified Support
                          Oct 26, 2016
                          Snapdeal.com Customer Care's response
                          Dear Nagarajub1,

                          We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                          Regards,
                          Team Snapdeal
                          Oct 27, 2016
                          Updated by Nagarajub1
                          Can Snapdeal give me a date when can I expect my both orders as below will be taken back and refund my hard earned money to my account.
                          1) Order ID: [protected], I Kall N5 Black ( 4G + Wifi Voice calling )
                          2) Order ID: [protected], Satyaware Brown 900 Fridge Bottle Set of 2
                          Verified Support
                          Dec 02, 2016
                          Snapdeal.com Customer Care's response
                          Dear Nagarajub1,
                          We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
                          Regards,
                          Team Snapdeal
                          Helpful
                          Found this helpful?
                          Write a comment
                          Report
                          Copy

                          Post your Comment

                            I want to submit Complaint Positive Review Neutral Comment
                            code
                            By clicking Submit you agree to our Terms of Use
                            Submit
                            S
                            Shanky19
                            from New Delhi, Delhi
                            Oct 26, 2016
                            Resolved
                            Report
                            Copy
                            Resolved

                            Address: 110092
                            Website: www.snapdeal.com

                            I ordered Apple Iphone 5s from snapdeal's website and it's been 10 days now i recieved Apple Magsafe charger instead and i did called the customer care support several times with no good response, being a regular customer i thought to receive good revert and hospitality but again the annoyance they gave just grown wrath against snapdeal and now i'm again left with nothing to say... just helpless.
                            Nov 26, 2016
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Oct 26, 2016
                            Snapdeal.com Customer Care's response
                            Dear Shanky19,

                            We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                            Regards,
                            Team Snapdeal
                            Verified Support
                            Dec 02, 2016
                            Snapdeal.com Customer Care's response
                            Dear Shanky19,
                            We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
                            Regards,
                            Team Snapdeal
                            Helpful
                            Found this helpful?
                            Write a comment
                            Report
                            Copy

                            Post your Comment

                              I want to submit Complaint Positive Review Neutral Comment
                              code
                              By clicking Submit you agree to our Terms of Use
                              Submit
                              A
                              Aàñùshrèé P. Pïñglê
                              from Thiruvananthapuram, Kerala
                              Oct 26, 2016
                              Report
                              Copy

                              Address: Buldhana, Maharashtra, 444303

                              I have placed an order for a product, subcode order [protected] on 20th Oct 2016 n now its showing delivery status as closed, I had even done my online payment for that product... What's wrong with it...
                              Helpful
                              Found this helpful?
                              Write a comment
                              Report
                              Copy

                              Post your Comment

                                I want to submit Complaint Positive Review Neutral Comment
                                code
                                By clicking Submit you agree to our Terms of Use
                                Submit
                                K
                                Krishna Ajith
                                from Kayankulam, Kerala
                                Oct 26, 2016
                                Resolved
                                Report
                                Copy
                                Resolved

                                Address: Ernakulam, Kerala, 682301
                                Website: www.snapdeal.com

                                I ordered adidas green flip flops with black straps and what I got was another adidas flip flops with green and white striped straps with no original tags or branding which I really don't like. When I returned the item your site said that it did not pass the quality check of your warehouse. I sent it thru a courier with AWB No:R23910872.I have sent all the items that I got in the package sent to me by Snapdeal. It includes a pair of flip flops and only one tag saying adidas and the size of the flip flops in a transparent plastic covering. When I tried to contact you through phone the waiting time given was less than nine minutes and none actually accepted the call.
                                +1 photos
                                Dec 18, 2016
                                Complaint marked as Resolved 
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Verified Support
                                Oct 26, 2016
                                Snapdeal.com Customer Care's response
                                Dear Krishna Ajith,

                                We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

                                Regards,
                                Team Snapdeal
                                Helpful
                                Found this helpful?
                                Write a comment
                                Report
                                Copy

                                Post your Comment

                                  I want to submit Complaint Positive Review Neutral Comment
                                  code
                                  By clicking Submit you agree to our Terms of Use
                                  Submit
                                  G
                                  Gunafri
                                  from Avinashi, Tamil Nadu
                                  Oct 26, 2016
                                  Resolved
                                  Report
                                  Copy
                                  Resolved

                                  Address: 601301

                                  Complaint in reference to Order id- [protected]

                                  I have raised complaints from my mobile app but I am not getting any responses for the same. I wanted to return Lois caron silver analig watch from this order, and I am not able 2 raise return for this item, they show return request closed.
                                  I wrongly click its shows return request closed, but I want to return this product. Pls kindly help me.
                                  Kindly revert with the update ASAP
                                  I AM NOT ABLE TO CONTACT YOU ON YOUR CUSTOMER CARE NUMBER NEITHER I COULD FIND ANY EMAIL ID. Hope u receive this mail
                                  registered mobile no is [protected]
                                  kindly call me back on [protected]

                                  Thanks
                                  Gunasekar
                                  [protected]@gmail.comr
                                  +1 photos
                                  Dec 2, 2016
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Oct 26, 2016
                                  Snapdeal.com Customer Care's response
                                  Dear Gunafri,

                                  We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                                  Regards,
                                  Team Snapdeal
                                  Verified Support
                                  Dec 02, 2016
                                  Snapdeal.com Customer Care's response
                                  Dear Gunafri,
                                  We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
                                  Regards,
                                  Team Snapdeal
                                  Helpful
                                  Found this helpful?
                                  Write a comment
                                  Report
                                  Copy

                                  Post your Comment

                                    I want to submit Complaint Positive Review Neutral Comment
                                    code
                                    By clicking Submit you agree to our Terms of Use
                                    Submit
                                    sumen
                                    from Basirhat, West Bengal
                                    Oct 26, 2016
                                    Resolved
                                    Report
                                    Copy
                                    Resolved

                                    Address: Raigad, Maharashtra, 402108

                                    Dear sir
                                    I have purchased laptop from M/s Snapdeal maharashtra, Mumbai on 22/11/2015. Service Tag: J540J52 | Express Service Code:[protected], item code:- BD615829, item description - Your invoice copy for Item Dell Inspiron 3541 Notebook (X560171IN9) (AMD APU A6- 4 GB RAM- 500 GB HDD- 39.62 cm (15.6)- Linux) (Black). my laptop is not opening since last 22.11.2016 and after so may complaint no response is yet may recieved. mr. Sumen Mondal whose mobile no. is [protected] is no Call back ...

                                    Order ID: [protected]
                                    Detail
                                    Service Tag: J540J52 Ship date: July 26, 2015 Country: India

                                    Service Start date (GMT time zone) End date (GMT time zone)
                                    Parts Only Warranty (Carry-In Service) July 26, 2015 July 27, 2016
                                    POW (Parts Only Warranty) July 27, 2016 October 27, 2016
                                    LIMITED TELEPHONE TECHNICAL PHONE SUPPORT July 26, 2015 July 27, 2016
                                    NBD (Next Business Day on-site) October 27, 2015 October 27, 2016
                                    Accidental Damage Service July 26, 2015 October 27, 2015
                                    COMPLETECOVER COVERAGE PROGRAMME October 27, 2015 October 27, 2016
                                    Carry-In Service (3-Business Day)(8x5) July 26, 2015 July 27, 2016

                                    Thank You
                                    Sumen Mondal
                                    +3 photos
                                    May 10, 2017
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Oct 26, 2016
                                    Snapdeal.com Customer Care's response
                                    Dear sumen,

                                    We understand the plight. We will get the issue checked and update you at the earliest.

                                    Regards,
                                    Team Snapdeal
                                    Oct 26, 2016
                                    Updated by sumen
                                    INVOICE NUMBER : SA66F3/15-16/11390 INVOICE DATE : 22-Nov-2015
                                    SELLER BUYER
                                    ARIHANT INF
                                    C/o ProConnect Supply Chain Solutions Ltd,
                                    SY No. 102/1, Adakamaranhalli Village,
                                    Dasanapura Hobli, Makali Post, ,
                                    CITY Bangalore / STATE Karnataka
                                    PIN 562123
                                    COMPANY'S VAT TIN : [protected]
                                    COMPANY'S CSTNO : [protected]
                                    Sumen Mondal
                                    Jsw Dharamtar
                                    Port(Jetty), Wadkhal, Pen, Raigad, Maharashtra, 402107
                                    CITY Pen / STATE Maharashtra
                                    PIN 402107
                                    MOBILE [protected]
                                    DISPATCHED VIA BLUEDART DISPATCH DOC. NO. (AWB) [protected]
                                    S.N
                                    O
                                    ITEM DESCRIPTION QTY RATE TAX( CST )
                                    AMOUN
                                    T
                                    1 . Dell Inspiron 3541 (x560171in9)
                                    Notebook (AMD APU A6- 4 GB RAM-
                                    500 GB HDD- 39.62cm (15.6)- Linux)
                                    (Black)
                                    ITEM CODE: BD615829
                                    ORDER NO: [protected]
                                    SUBORDER NO: [protected]
                                    Serial No:"J540J52"
                                    1 19315.
                                    64
                                    1062.36
                                    (5.50 %)
                                    20378.
                                    00
                                    Total (inclusive of Taxes) Rs. 20378.00
                                    AMOUNT IN WORDS :INDIAN RUPEES TWENTY THOUSAND THREE HUNDRED AND SEVENTY EIGHT ONLY
                                    DECLARATION
                                    We declare that this invoice shows actual price of the goods and that all particulars are true and correct.
                                    CUSTOMER ACKNOWLEDGEMENT--
                                    I SUMEN MONDAL hereby confirm that the above said product/s are being purchased for my internal / personal
                                    consumption and not for re-sale.
                                    THIS IS A COMPUTER GENERATED INVOICE AND DOES NOT REQUIRE SIGNATURE
                                    Helpful
                                    Found this helpful?
                                    Write a comment
                                    Report
                                    Copy

                                    Post your Comment

                                      I want to submit Complaint Positive Review Neutral Comment
                                      code
                                      By clicking Submit you agree to our Terms of Use
                                      Submit
                                      N
                                      nasir malik
                                      from Srinagar, Jammu and Kashmir
                                      Oct 26, 2016
                                      Resolved
                                      Report
                                      Copy
                                      Resolved

                                      Address: Jammu, Jammu and Kashmir, 180001
                                      Website: snapdeal.com

                                      I purchased a xolo 8x 1000i phone few days back and received yesterday. Phone mentioned the featured 8 megapixel but when i received the phone the resolution is as 2 megapixel. I call the customer care and narrate the story that im not satisfied with this phone because its camera is not as other phone 8 megapixel result. They told we we cant return. The totally make all people fraud as other e commerce companies give cooling period of at least 7 or 30 days. I want immediate return or exchange of this phone [protected],
                                      Dec 4, 2016
                                      Complaint marked as Resolved 
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Verified Support
                                      Oct 26, 2016
                                      Snapdeal.com Customer Care's response
                                      Dear nasir malik,

                                      We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you.

                                      Regards,
                                      Team Snapdeal
                                      Verified Support
                                      Nov 03, 2016
                                      Snapdeal.com Customer Care's response
                                      Dear nasir malik,

                                      We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

                                      Regards,
                                      Team Snapdeal
                                      Helpful
                                      Found this helpful?
                                      Write a comment
                                      Report
                                      Copy

                                      Post your Comment

                                        I want to submit Complaint Positive Review Neutral Comment
                                        code
                                        By clicking Submit you agree to our Terms of Use
                                        Submit
                                        B
                                        bhaskar.ac
                                        from Durgapur, West Bengal
                                        Oct 25, 2016
                                        Resolved
                                        Report
                                        Copy
                                        Resolved

                                        Address: 713209
                                        Website: www.snapdeal.com

                                        I bought a dell back up plus 1TB hard disk on 24 Nov 2014 of item code: 031312, ORDER NO:[protected], SUBORDER NO: [protected], INVOICE NO: S51781/14-15/2773. I need an invoice containing the PDP NO of the item. May I get the invoice? My email id is bhaskark.[protected]@gmail.com. The warranty for the product is still there but i can't get it because the invoice given with the prduct did not contain pdp no.
                                        Nov 26, 2016
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Oct 26, 2016
                                        Snapdeal.com Customer Care's response
                                        Dear bhaskar.ac,

                                        This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

                                        Regards,
                                        Team Snapdeal
                                        Verified Support
                                        Dec 02, 2016
                                        Snapdeal.com Customer Care's response
                                        Dear bhaskar.ac,

                                        We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

                                        Regards,
                                        Team Snapdeal
                                        Helpful
                                        Found this helpful?
                                        Write a comment
                                        Report
                                        Copy

                                        Post your Comment

                                          I want to submit Complaint Positive Review Neutral Comment
                                          code
                                          By clicking Submit you agree to our Terms of Use
                                          Submit