Snapdeal.com Complaints & Reviews

Address: Bijapur, Karnataka, 586101

Product defective and battery heating issues not working connectivity problem.i made a complaint on 17 of this month.., I requested to refund my amount Always thy do sir we will help and we will call you im waiting for thr call thy didn't calld me yet sir solve my problem and refund my amount.in website there's refund form I fill all the form which was give in the Snapdeal website for refund amount but isn't work sir it tell us to call costumer care after calling customer care thy tell to wait our sinour team will call you and help you regarding your refund by tell like this thy send my return time of refund or replacement and I also told them about validity period of refund of payment they told me sir in first 7 days we register your complaint after words our team will help you

Nov 25, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Snapdeal.com Customer Care's response Dear Abdulla goundi,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Abdulla goundi,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 400605

Website: www.snapdeal.com

Order ID: [protected]
Suborder Id: [protected]
Ticket Id: 31710509

Product placed on 1 October, received very late on 10th October that too after calling the customer care service many times, on first day itself the fingerprint scanner was not working, second day fingerprint scanner was not detecting fingerprint, I raised return complaint against the product, the product was picked up successfully on 17th October, I am talking with the customer care people they are not giving me any information about refund, just saying wait for 24 hours and after 24 hours they are again saying wait, selling a faulty product and expecting the customer to wait patiently, even after the Snapdeal Gold Quality Assurance I am getting a faulty product, on what should I trust now. I want my refund as soon as possible.

Nov 24, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Snapdeal.com Customer Care's response Dear Krutika Lohar,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Krutika Lohar,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Thane, Maharashtra, 400604

Website: www.snapdeal.com

Cheating case from Snapdeal.
I have ordered Pampers products 2 units from Snap Deal, but I have physically received only 1 unit against Oder ID [protected]. Since last 20 days I'm following with Snap Deal but no one is helping me to sort this issue. I would like to make all the customers who are buying from Snap Deal should be very cautious. When I contact to Snap Deal call center, they just say the case will b sort out within 24 hours, but one calls me or I don't receive any reply from Snap Deal. Furthermore the call center help line is not reachable after holding it for 30, 40 minutes.
I would like to aware all the buyers from Snap Deal please avoid buying from Snap Deal as there is a chance of loosing money either to Snap Deal, or to supplier, or to courier company.

Nov 28, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Snapdeal.com Customer Care's response Dear Deepak Rane 1321,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Panchkula, Haryana, 134109

Website: www.snapdeal.com

I paced order [protected] on 2nd October and did'nt receive any update till 14th. Even no reply was there for enquiry mail sent through snapdeal application. Later received a message that my ordered has been canceled and on application its showing refund complete on 19th october. However no amount is credited in my account. Request you to look into the issue.

This is second time when order has been cancelled and I have to struggle in following up with you.

Nov 28, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Snapdeal.com Customer Care's response Dear Parul Vaidya,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Parul Vaidya,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110039

Website: Www.snapdeal.com

Sir Mene smapdeal se 19/10/2016 bajaj 1000w rod book ki jiski delivery mujhe Saturday 21/10/2016 ko hui Mene parcel open kiya to usme rod nhi balki ek bottle nikli oder I'd [protected] plz help sir

+2 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Patna, Bihar, 800001

I placed my order on 12 aug 2016 for three products and payment was paid partly by e-gift voucher and net-banking, i cancelled & refunded two products for which they refunded part payment to my e-gift voucher and my voucher validity has already been expired, i am not able to use my refunds, kindly arrange for alternate medium for refunds, my order id: [protected] & sub-order id is [protected] & [protected] my phone no. Is [protected], my mail id is [protected]@yahoo.in

Nov 24, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Snapdeal.com Customer Care's response Dear anupstar14,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear anupstar14,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gautam Buddh Nagar, Uttar Pradesh, 201301

I want to place Refund/ Return request for Order ID: [protected] Suborder Id: [protected] however I am unable to Place a request because error showing please contract customer care at +91-[protected].
i also unable to reach customer care executive as its IBR not give option to speak customer care executive. they are hiding customer care executive.

Please do the needful.

Nov 30, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Snapdeal.com Customer Care's response Dear laveshkumar01,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear laveshkumar01,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400052

Website: www.snapdeal.com

I have ordered a refund for the goods I had ordered. They have not come to collect it back. Neither have they called to confirm. I m afraid they want the goods back and they want to pay me back also.
These products are packed and kept safely so that I can return them in good condition, But I AM GETTING HASSELED BY THE SPACE THEY ARE TAKING UP IN MY HOUSE!!!

I want them to RESPOND ASAP, AND TAKE THE GOODS FROM MY HOUSE. I CANT WAIT ANY LONGER.

THERE IS NO WAY I CAN CONTACT THEM.

- Hitesh KANJANI
[protected]
[protected]

Dec 5, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Snapdeal.com Customer Care's response Dear hiteshkanjani,

We care about your grievance. Please enable us to assist you better by sharing your order ID and complaint number with us at [protected]@snapdeal.com. We assure you that we will look into it and connect with you.

Regards,
Team Snapdeal

Verified Support

Nov 01, 2016

Snapdeal.com Customer Care's response Dear hiteshkanjani,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Gurgaon, Haryana, 122016

Website: snapdeal.com

My Debit Card linked with my Indian Bank Savings account was hacked by someone and made a purchase with Snapdeal on 6th February 2016. With the help of my Banker, I was managed to collect information regarding the Transaction particulars. Immediately after this cyber-attack, I alerted Snapdeal regarding this issue (Snapdeal Query No:[protected]. Very same day, I have also received an acknowledgement message from Snapdeal that they will hold the particular order. Subsequently, I have lodged a Police compliant with a local police station and based on the instructions of Local Police Personnel, I have also lodged a complaint with Chennai Cybercrime cell. Even after continuous follow-up with Snapdeal for more than 8 months, I am still awaiting to receive my money back from them. Snapdeal is holding my money for no reason.

Nov 26, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 26, 2016

Snapdeal.com Customer Care's response Dear Murugesan M97,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Murugesan M97,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Kolkata, West Bengal, 700065

Website: www.snapdeal.com/orderSummary?order=15724509451&code=4e8cc949e48bf2d1d8ce31a31521b80a

Order ID: [protected], Placed On 06 Oct, 2016
Suborder Id: [protected]
This Item has been given to the courier on 09:33 PM, 08 Oct, 2016
It was transferto near hub on 14th Oct.

I am not sure since then why the product is not delivering to my home? there are lot other products bought from snapdeal and delivered to my home. I raised one complain (complain id:[protected] but no action taken seems. Every time when we call customer care, after that the delivery date postponed. I need serious action and follow up on this.Please share the courier details so that I can directly follow up.

Nov 25, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Snapdeal.com Customer Care's response Dear gobs,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear gobs,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110020

Website: Snapdeal.com

I was ordering a sandisk memory card of 64gb on date 18th september 2016. it's delivery date was 3rd october 2016. it's order number is [protected]. it didn't deliver to me till now and not refund me also. i call to snapdeal customer care number many times. i complained about it but no response of snapdeal on my problem. the company address is
238, 1st floor, okhla industrial estate, phase iii
New delhi
New delhi district
Delhi
India - 110020
Please help me about this case

Nov 25, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Snapdeal.com Customer Care's response Dear Masterantosh143,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Shamli, Uttar Pradesh, 247776

Website: snapdeal.com

I order redmi note 3

Order ID: [protected]
Placed on 10 Oct, 2016
Item 1
Redmi Note 3 32 GB
Colour: Gold
Enjoy Snapdeal Gold Benefits on your order

Status: In Transit
Estimated Delivery: 16 Oct, 2016 - 21 Oct, 2016
still i m not get my order
i called u many times mails u but no repond i recieve.
what can i said abt u snapdeal...!!
i need it urgent but u make us fool day by day.
snapdeal is not remain same as earlier

Nov 24, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Snapdeal.com Customer Care's response Dear tanyadm,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Tanya Sangal,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 575006

Website: www.snapdeal.com

I had ordered for 2 lyf mobile phones and paid 7541 rs using my credit card after discount.

Order was accepted and after couple of days i received a mail from snap deal with the tracking number[protected].
I got the delivery on[protected], but was astonished to see only 1 phone instead of 2 for which i had made the payment.

Tracking number[protected].
Sub order id - [protected] and [protected].
Seller in snap deal — eastern logica infoway ltd. kunda_vl-voi.

I did get in touch with the courier company (xpressbees) they said with one tracking number there can be only one box and cannot be two different boxes. (one box can have any number of items inside the box but i received only 1 phone instead of 2.

Have also sent a mail to [protected]@snapdeal.com and also to [protected]@snapdeal.com. they informed me that representative would call me but i haven't received any calls from them yet.

Could you please help me with the issue.

Not mentioning my personal details, if needed will do it the next reply.

Jan 7, 2017

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Oct 23, 2016

Updated by snap deal issue Please note the order id : [protected]

Verified Support

Oct 24, 2016

Snapdeal.com Customer Care's response Dear Customer(snap deal issue),

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Oct 25, 2016

Updated by snap deal issue Thank you for the quick response.

Awaiting the resolution soon on the issue I faced.

Verified Support

Dec 02, 2016

Snapdeal.com Customer Care's response Dear Customer(snap deal issue),

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.
Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110058

Website: www.snapdeal.com

I ordered pink frock for 3-4 year child but i received blue top with white leg-in for 10-12 year child. I was very upset with the snap deal services. I returned item on 18oct, 2016. I suppose to get refund within next 2 hours but i have not received my refund yet. I tried to contact snap deal in many ways but they are not reachable and no body has contacted me yet. I realized that i put incorrect bank details.

Fyi-i have now updated corrcted bank details on website. I am requesting you to please initiated refund asap.

My phone number :-[protected], [protected]

Email id:- priety. [protected]@gmail.com

+2 photos

Oct 24, 2016

Complaint marked as Resolved

This case is not resolved. I haven't received my refund as I put Incorrect bank details. So the snap deal had initiated refund which was failed.I have updated correct bank details with my bank statement. Please refund my money Asap.

Snapdeal.com customer support has been notified about the posted complaint.

Oct 24, 2016

Updated by Priti Paul Dutta It is really making me upset. How come you have resolved this complain. Can't you check from your end as the refund transaction was failed. by mistake I put incorrect account number of ICICI bank. I have already checked with my bank and also updated my bank statement. I haven't received any amount from snap deal.

Verified Support

Oct 25, 2016

Snapdeal.com Customer Care's response Dear Priti Paul Dutta,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Oct 27, 2016

Updated by Priti Paul Dutta still I'm waiting for my refund. Please tell me the status. How long I have to wait?

Oct 28, 2016

Updated by Priti Paul Dutta Can someone answer my question? How long I have to wait for my refund?

Nov 02, 2016

Updated by Priti Paul Dutta I haven't received my refund yet. Whats going on with Snap Deal. Why r u taking so much time to resolve this issue. How long I have to wait for refund. Please explain!

Nov 08, 2016

Updated by Priti Paul Dutta Is anyone there who can respond. When will I get my refund. If you can't refund my money then send me the same pink frock that was ordered.

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear Priti Paul Dutta,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 737101

Website: Snapdeal

I ordered a Casual shoe from snapdeal. The product i received was damaged. I requested for return. Waited for 10 days but no one was there to receive it. When they finally came to receive on the 11th day. My office was closed for a week due to puja break. The product return was closed by the time my office reopened.

+1 photos

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi, 110017

Website: Snapdeal

Haven't received any call from Valcun Express but get the messages stating - they've attempted the delivery but i didn't received. truth is no call but messages are delivered successfully by your side are you guys are good to deliver messages or Orders requested? Shahid Mohd is suposed to deliver as per the msg
Order ID: [protected]
AWB: C[protected]

Nov 24, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Snapdeal.com Customer Care's response Dear Mafizul Hassan,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear Mafizul Hassan,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: 403507

I had ordered Gionee S6 mocha gold mobile on 6th Oct 2016 and was delivered on 14 Oct but after unpacking the box I found different product Vivo V3 mobile.After that I raised a returned complain .So I was scheduled for return product with a date Snap deal courier person arrived and checked the parcel and again his writing to snap deal that customer is giving different product.
I can't understand one thing that I have received a different product from snap deal and when I raised a complaint then why can snap deal correspondents convey a proper message to the courier person that the customer has received a different product .I had to again raise a complaint against this.This is very very bad and disappointing experience I ever had with snap deal..

Nov 24, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Snapdeal.com Customer Care's response Dear Amar Sakhalkar,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Mumbai City, Maharashtra, 400101

Website: snapdeal.com

On 30th September, 2016 the above product got delivered to me. There was size issue problem in that product so I had gone for refund of this product. Snapdeal didnt refund me back stating there was some quality issues with the product. when i returned the product it was in a proper condition the one which i received how there can be an issues with the quality . There was only size issue that's it. If there is an issue with return than why Snapdeal is giving 7 days easy return policy to there customer. Stop doing that people will stop returning you the products. I was following snapdeal from when everytime snapdeal people is giving me wrong information. Some are stating that you will be getting your money back. Some Snapdeal people tell that you will be getting your product back and some Snapdeal people stating that you will not be getting return and refund both.

such a pathetic customer service they are providing to there customer. Not doing anything from there side. I need you to look into the same and esclate the matter to higher authorities. Either return my product or else my money.

Nov 25, 2016

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Snapdeal.com Customer Care's response Dear dhish,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear dhish,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: Sundargarh, Odisha

I have ordered a product on 3rd sept. but it was not delivered to me till today while i was tracked it was written as delivered on 12.10.2016.

Helpful

Found this helpful?

Write a comment

Post your Comment

Comment Guidelines

Address: New Delhi, Delhi

Website: Snapdeal.com

I ordered for an iPhone 5s on 7th Oct 2016 which was delivered by 12th of Oct 2016 immediately I requested for return and refund due to some manufacturing issues and the product was collected by them on 13th but till date I haven't received my money back. I am literally calling them up daily but no executive is picking up my call and I have complained them twice regarding this but I got no response from them. It seems impossible to reach their executives. Please help me get my money back.

Jun 21, 2019

Complaint marked as Resolved

Sorted it out by replacing

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Oct 24, 2016

Snapdeal.com Customer Care's response Dear narmada easwaran,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Oct 25, 2016

Updated by narmada easwaran Home
Questions
FAQ

Account
Messages
Notifications (1)
Complaints
Sign out
© 2016 Consumer Complaints Forum

If you have any constructive thoughts, creative ideas, or reasonable offers, please, contact us immediately via E-mail

ConsumerComplaints.in › Snapdeal.com › Snapdeal.com — Iphone 5s
Snapdeal.com — Iphone 5s

2 Reviews
Na narmada easwaran on Oct 22, 2016
Mark as Resolved
Order ID: [protected]
Phone/Mobile Number: [protected]

I ordered for an iPhone 5s on 7th Oct 2016 which was delivered by 12th of Oct 2016 immediately I requested for return and refund due to some manufacturing issues and the product was collected by them on 13th but till date I haven't received my money back. I am literally calling them up daily but no executive is picking up my call and I have complained them twice regarding this but I got no response from them. It seems impossible to reach their executives. Please help me get my money back.
Complaint Status
[Oct 22, 2016] Snapdeal.com customer support has been notified about the posted complaint.
Snapdeal.com Customer Care's response, Oct 24, 2016
Dear narmada easwaran,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal

Update Complaint

Submit
1 Comment Updated: Oct 25, 2016
Share0
Tweet0
Share0
Comments
Na narmada easwaran
0 minutes ago

Haven't got any response from Snapdeal. I sent a mail to the address they have mentioned above but has got no reply yet. Please revert my money it's been 14 days since I Lodged a complaint. It seems they are not proceeding with the complaint. Please update me regarding the revert of my money.

Oct 25, 2016

Updated by narmada easwaran Haven't got any response from Snapdeal. I sent a mail to the address they have mentioned above but has got no reply yet. Please revert my money it's been 14 days since I Lodged a complaint. It seems they are not proceeding with the complaint. Please update me regarding the revert of my money.

Verified Support

Dec 03, 2016

Snapdeal.com Customer Care's response Dear narmada easwaran,

We hope your concern is resolved. Please drop us an email at [protected]@snapdeal.com in case you need any further assistance.

Regards,
Team Snapdeal

View replies

N

narmada easwaran

from Chennai, Tamil Nadu

Oct 25, 2016

Haven't got any response from Snapdeal. I sent a mail to the address they have mentioned above but has got no reply yet. Please revert my money it's been 14 days since I Lodged a complaint. It seems they are not proceeding with the complaint. Please update me regarding the revert of my money.

Reply

Snapdeal.com Customer Care's response, Oct 26, 2016

Verified Support

Dear narmada easwaran,

We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

Regards,
Team Snapdeal

Snapdeal.com Complaints & Reviews

File a complaint to Snapdeal.com

Snapdeal.com reviews & complaints page 361

Product defective and battery heating issues not working connectivity problem

Post your Comment

Snapdeal is selling me faulty product, and not giving me refund.

Post your Comment

Short delivery Claim, but no response from Snapdeal

Post your Comment

Order cancelled by snapdeal and refund not received

Post your Comment

Bajaj rod 1000w mangaya tha or box se nikla bottle

Post your Comment

Refund of returned & cancelled products money refunded in form of e-gift voucher, which is not received

Post your Comment

Refund/Return Request for Order ID: 16087623163 Suborder Id: 20067022917

Post your Comment

Refund order not being processed. No way to contact the customer care

Post your Comment

Refund not received

Post your Comment

Delivery date changing frequently and not delivered after 17+ days (mony paid already)

Post your Comment

Sandisk memory card of 64gb which has not delivered to me till now or not refund me

Post your Comment

Delivery delay

Post your Comment

Partial order received

Post your Comment

Waiting for refund as correct bank details updated online (ordered id :-15766767721)

Post your Comment

Damaged Product Return

Post your Comment

Snapdeal fails to deliver

Post your Comment

Gionee S6 mobile .I received a different product instead of Gionee S6

Post your Comment

Tokyo talkies white round neck dress (order ID: 15342446348)

Post your Comment

Not received my product

Post your Comment

Iphone 5s

Post your Comment

Related businesses