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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 379

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S
Ssaha16
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in delivery

Address:Kolkata, West Bengal, 711101
Website:Snapdeal.com

Snapdeal internal delivery system Vulcan is of below standards.They do not have a specific helpline number for Vulcan.My ordered gift item, is delayed and lying at a center near me, but it is not getting delivered.Snapdeal/Vulcan cannot handle the festive season pressure. They should learn from Amazon, Flipkart as to what festive offer means.I will make by friends, famiky, collegues aware of Snapdeal/Vulcan inefficiency ....
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comedy circus krushna
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About deduction of money, after return of product

Address:225001

I was ordered a samsung z3 on 24 august 2016 which i have paid through my debit card then i was cancelled my order on 25 august.. My product was delivered which i was returned to courier boy.. My amount refund to my account on 16/09/2016 by amount of rs.5590/-. Then why again company debit my account on 28/09/2016 by rs.5590..
My snapdeal mail id is - arvindchaudhary. Ak @gmail.com and contact no.[protected]...
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raj mishra....
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Submit a complaint

Address:110092

Oct 13, 2016
I booked a product from snapdeal on 08 oct-2016 order id: [protected], the product is suppose to be delivered by 13 oct 2016 but till no message that when the product is going to deliver to me. When i tracked the product i found it is with courier company from 09 oct 2016 and till now not delivered. If you people are unable to deliver this product by today 5.30pm...
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Ananth_sabhapathi
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need refund - sent malfunctioning mobile phone

Address:Thiruvananthapuram, Kerala, 695583
Website:snapdeal.com

I planned to buy a blackberry q10 mobile through snapdeal on 23rd sep 2016. The same has arrived on 27th sep 2016. While unboxing the mobile, i came to know that keypad was malfunctioning, headset was not in the box and near to the battery, warranty seal seems to be teared. Thus i booked for refund on the same day. I sent back the mobile through courier and on 3rd oct 2016 they received the product and got a mail confirmation stating that...
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Bhimashish Tudu
from Gaya, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal cancelled my product after payment

Address:New Delhi, Delhi
Website:www.snapdeal.com

I ordered a wolphy 40 kg home gym set on 10/10/2016. Order ID- [protected].After complete payment snapdeal sent me a mail on 11/10/2016 saying that they mistook the price and cancelled my product. I spoke to the customer care but no action has been taken and its 3 days now. How can snapdeal do that after successfully payment of the product.Totally a nightmare expierence with snapdea. And this is totally injustice....
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Mohammed A Salim
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snap deal not refunded money

Address:520003
Website:snapdeal.com

Hi Snap deal,

I have ordered a Haier 43 inch tv and paid through citi bank Rs. 25714 order number [protected]and the same day cancelled the order suborder id [protected] On the snapdeal site it is showing refunded successfully, but has not deposited money in my bank account. Called and made complaints multiple times to the snapdeal customer support, but there is no proper answer. Two times shared the bank statement as request...
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Maaaz
from Mumbai, Maharashtra
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Shoes size is not perfect

Address:Mumbai City, Maharashtra, 400009
Website:Snap deal

Shoes size is not perfect I want to replace my order and want a big size...
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A
ankireddy007
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered cancelled product and not accepting retuns

Address:500032

I have ordered IPhone 16 GB Silver Order ID: [protected] from Snapdeal on 02 Oct, 2016. But I found that it does not have support for Jio 4G and cancelled immediately. My cancelleation request was accepted and shown that I will get money back in 3-6 business days.

But irrespective of my cancelletion, now the product got delivered and handovered in our office mail room, without informing me. Now when I asked for money back they...
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Sid Lahoti
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Galaxy j7 tempered glass

Address:464001
Website:snapdeal.com

I had ordered galaxy j7 tempered which i had receive but noythat design that i jad ordered i had receive different design and i m not satisfied with that product and when i am trying to return/ replace the product it comes error i had done that more than 10 times but still there is error what wrong with snapdeal i want to sue complaint against snaodeal as i had received the wrong product...
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SahasrangshuB
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order id-15281418195 complaint no 30690704

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Dear so called" Dil ka deal, Snapdeal"

With utmost disappointment and dissatisfaction, I am writing this and hope will receive some positive response.

Well let me narrate the story of my Lifetime bad experience with Snapdeal...

On 21st Sep, at the time of browsing Snapdeal- my happiness knew no bounds when I had seen that "Kent water purifier " with lucrative discount, available at Rs.13, 500/-...
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Ashpk kumar V
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No action on transaction hu 4818848588

Address:Thiruvananthapuram, Kerala, 695010
Website:snapdeal

The purchase was made on 10/10/16 for amount of Rs 599 and the payment was deducted from my account through debit card. Till now I have not received any acknowledgement or any action pertaining to the same. Free calling number failed to respond, it is suspected that my registration has not been properly accepted for making the concerned purchase. It seems there is no way for us to make this complaint....
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rajeshjackson
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Timex watch i think duplicate product

Address:605110
Website:www.snapdeal.com

I purchase Timex watch ...out look is ok ...but inside machine i think duplicat...timex is word famus brand ...but inside very bad machine and plate so many craches......
+3 photos
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nirbhay singha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery of wrong product

Address:New Delhi, Delhi, 110001

I ordered chocolate milk shake but i was delivered mango milk shake plus protein powder and energy drink.

The problem is that minutes before i recd my protein powder thru snapdeal so now i have two protein powders.
I called customer care and spoke to saurabh singh ref no. 32315901 who said that they cannot do anything about it now. After much argument he said he will see what can be done after speaking to seniors and...
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peeyushjain26
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered mobile phone which is having connectivity issues, now want to return it but no one here to respond

Address:Jaipur, Rajasthan, 302020
Website:snapdeal

I have ordered redmi note 3 mobile phone from Snapdeal on 1st October 2016 with order id [protected]. this phone was delivered on 4th october to my place in Jaipur. while using this phone, i came to know that is having connectivity issues. many a times mobile network goes automatically. secondly, i came to know that is unable to make synchronization on contacts. like for example: i created any new contact, but it is unable to make the synchronization...
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Rakeshnairmv
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sunflame burner stove

Address:Mumbai City, Maharashtra, 421202
Website:www.consumercomplaints.in/new_complaint

Last year also i had ordered via snap deal and i never got the product and got refunded.
This time i again ordered a stove which was supposed to get delivered on 10th. Now like same last year days are increasing and they gave a new date by 18th. Y do u have such ridiculously managed supply chain.
Y do snap deal give fake commitments if you can't fulfill it. Shame on you guys.

My order id is [protected]
My...
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Saravana Ssk
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Refund

Address:Kanyakumari, Tamil Nadu

My amount is not refunded...plz refund it..order id is [protected]...
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Redmi2
from Pappinisseri, Kerala
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Bad courier service

Address:Kollam, Kerala, 691001

I buy a sony mdr-zx110 headphone from snapdeal actually the product is good i love it but the courier service is bad. too much delay for delivery and i really hate this courier. earlier my orders are come very fast and most of them are delivered by FedEx now it takes weeks. please solve this problem or this is my last purchase from snapdeal....
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vilas.ingole
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal not converted into emi

Address:Pune, Maharashtra, 412307
Website:Snapdeal.com

I have ordered (Order number:[protected]) the sofa through sbi credit card emi option through snapdeal and this month i got credit card bill from bank showing total amount payble rs:17349/- insted of 1 emi rs:1500. I have been complained the same to snapdel with complaint no:32310395 on 13/10/2016 till date there is no call and i am continuesly calling them they will reply with massage saying you will get call from concern deportment by eod...
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Anil john 101
from Pathanamthitta, Kerala
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Lost rs 200/ on freecharge on 11th october

Address:Pathanamthitta, Kerala, 691555
Website:SNAPDEAL Freechage

I lost rs.200/-on freecharge on 11th october 2016. The money was (rs.200/ + rs 200/- rs.50/-total rs 450/-)debited from my sb a/c. I got only 250/-as mobilecharge. The balance money rs 200/- is not yet refunded.Your immediate action is awaited. Several times i contact in customer care number but i was unable to talk with them. kindky refund the amout of Rs200/-...
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paritosh2015
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Item not delivered and wrong information updated

Address:Kolkata, West Bengal, 700020

Order ID: [protected]
Order ID: [protected]

item not delivered and wrong information updated by snapdeal .No attempt to deliver but they have updated that Undelivered (Reason - Consignee requested for future delivery ) + Undelivered (Reason - Address Unlocatable).Then now when i track i find that an attempt was made to deliver my product and i was not found !! BS . no attempt was made, i received no call if there was...
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