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Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 383

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N
Nagarajukandhapati
from Mangalore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund was not given for the order id: 15581875266

Address:515411
Website:snapdeal

Refund was not given for the Order ID: [protected]

I have cancelled Redmi Note 3 (32GB) item on 3-Oct but still i did not received my refund. The frustration thing is your 24/7 +[protected] contact No was not connecting to your executive to discuss about this.

If you do not respond and refund my amount Rs. 10, 999 by Monday I will escalate this to next level and also I will file a complaint against you....
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Sufferer in supertech hands
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They did not returned the item in spite of multiple calls for return

Address:New Delhi, Delhi, 110048
Website:snapdeal.com

The snapdeal is intentionally putting wrong description of the product online and no returning their product as per the return policy of easy returns. Their return is close to impossible and they want you to only keep calling them if you want to return. I had made calls of around 4-5 hours for return even after that they are saying that i am not responding for return.

I had ordered the verdioz white polyester mosquito net...
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PriyankMSingh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not initiated

Website:www.snapdeal.com

I had doubled booked iPhone 6 on 3rd Oct, 2016, due to which I had to cancel one order on Snapdeal.
Order Id - [protected]

Order was cancelled with an hour of placing it and it was guaranteed that cancellation process will complete in a day and I would get my refund in 4-5 business days. To this day, i.e. 09th Oct, I haven't got any confirmation about the cancellation. I have called up Call Center 5 times till day,...
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prasanthg06
from Mannargudi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivered an fake product

Address:641004
Website:www.snapdeal.com

Iam g. Prasanth on 02 oct 2016 sunday i have placed an oder philips qt4001/15 pro skin advanced trimmer it cost rs. 899. The estimated delivery date in between 09 oct 2016-13 oct 2016. I have got my product on 08- oct-2016 saturday. Iam open my product and i seen that there is no trimmer in-said the box there is only a "stone" in my box. So snapdeal making a fake way of delivering the product to me. I need the compensation for the cheating...
+2 photos
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Arpit singh90
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Giving local clothing of famous brands

Address:Lucknow, Uttar Pradesh, 226001
Website:Snapdeal.com

I ordered a adidas trackpant it came and the logo and other logos were hand stitched and wasn't original adidas but they sent it with adidas price tag and company brand logo was stitched inside too i mean its just ridiculous who doesn't seem to know brands will go for it i m totally disappointed such business is fraud. I will look forward to this soon as possible....
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Address:Pune, Maharashtra, 411016

I have cancelled an order on 4th october

Product name - yellow capresse clutch handbag

Amount - rs 2099

In my orders, it is showing that the amount is refunded successfully but i haven't received any amount in my citi bank account...
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A
Agkdchu
from Noida, Uttar Pradesh
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One item not delivered out of two and showing delivered on app

Address:New Delhi, Delhi, 110020
Website:Snapdeal. Com

Order number [protected] placed with two order items starightner and dryer but i received only straightner. But against my order it is showing delivered for both...
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A
Anil123 @@
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment

Address:Jhansi, Uttar Pradesh, 284003

Sir good evening my problem is on date 5/10/15 time 1:00 A call come from snapdeal in my number [protected] from sender number +[protected] and say Aarti rawat speaking from snapdeal company and say anil you are lucky winner customer from this month of snap Deal company and you take 4 gifts like washing machine, laptop dell 15.6, and led Sony so I like laotop dell and aarti rawat you purchase 4000 minimum price goods so I purchased micromax...
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S
Sunil Singha Syrus
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Did not deliver product on time

Address:New Delhi, Delhi, 110017
Website:Snapdeal.com

Hi snapdeal,

I ordered a iphone on Snapdeal, They did not deliver on time, they said it will take another two days. I waited for another two days then i Talked to customer service of snapdeal, they said it will take another two days. And next day was Sunday, so it was npo delivered yet Snapdeal is harrassing the customer. I'm extremely disappointed....
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V
Vinaykaush
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Enormous delay and pathetic response

I write in reference to the purchase of Xiaomi Mi Max vide purchase ID of [protected] on October 3rd 2016. My order was under "SNAPDEAL GOLD" category. The tracking of order says "Item has been given to the courier 05:51 AM, 04 Oct, 2016". The track courier option is a dummy link which leads to an error page of VULCAN "EXPRESS" courier. The so called helpline number "+[protected]" is no lesser than...
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RNPandit
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivered, now return/replacement not accepted

Address:New Delhi, Delhi, 110030
Website:www.snapdeal.com

This is absolutely cheating case.
i have ordered for maggi masala noodles (Pack of 4)+maggi atta noodels (Pack of 4), where as i got the maggi pazzta instead of noodles.
I raised the issue for the same but got the answer that this product cannot be replaced/returned or they also cannot retune my money. Called the customer care and got the same answer from floor supervisor "asha".

This is the last mail i am...
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Chetan Bhoge
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Want refund of courier charges

Address:401607

I ordered lotto r brown beige men sandals which was cancelled by me. As mail sent by you my area is out of service for pickup. So, i sent the order to the address mentioned in mail.
So, here i am claiming for courier charges which is of 75+10 (Tax)=85 rs.
I have attached the scanned copy of receipt please see to it and reimburse my charges to my freecharge account linked to [protected]. Add my refund as soon as possible
br...
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M
Mohammed A Salim
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cancelled the purchase of tv, money not refunded

Address:520003
Website:snapdeal.com

I have ordered a haier 43 inch tv and paid through citi bank rs. 25714 order number [protected]and the next day cancelled the order suborder id [protected] on the snapdeal site it is showing refunded successfully, but has not deposited money in my bank account. Called the snapdeal customer support, but there is no proper answer, after multiple follow up registered the complaint[protected] and received a mail to send the bank statement. I...
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Prasad SM
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product received, order id: 15494156950

Address:560095
Website:www.snapdeal.com

I've ordered a sony bluetooth headset during this unbox sale.
It was a cash on delivery. We received the product two days after the order.
So, happy for the fast delivery. And we paid the courier guy the amount.
The product we received is having lot of scratches on it and its a broken piece.
It took me time to understand their gameplan.
The order in snapdeal is cancelled by the seller.
So, as per...
+3 photos
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S
Santosh Phansekar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Courier behaviour

Address:Thane, Maharashtra
Website:Courier company of snapdeal

I called courier after 2 mins his call but he didn't receive
When i called him after 30 mins he said he was on bike that's why he didn't receive n he said he is at thane station
I think he didn't bother that's why he didn't wait for atleast 2 mins
I order from snapdeal from 3rd time so how can you said my address is incomplete
If this will be happened next time i will never order from snapdeal
Please change...
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Debjyoti Sutradhar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong T shirts

Address:New Delhi, Delhi, 110030
Website:snapdeal.com

I ordered pack of 4 tshirts, but recieved wrong colours and the sizes are smaller too. Its been three days since i received my order. I tried to contact snapdeal on email but they are not replying. There is no option for return/replace as order status is still showing "dispatching soon". I have only now 4 days to return my order as per return policy. After 4 days they would say that time has passed so they cant take it back. I dont know what...
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Ranjeet_5283
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Duplicate aqua grand ro installation not provided

Address:Lucknow, Uttar Pradesh, 226017
Website:www.snapdeal.com

Sir,

This is in reference to my order id: [protected] in snapdeal regarding aquagrand ro. First time i have contacted to aquagrand company. They straight farword told this is duplicate product. After that i have contacted to snapdeal for returning for the product. They refused after that i have told that please arrange to install the product. They told you are required to make payment of rs 350/- for installation but for new...
+4 photos
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Haiderali jivani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prepaid order company not giving replace and refund and also faulty product

Address:3800001
Website:snapdeal

Dear sir/madad
my order no Suborder Id: [protected]..i have order my mobile 8 sept i recived faulty product company person came and check the phone and start the procedure for replace.now complany said as per policy we will not replace your phone and also not given a old faulty phone..and also not get refund..plz resolve my problem my contact no is [protected]/[protected]...
+1 photos
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G
g.gaurav79
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud

Address:110032
Website:snapdeal.com

I'm re-posting as you are not doing anything on last post about this fraud

You sold us Warranty Expired and Used iPhone
Reference to return request Ticket Id: 30251823 & 30437880

Snapdeal sold us Used and Warranty Expired iPhone 5s 32 GB in INR 29, 500

Post delivery, we have noticed that phone packing is dirty and has scratch on transparent skin on touch screen, I have called Apple support...
+1 photos
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M
manikent
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Looting advertisement money from sellers

Address:Bangalore, Karnataka, 560002
Website:www.seller.snapdeal.com

I had Rs.60000 in my ads budget of snapdeal on August 25th 2016 for running campaigns in the festive season
Started a Campaign on 25th of August with a budget of 5000, Non recurring payments and end date as 31st August, within 2-3 days the budget was completed, so I changed the budget to 6500 and then the concecutive day to 7600.
Everytime the campaign budget had overspent by marginal amount, but on 7600 rs budget, then spending...
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