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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 382

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N
neerajprata
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product delivery issue.

Address:110007
Website:SNAPDEAL.COM

I had order one lenevo k3 mobile and one sony hard disk on date 4 Oct-16 with order id [protected] on snapdeal . the expected delivery date is 5 octt-16.I had done payment through on line mode.
The sony hard disk delivered on date 7 oct-16. but still now lenevo k3 note did't received . When i call them they asking me that the lenevo k3 note canceled due to technical reason. i did't know what is the technical reason for cancellation...
+1 photos
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E
enggshefali
from Mumbai, Maharashtra
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Snapdeal - One stop shop for frustration!

Address:Mumbai City, Maharashtra, 400059
Website:Snapdeal

Buy from Snapdeal only if you like frustration.You can only order frustration from snapdeal not products. If you order products they will never deliver and you keep following with them for your order status ! I have cancelled my order to stop my frustration....
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T
tkmurli
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complete items not delivered

Website:Snapdeal.com

I had ordered for a set gillette fexiball proflide combo pack consisting of a flexball razor and a set of 4 flexball blades with online retailer snapdeal on 03 oct 2016 and paid inr 849 with me credit card. The order no was [protected]
On 08 oct the package was delivered to me.
On scrutinizing the package there was no tampering of the package, therefore took delivery from the courier.
However on opening the package later...
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R
rnalthoor
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order id: 15205771089 & order id-15217823500 item - yu yunique (8 gb) mobile.

Address:Bangalore, Karnataka, 560086
Website:Snapdeal.com

Dear sir,
I have purchased this mobile on 18.09.16 and request for cancellation on 19.09.16 before delivery of this product. But delivery of this done by courier partner on 20.09.2016 eventhough i have request for cancellation. I am request for cancellation due to i have booked the same mobile twice by mistake. One more mobile also delivered on same date. After that i have called your customer care executive and request for return...
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A
Aadarsh Lara
from Madurai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding my order : 19522148223

Address:600033
Website:www.snapdeal.com

I have ordered Buy2 get2 free multi colored pillow for Rs:827 bit I got only two white Pillows and when I try to report this to Snapdeal they are not ready to take-up my complaint and they are asking em to return the product manually and get the money refunded which is not fare...
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R
Rik Das
from Bolpur, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I want replace/return

Address:Howrah, West Bengal, 711401

I ordered a mobile 02.10.16 and it delivered 06.10.17
Its my mobile order id-[protected]
I bought same mobile before and it was not any problem... But this
Mobile have problem.. It's have too much heating problem of normal use and camera is not like description.. Camera quality low.. So i requested to replacement.. One customer representative called me after that day and he said that my phone is ok.. But i using that...
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B
bhushan80b
from Ramnagar, Uttarakhand
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Bought coolpad dazen 1 with 4g enabled lte but not supporting jio sim as it shows some missing hardware component

Address:New Delhi, Delhi, 110044
Website:www.snapdeal.com

I bought Coolpad DAzen 1 from snapdeal.com on 18th Aug 2015 whose order ID is [protected], i had bought this phone because of the information is given that this is 4G enabled LTE phone but when i am using JIo sim it does not recognize (support) showing some hardware missing. before buying i have also contacted snapdeal regarding the feature of phone but they have told that this is true 4g phone

I trusted snapdeal.com but it...
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B
B Aravind
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake product delivered to the customer . while shopping time it shows one type of product and deliverd one type of product

Address:517501
Website:www.snapdeal.com

This B Aravind . i purchased a product Name ""Sony Sbh 20"" in snapdeal on Order ID: [protected] (1 Item) DETAILS
Placed on 04 Oct, 2016
Sony SBH20 Black

after confirmation of order that the seller send to me a fake product on[protected] . when i open the received order it shows fake item the item photos were uploaded below for correspondence . after that i opened my snapdeal account, now it showing my order were...
+5 photos
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P
Piyush.jainpiyush
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received for cancelled order on 4th October 2016 for order id 15626177009, snapdeal shoes refund completed successfully.

Address:313004
Website:Www.snapdeal.com

I have ordered an lg 260Lts double door refrigerator on 4 Oct 2016, order id [protected]. I paid using Citibank debit card.
I cancelled my order, on 4th Oct itself. The refund status changed to " Refund completed successfully" on 4th October itself.
However, I have not received the amount RS 21596 in my account yet.
Also, there is no way to talk to customer care executive on helpline number and mails are also not replied.br...
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V
viveka_2312
Jan 24, 2022
This thread was updated on Jan 24, 2022
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Reimbursement

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Respected sir,

i'm viveka seller id Sab98f, this is my suborder no: [protected], customer wilfully damaged my product and snapdeal initiate the return without know the facts. when I check the product no BNC and DC connectors of the product, plastic body was damaged little. when open the product i was shocked the customer simply burnt the product inside. cable wire was melt with high voltage. I raised the dispute and regarding...
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M
Mohammad Anas Khan 786
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not placed but money deducted from my account

Address:New Delhi, Delhi, 110020
Website:Snapdeal.com

Today 10oct 2016 9:16 am i was ordering
One pair of shoes and one watch but when i reached to checkout page, i have entered all card details but after transaction window it took me back to make payment page and no order gets placed. But my money got debited from my account.

Pls either confirm my order or return back my money asap.

Snapdeal account name: mohammad khan
Mobile no. : [protected]/[protected]br...
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P
Priyanka S. Namshikar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile seal came opened, a day late and replacement is a dream

Address:560066
Website:www.snapdeal.com

30-sep to 10-oct.

My husband ordered a phone and delivery date was on or before 30-sep. Not only it came a day late, the seal was open. We replaced and now expected date is showing 21-oct. Delivery is blue dart but now they are saying premises closed. There is no provision and sync to update changed mobile number, As the number updated with order is not changed when I change mobile number in site. When I call their service...
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G
gaurangmsc07
from Valsad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nike up or down for men edt sp 75ml

Address:Patan, Gujarat, 384151
Website:Snapdeal

I received completely duplicate product from snapdeal, the perfume bottle is 100% fake. And when i call customer care of snapdeal they told me that this is non returnable product. But when i spend money so why can i take duplicate product. Veru bad response snapdeal customer care.in future i never buy anything from snapdeal and also advice you all to not buy from snapdeal because they sell duplicate products and not take it back.. They told...
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P
priti_singh
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money not refunded

Address:Bangalore, Karnataka, 751002
Website:SNAPDEAL

Order id- [protected]
Sub order id - [protected]
I ordered a himlaya neem face pack through prepaid mode and i recieved a almost to be expired product.
I initiated a return and it showed in my snapdeal account that the refund will be initiated in 4 business days.
Well today its the 5th day but my money has still not showed up in my bank account.
I contacted them and all i got reply was-" we are looking forward...
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Y
yashdedhia
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I'm not able to change my delivery address

Address:400067
Website:Snapdeal.com

I just placed an order with Snapdeal.com a few minutes before and now I realised that the address that I want it to get shipped to is wrong. My order id is [protected]. Now I want to change the delivery address but that option is not available in the app. Email option is also not available. And also there is no other contact info available on the app. Please help me ASAP....
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M
Meeta Mahajan
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong size delivered

Address:New Delhi, Delhi, 110027
Website:Snapdeal

I ordered a capris for my mother in law as she had undergone knee replacement surgery. I ordered size 40 taking it as waist size as no sizes chart was mentioned (as in layman language if you are buying a lower or any bottom size 40 actually means 2xl size) but when I received the product it mentioned L size. So while placing a return request I mentioned the reason as wrong size delivered so while talking into consideration my return request...
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R
rafiqueulmolla
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sony bluetooth SBH20 headphone

Address:Kolkata, West Bengal, 700024
Website:snapdeal. com

I have order this product but they send a duplicate item to me but still i paid full money to the delivery boy who delivedred this product to me, and said that to me you contact to customer care, when i complaint to snapdeal customer care the arrange a return pick up for me but it not done after after 3 to 4 day my pick up done then said an email will be sended to u fill ur bank account detail and all, and know they sating that we have a...
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S
Subhankar96
from Silchar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted, but order not placed

Address:Dibrugarh, Assam, 786001
Website:www.snapdeal.com

I ordered - scott international navy cotton poly viscose regular t-shirt worth rs 174, acomharc inc black cottonfull sleeve henley t-shirt woth rs 444, free spirit grey cotton v-neck t-shirt worth rs 269, scott international grey cotton poly viscose regular t-shirt worth rs 189, maharaja whiteline livo 3 jar500 w mixer grinder worth nearly rs 1448 at near about 1-2 a. m and paid the amount using sbi net banking and the total deducted amount...
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Billuullu
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False promise of picking up the product after complain done in consumercomplaint.in

Address:Hooghly, West Bengal, 712246
Website:Snapdeal.com

This is regarding my order id [protected]. Snapdeal has not pick up the product after return request raised and closed the return request without any communication. I raised a complain in this website regarding this issue. Snapdeal has called us and made a promise to pick up the item within 2 days but no pick up attempt had been done. They dont even send a mail or message regarding the same. They are continuing fooling us. I want my refund....
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saphiara
from New Delhi, Delhi
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Worst customer service

Address:641004

Snapdeal is not a customer caring company its main motto is to grab money from customers showcasing products online.And for dekivery no one will contact us then they send message that i havent answered them.
1.Worse customer handling
2.No delivery punctuality...
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