Snapdeal.com Complaints & Reviews

Snapdeal has third class services and they sold third class product they don't consern on product quality and theire services they only know how to make costumer fool

I have placed an order for Hometown Adelede Center table on 4th Oct 2016.(Order ID: [protected])On your website delivery period that was mentioned was 5 to 8 days.After placing order, couple of days later, I checked the order status. I realized that delivery is now 30th Oct to 3rd Nov 2016. I was surprised to notice this. This order was placed considering the Diwali. I immediately raised the concern with your team on your helpline. Every time I got one standard reply that my issue is escalated but there is no concrete solution or reply on the same. I also understand from your helpline that this item will get delivered from Mumbai itself. I received a mail from your customer care. But it was quite adamant. All it said was delivery will take place as promised. What promise ? After displaying 5-8 days of delivery you have changed it to 25-30 days for your convenience. Your reply on email is completely silent on that. Now 10 days are over and while I track the order, it still shows being prepared for dispatch. Is it a some kind of joke ? Now I can't even cancel my order. If I cancel my order there will be cancellation charges.. I requested for call back from some senior authority for call back.. No one has called back so far. I hope company will understand my concern & will expedite the process.

I have been cheated by ur company.. They have given me used and not working product..now my return request has been cancelled.. I m dissipointed by ur service.. Will never used snapdeal if my complain is not redressed.. Product id-[protected]

Sir,
i am anshul nyati, mobile no. [protected]
i have purchased
le eco le 2(unboxed phone with 6 month brand warranty, promised)

i puchased from snapdeal
order no. [protected]
seller :-Technix Electronics Pvt Ltd-Karnataka-BLR-Dasana
purchased on 23 september 2016

and there is issue came
my brand new phone Leeco Le 2, is stuck in bootloop, it is only showing eui and not getting start,

so i went to leeco service centre and there they told me that this phone is not authorised by le eco and we dont provide warranty for it (which is against your promise )
and they checked it in their data too
so kindly provide me justice so that i can get my money back

Dear sir
I have purchased laptop from M/s Snapdeal maharashtra, Mumbai on 26/11/2015. Service Tag: J450J52 | Express Service Code: [protected], item code:- BD615829, item description - Your invoice copy for Item Dell Inspiron 3541 Notebook (X560171IN9) (AMD APU A6- 4 GB RAM- 500 GB HDD- 39.62 cm (15.6)- Linux) (Black). my laptop is not opening since last 26.09.2016 and after so may complaint no response is yet may recieved. mr. Sumen Mondal whose mobile no. is [protected] is no Call back ...

Thank You
Sumen Mondal

My order no is [protected]. and my complaint reference no is 32226854.
I have complained for Redmi note 3 displaying green dot on screen on
second day of purchase.companies reply is service visit schedule.but it is
more than 5 days now i did not get any assistance.i have mailed also.they give complaint id but not a single reply.
please do the needful.

Thanks and regards,
Rajdeep S Wadangekar

Snap deal.. the Worst experience I ever had from online shopping. I will ensure that I will spread this news to the maximum people that I can. On all my what's app groups, Facebook Twitter and more. Idiotic service. Ordered an item on the 28th of Sep. It says deliver within 5 to 9 days.. today is 14th of Oct as per them the item has reached my town on the 4th of Oct but they don't know the reason for the delay. No news from xpress bees courier too. They don't even pick up the call.

Hi, i purchased one sandwich maker from snapdeal. On 12th october 2014, i received my order. I checked my order & found that this is not working. Same time i tried to update snapdeal. I tried on their website as well, but it always shows that "access is denied" from last two days. It reflect same. I tried on their customer care number also, but still nothing is happen.

Within 7 days from the date of receiving, i need to update them, otherwise they will not refund my money, but now what i will do, still i am unable to contact them, i mailed on their mail id also, but till date i haven't received any revert from their. I gave 2 reminders to them, still they haven't reverted. Now i am really frustrated from their service.

I ordered Nokia 105 SS. I purchased this phone because of speaking clock feature mentioned in description of this phone. But the product I received is dual sim Nokia 105 and with no speaking clock feature. Without speaking clock, there is no use of this phone for me, as I required it for my grand mother. I have complaint many times in customer care for refund money. But they are saying that in quality check phone is same. They are not ready to refund my money back. Snapdeal engineer came to my place two times and I have written remarks from him that speaking clock mentioned in your site for this phone is not in the delivered phone. Snapdeal engineer can see that delivered mobile is not single sim and does not have speaking clock feature as mentioned in website. But I do not understand how quality check team is not able to see these things.
I have called many times and customer care executive is saying that we can not do anything as delivered mobile is same as the mobile described in website.
order id [protected]

The subject product was supposed to be delivered on 12 Oct 2016.
No delivery attempt has been made and I am still waiting for the product.
If this issue is not promptly resolved, I will not be ordering any other
product from Snapdeal.

V. Bhagawan

I have purchased hundred of products from Snapdeal. Today I have received an item(Dolfin Aluminium Ladder), order id [protected]. But the quality of the product is not up to the mark.
I made return request to Snapdeal. Return request id is 32512987. But it is very much unfortunate that although you had promised for easy return policy, you have asked me to return back the item with my own courier arrangement.
It is not at all expected from Snapdeal as my address is not at all beyond your serviceable area.So please take return the item by your courier.

I hd ordered a zapatoz black formal shoes at 7-10-16 bt didn't got yet jszd redelivery msgs r cumin last redelivery waz at 14-10-16 bt still didn't got really disappointed n angry bcoz of all delaying please correct it soon

I have purchased a product by Snapdeal I have used 5 days I have found battery backup low and very slow charging, touch problem I complained to website for return but not given refund
Contact no -[protected]
Order ID: [protected]
Reference no: 30109861
Placed on: Sun, 11 Sep, 2016
Product - lave a89
I want to return this product and refund amount

I got my delivery on 13 oct and i got my item defected i tried to return the item on 14 oct but i got the message that '7 days easy return policy has ended you can not return your item '.but i got my delivery only 1 day ago
Orderid.[protected]
Snapdeal id [protected]
Gaurav kumar verma
Pls do something

I have yet not received the refund of cancelled order no. [protected]. Further in the snap deal account it is wrongly shown as delivered to me. Please do the needful. It is the fault at your part. Please send me proof for the delivery of the goods, If you say that you have delivered it to me.
If I will not get the due amount I will take legal action to bring justice to me.

Ajay Kumar joshi
H/o KAVITA AJAY JOSHI
ADVOCATE HIGH COURT O[censored]TTARAKHAND

Its been almost 10 days since I ordered a product on snapdeal & the deadline for delivery date has also been obsolete yet there's no sign of any package. Moreover they promise of a faster delivery if the shipment is prepaid but I don't see any such promises being fulfilled.
The worst part is that Snapdeal doesn't provide customer support privelage where a customer can keep out his mind. Every time I call to them a recorded irritative voice starts to chatter. I urge to Snapdeal thatthey should provide customer support so that we can interact with them & open ourselves to them.

I have purchased Hard disk from snapdeal on 03.10.2016. In tracker it's showing it is in Bangalore but still not delivered. Raise so many complaints on snapdeal but no action has been taken by snapdeal . I have already paid for it. The order is under snapdeal gold category which is express delivery according to then. No one responding from their side everyone is saying we are checking.

Order ID: [protected]

I m purchase 1 phone 7599rs but snapdeal not refund me and orders show refunded my contact no. [protected]
snapdeal does not reply me please say him to cantact with me

I had ordered a black formal shoe (order number: [protected]), but due to size problems I requested for return and replace. I waited for more than 10 days and when no one came for pickup and after many phone communications, someone from SnapDeal suggested me to send it on my own and courier charges would be reimbursed. I did that and shared the courier details. I received confirmation email as well from SnapDeal. Even after so much ordeal and frustration, I haven't received my refund yet. I have been communicating with SnapDeal team regarding this, but failed to get a positive reply. This was in December 2014.

After so many months, I have even stopped pursuing. I felt like I have been robbed.
But forgetting all this and thinking that SnapDeal has evolved I did the same mistake again. I ordered 2 products from SnapDeal on 05-Oct-2016, order number: [protected]. There were 2 products - Sony SBH20 Bluetooth Headsets & Portronics Car Power 2 (IOS) 4.8 Amp 3 USB Port with Lightning Cable - Black. Out for which first seller for Sony SBH20 Bluetooth Headsets could not fulfill the order and cancelled it. SnapDeal tried to get it through some other seller. After almost a week even this seller could not fulfill the same and cancelled it. After waiting for almost 8 days, one of the products from my order was cancelled. Why does SnapDeal display such products on their site when they cannot fulfill it??? I am never gonna buy anything from SnapDeal again, that's for sure. Very frustrating.

. I Order a. Lotto. Sandals. On. 8. Oct. But. Now. Till my. Tracking. System show item is. Packed. Will. B. Deliver. Soon
I. Wrote. More then 20 mail. Regarding it
I. Communicate. More. Then. 5. Time. With. Custemer. Care. They. Assure me. Every. Time. But. Still. The. Status is. Same.
Today. I. Talk. With senior. Officer.she also. Assured. Me
In every. Communication. My. Call. Charge. Is. 25_30. Rupees
I. Have. Already. Pay it through dabit. Card
Plz. Resolve this