Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Snapdeal.com reviews & complaints page 377

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
V
Vinnbhag
from Bengaluru, Karnataka
Report
Copy

Hp 703 Black ink cartridge, Order

Address:560055
Website:snapdeal.com

The subject product was supposed to be delivered on 12 Oct 2016.
No delivery attempt has been made and I am still waiting for the product.
If this issue is not promptly resolved, I will not be ordering any other
product from Snapdeal.

V. Bhagawan...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
Nikhil Karmakar
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for return of the delivered item.

I have purchased hundred of products from Snapdeal. Today I have received an item(Dolfin Aluminium Ladder), order id [protected]. But the quality of the product is not up to the mark.
I made return request to Snapdeal. Return request id is 32512987. But it is very much unfortunate that although you had promised for easy return policy, you have asked me to return back the item with my own courier arrangement.
It is not at all...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
amber ansari
from Mumbai, Maharashtra
Report
Copy

Complaint related to did not delivered product

I hd ordered a zapatoz black formal shoes at 7-10-16 bt didn't got yet jszd redelivery msgs r cumin last redelivery waz at 14-10-16 bt still didn't got really disappointed n angry bcoz of all delaying please correct it soon...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bharat Jethwani
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund related

Address:Jaipur, Rajasthan, 302003
Website:Snapdeal. Com

I have purchased a product by Snapdeal I have used 5 days I have found battery backup low and very slow charging, touch problem I complained to website for return but not given refund
Contact no -[protected]
Order ID: [protected]
Reference no: 30109861
Placed on: Sun, 11 Sep, 2016
Product - lave a89
I want to return this product and refund amount...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
G
Gaurav40008
from Agra, Uttar Pradesh
Report
Copy

Returning issues

Address:Varanasi, Uttar Pradesh, 221005
Website:Snapdeal

I got my delivery on 13 oct and i got my item defected i tried to return the item on 14 oct but i got the message that '7 days easy return policy has ended you can not return your item '.but i got my delivery only 1 day ago
Orderid.[protected]
Snapdeal id [protected]
Gaurav kumar verma
Pls do something...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Aahi
from Aligarh, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I have not received the refund cancelled order no. 15165012047

Address:Nainital, Uttarakhand, 263126

I have yet not received the refund of cancelled order no. [protected]. Further in the snap deal account it is wrongly shown as delivered to me. Please do the needful. It is the fault at your part. Please send me proof for the delivery of the goods, If you say that you have delivered it to me.
If I will not get the due amount I will take legal action to bring justice to me.

Ajay Kumar joshi
H/o KAVITA AJAY JOSHIbr...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
avi1829
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery & Customer support

Address:New Delhi, Delhi, 110023
Website:www.snapdeal.com

Its been almost 10 days since I ordered a product on snapdeal & the deadline for delivery date has also been obsolete yet there's no sign of any package. Moreover they promise of a faster delivery if the shipment is prepaid but I don't see any such promises being fulfilled.
The worst part is that Snapdeal doesn't provide customer support privelage where a customer can keep out his mind. Every time I call to them a recorded irritative...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
T
Tarun Trehan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered even after 2 weeks

Address:560037
Website:www.snapdeal.com

I have purchased Hard disk from snapdeal on 03.10.2016. In tracker it's showing it is in Bangalore but still not delivered. Raise so many complaints on snapdeal but no action has been taken by snapdeal . I have already paid for it. The order is under snapdeal gold category which is express delivery according to then. No one responding from their side everyone is saying we are checking.

Order ID: [protected]...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
prince8982
Report
Copy

Refund

Address:Korba, Chhattisgarh, 495677
Website:snapdeal.com

I m purchase 1 phone 7599rs but snapdeal not refund me and orders show refunded my contact no. [protected]
snapdeal does not reply me please say him to cantact with me...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vipin Huddar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Worst service ever

Address:Pune, Maharashtra, 411037
Website:www.snapdeal.com

I had ordered a black formal shoe (order number: [protected]), but due to size problems I requested for return and replace. I waited for more than 10 days and when no one came for pickup and after many phone communications, someone from SnapDeal suggested me to send it on my own and courier charges would be reimbursed. I did that and shared the courier details. I received confirmation email as well from SnapDeal. Even after so much ordeal...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
Anup Pathir
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delay in. Delivery. Of. Product

Address:Bikaner, Rajasthan, 334001
Website:Snapdeal

. I Order a. Lotto. Sandals. On. 8. Oct. But. Now. Till my. Tracking. System show item is. Packed. Will. B. Deliver. Soon
I. Wrote. More then 20 mail. Regarding it
I. Communicate. More. Then. 5. Time. With. Custemer. Care. They. Assure me. Every. Time. But. Still. The. Status is. Same.
Today. I. Talk. With senior. Officer.she also. Assured. Me
In every. Communication. My. Call. Charge. Is. 25_30. Rupees
I....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
savithamullai
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lenovo power bank

Address:Chennai, Tamil Nadu, 600029
Website:Snapdeal

Lenovo power bank order made on 05-10-16, order id [protected] suborder id [protected] deliver was never attempted but getting messages as attempted delivery but not successful . Pls kindly deliver my product. Courior service by shipping services . Tracking order FCMA5380032. This kind of activity happenening for second time. My previous order without being delivered was cancelled automatically...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jkproofdas
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective product not replaced

Address:New Delhi, Delhi
Website:www.snapdeal.com

I had ordered a Data Wind MoreGmax 4G7 calling tablet from Snapdeal on 04-10-16 with Gold scheme in which 14 days replacement assurance was given. On[protected], I received a defective product from from the seller Tablets Investments India Pvt Ltd Kunda_VL-VolI, in which touch is not working in some portions of the display. After two days, on 09-10-16, I placed a return/replace order. On[protected], Snapdeal assigned a service visit to authenticate...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chahatpreet
from Narayangarh, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refunding of my money

Address:Gurgaon, Haryana, 177001

My order no[protected]
i had ordered a product on snapdeal that i recieved was defective .when i asked or return ther said that they can not arrange pick up so i had to courier myself ...the charges of courier they said to return me..but now they are not refunding my courier charges...which is rs310..whenever i call them on their customer care number they do not let me talk to there customer care executives.....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Brij Choudhary
from Egra, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Philips qt4011/15 pro beard trimmer red & black

Address:Dibrugarh, Assam, 786602
Website:snapdeal.com

My product order no.[protected] has been delievered to your courier (ecom express, duliajan (assam) & they told me that your booked by cash on deleivery mode.
While i made payment with transation id-bil/[protected]/trimmer/snapdeal.com-dj dated on 07.10.2016 at the time booking the order.
I can't beleive a big brand of onlineshopping company is giving such type of service.
Solve this matter asap otherwise i will never...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sandip_2016
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My order status shows delivered however I have not received it

Address:Gurgaon, Haryana, 500081
Website:www.snapdeal.com

My order status shows delivered however I have not received it. Order number [protected]. I tried calling up Snapdeal customer care numerous items but the IVR does not let you to speak to any customer care executive. The order is already paid for and I want to know information about my order. This is really poor customer experience and not at all professional....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
ankitsingh chauhan
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Returned but not replaced

Address:New Delhi, Delhi
Website:snapdeal.com

I got my product nova trimmer on 6th october but it never worked i applied for a replacement, they taken back the product but after someday they closed the request by saying that we have done quality check and it didnot meet our requirements and send back my product.I feel cheated since product is not in working condition wht i will do with that.My money lost...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
M
manjeet29
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product

Address:560093
Website:Snapdeal

Order id: [protected]
I have ordered prestige iris 750 watt mixer juicer on 3rd october 2016 but still item is showing somewhere with vulcan in white field. It has been more than 10 days now an i am yet to receive any update on my product. Pathetic service by snapdeal and vulcan.
Show some business etiquette, you don't deliver the products on time and run a business saying unbox diwali. Please help me out in getting my item...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
Dr. D. N. Hazarika
from Tezpur, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Portronics Arrow Wireless Mouse Blue

Address:Sonitpur, Assam, 784176

Sir,
Few minutes back, I received the packet containing the mouse. But I astonished to find that though I placed order and paid for 2 (two) mouse of Portronics Arrow Wireless Mouse Blue, I found only one in the packet. I am enclosing herewith the Retail invoice where it has been clearly mentioned about the prices of two mouses.
I request you kindly to make an inquiry so that my paid amount is not wasted.
Thanking youbr...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Sameer@281290
from Pune, Maharashtra
Report
Copy

Car reverse parking sensors

Address:Pune, Maharashtra, 412106
Website:Snapdeal

My car revers parking sensors not working...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy