Snapdeal.com Complaints & Reviews

Oct 15, 2016

Updated by peeyushjain26 I had used snapdeal for the first time and i would say that it is the worst online shopping company. after raising request above, i got call and message from the company yesterday saying that engineer will visit and check, now today the message is coming that i no need require the same. how you guys are assuming that?
i want clarification as soon as possible and i want to just return the product. no matter how.
Please, please please respond immediately.

Oct 13, 2016

Updated by vilas.ingole correct Order ID: [protected]

Oct 17, 2016

Updated by vilas.ingole I have ordered (Snapdeal Order number:[protected]) the sofa through SBI credit card EMI option through snapdeal and this month i got credit card bill from bank showing total amount payble rs:17474/- insted of 1 emi rs:1500. I have been complained the same to snapdel and SBI with complaint no:32310395 on 13/10/2016 till date there is no call and i am continuesly calling them they will reply with massage saying you will get call from concern deportment by eod or in 24 hours till date i did not got any call... Please look into this.. As bank said that issue is with snapdeal or vendor.

Today Snapdeal confirm that they already initiated transaction for EMI to bank but bank is not getting proper reply.

Oct 17, 2016

Updated by vilas.ingole Snapdeal order no - [protected]/[protected] placed on 4th Oct 2016 and till date not dispatched.. not getting any proper response.. i don't want to cancel this order.. please confirm as soon as possible otherwise i will launch a complaint to consumer court against Snapdeal...!!!1

Oct 20, 2016

Updated by vilas.ingole Hello Snapdeal,

I have ordered (Snapdeal Order number: [protected]) the sofa through SBI credit card EMI option through Snapdeal and this month i got credit card bill from bank showing total amount payble rs:17474/- insted of 1 emi rs:1500. I have been complained the same to Snapdeal with complaint no: 32310395 on 13/10/2016 till date there is no call and i am continuesly calling them they will reply with massage saying you will get call from concern deportment by eod or in 24 hours till date i did not got any call... Please look into this.. As bank said that issue is with snapdeal or vendor.

Now SBI confirmed that issue is with Snapdeal.. So Snapdeal please give the proof for the same.. otherwise I will launch a complaint in consumer court Pune against Snapdeal.. otherwise cancel the order and refund to me as soon as possible.. as I am very disappointed with the service.

Regards,
Vilas Ingole
[protected]

Oct 13, 2016

Updated by Anil john 101 please contact me overphone . several times i contacted customercare and i was unable to talk with the customer care executive kindly contact me .i am waiting for your call

Oct 13, 2016

Updated by paritosh2015 snapdeal is a fraud company

Oct 13, 2016

Updated by paritosh2015 i will never buy anything from snapdeal in future .Very pathetic service and Courier Company I have not seen ever.Order ID: [protected] Streax Cream Hair Color(Golden Blonde) 7.3 Set of 2 Rs.230 but delivery person have taken 240 rs(extra 10 rs).and what a pathetic customer care number !! I am disappointed and frustrated with Snapdeal as they start cheating the people.

Oct 14, 2016

Updated by paritosh2015 when after 20 years?????

Oct 16, 2016

Updated by paritosh2015 Order ID: [protected] (1 Item) DETAILS
Placed on 03 Oct, 2016
status -out for delivery n date[protected].today[protected] and order delayed and has not been delivered !!are you delivering or not? i want my order to be deliver otherwise I'll cancel my order .
Date, City Activity
[protected] | 14:09:45, Howrah
[protected] | 21:31:15, BALLY
[protected] | 21:31:15, BALLY
[protected] | 21:31:14, BALLY
[protected] | 19:13:07, BALLY
[protected] | 19:00:53, DELHI
[protected] | 20:10:56, BALLY
[protected] | 20:10:55, BALLY
[protected] | 19:51:01, BALLY Undelivered (Reason Code : 224 - Address Unlocatable)
[protected] | 18:01:22, BALLY
[protected] | 11:25:13, BALLY Shipment sent for Delivery
[protected] | 19:45:11, BALLY
[protected] | 19:45:08, BALLY
[protected] | 19:26:07, BALLY Undelivered (Reason Code : 217 - Delivery Area Not Accessible)
[protected] | 19:26:07, BALLY Undelivered (Reason Code : 217 - Delivery Area Not Accessible)
[protected] | 11:36:55, BALLY
[protected] | 11:33:24, BALLY Shipment sent for Delivery
[protected] | 18:08:33, BALLY
[protected] | 18:08:31, BALLY
[protected] | 18:08:30, BALLY
[protected] | 15:32:13, BALLY Undelivered (Reason Code : 331 - Consignee requested for future delivery )
[protected] | 09:58:28, BALLY
[protected] | 09:56:39, BALLY Shipment sent for Delivery
[protected] | 20:42:24, BALLY
[protected] | 20:42:22, BALLY
[protected] | 20:29:32, BALLY Undelivered (Reason Code : 215 - Disturbance/Natural Disaster/Strike)
[protected] | 20:29:32, BALLY Undelivered (Reason Code : 215 - Disturbance/Natural Disaster/Strike)
[protected] | 10:54:25, BALLY
[protected] | 10:39:16, BALLY Shipment sent for Delivery
[protected] | 07:26:55, BALLY Shipment at Delivery location BALLY
[protected] | 06:53:12, BALLY
[protected] | 01:12:57, KOLKATA
[protected] | 18:51:14, KOLKATA
[protected] | 17:24:24, KOLKATA
[protected] | 16:52:58, KOLKATA Shipments connected from KOLKATA Pickup Center to KOLKATA HUB
[protected] | 16:52:58, KOLKATA Shipments arrives at Pickup center KOLKATA
[protected] | 16:01:30, KOLKATA Shipment Redirected

Oct 18, 2016

Updated by paritosh2015 wow Order ID: [protected]
Placed on 03 Oct, 2016
The order status is 'Delivered' but I have not received it.totally BS status !
why did you update false information? you people have cancelled my order without informing me !!!
There is no number to call or email address - total incomprehensible.Customer service is non-existent.This company have no way to call or email customer service where an individual can handle your case. The phone number of so called customer care ends on IVR and questions end on website.

Oct 13, 2016

Updated by Sheel Ratan Srivastava I purchased a product from Snapdeal on 03 Oct 2016 and product should be delivered by 13 Oct 2016 but till now it is not delivered and no info when I raised a compliant I got a call from help desk some one Mr. Sanjeet contact number [protected] and person told me that the courier boy came to my address and he did not found any person which is totally wrong reason the delivery address is office address and one person is 27*7 available. From last couple of days I am in touch with Snapdeal customer care and raised a complaint ID 31648249.
In courier site also it is not updated that courier boy came to my office. for more details pl. checks with the attached image.

Oct 13, 2016

Updated by Mohammed Sufiyanq After complaining here I got call from this number +91 [protected] they asked me code, bank details and OTP code by recharging freerecharge0 txn INR 9900.00

Oct 13, 2016

Updated by EKESHWAR SINGH RAWAT Plz fastlly retrun my payment bcoz Time is above to 24 hours but my payment not return . You should have return my payment otherwise i have further complaints of other.

Oct 23, 2016

Updated by Vijeth Kulal Thanks for speedy refund policy . Please stop encouraging sellers from grey market in portal else our Indian e-commerce site may be pushed to corners as eBay.