Snapdeal.com Complaints & Reviews

Your company is a person, his name is ram prokash patel, (Senior executive) cheated with me, rs. 8200 / -, i got a reward for that. - submit

I have dropped 20 mails to snapdeal support team. Every same reply saying we are tracking proof of delivery. It's been three months. This is not the way you handle issues. Please refund my money since order not received
My mail is shivu.[protected]@gmal.com
My snapdeal order id is [protected]
I had ordered Brass Nandi Cow Statue with Beautiful Carving For Religious and Dexorative Purpose Home Décor

Fake messages and calls coming regarding the order done on snapdeal. And they demand money. How they got name and address of me which i provided to snapdeal for the delivery. This company is irresponsible and irrelevant towards costumer privacy and safety.

Kya huwa mere return pardsal ka mera boht dimag khrab ho raha hai na snapdeal customer ko call leg raha hain
Main aaj ke baad snapdeal se koi iteam purchase nahi karunga aaj dekhliya maine log bht sai bolte hain snapdeal ke bare main aaj pata chala mujhe aap ne galt iteam bheja hain mera bht dimag kharab ho raha hain na replay a raha hain na iteam return ho raha hain

I got a message from bg - snapbz stating that "dear customer you have won2nd prise in snapdeal company. Your prise is swift dzire car (8.20lac) more information visit - http://shoppindraw.com
Call - [protected]

Request snapdeal to handle this fraudulent act.
I got a call from a number representing snapdeal about the lucky prize from this number : +91 [protected].

Request you to investigate and retain your reputation

Congrats! You are winner of snapdeal online shoping company. Yoyu won (Tata nexon) or rs 890000. Service charge 6200 applied. For any details contact us:-[protected].

Congratulations for snapdeal online company l. T. D. Bumper dhamaka lucky draw contest happen and you won 1st prize tata nexon car and market price 6, 40, 000 winner lucky coupon no:-7575 for any detalis cont-[protected] gm no-[protected]

Hi i am shubhangi and i am from mumbai as i have did shoping from snapdeal but there was no offer related to car it was just an photo frame offer which i get.

Today at 11.30 i received cal from unknown person and he was from jharkhand he said i won car of tata for the same reason i have to pay 6500 and he needs my details bank account details. But i denied and said m not using online payment system. Si he said got to the bank and deposit the amount also i recorded his call so which m sending and i want to take and action against that kind of people who was using snapdeal co name and chitting with ur customer... If it happens again i lodge police complaint against the company

Order id: [protected] (1 item) ink printer of epson l3110
Placed on 11 jun, 2020
Payment 749 rs
Sir
Above my order i order give 11 june 2020 from gift card and my card no is [protected]. Company tell me that order had delivered at 28 june 2020 but i don't resewed the order because 28 june 2020 was sunday and sunday my office was closed and i complaint the snap deal website but result is zero. And i track my order in snap deal login and result is delivered i attach this pic.
Thanks
Manjit singh
Vpo kala sanghain distt kapurthala punjab pin 144623
[protected]

I got a call from snapdeal and asked me to go to the link which they provided. Snapdeals.net.in.

Asked me to rs. 4150 to get cash or car is that correct

I placed an order for oxymeter received a thermometer asked for a return the pick up was scheduled and now it shows unsuccessful need a re pick up

Https://m.snapdeal.com/ryc?subOrderCode=[protected]

I ordered two bedsheets but received only one and the order status shows delivered for both the products.
For one of the bedsheet, i got the message about the delivery but i did not receive any call from their side and they claim it is delivered. I ordered it on 2nd july and the message came on 8th july 2020 around 6 pm but no product is delivered.

I raised the complaint at the help centre of snapdeal on the same day and still did'nt get any response from their end. No body is picking call in their office. I therefore request you to look into this matter by making them either deliverthe order or refund the amount which is rs. 499.

I had placed order for 3pack of natural healthcare levenum for all types of liver diseases for an amount of rs 1499/- vide order id [protected] from snapdeal.com on 11.06.20 and i had prepaid rs 1388/- as they provide rs119 discount.
But i had received only 2pack on 19.06.20 and i had informed them the shortage at the moment of receipt. They asked to return the product. As i was continuing the medicine i was not able to return. And secondly i had fear that i will not get refund even if i return, as this item is non returnable item and no window of return approval in snapdeal.com site was received at the time. The same was intimated same by email.
I requested them to send the shortage one bottle pack and informed the courier charge if any will be prepaid by me.
They didn't send the shortage one till the time even though many request has been placed by me.
I think this is their usual practice to send the shortage by giving discount.
Necessary action in this regard is solicited

Yesterday i recived some coupon and letter from snapdeal via post. Today i received call from someone in the morning they said you win 10lacks by this coupon. They ask bank account number and also they said i need to pay 5000 in their account number name. Mukesh kumar
A/c. [protected]
Ifsc. Sbin0001242
State bank of india
Their phone number is [protected] is this fake i know please take an action from your company

I ordered 2 products from snapdeal and paid online. But snapdeal delivered only one of it. They labelled bill of both on the box, but inside box only one product was packed. I tried hard to contact customer care and raise my concern but no one from snapdeal paid attention. After so many attempts I got same reply at support messages every time. There is no option to call them. I think either no customer care department exists or they want to cheat.

Hello,
This is my following details of my concerned

Registered mobile number on snapdeal : [protected]

Suborder i'd -[protected]
Order i'd -[protected]

Product' s name - peshkar digital alarm clock

Customer's name - sayan pratihar

Complaint :

I got a totally different item from the product's description, then i raised return request mentioning the problems,

After approval courier partner ecom express is assigned to pickup but the pickup agent is continuously rejecting my return pick stating product's verification doesn't match although i raised my return request for getting a different item and my complaint was 100% correct.

So far 3 times the pickup agent refused to pick up giving the statement as product's image doesnt match, unable to do quality check.

And also inform me that if they get a statement by mail from the snapdeal as the return pickup is for ' different received product' then only my return would be picked up otherwise not.

I am continuously trying to explain my problem to the snapdeal customer care support but getting no useful response from their end,
Also they are not taking any action on priority to my complaint.

Finally i just want to say that my pickup must be done immediately or provide me the alternative mode to send the return by myself, to get refund.

Please 🙏 do value your customers

I am waiting for my reimbursement amount since past 2 months. There are many tickets open in my seller help page.

I am been made fool by customer support by not providing my money back to me.

Dear sir, This is Vinay Shukla I purchased Rupa jon pack of 5 vest from Snapdeal on 16/ 05/2020. They delivered wrong product, I complained to company and initiated for return, His courier partner picked up the parcel on 4 or 5 June. After few days I inquired about my refund they accepted that parcel has been picked up but not updated and assured me that with in 24 to 48 hours they will transfer my refund. As it has passed one month still they have not issued my refund. The button which is used to contact them on web site also disabled. I tried to contact them 5 to 6 time but got the same answer. My complain is not about my money but i want to inform you that how these people are treating customers. I hope you will take a serious note on this complain and you will take an effective steps toward this kind of behavior. Thank You.

To whomsoever it may concern

Sanpdeal is misusing data of customers as everytime i purchase from snapdeal i got fraud calls (Pic and message enclosed).

Please look into the matter that who is leaking customer data.