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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 387

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3
3g sajjad
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't get my refund amount from 2 years

Address:Bangalore, Karnataka, 560001
Website:snapdeal.com

I placed order for mobile 2years back 2014 i dint get refund of money i am completing so much time my registered name sajjad khan registered mobile no [protected] my email id is 3g. [protected]@gmail.com i am now using another mobile no [protected] and i have details of track id order no please replay me soon...
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R
rachna rautela
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding refund

Address:246174

I have ordered micromax canvas 4 plus A315 on 1 oct 2016. order was not placed but payment was deducted from my bank account. I tried from 4 days but customer care centre not receiving my phone not even a particular email I'd is there. i' m a student and immediately neend my more money back. very bad service by snapdeal. this is my last warning to snapdeal to refund my balance and please give me a particular email id where I could send the...
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A
amitbanerji82
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake product delivered

Address:New Delhi, Delhi, 110018
Website:www.snapdeal.com

I purchased a "davidoff cool water edt 125 ml" from snapdeal.com on 2nd october, 2016 (invoice # sbd95b/16-17/8833). the product was delivered to me on 4th october, 2016; however, the product delivered is fake. when i contacted the customer service for snapdeal, they told me that there is no return for this product even though i was sold a fake product....
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A
abhishektupai
from Lala, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Undelivered shipment

Address:Cachar, Assam, 788001
Website:www.snapdeal.com

On 27th september, 2016 i have ordered a pair of andrew scott loafers, for one of them i have selected cash on delivery which i had received successfully on time and i could even track that before it was delivered but for the other one for which i have paid already has not reached yet even i am not able to track the shipment now, where is the other shipment ?...
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K
kabutor
from Noida, Uttar Pradesh
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Failed medical kit

Address:176303
Website:snapdeal.com

I buy a glucose monitor with thermometer. but not he work. not show result. thermometer and glucose monitor..order number is [protected].please reply. thanks....
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A
Aslam_2016
from Mathura, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrongly charged of rs.43098

Address:Gurgaon, Haryana
Website:www.snapdeal.com

Purchased an iphone 6 for rs.43, 098.00 on 12th of july 2016, the phone was delivered on 19th of july’2016; subsequently, a request to return the product was made with snapdeal customer care after 2 days.

As per snapdeal instructions, the phone was sent to snapdeal warehouse through manual courier & received at snapdeal qc center end of august’2016. A notification was received from snapdeal that the refund of rs.43, 098.00...
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M
magna73
from Jammu, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:New Delhi, Delhi, 174036
Website:www.snapdeal.com

I had paced and order vide No.[protected] of Lotto white track pant of Rs. 650/-. The company sent a defective product. I complaint and company asked me to send the product back. I sent it through India Post on 13.08.2016 but it came back to me due to insufficient address. I asked Snapdeal then they told that I should send it through any courier service. I sent it through DTDC on 3.9.16 but it could not be delivered as the address was insufficient....
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S
Sanjeev Krishnan
from Kallakkurichchi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dispatch doc number : 1279162735558

Address:Palakkad, Kerala, 678546
Website:Snapdeal

I ordered three watches from snapdeal but I received only one out three. Retail invoice is showing it contains three products in it but it doesnt. Product was delivered on october 3rd to the correct address itself. As the packet was sealed i couldnt check the contents at that time. When i opened it today the product which was described in the invoice was not in it. Kindly do the needful at earliest and let me know the details of the above...
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J
Jseven
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Two Products

Address:New Delhi, Delhi, 560037
Website:www.snapdeal.com

I have ordered a Grinder, Dabur honey and OSS bike cover.

I have received the Grinder but I have not received the remaining two.

I contacted them they say my refund for dabur honey is still in process until the courier team confirms . When i called the courier company they said the product is damaged and cannot be delivered. That is not my responsibility but it's the courier's company. It has been over 4 weeks...
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K
Kanav Wadhawan
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Need correct product delivery + refund.

Address:411027
Website:www.snapdeal.com

Dear snapdeal,
Had heard of your awful product offerings many a times, but never knew this is so very common.
So you see a nautica blue edt perfume as horlicks? Seriously?
Nautica blue edt perfume 100 ml for men
Order id : [protected]
Having now had a privilege of having this picture on your timeline, i am now in a state to hamper your image, very well. One thing you should be mindful of is, i need this...
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K
krishnakantsingh
from Patna, Bihar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Mobile phone

Address:Patna, Bihar, 800001
Website:www.snapdeal.com

Complaint letter about poor costumer service
To :Kunal Bahl and Rohit Banshal
Dear snap deal,
I am writing to you today to explain about a bad experience I had at snapdeal on 17 sep till now
It is appalling to witness an employee Mr sandeep social media, Mr anupam, miss pooja and mr satpaal.of such a respected company to behave in such a manner was both shocked and disappointed to have been treated in this way...
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R
Raghavendra M J
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Failing to Return in Snapdeal.. Cheaters :( ==== Suborder ID: 19337088290

Address:Bangalore, Karnataka, 560078
Website:www.snapdeal.com

Sandisk Ultra Dual SDDD2-064G-G46 64 GB USB 3.0 OTG Pen drive Black

Order ID: [protected] (1 Item)
Placed on 02 Oct, 2016

Suborder ID: [protected]
Order Placed on: 02 Oct, 2016

I want to return the product. But it is failing in the last page, where we select the mode of money transfer. Awful experience, Please help me in getting my money back.

Attached the Video, On...
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Y
YOGESH VAJA
from Rajkot, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nova 2 slice panni grill maker

Address:Kheda, Gujarat, 387002
Website:www.snapdeal.com

Kindly request to you, i was purchase nova 2 slice panni grill maker on the date of 26th of september.& delivered on 1st of november as given address.
Now problem is that, this grill machine is not for properly hot it means not hardly toast.
That's why i was request for refund but snapdeal not picked up from my address customer care was telling pickup service is not possible.
My question is why delivery is possible and...
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M
mrithas
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

1 Lux soap Rs.70(at the price of 3 soaps I received only one soap)Order ID: 15366136843

Address:Bangalore, Karnataka, 560076
Website:www.snapdeal.com

Several times, I contacted SNAPDEAL, but they are simply closing the case by saying beauty and personal items cannot be returned.

First of all, they could not understand what I want...

I want the remaining soaps..

I found only one in the box when I opened it.

Very much disappointed with USELESS customer care of SNAPDEAL

Rs. 70 given for one LUX soap

Order...
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V
Ved Prakash Tiwari
from Jaipur, Rajasthan
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Shipment delayed

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Snapdeal.com

My order number is [protected] and shipment is delayed due to snapdeal negligence. They haven't send Form 39 to courier company FedEx. This form is require to move the shipment from one state to another state. The shipment is still in Gurgaon Harland from two days. FedEx is unable to deliver the product to Noida UP. Do the needful on urgent basis...
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D
dimmy thakur
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refuse to take orderid-14880052238

Address:147001
Website:www.snapdeal.com

Repected form,
I have been an old customer of snapdeal... On the start of sep, 16... I ordered few dress items... One among them was not of good quality... I started the procedure to return it... Next day courier pick up boy came but refuse to take the item saying that some mrp tag is missing... But i hav kept all envelops and stickers intake as i had received... Retail invoice, mentioning item, manufacturer, mrp amount, barcodes...
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Natraj Kandasamy
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not delivered

Address:625016

Order id: [protected], estimated delivery
On or before 25 sep, 2016. Till today snapdeal has no idea where the consignment is,
Daily they are replying in twitter but nothing happened. Iam following them on daily basis through twitter, as no other option to contact them,
No customer care number
No customer care email id
I wonder how they are giving big time ads and there is no basic customer care.
All...
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A
ashok520
from Guntur, Andhra Pradesh
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Order cancelled. But snapdeal shipped

Address:Guntur, Andhra Pradesh, 522647
Website:snapdeal.com

My Order ID: [protected]

I cancelled my order before shipping. But the status showing that "An cancellation request under processing".
And the snapdeal shipped the product after i placed my cancellation request. I want to cancel my order....
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M
madonna sofia
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order cancelled after one month

Address:Mumbai City, Maharashtra, 600054
Website:www.snapdeal.com

I ordered, from snapdeal a cozy seater sofa, after one month yest they have jus sent a message stating "due to technical error" they will be cancelling the order, .They promised to deliver, and we planned everyhting around it, now they jus simply cancelled it after a month. We trust online and pay them now they said they will refund in emi, that means i wont have my limit of 13000 also in my account, how will it benefit me, what if i want...
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rsp23
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

False cashback offers on unbox diwali sales

Address:560041
Website:snapdeal

Website displays 20% instant savings with citibank credit and debit cards issued in india.

But later point i am realizing cashback offer is not applicable on xiaomi mi max (32gb, silver)- suborder id: [protected], order id: [protected], placed on 04 oct, 2016 - rs.13, 999

I have been trying to get the details from custromer care then i am understanding how tedious is to contract them. there is only 1 number 092126...
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