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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 386

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D
dmpl
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint against snapdeal

Address:380009
Website:www.snapdeal.com

I ordered a lee cooper black slim fit solid jeans from snapdeal in 1st october 2106. My order id [protected]. Sub order id is [protected]. It was delivered before the tym specified but i was not available. When tracking the order it said consignee not available. Then i rescheduled the order for the next day. But no one came for the delivery and it shows the status that "consignee is not available" for the second day also. No one came for...
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Ag2000
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not given

Address:Gautam Buddh Nagar, Uttar Pradesh, 201309
Website:Snapdeal.com

Hello,
My refund of inr 5598/- is not given back to me since 6th june.
Faulty product returned through a proper channel (Covered snapdeal 7days easy return policy) and i received confirmation also that product received by snapdeal successfully on 6th june.
But after several calls (More than 10 times) and complaints[protected] there is no action taken by snapdeal.
All cce and even sr. Cce ms. Vaishali assured me...
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Address:642126

Hi sir 4 oct 11:30pm I ordered a fastrack watch by net banking but I have not available at deliverd date so I cancel order on that time itself but I didn't get the money back (refunded) when it gets refunded to my account...
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K
kaleemidu
from Kanpur, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Exide EP100-12 SMF12V-100AH Battery

Address:Kanpur, Uttar Pradesh, 208001
Website:www.snapdeal.com

I was order exide battery & sukam inverter for my home use, on 25th of april, but snapdeal delivers only battery, no inverter receive. According to their 7days return policy, i was unable to check my battery. however Sukam inverter was automatically cancel by snapdeal because o[censored]navailability, after that i again order inverter and result the same, unavailability. I order third time again a inverter and result the same. I get my refund after...
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abhi16202
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal returned my order and not refunding money of two product

Address:Jajpur, Odisha, 75519
Website:hoia

My order id no. [protected]amount rs.1398 and another order id. [protected] amount rs.1329 . TOTAL AMOUNT 2728.Received on 28th September and returned my product as I 1 product that is jeans didn't fit me or size problem and another order which was memory card which didn't support my phone because my phone support upto 32 gb and I don't know this reason.so I returned all my product and pick request came from delhivery and they have also picked...
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sounakgogol
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pickup of Item/Return

Address:New Delhi, Delhi, 110020
Website:snapdeal.com

I've ordered a KTC FLIP COVER for my SAMSUNG S7582 on 28/09/2016; (Order Id: [protected]) after receiving the product on 01/10/2016 I found it to be very low in quality and partly damaged.
I triggered the return within 15 minutes of its delivery. (Ticket Id:[protected]
The pick up was scheduled on[protected] through courier service.
It is end of 05/10/2016 but there has been no communication of any sort from your side...
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Premyuvaa
from Karaikkudi, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money transfered to snapdeal but product not in "my orders "

Address:New Delhi, Delhi

I'm premkumar, email : [protected]@gmail.com

I ordered a book on 2nd october 2016, while money transaction, transaction failed but money deducted from my account. ordered book, not added in"my orders" page. snapdeal faq said that money return very soon, but money not refunded till date.

Tranaction id : ccadj1ant901igaaachku0 / details : jasper infotech private l...
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V
Vishal Raj
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Rubbish shoes delivery

Address:New Delhi, Delhi, 110058
Website:www.snapdeal.com

I ordered (PKID: [protected]) Adidas Shoes on 02nd October, 2016, but received the muddy/rubbish shoes (see pic) on 03rd October, 2016. I immediately launched the complaint (Ticket Id:[protected] on 03rd October with customer care and they assured me that I will get my refund and will arrange the pick-up. Since then unfortunately the courier company kept refusing this pick up with fake reasoning that I am not available at home or I don’t...
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Manglemjao Kha
from Bhubaneshwar, Odisha
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Spacewood Optima 3 Door Wardrobe

Address:769001

I have received the Spacewood Optima 3 Door Wardrobe. But who will install the said product ?...
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N
Nadghad
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Deceiving product placement and misleading claims order id: 15273993635 2nd october 16

Address:400003
Website:Snapdeal.com

You claim that you sell genuine products, however the nexus phone is so phony it does not tell any thing about the brand, service center, your promised warranty of six months and the country of manufacture. It has all tell tale signs of grey market product. Then the phone seems to be have changed many hands before coming to me though not used it appearance clearly indicates that lot of people have already returned back this piece. When your...
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tunasena
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Issue regarding Delay in Delivery of my Snapdeal Order No.15610811914

Address:Tinsukia, Assam, 786181
Website:www.snapdeal.com

Dear Team Snapdeal, with extreme concern regarding my Snapdeal Order No.[protected] amounting to Rs.7384/-which I have placed on 3rd Oct, 2016.So, I would like to know from your side that why my Order is being delay ? When my Order will be dispatch ? Therefore, it is earnest request and appeal you Team Snapdeal to dispatch my Product at the earliest and also deliver the best and o.k tested product at the earliest.I will be for your response.Thank's....
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S
swap1314
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:Mumbai City, Maharashtra, 400708
Website:snapdeal.com

I had cancelled my order Order on 20 Sep 2016 and still I've not received my refund. I m following with customer service team daily about the issue but they don't have any clue why the refund is not done. Snapdeal service is pathetic and customer care team does not about the customers. I'm irate now and want my refund immediately. I need a human response and not a customer generated one. My order details are below:

Order ID:...
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Shiv Shanker Sen
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivered

Address:New Delhi, Delhi, 110019

Order ID: [protected] Placed on:Wed, 3 Aug, 2016 Delivered on:Thu, 4 Aug, 2016 I am forced to write to you in regards to a refund for a wrong shipment which was delivered to me. Received Micromax Keypad Phone instead of iPhone 6s (64GB) (Color: Gold) and same day escalated from your portal that I received different product and pick up was done on Sat, 6 Aug, 2016.I would really appreciate if you could intervene here and end this harassement...
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V
vijay raz
from Jaipur, Rajasthan
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About deliver local amway product

Address:208001

Dear sir/ madam
i have ordered on snapdeal on[protected] and i delivered this product on[protected] { one product order no [protected] (1 Item)} name amway daily pack 120 tab this product is local not good . i feel several problem in my body. and docter check my body and get weakness complete body etc. pl. an....
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Rishav Nag
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not received lakme nail color remover, 27ml, suborder id: 19372342035

Address:New Delhi, Delhi, 700008
Website:www.Snapdeal.com

I had purchased a lakme nail color remover on sunday (2.10.16) from snapdeal.com under the cod scheme. I had received a message from snapdeal yesterday stating that my order is ready to be delivered and that to keep my cash ready. However, they did not turn up. And in the evening, i received saying that the delivery attempt failed due to customer's wish. I have no idea what is happening. No body is calling for delivery and snapdeal is covering...
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nehaagrawal3jan
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Delivery of gift card not required after 21 hrs of placing order (in website it is written 2-3 hrs)

Address:New Delhi, Delhi, 110005
Website:snapdeal.com

Dear sir,

I placed below order for cleartrip gift card on 30th september at around 9:30 pm

Order id: [protected] with mobile no [protected]
Order id: [protected] with mobile no [protected]
Order id: [protected] with mobile no [protected]
Order id: [protected] with mobile no [protected]

And on your snapdeal.com website it was written that it will be delivered in email in 2-3...
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S
Samarth Hegde
from Bengaluru, Karnataka
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Cancellation of order

Address:560054

I have ordered a set of Jeans pants Which was being displayed on the TV in the DEN TV shop Channel. Please Cancel my Order. I came to know about the major issues of snapdeal. So I have decided to cancel the order. the harassment given by the company to its customers is unbearable, Order number is[protected]. Please cancel the order as soon as possible......
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P
pervio
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund

Address:600126

Worst online shopping experience I booked item on 22 Sept item to be delivered by 27 no status upto 27 and message received this item is cancelled and amount refunded on 29th id [protected]&[protected].refund not received till date contacting cc of snabdeal is next to impossible fed up with procedure very complicated I want refund immediately...
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R
rhtkm92
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replace/refund

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Hi sir
this is rohit kumar Order ID: [protected] is i received this product on 23rd sep and i made compain on 24sep2016 Reference number: 30373171 against handset hanging issue then they sent a engineer to check my device fault and they came and found same issue and told me we will reply with in 24 hours but not got any responce after that i make call to customer care lot of time and they
assured me your handset will replace...
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rajar6696
from Raipur, Chhattisgarh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Doing fraud with consumers & not giving my refund amount

Address:110001
Website:www.snapdeal.com

I've placed order from snap deal on 21-sep.

Order no. [protected]
Suborder no. [protected]

Received on 29-sep & found the quality of product is very poor..

So i returned it immediately..

Product has been picked up by ecom express on 30-sep

On the same day my account page of snapdeal is showing as "refund successful".. But i haven't got my refund till now..br...
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