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Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 388

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P
Prashanth R G
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not delivered

Address:Bangalore, Karnataka, 560064
Website:www.snapdeal.com

Dear sir I placed an order of fitzon 105kg home gym with prefer Order ID:[protected]Placed on: Wed, 21 Sep
Estimated delivery was at 29th I made an pre payment also but till now I don't get my product daily I'm calling for customer care every asksv24 hour 48 hour but no work is going on this effects on customer satisfaction. I don't know so much irresponsibility if you can't deliver on time means why you have created you own Delivery...
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Monjeet Goswami
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I didn't receive the refund for Samsung j2 pro 2016 edition

Address:Gautam Buddh Nagar, Uttar Pradesh, 201306
Website:snapdeal.com

I ordered Samsung galaxy j2 pro 22nd sept 2016. The promise date of delivery was from 24th to 26th sept 2016. But the product gone out of stock any shipment of my product has not done till 25th of sept. 26th i.e next day was the last day of my delivery but I didn't get the delivery on that day rather Snapdeal shiped the product on 26 sept and I get the product on 27th sept. But on opening the box I found the product was not the one I ordered....
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R
Rupes74
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Chinese sewing machine, delivered very, poor quality like a toy

Address:New Delhi, Delhi, 110085

I had order a sewing machine on Snapdeal, I paid on 23rd sep, product delivered on 30th sep means 8 days.
Now I have filed a replacement of item because it is not stitching properly and it is very poor, as it is a Chinese imported item, which like a toy.
Today I got a msg. that your reverse pic up failed, I got shocked, I can not understand the meaning of this msg.
Pls don't spoil the reputation of online business, and...
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Vatshal Gupta
from Ghatal, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

2nd time damaged product

Address:New Delhi, Delhi, 711101
Website:Snapdeal.com

I regret shopping with you, snapdeal it's very annoying. I ordered a dinner set czar international lifestyle ltd, white and green melamine 32 pc's dinner set.
Order number-[protected]
Order placed on - 30th august, 2016.
Sub order id - [protected]
Order received on - 3rd september, 2016
Replaced on - 24 september, 2016.
I received the replaced product today on 3rd october and regret to inform you...
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Dawa Paljor
from Dharmsala, Himachal Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cash refund on my cancelled item..

Address:1762159
Website:snapdeal.com

Last night (2nd oct) i cancelled a sandisk connect wireless stick 32 gbutility pendrive worth rs.2189.
I did payment through the pnb, but later i cancelled my order, but process is success snapdeal website. but the transcation is not complete in my account. i still didnt get my refund.
I called up for the customer care number and its not working.
Also in their website i tried different things.. somehow i didnt found...
+2 photos
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S
sueganes
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product purchased is, lego creator transport plane bagged (30189)

Address:560094
Website:www.snapdeal.com

Order placed on 27th sept 2016. The track your order link shows the product "prepared for dispatch" since sept 27th and no further updates.

It has been one full week, with no updates either via sms or via email or phone. My credit card has already been charged the full amount.
The worst customer care ever for an e-commerce company. The call center number goes through a maze with no option to get a live person.
br...
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Narendr K
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return and refund

Address:Mumbai City, Maharashtra, 400053
Website:Snapdeal. Com

This is about my order #[protected] which was delivered today. Apparently there's one more copy pending shipment. Obviously, I don't want the pending order and. Pls cancel the pending order and arrange reverse pickup of order #[protected]. I also want refund of INR 280 paid towards this order.
This company doesn't care about customers but only booking and collecting payments.

Narendr Khandelwaal...
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F
faizkhan1122
from Varanasi, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell laptop

Address:Lucknow, Uttar Pradesh, 226004
Website:snapdeal customer care

Sir maine 2 november 2015 ko dell ka laptop order kiya tha or mujhey 7 november ko receive hua.mere laptop mai jb problum aai to mai dell service centre gaya to unhone bataya k ap warranty 10 september ko expire ho gai hai..maine unko snapdeal ka bill bhe dikhaya.bt wo nhi maane...maine snapdeal mai bhe complaint k bt roz koi naya bahaba bana rahey hai...khte hai 48 hours mai problum solve ho jayegi fr jb call kro to 72 hours mai ho jayegi...
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M
MACGRAY KONICA MINOLTA AHMEDABAD GUJARAT INDIA
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Tea machine

Address:Ahmedabad, Gujarat, 380060
Website:www.ordermacgray.com

Dear Sir,

We have sell teo Godrej 2 CVM ecxella tea/coffee machine on same day same courier( valcon surfaces).

Selling Date-23 octomber 2015

courier name-valcon surface

and my product Transaction Id is-[protected] and [protected].
so please check my payment detail and we have got just Rs 5012 on 17 November.
but our MRP of two machine is 34, 000 so please check...
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nivedita patnaik
from Panipat, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I received an open htc desire 828 and i suspect it's fake

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:snapdeal.com

Order id: [protected] (1 item) details
Placed on 10 sep, 2016

Htc desire 828 dual sim 32gb (cdma/4g + gsm) dark grey.
Firstly i recived the product after 15 days. raised a complaint immediately that it was a open peice. you took 1 week to revert and again 5 days for pickup. now its almost a month i am struggling for a phone.

Now you send me a mail that there is no issue with the phone.
The...
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A
aparna12
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding money deduction & Refund

Address:411038

Dear Team,
After many follow up from Snapdeal team.thy still dnt provide me any refund from therir side.I am about to purchase kenstar food processor on dated 3rd october 2016.During Payment process i found transaction failure.Without purchase.Amount of rps 2999 has been deducted from my account. Its almost 15 days i still not received any refund.

Its pathetic service from snapdeal.will never purchase anything from...
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S
Sujulu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I received damaged electronic rice cooker, price 1440 rs

I am Ananthalaxmi, I got damaged item in 20/09/2016 and returned item (electric crompton craves rice cooker prize 1440rs)on 25 /09/2016, it is reached on 26 /09/2016, I paid return charges 600 rs I didn't get refund, daily I called customer care no, with so many customers I talked, but no use at all, some times they are cutting the call also and saying sorry .Quality team members checked the item, they told item is Ok, how it's possible .Item...
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Aadesh Bhardwaj
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Dell inspiron 3542 notebook (y561515hin9) 4th gen intel core i5

Address:Gautam Buddh Nagar, Uttar Pradesh, 201308

I have order dell inspiron 3542 notebook from snapdeal on 23-sept 2016, when i ordered it showed 15 days return. Before days my laptop charging isse and processor issue at all many problem... And i camplain your customer care but he's told me not refund my money... There are 15 days time,, you refund the product... Otherwise you not refund my product then i'll complain you in consumer fourm... That's it

Now what should i must...
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Rajaram Pawar
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order id: 15208670993 abruptly cancelled daybed after 15 days

Hi,

Its very disappointing to write, i had order daybed on snapdeal on 18th of sept'2016, for which i received proper order confirmation with order details. Today suddenly i received a message, mentioning my order is cancelled without any valid explanation. Most unfortunate part is, there is no grievance portal and customer care phones are unanswered. As a end user, i want to see my product delivered rather to see money transferred...
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poojarathi.me
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund money not received

Address:Muzaffarnagar, Uttar Pradesh, 251001
Website:www.snapdeal.com

I booked a Samsung galaxy gold mobile and paid for that mobile via netbanking on 8th of September 2016 but because of some issues i cancelled that order on 9th of September 2016. As i discussed with a customer care executive, he told me that the product has been dispatched and now you will have to refuse to pick that product. On 15th of September a postman came to my home with that product but i refused to receive. I contacted to a customer...
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Sanjay Menghani
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Morphy richards otg 28 ltr

As i'm fed up with the services of snap deal as i had returned otg of murphy richards 28 ltr on 27/9/16 but up to today i had not recd my refund of 5884 as ur person from customer care are saying they had deposited but i had not recd i had sent mail with scan copy of passbook attach but no response if at all if there is delay then ill file a police complaint and in consumer court and go to social media also pls respond fast...
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N
nayak ji
from Bengaluru, Karnataka
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Warranty

Address:Chhatarpur, Madhya Pradesh, 471001
Website:snapdeal

I purchase yu phoriya 5010 and snapdeal not give warranty ....
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Amoloils
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order cancelled after 9 days, even though part payment was made

Website:www.snapdeal.com

My order id:- [protected]. I have ordered microtek upseb 600 va invertor on 25th of sep 2016 and have made part payment through free charge. Now today they are sending me an email that that cannot fullfill the order. I have been waiting for the product. Snapdeal should deliver the product as they are displaying it on their site. If they cannot fullfill the order why the hell it is displayed on their site.
Now i want the product from...
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Abhishek_Swami
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not received and reason given to not refund is fraudulent.

Address:335001
Website:www.Snapdeal.com

On 04th September 2016,
I placed a single order having order id: [protected] for 2 items.

On 09th September 2016,
I received the shipment of the order. After checking both products I found that the one with Suborder id: [protected] is not good in quality. So, I placed a return and refund request immediately for this product through. Following are my reasons for return:
1. Product quality was low.br...
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SaradSaradivya
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund for order no: 15297268477

Address:Krishnagiri, Tamil Nadu, 635109
Website:snapdeal

This mentioned order number is Lenovo a1000 mobile item, prepaid order, then this order is cancelled before 10days, but refund is not credited my account, mentioned time at 27th Sept. So pls refunded my amount in my bank account...
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