Snapdeal.com Complaints & Reviews

Hi,

AWB no: UNISNPP6226793
Sub order id: [protected]

I had ordered MI note 3 on 15 sep 2016, I haven't received yet. I placed both order together however i recieved one that is cover in second attempt, its quite annoying how you guys serve, i have been ordering many things from snapdeal this would be my last purchase on snapdeal. Remarkable experience even today i havent received the product yet and payment has been already done. I dont believe in returning as if i feel even that would become huge issue for you guys to refund. I wont be able to open happiness out side the box even after receiving the product becoz my plans have been delayed. The customer care no is only recorded audio player no one to receive calls. The third delivery date was today 26 th sept 2016, yet not received. I am shooting this mail in a tangent of dissatisfied customer and hope to open box but without happiness receiving it too late if delivered. Hoping someone to respond this mail if available.
Kindly provide me the exact issue you guys facing to deliver either dont serve such services. I need exact timing to be delivered. The box delivered with unhappiness. Really disappointing service and expected lot but failing third time forced me to email you guys about your service.
Kindly provide exact date and time of delivery and concerned person to contact.

Thanks,
Pradeep

Order id- [protected] from Snapdeal had been cancelled by me on 23rd Sep. I refused the product at the time of delivery as per conversation to their personnel. But On yesterday it showing it successfully delivered to me. As it is already prepaid, neither they refunding my money back nor I had get the product. Kindly help me as money is already paid

I ordered Portronics Pure Sound Pro Bluetooth speaker.In the remote is different as they showed.so i ask refund, they said you have to return the product by your own cost.i return the product to there warehouse(amount 620).With out any confirmation from my side, they send mail that quality check failed we will return your product.i contacted customer care you are given different remote which not shown in your site image, they said we will register complain take action in 24hr.but i didn't get any complain registration yet now.Now return process is going on, i can't able to contact customer care executive and email.
Order id :[protected].
i need refund of product and amount for shipment

I was purchased order no [protected] since 16 days and this item was damaged so I send this order for for replacement to snap deal company 13/09/2016 but this company didn't replace until . I called for costumer care in snap deal for many times but they don't any response right now
Please help me for complain against snap deal
What I do for my money or order

I have received defective piece of Fantasy India Multicolour Abs Piggy Bank With Password on 17/9/2016 . Ihave returned item as per procedure and indian post receipt uploaded on 19/92016 as 18/9/2016 was holiday.
On track status it is written that QA check fail. As i mention that i have received defective piece, how it will pass QA check?.
i have sent e mail but no response from snap deal.
i have tried customer care no. but no use.

Kindly refund my amount.

Dear sir,
i have not received the refund against order ID [protected]. I ordered the item on 7th september and when it was dispatched it was said that amount will be refunded but till now no refund has been done . since last on 22nd i recives a message that it will be refunde with in 3 days but still no refund has been initiated.

tausi[censored]llah khan

Dear Sir/Madam

I wish to inform you that I purchased Samsung J2 phone from your site, but after 21.09.2016, no status is updated, thats why showing over there 26.09.2016 to 29.09.2016, expected delevery, so i am requested to you kindly update the status, or returned my money back.

Find attachments.

I have sent notice on behalf my brother as the snapdeal has not refunded my brothers amount. My brother received defective saarees from snapdeal. Copy attached may perused for details.

Bought a mi max mobile by the name of f. r fancy garments rasidul islam. and it was delivered by tvs electronics lyd blr - dasans-sk. but it was returned due to exessive heating and stuck on mi logo unable to turn on 1/9/2016. it was delivered via ecom-plus. xiaomi mi max (32gb) item code: be33392. order no:[protected]. sub order no:[protected]. please clarify what snapdeal have done against it? i haven't received the replacement not my money is refunded yet. please process my request at your earliest. call at [protected]

Order no - [protected]
Order date - 23.09.2016
prodcut - victor pink analog classic wall clock
Reason for replacement - Wall clock damaged ( outside plastic broken )
Date of received - 26.09.16
Price - Rs.230/-
Mobile No - [protected]
Address- R.Yasodha
Sona college of Technology hostel, Sona nagar, Junction main Road, Salem - 636005.
Inv.No - SA2EBC/[protected]

Dear
I[censored] people want easy money plz send ur employees in bagging business it will be easy money ds didn't happened for the first time n m dam sure u r doing it purposely when I ordered a wireless keyboard n mouse how u delivered me wired one r u people illiterate i[censored] want to ditch ous don't do it come n ask for the money like baggers on that when I called regarding ds issue u people said will send someone still no one came then ull said will replace it by wireless then ull said we cannot replace it will deposit it in snapdeal account u have to order it again BS is ds banking business u people keep our money on hold like fixed deposit of so many people n earn interest on it stop it illiterate fools do business with love not frauding

I have ordered through Snapdeal for Panasonic Eluga Note vide Order No.[protected] sub order [protected] dated 28.08.2016. They had promised the item delivered between 01-09-16 to 04.09.2016 but not delivered upto 5th Sept. I am cancelled this order on 5th Sept. Now the snapdeal has confirmed that ordered item was delivered on 3.9.2016 which POD has mentioned that delivered to "Poorva Pradhan" I am not known that person. I am not received the ordered item and my money which has paid to Snapdeal. I am contacted the customer care but not replied properly. I want my money which had paid to Snapdeal against my order.

Micromax juice 2 AQ5001 8gb silver ITEM CODE - DM 787068, ORDER NO - [protected], PROBLEM REPORTED - DISPLY ERROR ( 4101 POWER DOES NOT SWITCH ON ) COMPL. DT[protected]

There is no response till date so kindly look in this matter urgently .
Please conform the status & Replace mobile as soon as possible.
i have also attach here with invoice copy & service centre job sheet

I buy in snapdeal samsung j2 pro. I open the box charger is broken.i gone outside. Unfortunately i am not attempt the call of snapdeal customer service. Pls return my product. I attached some pictures of my order.kindly request Please return my product.charger already broken in corner. Iam outside that only not attend. All screenshots pictures attached this complaint. Isend return request before period

Dear Sir,

I have placed an order from your website of a bicycle on 18 September 2016 and on customer care number i have mentioned a urgent application that i want that product on 25 September 2016 but i have also mentioned that if you will give on 26 September 2016 than also it is OK but when i am tracking the product it is showing that network delay will impact delivery and it showing that expected delivery will be at 27 September 2016

Order ID : [protected]
Suborder Id : [protected]

I bought a mobile from Snapdeal site. From the minute I received the mobile, I realised that its faulty mobile and raised a return request in Snapdeal site. After a day Snapdeal Service Engineer came to check the status and confirmed that Mobile is faulty. After receiving the product Snapdeal now saying Quality Check has been failed and mobile will be return back to my address.

I don't think how the mobile will work even though Service Engineer Confirmation.

I thought Snapdeal is a good ecomm platform to buy, but I completely lost my hope and disappointed.

Guys Please be aware of purchasing any products in Snapdeal. They have the worst customer support as well.

What the hell is wrong with Snapdeal!It has been more than a week that I'm following up with them for the defective product.
I ordered an iBall Bluetooth soundbar which is defective and even after various calls and emails and reminders, there is no response from them. I urgently need a refund for this product.

I bought xolo era x mobile from snapdeal and its touch was not working while being charged so i chose to return and replace it snapdeal sent an engineer to chdck the problem and he told snapdsal to replace the product and i returned the mobile but after a few days product tracking showed that the same product is being sent back when i called snapdeal they said the product has not passed through their quality checks so i asked them to recheck it they said they would and they didnt they sent me the defective product back to me now i am not able to return and i am not able to talk to snapdeal coustomer care executive they keep telling me there is no complaint registered from this phone number isent them mails too but i found out that they are not checking those emails please solve this problem

Order id: [protected] item name : haritage jaipur pink cotton kurti i have ordered this product which i dont like the quality soo i file a return request on snapdeal as no one came for pickup i think to cancel the pickup and rearange it so i cancel the pickup throug snapdeal app but after cancell i not able file the return again then i call customer care the told they arrange revrse pickup again i said ok then after few days the revrse pickup done approx 18/9/2016 so then after some time no refund or revert came from snapdeal so i contact and also share courier recipt but no reply back from their i even call them many time but no reply from them so i need my money imdiately as so much time gone my manik id [protected]@gmail.Com call me at my reistered contact number with snapdeal

I placed an order for Brother DCPT500W Multifunction Ink Tank Printer with Snapdeal on 17th September 2016. Order id is [protected]. On 20.09.2016 I received a call from Fedex courier (Authorised Courier Agency of Snapdeal)that my product with Fedex Tracking No.[protected] could not be delivered due to incomplete paper work by Snapdeal. I immediately informed Snapdeal customer care accordingly but no action was taken by the vendor till 24.09.2016 despite repeated phone calls to customer care of Snapdeal . Finally, on 24th September evening I withdrew my order and requested Snapdeal to refund the money. My request was duly acknowledged by Snapdeal same day but I was shocked to receive a message today from Snapdeal that my my product has already been delivered while my order cancellation request is acknowledged and I never got the printer. It seems that instead of refunding the amount vendor has created a false receipt and cheated me like anything.