Snapdeal.com Complaints & Reviews

The package containing zebronics vr headset(order no.-[protected]) which was delivered on 24/9/2016 by Sumit Kumar was tampered and when i asked them to let me check if my product is in there or not, i was refused. the box was torn from one side. the delivery person behaved very harshly. he said that it was torn while being stacked in the delivery bag and your product would be fine inside but according to the condition of the delivery box,...

I have returned a product and after few days I found a msg in my mobile that my money Rs. 4110 has been returned but when I checked my account its empty.. Even we cannot speak with customer care.. What non sense is this. Manage your business properly you greedy snapdeal and kindly return my money. Greedy selfish snapdeal. I have received a msg on 19th sept (mob no. [protected]) and its clearly written that money has been transferred to my...

I had ordered Red Lehanga and even asked question to confirm whether its Red colour they said yes, but the product which i have received is orange and material is also not good. While return policy is not customer friendly as they have not provided any invoice through mail which they have asked last 3 characters during return option.
i am requesting for return and refund ASAP
my order id is: [protected]
orderd on 19-sep-2016br...

This is Gagan Gramni registered ph no: [protected] and email: gramni.[protected]@gmail.com Order Id:[protected].
I am forced to post this on social media as I did not get any resolution. Well the story begins on 29 Aug, 2016 when I ordered BOAT headset which I received on 31st Aug good job!
But when I start using headset start getting issue like noise on the background on he receiver's end and volume lowering done while listening...

When i check snapdeal i purchased and ordered surya mate indaction stove. Indaction with all cooking set total cost worth rs 1111 but i bought the parcel at my home and opened it is totally different what i ordered online it a duplicate indaction stove with no name on the indaction. I didn't get cooking set i have only indaction now but its not working i want to register a complaint due i lost the money...

I received a bad product from snapdeal so I selected return request on 2 September 2016, but snapdeal Sended me a message that return request has been done the product will be pickup soon with in 2days, but snapdeal failed to do till now I registered my complain then I continuously tried calling customer care but they said they will pickup the product soon but they didn't picked the product, the product is 542 rupees please help me out and...

Snap deal is not sending me my mobile back and not responding me from last 15 days. they are making false promises again and again but no reply has given to me.
there was a quality check which was completed on 10 Sep 2016 and the product has to be sent back to me but they are keeping my mobile for more than 15 days and not dispatching it . I have to call them again and again but they are doing nothing . after all, it is a chargeable...

I purchased Revlon Charlie White EDT of 100 ml on 13th sep. but they said that we will ship your item on 17th sep, but they don't.so i did complain again and they sent me this mail "Your request has been accepted with reference number 30232604. We are eager to resolve your concerns and will contact you within a maximum of 24 hours. We'll either call you from[protected]* or email you regarding your request. Issued on: Thu, 22 Sep, 2016"...

Dear Kunal Bahl
I congratulate you for creating an e-commerce giant second to none in terms of variety of products available at your snapdeal. And yes I said "your" snapdeal as it is nowhere close to be regarded as "our" snapdeal. I know you must be quite a busy man running such a big e-commerce business. But whatever time you get for yourself, do you ever ponder upon the things you ought to achieve and are you able to do so. And I...

The defective phone has been returned to snapdeal since 10 days (14/9/2016). .They have assured me to refund the amount, still i didn't got my amount amount. now they even dont connect me to technical advisor when i call them. Also they informed me that, return and refund process is completed within a week. it has been more than 2 weeks and i didn't got my money back. I want the refund of the amount at the earliest....

I have rethrned my placed order, but i didn't get the money refunded to my bank account from soo many days.. I tried alot to come in contact with the customer care but didn't get any response from it.. Please refund my money as soon as possible. Otherwise I will hire a case on the company in police station. How many days more you need to refund it....

Order ID: [protected]

Hi Snapdeal,

I have not yet received my order Order ID: [protected], i have received a message that courier service was not able to deliver the product by 21 st sept-2016. Reason is miscellaneous it seems. Later it was revised between 23 Sep, 2016 - 26 Sep, 2016. By the way i did not get any call from the courier nor any message and how can they say that courier attempt failed this is...

मैने snapdeal से online से [protected] नंबर से खरीदारी किया जासका पैसा मैन तत्काल नेट बैंकिग की सहायता से आर्डर बुक करते समय कर दिया ₹- 3189 जमा कर दिया!
आर्डर सस्कराइबर सख्या-[protected],
आर्डर...

I had ordered a levi's jeans from snapdeal.com on 8th july, 2016.
Order no.: [protected].
Suborder no.: [protected]
However when i received the product i was shocked to see that it was a fake product. it had "made in india" as well as "made in sri lanka" tag in it. i showed it in a levi's store and they confirmed it was fake. i immediately contacted snapdeal.com and sent them a mail with all the images which proves...

I bought Pegion stove from Snapdeal and I received a damaged product. I requested for refund and snapdeal asked me to courier to them since my location is not in their pickup area. I approached bluedart and they said they will charge 1300/-. I want to know whether they will reimburse that amount or will arrange pickup some how. The link theyprovided is not at all helpful https://www.snapdeal.com/helpcenter/customercare. It just got some predefined...

I ordered a product on[protected] with order id - [protected]

I made a request for returning the product on[protected]. I received an email today, i. E[protected] from snapdeal, which says that an attempt was made to pickup the product but was unsuccessful because of me.
I have already returned the product today. Kindly check your records thoroughly. Tried calling your so called customer care number but it instantly...

I ordered a Titan black leather bifold wallet from snapdeal with sub order Id : [protected] after receiving the product I was not satisfied with the product so I placed the return request and snapdeal.com cancelled my return request saying that my account has some transactions that do not pass their internal check and suggested me not to use snapdeal.com and I called up customer care people and asked them about the transactions they did not...

I have placed a order for lenevo laptop G50 - 80 with Snap deal on 17.09.2016, And my card was debited for amount, While placing the order it was confirmed by Snap deal that dispatches will happen by 19 Sep, 2016 - 22 Sep, 2016, But on 21.09.2016 got a message on my phone order has been cancelled & refund has been initiated to my card number but it was not done at all, by 21th Sept 2016 I made a call on Snapdeal customer care no [protected]...

I have placed a order for one pair of woodland sneakers with Snap deal on 07.09.2016, And my card was debited for Rs.2860/-, While placing the order it was confirmed by Snap deal that dispatches will happen by 21st Sept - 26 Sept 2016, But on 13.09.2016 got a message on my phone order has been cancelled & refund has been initiated to my card number but it was not done at all, by 20th Sept 2016 I made a call on Snapdeal customer care no [protected]...

Hi, I am ashok, I ordered MI MAX 32GB, for Rs 14999/- on 14Jul16, Defective product was delivered so i returned the product, and the refund was initiated on 22nd Aug 16.But till now i didnt received any amount . For the reference i sent my detailed bank statement to them. Problem was not yet resolved.

order Id:[protected]
placed on :14 jul 2016
reference no:28478740...