Snapdeal.com Complaints & Reviews

[protected] is order id dated 15.12 .2016
Mobile phone xolo omega 5.5 is buying through online on snapdeal.
Now this phone still not working good and it's under waranty .so please repair this phone immedetly . This is not a physical fault.
Porblrm:-
-phone touch screens not working.
- when phone under taliking mode automatic switch off longer time.
- sound clearty poor....

Sir/madam
I have purchased 1310 rupees from snapdeal mufti blue tapered jeans 1 september 2016
Order no.-[protected] but snapdeal wrong product inside the package dabur lal toothpaste delivery to me on 15 august.
I have same day complain to customer care complain no.[protected] snapdeal deal he took to me don't worry ho jayega jaise hi product ko by courier kr rcv karenge to refund mil jayega. He said go to courier that...

My order id is [protected] i ordered reebok shoes worth rs 2000 on 12 September 2016 bt i received duplicate used and local shoes...2 3 times i faced this typ of issue...i contact snapdeal customer care he told me after 1 2 days we pick up ur product bt after 5 6 days pick up is nt done and my return request is closed without any reason......

This is the 2nd time I am facing the same issue with snapdeal, My product delivered without any information& on snapdeal's website it is being shown in Transit.
Last month i ordered Maxima Watch Order ID: [protected] then also I made a complaint but no action was taken & I am facing same issue this time Order ID: [protected]. I a customer is doing pre payment then you will deliver his item anywhere without any information.
PFA...

I am a order a phone Citel C2 Black Red but i received a damage phone i all
ready return this phone but company does not sending a new phone or refund the money then when i call snapdeal [protected] they said it a wrong number...

My order No:[protected] dt 15.4.2016 order no:160911 dt 15.4.2016 delivered to me on 20.4.2016 I am facing a trouble with the set which is
having a warranty for 1 year Now I want to replace the item . I want to reback the item let me know the process by email and there is another problem my
order no:[protected] dt: 6.7.2016 tea table is also damaged...

I order on 12th sep but last date delevery is 19th but yet i didn't receive today date is 24th customer care didn't answer me properly...

Hi snapdeal,

My order micromax canvas sliver 5 was picked up for the replacement/refund but till now there is no update on my order and estimated replacement must be done by today (24 sep 2016), i have already lost 4 days and my team lead is shouting at me not having phone...

This is not at all fair

If i dont get call or update before today evening im physically going to consumer court and file...

My snapdeal order no.[protected] is showing closed what does it mean and if it mean that snapdeal can not place my order or can not give it to me due sudden stock out condition than why do you placed my order or why you show these things which are not available.

And if it is getting late or you will avail me it soon that update me the details of that....

My courier money not refounding from snapdeal site. Xualy I order from snap deal a watch Casio edific price 5000 something BT when m order received then m not satisfied product quality so I return my watch to SD BT SD not return from my home and SD say that if you return your watch then you must have courier then m courier through blue dart courier service and courier cost 310. M return to SD. When received my watch then after refund my money...

Product name :intex eco plus
Order id : [protected]
Suborder id : [protected]
Complaint id : 29377254

From : shubham gupta
Contact no. : [protected]
Sir,
I ordered this product from snapdeal because in its specification it was showing
4.5 inch screen
256 mb ram
4 gb internal memory
But there is no such features present in that mobile so i make a return request...

# concern on refund / replacement policy #

Dear sir,

With utter disappointment and inconvenience i am forced to write this complaint against snapdeal.

This is regarding my order for infocus mobile with below details (Screenshot attached):

Infocus m370i (8gb)
Color: white
Order id: [protected]
Suborder id: [protected]
Placed on 07 sep, 2016
br...

Case 1) Order id for Mobile - [protected]

I purchased Infocus M370i mobile from snapdeal.
I found the mobile with manufacturing defect (Speaker problem)
I returned the mobile on 14.09.2016 & after follow up for 6-8 times i m not getting response from snapdeal for returning of money.

Case 2) Order id for Vacuum cleaner - [protected]

I purchased Eureka forbes Car vaccum cleaner.br...

Hi,
I have placed order for Wybor 40-MI-15N06 102 cm (40) Full HD LED Television from snapdeal on 8th September 2016 worth 17700 INR, my order number is [protected]. I have received TV on 15th from GATI courier, when I opened it, the front LED panel was broken, immediately I repacked item and created replacement order, it took 7days no one picked it, finally I have sent it from DTDC frommy money, it reached to snapdeal QC department...

I have made a replacement request of the jeans it was picked up and after some day when I checked my order it was written "replaced" but I didn't got my jeans. What should I do now. No option is given for my complain...

I had ordered for crocs 2 days back and have been not be attempted till date.No courier person called me or attempted to deliver and the tracking details show delivery attempted thrice. The customer care number is unfriendly and no way to reach the executive.Highly unprofessional attitude....

Hi

After getting a shocking response from your team who seems to be hand in glove with fake suppliers i am writing it to you.

We bought 2 pairs of Ray Ban Sunglasses RB3025 W3277 and immediately on receipt of the same we returned it since the products were fake. The packaging and the product was too different from the same design we had been buying directly from Luxxottica in bulk for the past 3 years. br...

Sir/ma'am,
I have ordered a seagate backup slim 1tb hdd from your website on 19 sept. 2016 and I received it on 21sept. But after I found it defective and requested for return but by I don't want to replace it, I want to refund it, so I accidently cancelled the request then I had called customer service and told him about the matter and he said he has transferred my refund request to the senior authority and it will be solved within...

I book one order in snapdeal
Order ID: [protected], Ecom Express. tem's AWB/Tracking No. is[protected]....

Hi
This is the ridiculous service I ever faced in my life in online shopping. After buying this product, the seller denied to install the product and I had to call to the snapdeal team. Although, the your team refunded the money, nbut after few days, product stopped working, I tried calling customer care of Snapdeal but there was no one to respond, I called 100+ times to the seller, he responded me only one time, A mechanic came to...