Snapdeal.com Complaints & Reviews

I have purchased Samsung Galaxy J2 Pro (16GB) mobile on 10th August 2016. I am not using Internet on this mobile after that my Mobile battery is very short ( appx. 40 percent consumed in 12 hours) and also heated up my mobile battery. Please rectify my problem as early as possible.

Regards !
Dwarika Prasad
[protected]

Ecom Express delivery very very very worst
product is good then Ecom Express not delivery our area, Ecom Express phone not attend the call, no response, Ecom Express delivery any product buy snapdeal not accept my order

I had bought 4 kurtas from snapdeal on 17th september 2016 under the company mytri but i wasn't happy with the product so i asked for refund for all the 4 kurtas but till date no one has bothered to come and pickup the product...
I did receive a sms too on 17th september and they mentioned that the product will be picked up within 1-2 days but no one has either showed up and snapdeal only has 7 day return policy, i only want my full refund within this period...

Kindly look into the matter and pickup and refund as soon as possible.

I place a order on 31 aug 2016 i could not received my order upto till date this delivery is send me through e mail i want to cancel my order and please give me refund

I requested on Mail (15Jul 16) & Facebook page (20Aug) that I have lost my Egift voucher code (it was gifted to me by my Brother, but thru Giftbig- Bangalore.

Each time a diff customer care ex wld call up, the payment details & ORDER ID was not Sufficient for them to Give me the Vchr Code.

I asked help from gift big, I got the same reply, not able to track the order ID.
Calls from snapdeal & giftbig were regular but only for fake assurance
I just happened to check Spam mail box n I had Recvd a Mail from woohoo.com for my Vchr Code but it was already expired on 6th Sep.

But as a customer how wld I know that I have a mail from them in spam, they were telling me no details of Vchr code.

From 8 or 9 Sept I'm trying to get my Vchr REVALIDATED, I even said that I can pay 1000 More to make it a 3000 Vchr to Renew it, still no help from them, they kept on giving assurance till 19th Sep, then yesterday that said we r sorry, Vchr validity cannot be extended, nothing can be done, my 2000 is of no value for them

I placed the order of a pearl stainless steel idli stand of order ID [protected] dated on 30th August 2016. In starting there was late delivery message from company side. On 15th sep I got a message that your product is delivered but I dint got this product. I have already registered complain regarding this but not getting any response. I want to know the status.

I order Nilkamal 2door large cabinet on 27th July 2016, my Oder I'd was [protected], I made my payment through my credit card, estimated delivery date is 25th aug 2016 but till 3 sep. 2016 I did not received the product so I cancelled the order with I'd 28909162. I was promised refund will be initiated within 6days but up till now I have not received my product nor my refund

I got cheated by snapdeal.com. I have ordered samsung bluetooth headphone and it got delivered fake chinese product. Same day i reported and emailed to snapdeal support care but no resolution till date provided to me. My snapdeal order id: [protected], complaint number registered with them is 28938267. I have attached the fake product snapshot, in the invoice which is pasted over the box were also not mentioned samsung name only model number is written which is surprised for me at first look.in my last conversation with their escalation team they told me that the product is not cleared quality check, i asked them this complaint about the originally of the product and also asked them to return with original product if they are not ready to refund, but they are not listening. Kindly help me out with this situation. If you required any further details please let me know.

I have submited request for return item on 8th September but still item not pick up.. daily receive call from snapdeal and said will pickup your item tomorrow but no any pickup still arange after 10 days

snapdeal order id := [protected]

Himad Khatri
Mo:- [protected]

Hi,

I ordered Lenovo G50-80 Laptop on 1st SEP. As per the delivery dates mentioned on the website, it was suppose to reach within a week. It reached me after 15 days. The received products outer package was damaged as it was opened and then re-packaed.

I asked the delivery boy to take it back on the spot but he refused and asked me to file a replacement request. I filed a replacement request and when it reached to Snapdeal, they declined the replacement request without mentioning any reason on the website. They never called me back on my mobile to explain why it was declined.
Please see attached screenshot for order number and the status.

Useless Pathetic unprofessional merchant.

This is to inform u that snapdeal the online shopping site is not responding to our request for reverse pick up.its abt 15 days we are requesting them to replace the product or give us our cashback, as we have recieved damage product. We call them everyday they say we will pick it up, but they are not doing so.my suborder id .[protected] and register mobile no. [protected] or alternet no.[protected]

II have not received the item till date, its close to 1 year now and no 1 is taking any action on my complaint. money has been paid 15000 thru credit card but no product with me and no refund also, i believe vulcan services and Sanpdeal are frauds and doing online gambling. i have written 1000 emails to snapdeal but no 1 is working on my complaint. Please help me, below are the order details. Please refund my money or send the product.
Snapdeal customer care or their system is just WORSE, Remove this company or the website from this world.

Order ID: [protected], carnival bed and wardrobe set.
My contact number[protected] email address: [protected]@gmail.com

If any 1 employee feels that yes am working perfect and i am honest to myself and the company i work for then call me and resolve my complaint, if not i feel all Madarchods are working their at Snapdeal.

I have order two books of RS.812 and pay the same amount but i got only one book.I saw the order detail in my account it is showing that one book has got refunded but the is not handed over to me.So please kindly see to it and please contact on my number [protected]/[protected]

Hi am elina
my order id-[protected].sir i was buy a
VLCC Pearl SPF 30 Facial Kit - 60g (RS-250/-).But the product was defectiveE(SEAL IS BROKEN).I WAS ASKED FOR RETURN IT .BUT THE SNAPDEAL CUSTOMERCARE EVECUTIVE TELL THAT THERE IS NO REFUND IS POSSIBLE.I WAS BUY IT FOR 1st TIME. AND IT IS THE LAST.THE SNAPDEAL IS A CHEATER COMPANY.PLEASE REFUND .PLEASE DO NOT BUY FROM SNAPDEAL

Hello sir,

I had ordered soundmagic e10s in earbwired mic earphones worth rs 2000, the earphone which i received, the sound quality was not up to mark so i raised a return request. From past one month i have been calling snapdeal customer care. Everyday i get the reply from your employees that the courier will come and receive it, however no one came till now. I have provided them with 3 different numbers and the courier guy every time updates that user was not reachable. At a time all 3 numbers were not reachable no one is gonna buy that. Today one of the executive at snapdeal customer care has informed me that it cannot be replaced and i can go ahead and complaint in consumer court. This was my first purchase from snapdeal and will be last and i will make it viral how pathetic service you give to your customers. A month is passed calling everyday the first work i do when i come to office. I am so frustrated and going ahead with complaint in consumer court. If you care about your brand reputation and your customers a little bit, do something. And stop playing with people's money.

Order number : [protected]
Invoice number : s35ad0/16-17/175
Buyer : reuban thomas rajan
Contact number : [protected]

I had returned the product (Hp laptop bag) on 4th of september 16, i have the receipt as well as the confirmation message but till now i have not received the refund & after a lot of follow up with customer care team of snapdeal they have informed me that my account has been suspended.

They said that i will not receive the product nor the refund. They are cheating customers by giving fake promotions of money back guarantee.

Please help with the same my order i. D. Is : [protected] placed on 27 aug, 2016 estimated refund by: 08 sep, 2016

Abraham f - [protected]

Hi,

With ref to the order id no [protected],

I was supposed to receive the order with prior intimation between 19th-23rd september.

However, i am shocked to see that inspite of mentioning the delivery address as Official, your logistics partner XPBEES comes to deliver it to my office on a Sunday without any telephonic call. And to add to this illogical act, i get a text message stating we couldn't deliver your order and will try in the next 24-48 hours.

Which logistic company delivers a parcel on Sunday that too on an official address.

Now, yesterday basis my conversation with one of the customer care executives, i get an assurance of getting the parcel yesterday by 7pm.

Post that shockingly, i get another text stating that Xpressbees has held the delivery of your Snapdeal order AWB:[protected] and will reattempt in the next 24-48 hrs.

This is horrible and unexpected from Snapdeal.

I am shocked with your horrible and cheap service.

Expect a call immediately.

Regards,
Arnav
[protected]

I have not received any status about Order ID: [protected] and when i book my order it shows the expected delivery date is 16 to 22 sept. 2016. but on my it never shows any status. please help me.
I have not received any status about Order ID: [protected] and when i book my order it shows the expected delivery date is 16 to 22 sept. 2016. but on my it never shows any status. please help me.
I have not received any status about Order ID: [protected] and when i book my order it shows the expected delivery date is 16 to 22 sept. 2016. but on my it never shows any status. please help me.
I have not received any status about Order ID: [protected] and when i book my order it shows the expected delivery date is 16 to 22 sept. 2016. but on my it never shows any status. please help me.
I have not received any status about Order ID: [protected] and when i book my order it shows the expected delivery date is 16 to 22 sept. 2016. but on my it never shows any status. please help me.
I have not received any status about Order ID: [protected] and when i book my order it shows the expected delivery date is 16 to 22 sept. 2016. but on my it never shows any status. please help me.
I have not received any status about Order ID: [protected] and when i book my order it shows the expected delivery date is 16 to 22 sept. 2016. but on my it never shows any status. please help me.
I have not received any status about Order ID: [protected] and when i book my order it shows the expected delivery date is 16 to 22 sept. 2016. but on my it never shows any status. please help me.

I have booked the Laptop on 11 sep 2016 but till now we have received this. this is fraud company and i want my money with EMI interest.

Dear sir,
After the return of quechua flowfit paint men hiking warm wear-8227809 with the order id-[protected] (03 items), your co. had refunded rs.1127/- in the form of s. d cash on[protected]. of late it was seen that the s. d cash expired on 20-07-16.
This is not cash back offer or freebie from your company and why there has to have expiry date on my tex paid money?
Hopefully, your co. must have moral & ethics.. is this right to engulf the money of the customer without his consent?.
Pl. make an arrangement to pay back my money in s. d cash, without hassle so that i can utilise this amount for further shopping... dr. c. d bhutia