Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Snapdeal.com
Customer Service Contacts

Snapdeal.com Phone Numbers

Phone
+91 11 4637 1100
1592
668
+91 92 1269 2126
1459
1058
+91 88 8825 4614
1051
416

View more phone numbers

Snapdeal.com Website

Snapdeal.com Head Office Address

238, 1st Floor, Okhla Industrial Estate, Phase III
New Delhi
New Delhi District
Delhi
India
110020

Snapdeal.com reviews & complaints page 408

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
dan bahdur
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301

Booked asus phone from snapdeal and shipment date 04.09.2016 but i not recieve my oprder till date and track not done by me. Please tell me where is my order and when i recieve??
My order number :- [protected] & awb no;- aj[protected]n

Thanks & regrds
Dan bahadur...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abhi16202
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Not returning my product snapdeal gold or sd+

Address:755019
Website:www.snapdeal.com

My order number [protected] received on 7th sept.when I received the product I dont like it as it was not as described on site.I want to return my order and want my money but when I contacted snapdeal about this issue they said that they cant take my product because it was purchased under snapdeal plus .it was a way by them to force people from buying product from them .and take money and not refunding it.snapdeal customer care is just a...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
W
Wasim Zeya
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Prestige induction pic 3.1 v3

Address:Chatra, Jharkhand, 825401

I have purchased prestige pic 3.1 v3 in March using snapdeal. Now my product is not working I contacted prestige service centre Ranchi they are telling they cannot provide service to my location . they have suggested me for warranty related issue u have to contact snapdeal . kindly repair my product as soon as possible since my product is under warranty period . my snapdeal order no is [protected]....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Suresh Purshwani
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return request

Address:Pali, Rajasthan, 306401
Website:snapdeal.com

I want to return my order . By mistake I cancel the return request . Now I want to return my order. So again open my return request. I don't get information about my return request. My order no. is [protected] and my registered mobile number is [protected]. My registered email id is [protected]@gmail.com. I wrote correct IFCS code of my bank then it is also shows incorrect. So, reopen my return request. If you don't open my return request...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
A
akshuk1
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not initiated by snapdeal they cheated me

Address:Hyderabad, Andhra Pradesh, 500016
Website:snapdeal

First the snapdeal cant even pickup my item which i have to return.i have to courier it and after that they are telling we are not getting your receipt which i had shared with them 7 times.when they received it they are telling that we cant refund your money because your mobile has been not qualified in quality test.they are not having a tolfree no till now shame on u snapdeal u only knows how to cheat a customer.just learn something from...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kshitijcr7
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order not received yet

Address:Raigad, Maharashtra, 402301
Website:Www.snapdeal.com

I ordered home gym set from snapdeal on 3rd sept 2016, the order has arrived in the city where i live on 9th sept but it hasn't delivered to my home yet! Please help...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
R
Rajagopalpvn
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of product later canceling order

Address:Hyderabad, Andhra Pradesh, 500032
Website:Snapdeal

Booked running shoes on 19th
First got message that same will be delivered by 22nd August.
Later shifted to 02nd September then to 5th September.
From 5th every day I'm getting message that same will be delivered today
After sending message for four days.
After100 follow up calls from my side, yesterday some senior called and informed that product is delivered at house, but fact is courier persons without...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
bt317
from Thiruvananthapuram, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Unethical Behaviour, Refund request Cancelled.......

Website:snapdeal

I ordered a set of earphones. The delivery was delayed by 2 weeks. So I cancelled the order, A message came from snapdeal stating that refund request is initiated. But after 2-3 hours again a message came stating that" we are delivering the product, So we are cancelling the refund request". They delivered the product. I opened it, it was not working at all. The sound was pathetic and it almost device(Sony Xperia Z3+, Coolpad Note 3, Lumia...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Akhilesh-2629
from Nagar, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My request for return n refund has closed... And i want to return n refund for my product

Address:Ghaziabad, Uttar Pradesh, 201001
Website:Snapdeal . com

I have ordered an air pump  on 7th September  and received it on 9th September. I want to refund  my order as it is incomplete product and  improper specification .Product i order was air pump with punture kit but I didn't received the puncture kit...and air pump shown was 150psi and i received 100psi.

I have placed the replacement request but by mistake it was cancelled. ...now i m not able to place...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lakhan Singh Choudhary
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ezzeshopping combo of audio splitter and ear phone of samsung

Address:560073
Website:www.snapdeal.com

Plzzz sir/mam request to you plzzz pickup m product because it is damage prodeut plzzz i m say again pick my product plzzzz...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vinay Adept
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not yet made

Website:www.snapdeal.com

Hi.

I have ordered(Order ID: [protected]) for 2 pair of Puma flip flops and made it cash on delivery. I got the product on time, i have made my payment for 2 pairs but the issue here is, i got only 1 pair of puma flip flops instead of 2.
Further, I made a complain and they said, they gonna refund my balance amount, but till the time i haven't get my amount credited.

Very bad experience so far....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Arun sagars
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product delivery service

Address:West Godavari, Andhra Pradesh, 534437
Website:Snapdeal

I ordered products on snapdeal and i had delivery to my pincode. Why i dont know my products are being cancelled by courier boy always when i called him he said that"if i like i will deliver otherwise i will not "do what you can . By this statement i was angry . Why such a people exist in only snapdeal. I lost many products and time by always cancelling without any information.already once i placed complaint on snapdeal but no action....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
viku24k
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Do not get my order

Address:500062

Dude :) maine Grand Theft Auto San Andreas (PC) order kiya tha on date 5sept 2016. when i got the order maine dekha ki ussme cd nahi hai :( so maine cancal kar diya n snapdeal ki site pe return ka option liya but aab tak nahi mila. Todaya i got messge ki aaj mil jayega mujhe bt maine call kiya delvry boy ko to he said that ki nahi hai mera order usske pass :( so what can i dooo now???...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
k.hariveeru
from Thrissur, Kerala
Report
Copy

Gionee p5w mobile

Address:533286

I am booking a gionee p5w mobile the estimate delivery date sep6-sep9 today but my product are not delivered i want know about my product correct status and when it us delivery to me...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vikram1501
from Agra, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund related

Address:New Delhi, Delhi, 110065
Website:www.snapdeal.com

I had ordered a laptop from snapdeal on 28th aug'16 and paid the amount of 27700INR via sbi credit card Order ID: [protected] however the product was never shipped by seller digizone in lucknow as i have also spoken with the seller personally and its been confirmed by him to me and to snapdeal . i gave a cancellation request on 31st aug'16 now snapdeal is not refunding my amount and its been 12 days they are keeping my money and always telling...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
alexnia
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product Not delivered

Address:Chennai, Tamil Nadu, 600045

I ordered shoes from Sn apdeal and i am trying to track my order for the past 4 days but i dont get any info on the same. i did call the customer care on a regular interval and they say your order will reach you before 8th Sep but it is 9th sep and i still not able to track my order nor i got my product.

How on earth Snapdeal can be so irresponsible in having such a 3rd class courier service who's phone is switched off and...
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
P
Prince Muneeb
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Oneplus 2 unboxed order no UNISNPC 22629126

Website:Snapdeal.com

They are not delivering the product an estimated delivery date is 08/09/2016
But they are not delivering the product
Snapdeal is a big company but the delivery service is very very bad...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
byresh kumar
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective led tv replacement or refund

Address:Bangalore, Karnataka, 560097
Website:www.snapdeal.com

Hi sir, My name Byresh Kumar i bought 43" LED smart TV from Sanpdeal on 3rd Sep 2016 the product having displace problem, i reside replacement request but sampdeal asking me to ship its was not acceptable for me. and requested to cancel and redound the money. they canceled the replacement request and later they haven't refund the money or not ready to replace the defective product.
product : VU 43S6535 109 CM (43) SMART ULTRA HD LED...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
L
Lalit M Sharma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding Product Delivery

Address:Gurgaon, Haryana, 122051

Dear Sir / Madam,
My name is Lalit M Sharma. I had good reviews about snapdeal thatswhy I have booked my order ((No. [protected]) with snapdeal.
Yesterday I received a sms that I was not available at my given address.
There was no any call or information for the same.
Please look into your system and change it.
I am needing my order in some urgent basis.
I am trying to call in customer service bt...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhaswati Lahiri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ideale cook & serve 9pc blue set

I had requested earlier for replacement. The courier took back the product on 31st August. Tracking was showing the replaced product had been dispatched on 2nd September and it was in transit. But today when I am checking the tracking record Snapdeal account is showing "no order was placed"
I am afraid of loosing my product. If it is a fraud I will go to the consumers' forum with all my payment documents.
If tit is not ppssible...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy