Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT

Snapdeal.com reviews & complaints page 411

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
S
Sübhäñkâr Ðás
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Samsung evo plus 16gb memory card

Address:Burdwan, West Bengal, 713301
Website:snapdeal.com

Order id - [protected]
Sub order id - [protected]
Mobile no - [protected]
I have ordered a samsung evo plus 16gb memory card on 28aug 2016. The product was scheduled to arrive on or between 4th sept but after 30th aug the product has no tracking details and also the product not yet come to my doorstep. I ordered it on prepaid. I have contacted to customer care number but they told me to wait but why i wait now? I need...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Prerna Bisht
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Novex trendy black overnighter (Order no: 14777278336)

Address:New Delhi, Delhi, 110085
Website:snapdeal.com

I have recently ordered novex trendy black overnighter (Order no: [protected]) from snapdeal's app on 23rd august 2016. Due to quality issues i wanted to return it and i have raised refund request on 24th august 2016. By mistake i have cancelled refund request. The moment i realise that i have cancelled the refund request i request again for refund.
3 days later i realised there is no as such action from snapdeal (No calls, no...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
Vishv Vijae Singh
from Ajmer, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Got a wrong product

Address:Udaipur, Rajasthan, 313001

I had ordered 60 led bulbs, my Order ID: [protected] .

i had ordered bulbs with 'warm white' temperature but i have got 'snow white' colour.

these bulbs are of no use to me and i would like to get them replaced to what i have actually asked.

This is wrong on the seller part and if snapdeal doesnt help me in this i will go to consumer court....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
B
Bhavik Chotai
from Surat, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund of roduct

Address:Surat, Gujarat, 395009
Website:Snapdeal

I have booked 1.2 ton voltas ac on snap deal on 13th of august 2016. As per snap deal application it will be delivered between 18-21st august 2016. It was not delivered till 21st august which is ideal delivey time. It was on ready to dispatch mode on 22nd aug 2016 as per snap deal application. So i have cancelled the ac which i ordered on 13th aug 2016.

After cancellation i got email on 23rd august 2016 that your cancellation...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
niteshvw
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment not recieved

Address:Hyderabad, Andhra Pradesh, 500036
Website:clothes

ID: 06269661
ID: 06219291
ID: 06219055
ID:[protected] courier not delivered to us
ID: 06293790
ID: 06130623
ID: 06130617

all these case id is about orders which makred as wrong product penalty where as the product was dispatched correct and there was no customer complaint as well, these guys are creating fake stock out transactions as well
i request any sell as well who are...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Shiwangi Singh
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is iphone5s

Address:Ghaziabad, Uttar Pradesh, 201014
Website:www.snapdeal.com

Hi this is shawangi singh i have bought a phone from ur site but there was a problem so requested for a refounding because i lost my trust from this online platform of yours... I have invested my whole month salary on this phone n got a product from d provider n for a costume front face is snapdeal not anyone ales...
After filing for return i received a call from technical check n d guy who came for that he also admitted that there...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
D
Devendra Dev
from Gwalior, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

My prepaid order is not delivered yet and status showing that it is delivered.

Address:Hoshangabad, Madhya Pradesh, 484001
Website:www.snapdeal.com

Dear Team,
I have purchased an item from Snapdeal.com for which I have paid by net banking on 3 Aug 2016.
Order ID: [protected]

as I have mentioned in subject line I have not received it till today and its status is showing that it is delivered, also I have report it to snapdeal's helpline number but did not get satisfactory solution.

please help me to get my order or refund....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
debrajib
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Main product missing

Address:Darjeeling, West Bengal, 734001
Website:www.snapdeal.com

Sir,

The product i ordered was sony bluetooth head set model-sbh20 stereo bluetooth in ear headset - black-order id - [protected] dt. Wed, 24 aug, 2016 price: rs.2750/-

At morning on[protected] at 9.47 am when the courier person called and came i paid cash however after opening the packet i fond only recharge cable and main product is missing, then i did not signed the courier receipt copy and requested to courier...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
Priyam Namdeo
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Request for the refund of redmi note3

Address:Mumbai City, Maharashtra, 40709
Website:Snapdeal.com

My redmi note3 (Order id:[protected]) was picked up successfully on 2nd september. As per your policy the refund will be done in 2 days. But i still dont get my refund. Please refund it fast i need my cash today....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
Achira Chakraborty
from Kolkata, West Bengal
Report
Copy

Did not receive my order on time

Address:712223
Website:Snapdeal.com

I have not received my order on time... It was scheduled on 4 the sept but has not arrived yet..
Product name... Rudra gems 5mukhi rudrakshe 32+1 beads kantha nepal 18-20 mm
Ref no. Slp[protected]
Waybill no. [protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Æ
Ævïñäßh Pandey
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About order upgrade to snapdeal gold

Address:Pune, Maharashtra, 411043
Website:www.snapdeal.com

I bought a mobile phone from your website.In payment section there is one notification to upgrade order to snapdeal gold and under that 1.first point is to deliver any product next day . After payment it shows that minimum 7 days to deliver my product(redmi note 3) .
so what is the benifit of snapdeal gold.i need product urgently thats why use your site and thats useless....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deeps123344
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Returned Item but they did not initiated my refund

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:Delhi India

Hi Kunal,
i am amazed from your e commerce services following are the scene happened with me :-

1- i ordered the 11 sari for my mom from your revolutionary e-commerce portal snapdeal.
2- i found only one sari is usefull others are used or materials are very cheap and bad even not worthy of 100rs.
3-i have created the return on same day and courier guys picked up the sari one by one i have all the pick...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
ShaileSh Rahane
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

SanDisk ultra SDHC 32 gb memory card

Address:New Delhi, Delhi, 020

I had ordered this atom on 22 Aug.. They assured one day delivery but I got on 25 Aug.. By 3 days delay I got empty box... I registered complain at snapdeal website instead of help they suspended my account... I have not got my ordered product and have paid for that... They are not cooperating properly at all... I want to take legal action against snapdeal. Please guide me......
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy
N
N.s. Rao
from Kathor, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Don't return duplicate products

Address:Surat, Gujarat, 394190
Website:Snapdeal.com

Snapdeal shopping centre after two months don't return duplicate products this company and customers care not help me.
Friends Please don't purchase snapdeal online shopping .
Company only products selling and selling not returned duplicate selling products.
And I am after two months minimum 50 calls customers care and 10 time customers officers but no solutions this company....
+5 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
N
nagusankar
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement of induction cooktop

Address:Bangalore, Karnataka, 562106
Website:snapdeal

Your office send me prestige induction cooktop as per order number[protected]..due to its defect I placed replacement with in seven days ticket no 2780343dtd13/08/2016.your office send me replacement address and no. No isCRP81669825.Your office asked to return the product at your warehoue in Bangalore. I packed the product with all your instruction and send it through DHLBluedart Courier on26/08/2016.I checked the status of my product in...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mithunk358
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Lapguard Laptop Adapter For Toshiba Satellite Pro S200 not as per description

Address:400101
Website:Snapdeal India

Dear team,
The delivered product from Snapdeal "Lapguard Laptop Adapter For Toshiba Satellite PRO S200"has been not delivered as per description, that's why I have cancelled the order twice on snapdeal app & phone also, but still they are not cancelled order within return period. And the Snapdeal customer care phone line not responding regarding complain.
Kindly register my complain & manage to refund my amount as earlier as...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
kawool
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

No refund of returned product even after one month has gone

Address:110020
Website:www.snapdeal.com

I have ordered Micromax canvas spark 3 on date 03.08.16 and cancelled the same on 04.08.16.Item was returned to Snapdeal on 16.08.16 by Blue Dart courier.Message of Cancellation request is under process with Ticket Id: 27367125 is displayed on refund tracking status.But till date no refund has been initiated even after lot of calls and mails, no any communication had been done by Snapdeal till date. Fake promises was done by customer care...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
anshu914025
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not received at their end

Address:Bidar, Karnataka, 585401
Website:www.snapdeal.com

I brought a product from snap deal on 12 Aug 16 vide Order no [protected] (Gas cook top) and returned on 13 Aug 16 by DTDC vide tracking id no. D29057403. One month is passed away but consignment is not received by snap deal ware house at Bangalore . I requested several times to provide me the detailed of receivers. But snap deal failed to provide. Product is still lying at Bangalore DTDC office Please do the needful, so I can get my refund....
+4 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
deepak0018
from Noida, Uttar Pradesh
Report
Copy

Not delivered my product or not refundable my amount

Address:New Delhi, Delhi
Website:www.snapdeal.com

I have purchase mobile by snapdeal on 10aug2016 but no delivered my mobile india post COURIER NO AJ[protected]IN please rufund my amount I also call to call center he said with in 4 days your amount will be refunded but no refund

Deepak Bathla
[protected]...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
K
Kartikm77
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Blackberry Z30 Mobile/Deffective piece given seems like used mobile.

Address:Mumbai City, Maharashtra, 400067
Website:www.snapdeal.com

Dear Sir/Madam

I have purchased Blackberry Z30 Mobile from Snapdeal Ecommerce site

Order ID: [protected], Placed On 25 Aug, 2016

I have got the Mobile with no seal. Mobile back was dirty and Box was little tampered.

I therefore immediately raised refund request. It was picked and after very long wait I see my Refund request is been rejected and it is going to be send back to...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy