Snapdeal.com Complaints & Reviews

I ordered products on snapdeal and i had delivery to my pincode. Why i dont know my products are being cancelled by courier boy always when i called him he said that"if i like i will deliver otherwise i will not "do what you can . By this statement i was angry . Why such a people exist in only snapdeal. I lost many products and time by always cancelling without any information.already once i placed complaint on snapdeal but no action.

Dude :) maine Grand Theft Auto San Andreas (PC) order kiya tha on date 5sept 2016. when i got the order maine dekha ki ussme cd nahi hai :( so maine cancal kar diya n snapdeal ki site pe return ka option liya but aab tak nahi mila. Todaya i got messge ki aaj mil jayega mujhe bt maine call kiya delvry boy ko to he said that ki nahi hai mera order usske pass :( so what can i dooo now???

I am booking a gionee p5w mobile the estimate delivery date sep6-sep9 today but my product are not delivered i want know about my product correct status and when it us delivery to me

I had ordered a laptop from snapdeal on 28th aug'16 and paid the amount of 27700INR via sbi credit card Order ID: [protected] however the product was never shipped by seller digizone in lucknow as i have also spoken with the seller personally and its been confirmed by him to me and to snapdeal . i gave a cancellation request on 31st aug'16 now snapdeal is not refunding my amount and its been 12 days they are keeping my money and always telling that the are working on complaint but not providing resolution and not refunding the amount.

I ordered shoes from Sn apdeal and i am trying to track my order for the past 4 days but i dont get any info on the same. i did call the customer care on a regular interval and they say your order will reach you before 8th Sep but it is 9th sep and i still not able to track my order nor i got my product.

How on earth Snapdeal can be so irresponsible in having such a 3rd class courier service who's phone is switched off and the tracking tab keeping loading for the past 4 days. i've also raised a complain and sent email to snapdeal about but with no response at all.

Please people do not order any product from Snapdeal if you do so please prefer COD.

They are not delivering the product an estimated delivery date is 08/09/2016
But they are not delivering the product
Snapdeal is a big company but the delivery service is very very bad

Hi sir, My name Byresh Kumar i bought 43" LED smart TV from Sanpdeal on 3rd Sep 2016 the product having displace problem, i reside replacement request but sampdeal asking me to ship its was not acceptable for me. and requested to cancel and redound the money. they canceled the replacement request and later they haven't refund the money or not ready to replace the defective product.
product : VU 43S6535 109 CM (43) SMART ULTRA HD LED TV
ORDER NO: [protected]
SUBORDER NO: [protected]

Dear Sir / Madam,
My name is Lalit M Sharma. I had good reviews about snapdeal thatswhy I have booked my order ((No. [protected]) with snapdeal.
Yesterday I received a sms that I was not available at my given address.
There was no any call or information for the same.
Please look into your system and change it.
I am needing my order in some urgent basis.
I am trying to call in customer service bt there is also problem that my mobile no is not registered even I am receiving all msg from snapdeal on this number only.
Regards

I had requested earlier for replacement. The courier took back the product on 31st August. Tracking was showing the replaced product had been dispatched on 2nd September and it was in transit. But today when I am checking the tracking record Snapdeal account is showing "no order was placed"
I am afraid of loosing my product. If it is a fraud I will go to the consumers' forum with all my payment documents.
If tit is not ppssible to replace, I demand a Refund.

This site is actually made for cheating with public .Invoice no s96afb/16-17/694 date 24/8/2016
I received on 31/8/2016 after open i found that the material was not same as i booked and the material is old and damaged. At first snapdeal.com was refusing to refund or replace the material. After my first complain they agreed to refund. The item was send by me to them through GATIKWE. The received the item . Now they refusing to refund and sending me the same item to me and forcing me to pay Rs. 1822 more. yet I have already paid Rs 1272 for the same item and now more Rs. 1822 .
What is this. The actual price of the product Rs. 1272, which was paid by me earlier, now more 1822 . Sub total Rs 3094. How is it possible???

Sr i have been cancelled this order on 4th september item orderv ID is [protected] they have said that 269rupees will be refunded in 4to6 days but my money is not refunded and other item Buddyboo Pink Nail Cutter with Scissor has been cancelled on 3rd septemberand item Order ID: [protected] they have said that 155 rupees will be refunded in 4to6 days please take severe action on them

Hello sir
i am Manish gujjar from ghaziabad UP
i order a Samsung J3 mobile phone from snapdeal on date 27/aug/2016, bearing Order ID: [protected] through online payment (debit card )
i have been told by them that the phone will be delivered to me by 1st september and they messaged me that due to certain reason they unable to deliver the phone and they said to deliver it by 7th September 2016 and till yet it is not delivered to me..
now they didn't response
i tried from 1st September but customer care said wait and wait they did nothing on my complaint.
i want to file a complain against them and get my refund
thankyou.

I wanted to place order one one of the products which was advertised on tv, (hair straightner brush)but the person refused to take the order as i had earlier cancelled couple of orders, the orders were cancelled due to non aviailablity of the product(sukam power guard) no fault of mine, second order was lenovo external memory disk i accepted the item even it was not compatible with my pc. No three was micromax phone ..As a customer i have full right to cancell the order, it was done before the item was delivered, there cancellation policy is clear .I am really surprised and hurt, i had purchased items in past nearly for rs100000/-, i cannot contact the directly as they have no customer care email id, requested to kindly take necessary action

I have ordered one samsung galaxy j5 from snapdeal and recieved a defective product on 19 august 2016.
After the complain engineer from snapdeal came to my place and checked the mobile and declared it defective followed by return of the product.
20 days have passed and snapdeal is neither refunding the money nor replacing the mobile.
I have been calling snapdeal customer care helpline daily and they are giving me false promises.
Snapdeal is not giving me in written about the status of my mobile so that i can appeal in consumer court.
Kindly take appropriate action and get my complain resolved along with necessary action against the culprits.
I am going to escalate this issue on social media like facebook twitter and watsapp so that people dont order from snapdeal anymore.

Refer the Order ID: [protected] of Snapdeal placed on 08/09/16 for iBall compbook at INR 660=00 as per listed price on website. The ecommerce company has cancelled order on their own by saying that the price listing of seller was made wrongly.

My question is that when the order is accepted against listed price, how ecommerce company can say that the price was wrongly listed ?

I request Snapdeal team to serve this order as this was fault of their technical team and as a consumer I am suffering.

Sir, My name is syed Nishat Ali I live in Delhi, I purchased a ceiling fan (Nexstar) in the month of March2016 from snapdeal.( online selling company). Just after 3 months the fan stopped working. They provide me 2 years warranty. I discussed in the company. They told me to send the fan directly to the manufacturer in Hyderabad. Manufacturer ensure me for replacement of the fan ASAP. And snap deal company refund me Rs.585.00 Courier expense of fan delivery from delhi to Hyderabad. Now 4 months completed Not company and nor Manufacturer returning my fan. I have done hundreds phone call to the snapdeal about my complain.

Now i want my whole refund with full compensation of my time and expenses on phone calls.

I have received the BP apparatus from Snapdeal on 31st August 2016 on my office address, since I was not in town I opened the package on 2nd Sep 2016, found that the it was damaged and same time I have lodged request through snapdeal web for return or replace. I had changed the pick up address and the request for return has been cancelled from the web...
Same time I called up Customer care number and narrated the story... they assured that the product can be picked up. Again I called up on 3rd, 5th, 6th, 7th September 2016, same assurance has been given by the executives. But on 8th Sep 2016, one of the executive told that your product can not be replace.
Snapdeal is making foolish to people.

Dipak

I purchased aquagrand water purifier from snapdeal.com on 29 june 2016. After i call several time for installtion on aquagrand [protected] but nobody comes for installation. After that i arrange a guys and install it. After that i was going out of station for a month when i come back and check device its not working.

Thereafter i complaint on aquagrand but not get any resolution again then i call snapdeal on [protected] again i have no resolution. I write several emails on [protected]@snapdeal.com, kunal. [protected]@snapdeal.com, [protected]@snapdeal.com but not given any positive reply on it.

After 10 days i receive call from snapdeal and said that we try to solve your issue but for that you need to pay visiting charges, i said there no issue i pay for that but atleast send guys or cancel my order.

Now again pass approx 20 days and not get any solution from snapdeal.

Snapdeal totally fraud with me its send a totally defective product and now its support its totally make disappointment me as well not gives me resolution about it.

Hi i purchased a red mi note 3 phone from the snapdeal site on 29 august 2016 and this phone is delivered to me on 03 septemper 2016 but i an facing the heating problem in this phone too much when i complaint regarding this, an engineer came ant check it only five minute, when we saying check it at least 15 min and give us the solution than he said this phone having some problem and a person will come tomorrow and please return this phone . No one come till 2 to 3 days when we call to snap deal site they said engineer said there is a no problem and we cant not change this phone or refund and if you facing any problem please contact to service centre so which kind of behaviour of snap deal site, i want to refund my money as soon as possible.
Details of my product:
Mobile Phone: Red MI Note 3(32GB), golden colour
Invoice no:S27E64/16-17/73741
Invoice Date:29 AUG-2016
order id : [protected]
Contact no :[protected]
mail id:swati.[protected]@gmail.com
suborder id:[protected]

Order id: [protected] (1 item)

Xolo era x (8gb, black)
Rs/- 5299
Suborder id: [protected]
Ph no. - [protected]

Abhi tak delevery nahi huaya... Please take necessary action...