Claimed

Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
Complaints 14445
Resolved
9447
Unresolved
4998
Quick Links
Statistics
Share
Contacts

File a complaint to Snapdeal.com

Having problems with Snapdeal.com?

File a complaint and get it resolved by Snapdeal.com customer care. It’s quick effective and absolutely free!

SUBMIT A COMPLAINT
Snapdeal.com
Customer Service Contacts

Snapdeal.com Phone Numbers

Phone
+91 11 4637 1100
1592
668
+91 92 1269 2126
1459
1058
+91 88 8825 4614
1051
416

View more phone numbers

Snapdeal.com Website

Snapdeal.com Head Office Address

238, 1st Floor, Okhla Industrial Estate, Phase III
New Delhi
New Delhi District
Delhi
India
110020

Snapdeal.com reviews & complaints page 409

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
dipika88
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Abasar blue steelcraft baby cradle

Address:110020
Website:snapdeal.com

This site is actually made for cheating with public .Invoice no s96afb/16-17/694 date 24/8/2016
I received on 31/8/2016 after open i found that the material was not same as i booked and the material is old and damaged. At first snapdeal.com was refusing to refund or replace the material. After my first complain they agreed to refund. The item was send by me to them through GATIKWE. The received the item . Now they refusing to refund...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
P
Prasanth Chowdhary
from Kayankulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Laurels Original Men Watch (Lo-Vet-103)

Address:Chitradurga, Karnataka, 577502
Website:Snapdeal

Sr i have been cancelled this order on 4th september item orderv ID is [protected] they have said that 269rupees will be refunded in 4to6 days but my money is not refunded and other item Buddyboo Pink Nail Cutter with Scissor has been cancelled on 3rd septemberand item Order ID: [protected] they have said that 155 rupees will be refunded in 4to6 days please take severe action on them...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
manish gurjjar
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product not received and money not refund

Address:Panchsheel Nagar, Uttar Pradesh, 245304
Website:snapdeal.com

Hello sir
i am Manish gujjar from ghaziabad UP
i order a Samsung J3 mobile phone from snapdeal on date 27/aug/2016, bearing Order ID: [protected] through online payment (debit card )
i have been told by them that the phone will be delivered to me by 1st september and they messaged me that due to certain reason they unable to deliver the phone and they said to deliver it by 7th September 2016 and till yet it is not delivered...
+2 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vinod comar
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refuse to sell

Address:122002

I wanted to place order one one of the products which was advertised on tv, (hair straightner brush)but the person refused to take the order as i had earlier cancelled couple of orders, the orders were cancelled due to non aviailablity of the product(sukam power guard) no fault of mine, second order was lenovo external memory disk i accepted the item even it was not compatible with my pc. No three was micromax phone ..As a customer i have...
Helpful
Be the first one to find this review helpful
Found this helpful?
2 Comments
Report
Copy
S
Singh Vishesh
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Defective mobile

Address:Allahabad, Uttar Pradesh, 21006
Website:Snapdeal.com

I have ordered one samsung galaxy j5 from snapdeal and recieved a defective product on 19 august 2016.
After the complain engineer from snapdeal came to my place and checked the mobile and declared it defective followed by return of the product.
20 days have passed and snapdeal is neither refunding the money nor replacing the mobile.
I have been calling snapdeal customer care helpline daily and they are giving me false...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
V
vijay95
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order cancelled by ecommerce portal

Address:452012
Website:www.snapdeal.com

Refer the Order ID: [protected] of Snapdeal placed on 08/09/16 for iBall compbook at INR 660=00 as per listed price on website. The ecommerce company has cancelled order on their own by saying that the price listing of seller was made wrongly.

My question is that when the order is accepted against listed price, how ecommerce company can say that the price was wrongly listed ?

I request Snapdeal team to serve...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
Syed Nishat Ali
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cheated me in purchasing of a product!!

Address:New Delhi, Delhi, 110025
Website:www.snapdeal.com

Sir, My name is syed Nishat Ali I live in Delhi, I purchased a ceiling fan (Nexstar) in the month of March2016 from snapdeal.( online selling company). Just after 3 months the fan stopped working. They provide me 2 years warranty. I discussed in the company. They told me to send the fan directly to the manufacturer in Hyderabad. Manufacturer ensure me for replacement of the fan ASAP. And snap deal company refund me Rs.585.00 Courier expense...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
D
dvdeshmukh
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Damaged product dispatched by Snapdeal

Address:400076
Website:snapdeal.com

I have received the BP apparatus from Snapdeal on 31st August 2016 on my office address, since I was not in town I opened the package on 2nd Sep 2016, found that the it was damaged and same time I have lodged request through snapdeal web for return or replace. I had changed the pick up address and the request for return has been cancelled from the web...
Same time I called up Customer care number and narrated the story... they assured...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
M
mahimohit
from Bareilly, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Aquaguard water purifier

Address:New Delhi, Delhi, 302019

I purchased aquagrand water purifier from snapdeal.com on 29 june 2016. After i call several time for installtion on aquagrand [protected] but nobody comes for installation. After that i arrange a guys and install it. After that i was going out of station for a month when i come back and check device its not working.

Thereafter i complaint on aquagrand but not get any resolution again then i call snapdeal on [protected] again...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
SwatiAnkur
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding mobile phone not returning

Address:Ghaziabad, Uttar Pradesh, 201016
Website:Snapdeal.com

Hi i purchased a red mi note 3 phone from the snapdeal site on 29 august 2016 and this phone is delivered to me on 03 septemper 2016 but i an facing the heating problem in this phone too much when i complaint regarding this, an engineer came ant check it only five minute, when we saying check it at least 15 min and give us the solution than he said this phone having some problem and a person will come tomorrow and please return this phone...
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
Jyotirmay Bhar
from Kolkata, West Bengal
Report
Copy

Delay delivery

Address:Hooghly, West Bengal, 712405
Website:www.snapdeal.com

Order id: [protected] (1 item)

Xolo era x (8gb, black)
Rs/- 5299
Suborder id: [protected]
Ph no. - [protected]

Abhi tak delevery nahi huaya... Please take necessary action......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
P
pradeep6073
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fake information updates for Item delivery.

Address:560066
Website:Snapdeal

Nine days back i have buy the shoe through snap deal web site, but still now i did not get any cal from delivery services. In that snap deal site fake update is like 1 "Attempt" fail. this is very ridicules answer and fake information provide to the customers and when i am before buy the product one day delivery mentioned in the as a name board so I raisethe complaint to the services....
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
arunkarkki
from Chennai, Tamil Nadu
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Fraud snapdeal not taking return for offer product ask me to send

Address:Dindigul, Tamil Nadu, 624601
Website:www.snapdeal.com

I ordered panda walker rocker for my kid Rs.1275 on offer price.
I received the product on 17th Aug.

Product quality is worst, non working music buttons, one side rocker is not locking properly so rocker can not used.

I created return request on 20th Aug, Fraud snapdeal replied that the don't have return pick for my address. But for the same address they have delivered two more products and picked...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
J
jshamira
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return order

Address:Jaipur, Rajasthan, 302020
Website:snapdeal.com

Worthy receipent
I had done an order of suborder ID : [protected]. I'm nit satsified with it and i requested a return but no one picked up and mentioned that customer not available.then i reschedule my return but no action taken by anyone and after all at a moment my request is closed. And im misguided from snapdeal courier provider to cancelled request once and then resend it....
+1 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
C
chandreshd
from Indore, Madhya Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Ordered Samsung Galaxy J3 but received wrong product

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I ordered Samsung Galaxy J3 on 24 Aug 2016 from SNAPDEAL and the product was delivered in the prescribed time on 30th Aug(Order ID-[protected], Sub order ID-[protected]). But when I opened the packet, I was completely shocked that the product what they delivered is a old used one button wala chineese 'FORME' make mobile in open box (not sealed one), with swallow battery of some other phone. I immediately called snapdeal customer care in the...
+3 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
Z
Zeenan Sheikh
from Vasai-Virar, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Boat bassheads 200 in ear wired earphones

Address:Mumbai City, Maharashtra, 400019
Website:Snapdeal.com

I ordered this earphone through snapdeal. It isn't the first time I've ordered an earphone online.. The packaging was so bad as if they have picked a packet which was thrown on the road and put it in the snapdeal carton and shipped it. It spoiled my mood then and there itself. Packaging standards is nowhere closer to brands like MI or skullcandy. Any earphones you order is supposed to come with extra earbuds of all sizes as everyone's ear...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sheriff.ahmed31
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Nobody came for a return pick-up

Address:Gurgaon, Haryana, 110092

I purchased an item on 31st August, 2016 and my order ID is [protected]. I raised a return request on next day but i selected a wrong pick up address so i cancelled immediately that request. I rescheduled a pick up timing via phone service and they authorized for next day ( 3rd Sep ) pick up but today is 7th September and nobody came yet. I called 4 times and told everytime the same problem. They were saying same reason that "We apologize...
Helpful
Be the first one to find this review helpful
Found this helpful?
4 Comments
Report
Copy
K
kailujma
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Return online shopping product

Website:www.snapdeal.com

I have issued a return request to snapdeal. But there is no action from it..it is a puma slipper which is definately a duplicate...order id is [protected] order placed on 30 aug 2016. I have plaxed a return request just after product delivered they said they will process the request but no attention from snapdeal till now. Make a strong action towards it as they are cheating the customer......
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
A
abin123
from Ernakulam, Kerala
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Snapdeal.com Money deducted, but order not placed

Address:Ernakulam, Kerala, 682305
Website:Snapdeal.com

I ordered -- Asian Shoes Blue Casual Shoes worth Rs 282 on date 7 sep 2016
at approx 3:30 and paid the amount by net banking (sbi).After the transaction was complete money was deducted from my account but the order was not placed and no order information is available on Snapdeal. Please CONFIRM THE ORDER OR REFUND THE AMOUNT WHICHEVER IS POSSIBLE

Bank name- State Bank of India
A/C no [protected]

SNAPDEAL...
Helpful
Be the first one to find this review helpful
Found this helpful?
Write a comment
Report
Copy
S
sidharth kabi
from Banposh, Odisha
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
Report
Copy
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Pendrive

Address:769014
Website:snadeal

I did a purchase of pendrive on snapdeal.com on 7 aug2016 worth of rs.870/-. The order id is[protected] when i received the product it is not actually what i ordered for. Its purely a fake 1.. Specs vary from original 1. Immediately i called the customer care after 7 days and asked for exchange with the product i ordered... They denied... I also went to sony service center.. Hey also told us its a fake product and seller is not a authorised...
+7 photos
Helpful
Be the first one to find this review helpful
Found this helpful?
1 Comment
Report
Copy