Snapdeal.com Complaints & Reviews

Order id: [protected] (2 items), placed on 11 aug, 2016,
Suborder id: [protected], shows :

Pickup has been scheduled with bluedart_del-266884 (bluedart_del[protected]:11 pm, 22 aug, 2016
Return request has been received

But pickup is still not done...

I have bought a leather belt for rs. 624/- from snap deal on 18.08.2016, i received the courier on 24.08.2016, the buckle of the belt was broken, i returned the item through dtdc courier on 27.08.2016, which cost me more rs.100 and also wasted petrol and time. But on 30.08.2016 the packet was returned to me without any reasons and also money was not refunded. When u tried to contact snapdeal customer care, i have been direcyed through number of menus but no customer care reprentative talked to me, i also submitted compliant through their online feedback but no response yet received till date. This is a big game of cheating is played by snapdeal please help me out and get my refund.

I cancelled my order before receiving the product.now the status is money is refunded successfully on 26th August.But the money is not credited into my account.i payed money through net banking.upto now 3 mails I sent for this issue bt no response.If after this also no response then I will file a complaint on Snapdeal.

I've ordered hot shapers black sauna belt "set of 2" on 18 august 2016 suborder id: [protected], but got only 1 belt by retailer "gpa commerce pvt ltd" b-4/2, okhla phase 2 new delhi - 110020 invoice number: s29452/16-17/7405. Shame on you snapdeal, i'll never order any kind of product from snapdeal.
Somendra prakash sahu
Mob: [protected]

Item description
Snowbird sb-kl[protected] stailness steel electric kettle
In voice number. sba981/16-17/246, invoice date 11 aug 2016
Order no. [protected]
Suborder no.[protected]
Item price. rs 699

I send this item on. khasra no. 546, lal doga, village tikri kallan, new delhi
City new delhi state new delhi
Pin 110041
Company tin vat no. [protected]
Company cst no. [protected]
Dispatch via blue dart
Corier no. [protected]
Plse refund my good item and courier fee rs 310

Hello, this is djrao, from kakinada andra pradesh. Today i had massage and from snapdeal that you are not locate my address. Your mail coping below.

D. J. Rao, we could not deliver your high speed king 2 channel... On mon, 29 aug, 2016 as we were unable to find your address. Please update your address using the button below for our courier partner, ecom_plus, to reattempt delivery.
Please note that i had already received material many times the same address before this order and i am one of your old and regular customer. Why i update my address there is no another address for me and my mobile number also with you at least why not call me if you not unable and find my address, and i waited today for your call from morning to evening there is no one call above my address. My address is correct, please deliver the material as soon as possible.

With regards
Djrao, [protected]

My product is daemaged pls replace my samsung led all rady courier sends corieur name trackon arb no : [protected] my account no : [protected] accont name k. Ch kotayya branch name state bank of india

Order I'd.[protected], I have purchased a combo kids dress 6 set, but received one quantity only and made return request on 7.8.16, as on 28.8.16 was not done, today they have close my return request. Now would like return that

I bought product from snap-deal at 13 aug 2016.I received product at 22 aug 2016.Suborder id [protected] but product is very poor quality i return the product. My product is picked up by delhivery courier service.But system show me my money will
Refunded to my account maximum within 4 working days. But untill now i dont recived my money back. Please help me what i do i have pick up receipt. I try to call customer care but i didn't get anyone help me there .I need my money back please don't cheating costomers like this.
My phone number [protected]

I cancelled order before delivery at my home and than after they send a product to my address and which was mistakenly received by my parents and now they told me it can not be refund your money
For that i talk with there customer team regarding this matter and 1st they told it so easy to resolve for this matter and now they told me it has no solution you have to take this product.

Hello,

I have placed a order on snapdeal.com on 21st of august, 2016 for samsung galaxy j2 pro. And the order is id [protected]. I have not received my order yet but i have already received the delivery message on 24th of august, 2016 that my order has been successfully delivered on 24th of august, 2016.

Earlier i have purchase lots of products from snadpeal but such type of issue has been not come. Now i am hearing that such type issue is very common for sanpdeal.

Invoice no. S87bff/16-17/110 dated 12.8.16. Purchased 2 tupperware 2.5 kg containers. Lid is not suit. Request to collect the item and refund may be made at the earliest.
Item is kept ready in my address for return. Nobody came to collect the item.
Pl. Collect and refund the cost immediately.

Dear team
I am raise the complain dated 23 aug 2016. Complain no is 1361560. For installation bed. Sanpdeal concern person he said the bad is installation dated 27 aug 2016. But my bed is not installation, i am call again dated 27, 28 and tomorrow morning, the concern person his commitment the bed is installation today. But my bed is yet not installation.

Again i call for snap deal customer care number and taking with karan and puja. Karan (Time 3:20 pm) he said again the commitment the bed installation tomorrow. If the tomorrow my bed is not install i have go with first police and registered the complain and also raise the issue for social media.

Snapdeal is totally unprofessional company with no ethic values. They are taking customer for ride and making fool of them.

I orderd phlips trimmer
But same day i cancelled my order
Which was prepaid through debit card
According to policy my money have to be refunded
But till now i have not recived my money
And there coustmer care no. Also not working
No responce at all
Please help
My refunding money is 1220rs
I have uploded my order cancellation page pic
Please provide me any solution! !
😣

I had send the product for replacement through given reverse package code *crp81993560* code but till this date yet i had not receive the replacement product.

Hi
order no.[protected].order placed on 21st aug..expected delivery 24-26 august.I have sent multiple mails but no satisfactory response.On tracking section it shows item recieved by neaby hub in 22nd august after that no updates.Running from 1 post office to other.This is my very first order from snapdeal but here i am highly disappointed with the services.

Dear sir,
i purcharge a smart whist watch order 24-7-16 & me received 25-7-16 but i don't like this watch so return this watch 26-7-16 at my address but my refund amount not reseve my bank account baroda rajasthan kshetriya gramin bank alwar. sir my account no. [protected] rahul agarwal . sir snapdeal return policy for 7 days but my refund amount not received my back account &snapdeal company toll free no. [protected], [protected] not rechable and not received me call your toll free no. [protected]. My Refund Amount Not Received My Bank Account But Your NEFT. NO. P[protected]. I Send Four 4-5 Mail snapdeal Company Support But not Answer My Mail. So plz sir check my payment status
sir snapdeal company send a mail fo me-
Hi rahul
Your refund for Bingo Black U8 Bluetooth Smartwrist Watch Phone Mate for IOS
Android Samsung /Apple iPhone/HTC has been initiated
We have received your Bingo Black U8 Bluetooth Smartwrist Watch Phone Mate for IOS
Android Samsung /Apple iPhone/HTC and have successfully initiated a refund of Rs. 539
to your account no. XXXX-5507. It will be credited within 2 hours. Please note that you will
receive the credit under the name Jasper Infotech Limited.
Track your refund request on the Snapdeal app -www.snpdl.in/irghfvhv
Order ID: [protected] Placed on: Sun, 24 Jul, 2016
Refund Mode Timelines NEFT Transfer Within 2 hours

I had ordered 2 quantities of bikaji foods rajbhog item on 19th aug 2016 and today i. E on 29th aug 2016 i received the item but when i opened it i got only 1 qty of rajbhog container but the delivery boy asked for the payment of rs.440 and i paid him rs.440 thinking that the box might contain 2 containers.
Requesting to assist as early as possible. Either to refund the balance amount i. E. Rs.220 or to send the container of rajbhog

I order a akriti white tunic on 16th august and it was delivered to me on 22nd august but i am not liking its fittings so i return this product they return pick it up on 24th august and send me a message on 25th august that my refund money 450 which i paid through freecharge account has been initiated to refund .

and now its 29th august still i dint get my refunded money but snapdeal web page shown me that refund was successful.
whats wrong with them i dont have that money yet its not credited in my freecharge account or debit card or in bank account not in anywhere

I have requested return on the bag on 19th august'16. I want to return the product and get my money back. It's a poor quality duplicate product, no where matching the image and description given on the snapdeal. The request was auto closed on 22nd august'16 saying - courier partner has informed that i have cancelled the request. Immediately, i contacted customer care team on 22nd august'16 and informed that it is a false info by courier partner. Cc executive assured me that pick up will be done in 48 hrs but no response. The same thing happened when i called on 24th and 26th august'16. Now, i am not able to talk to any cc executive and get the status on the return. When check online, the request is closed on 22nd august'16.
Why a customer should suffer for internal /technical issue or false information by courier partner?

I want to return the product and get my money back.

Please help with this.
Thank you