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Snapdeal.com Complaints & Reviews

3.6
Updated: Nov 24, 2025
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Snapdeal.com reviews & complaints page 415

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N
Nirudpal Bharali
from Mumbai, Maharashtra
Aug 30, 2016
Resolved
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Resolved

Address: Dibrugarh, Assam, 786602
Website: www.snapdeal.com

Hi team,

I have order "samsung 32 gb uhs-i 80mb/s class 10 evo plus micro sdhc card (With sd adapter)" from snapdeal on 29 june, 2016, when i ordered it showed "10 years manufacturer warranty and 1 year manufacturer warranty on sd adapter". From last one and half month it is giving me "format disk" issue. When i tried to format that it says the disk is write protected. I tried every possible steps to recover it by searching online but all failed.

Reply me with proper solution or claim warranty, i need a new one. Really its annoying me. It makes me feel that i have wasted my money on that.

Order id: [protected]

Attached invoice which they sent.

Regards,
Nirudpal bharali
Oct 1, 2016
Complaint marked as Resolved 
Snapdeal.com customer support has been notified about the posted complaint.
Verified Support
Aug 30, 2016
Snapdeal.com Customer Care's response
Dear Nirudpal Bharali,

Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

Regards,
Team Snapdeal
Verified Support
Jul 24, 2017
Snapdeal.com Customer Care's response
Dear Neelapu,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [protected]@snapdeal.com in case you require further assistance in the interim.

Regards,
Team Snapdeal
Dear sir/Madam,

I have order "SanDisk ultraAA sd card (With sd adapter)" from snapdeal on 08 Nov, 2016, when i ordered it showed "10 years manufacturer warranty and 1 year manufacturer warranty on sd adapter". From last one and half month it is giving me "format disk" issue. When i tried to format that it says the disk is unable to formate. I tried every possible steps to recover it by searching online but all failed.

Reply me with proper solution or claim warranty, And replace to new one product

Order id: SOA449/16-17/140852

Attached invoice which they sent.

Regards,
Neelapu Tejarao Reddy
Snapdeal.com Customer Care's response, Jul 24, 2017
Verified Support
Dear Neelapu,

We regret the inconvenience caused. This is to inform you that we have taken a note of your concern and will get back to you with an update soon. Please connect with us on [email protected] in case you require further assistance in the interim.

Regards,
Team Snapdeal
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    M
    Mohan Kishore
    from Vepagunta, Andhra Pradesh
    Aug 30, 2016
    Resolved
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    Resolved

    Address: 530017
    Website: www.snapdeal.com

    Worst service i am not received any product how to place the product is delivery tell u worst u cheating me no one responding

    please action in courier service..

    my number
    [protected]
    simply cheating the peoples
    don't purchase the snapdeal
    Oct 5, 2016
    Complaint marked as Resolved 
    Snapdeal.com customer support has been notified about the posted complaint.
    Verified Support
    Aug 31, 2016
    Snapdeal.com Customer Care's response
    Dear Mohan Kishore,

    Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

    Regards,
    Team Snapdeal
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      S
      shailesh kalgikar
      from Chennai, Tamil Nadu
      Aug 30, 2016
      Resolved
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      Resolved

      Address: Hyderabad, Andhra Pradesh, 500032
      Website: snapdeal.com

      I have raise the complaint on HP Desk jet 1112 printer in snap deal customer care complaint no is (ref no[protected], i have given complaint on 20 Aug, 2016, i have received a product on 19th aug, 2016, i raised the complaint because the cartridge and printer is not in good condition and cartridge cost is more in the market so i said the customer care return this product and i need the refund and i follow the terms and conditions as per the snap deal website with in 7 working days i raised the complaint. Now 29th aug i got a call from snap deal backend team they said not do any refund for default printer, and they are following own rules and regulations please help me this issue from snap deal i want to return this product ASAP..
      Sep 30, 2016
      Complaint marked as Resolved 
      Snapdeal.com customer support has been notified about the posted complaint.
      Aug 25, 2016
      niveditap's response
      make it asap.
      Verified Support
      Aug 30, 2016
      Snapdeal.com Customer Care's response
      Dear shailesh kalgikar,

      Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

      Regards,
      Team Snapdeal
      Hello Snapdeal Team,

      Requesting you to refund the amount of cancelled order as it has been more than 2 weeks. Please find the details of this order mentioned below:

      Cancellation request - (Ticket Id:[protected]
      Suborder Id - [protected]

      Regards,
      Nivedita Paliwal
      Snapdeal.com Customer Care's response, Aug 31, 2016
      Verified Support
      Dear niveditap,

      Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

      Regards,
      Team Snapdeal
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        A
        Akki 207
        from Mumbai, Maharashtra
        Aug 29, 2016
        Resolved
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        Resolved

        Address: 400706

        Product order number [protected] ..Stylox slim fit shirt ...10 days before i cancelled my shirt...But didn't get refund in freecharge account
        Oct 1, 2016
        Complaint marked as Resolved 
        Verified Support
        Aug 31, 2016
        Snapdeal.com Customer Care's response
        Dear Akki 207,

        Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

        Regards,
        Team Snapdeal
        Its having 3 to 4 hr charging n still not fully charg n aftr dan cant chrg cellphone fully
        Snapdeal.com Customer Care's response, Aug 31, 2016
        Verified Support
        Dear Mandeep Rajput,

        Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [email protected] so that we may assist you in a better way.

        Regards,
        Team Snapdeal
        Snapdeal.com Customer Care's response, Sep 7, 2016
        Verified Support
        Dear Mandeep Rajput,

        We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [email protected] so that we may assist you further.

        Regards,
        Team Snapdeal
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          S
          Subhadip Roy
          from Noida, Uttar Pradesh
          Aug 29, 2016
          Resolved
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          Resolved

          Address: 713101
          Website: Snapdeal.com

          Order id: [protected] (2 items), placed on 11 aug, 2016,
          Suborder id: [protected], shows :

          Pickup has been scheduled with bluedart_del-266884 (bluedart_del[protected]:11 pm, 22 aug, 2016
          Return request has been received

          But pickup is still not done...
          Oct 11, 2016
          Complaint marked as Resolved 
          Verified Support
          Sep 07, 2016
          Snapdeal.com Customer Care's response
          Dear Subhadip Roy,

          Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

          Regards,
          Team Snapdeal
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            R
            robingoyal
            from Tohana, Haryana
            Aug 29, 2016
            Resolved
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            Resolved

            Address: Barnala, Punjab, 148101
            Website: Snapdeal

            I have bought a leather belt for rs. 624/- from snap deal on 18.08.2016, i received the courier on 24.08.2016, the buckle of the belt was broken, i returned the item through dtdc courier on 27.08.2016, which cost me more rs.100 and also wasted petrol and time. But on 30.08.2016 the packet was returned to me without any reasons and also money was not refunded. When u tried to contact snapdeal customer care, i have been direcyed through number of menus but no customer care reprentative talked to me, i also submitted compliant through their online feedback but no response yet received till date. This is a big game of cheating is played by snapdeal please help me out and get my refund.
            Oct 7, 2016
            Complaint marked as Resolved 
            Snapdeal.com customer support has been notified about the posted complaint.
            Verified Support
            Aug 30, 2016
            Snapdeal.com Customer Care's response
            Dear robingoyal,

            Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

            Regards,
            Team Snapdeal
            Verified Support
            Sep 06, 2016
            Snapdeal.com Customer Care's response
            Dear Kamal bagela,

            We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

            Regards,
            Team Snapdeal
            I purchase I ball comp book laptop SD not receive adapter I ball company adapter working hard Please give me adapter I ball company not contect customers SD please help me
            Snapdeal.com Customer Care's response, Aug 30, 2016
            Verified Support
            Dear Kamal bagela,

            Thanks for reaching out to us with your concern. Kindly share your order details or complaint number with us on [email protected] so that we may assist you in a better way.

            Regards,
            Team Snapdeal
            Refrence of replace ticket ID[protected], I have no any address for return my item Swipe Conect 16 gb black mobile, as you said in your msg dtd on 20 Aug 2016. Not find any contact no. on net for talking this issue. Whenever you should collect from my end, as you deliverd on 18 aug 2016.
            Pls do the need full.
            Snapdeal.com Customer Care's response, Aug 30, 2016
            Verified Support
            Dear Surrender tiwari,

            Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

            Regards,
            Team Snapdeal
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              R
              RajeswariReddy
              from Tumkur, Karnataka
              Aug 29, 2016
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              Address: 560036
              Website: Snapdeal.com

              I cancelled my order before receiving the product.now the status is money is refunded successfully on 26th August.But the money is not credited into my account.i payed money through net banking.upto now 3 mails I sent for this issue bt no response.If after this also no response then I will file a complaint on Snapdeal.
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                S
                Somendra Sam
                from Noida, Uttar Pradesh
                Aug 29, 2016
                Resolved
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                Resolved

                Address: Lucknow, Uttar Pradesh, 226017
                Website: snapdeal.com

                I've ordered hot shapers black sauna belt "set of 2" on 18 august 2016 suborder id: [protected], but got only 1 belt by retailer "gpa commerce pvt ltd" b-4/2, okhla phase 2 new delhi - 110020 invoice number: s29452/16-17/7405. Shame on you snapdeal, i'll never order any kind of product from snapdeal.
                Somendra prakash sahu
                Mob: [protected]
                Sep 30, 2016
                Complaint marked as Resolved 
                Snapdeal.com customer support has been notified about the posted complaint.
                Verified Support
                Aug 30, 2016
                Snapdeal.com Customer Care's response
                Dear Somendra Sam,

                Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                Regards,
                Team Snapdeal
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                  D
                  Dhanjeet pathak
                  Aug 29, 2016
                  Resolved
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                  Resolved

                  Address: Dhemaji, Assam, 787057

                  Item description
                  Snowbird sb-kl[protected] stailness steel electric kettle
                  In voice number. sba981/16-17/246, invoice date 11 aug 2016
                  Order no. [protected]
                  Suborder no.[protected]
                  Item price. rs 699

                  I send this item on. khasra no. 546, lal doga, village tikri kallan, new delhi
                  City new delhi state new delhi
                  Pin 110041
                  Company tin vat no. [protected]
                  Company cst no. [protected]
                  Dispatch via blue dart
                  Corier no. [protected]
                  Plse refund my good item and courier fee rs 310
                  Oct 4, 2016
                  Complaint marked as Resolved 
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Aug 29, 2016
                  Updated by Dhanjeet pathak
                  Please rply sr urgently
                  Above pic i track my sending item by bluedart demaji assam
                  Verified Support
                  Aug 30, 2016
                  Snapdeal.com Customer Care's response
                  Dear Dhanjeet pathak,

                  Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                  Regards,
                  Team Snapdeal
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                    D
                    djrao
                    from Vuyyuru, Andhra Pradesh
                    Aug 29, 2016
                    Resolved
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                    Resolved

                    Address: East Godavari, Andhra Pradesh, 533016

                    Hello, this is djrao, from kakinada andra pradesh. Today i had massage and from snapdeal that you are not locate my address. Your mail coping below.

                    D. J. Rao, we could not deliver your high speed king 2 channel... On mon, 29 aug, 2016 as we were unable to find your address. Please update your address using the button below for our courier partner, ecom_plus, to reattempt delivery.
                    Please note that i had already received material many times the same address before this order and i am one of your old and regular customer. Why i update my address there is no another address for me and my mobile number also with you at least why not call me if you not unable and find my address, and i waited today for your call from morning to evening there is no one call above my address. My address is correct, please deliver the material as soon as possible.

                    With regards
                    Djrao, [protected]
                    Sep 30, 2016
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Aug 30, 2016
                    Updated by djrao
                    Hello Sir, I feel that yesterday was bad day for me because, one person was called my mobile, he sad that he is calling from snapdeal he sad no stock the material (Remote control helicopter ) my order is [protected] he had asked my bank ATM Card number that he will return the money to my account, I sad my ATM Card number, there after I had received one massage from SBI for a purchase worth Rs 2554 I could not understand what is this how he know I am customer of snapdeal I think some informer from your snapdeal for this type of persons it is not right, in this way I will not like to purchase any material from your Snapdeal in future and I give advise to my friends and relatives please do not purchase the any material from Snapdeal, I am not a rich person I will want gift the Helicopter my grand daughter, but I lose Rs 2554 because of your Snapdeal.

                    With Regards
                    DJRao
                    Verified Support
                    Aug 30, 2016
                    Snapdeal.com Customer Care's response
                    Dear djrao,

                    We sincerely regret any inconvenience you have faced and assure you that your concern is being looked into. Our team will check and update you regarding the concern.

                    Regards,
                    Team Snapdeal
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                      K
                      k.chkotaiah
                      from Vijayawada, Andhra Pradesh
                      Aug 29, 2016
                      Resolved
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                      Resolved

                      Address: Jaipur, Rajasthan
                      Website: snapdeal.com

                      My product is daemaged pls replace my samsung led all rady courier sends corieur name trackon arb no : [protected] my account no : [protected] accont name k. Ch kotayya branch name state bank of india
                      Oct 1, 2016
                      Complaint marked as Resolved 
                      Aug 29, 2016
                      Updated by k.chkotaiah
                      my iteam is damaged pls replase my product samsung led
                      Verified Support
                      Aug 31, 2016
                      Snapdeal.com Customer Care's response
                      Dear k.chkotaiah,

                      Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                      Regards,
                      Team Snapdeal
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                        S
                        Saravanan Anna
                        from Chennai, Tamil Nadu
                        Aug 29, 2016
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                        Address: 600064
                        Website: www.snapdeal.com

                        Order I'd.[protected], I have purchased a combo kids dress 6 set, but received one quantity only and made return request on 7.8.16, as on 28.8.16 was not done, today they have close my return request. Now would like return that
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                          S
                          Safvan basheer
                          from Tellicherry, Kerala
                          Aug 29, 2016
                          Resolved
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                          Resolved

                          Address: New Delhi, Delhi

                          I bought product from snap-deal at 13 aug 2016.I received product at 22 aug 2016.Suborder id [protected] but product is very poor quality i return the product. My product is picked up by delhivery courier service.But system show me my money will
                          Refunded to my account maximum within 4 working days. But untill now i dont recived my money back. Please help me what i do i have pick up receipt. I try to call customer care but i didn't get anyone help me there .I need my money back please don't cheating costomers like this.
                          My phone number [protected]
                          Oct 1, 2016
                          Complaint marked as Resolved 
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Verified Support
                          Aug 30, 2016
                          Snapdeal.com Customer Care's response
                          Dear Safvan basheer,

                          Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                          Regards,
                          Team Snapdeal
                          Aug 31, 2016
                          Updated by Safvan basheer
                          Thanks for helping me ..
                          My problem solved I got my money back ...
                          Verified Support
                          Aug 31, 2016
                          Snapdeal.com Customer Care's response
                          Dear Safvan basheer,

                          Thanks for the acknowledgement. If you have any further issues please [protected]@snapdeal.com so that we may assist you better.

                          Regards,
                          Team Snapdeal
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                            S
                            sandip gandhi
                            from Surat, Gujarat
                            Aug 29, 2016
                            Resolved
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                            Resolved

                            Address: Navsari, Gujarat, 396321
                            Website: snapdeal

                            I cancelled order before delivery at my home and than after they send a product to my address and which was mistakenly received by my parents and now they told me it can not be refund your money
                            For that i talk with there customer team regarding this matter and 1st they told it so easy to resolve for this matter and now they told me it has no solution you have to take this product.
                            Oct 6, 2016
                            Complaint marked as Resolved 
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Verified Support
                            Aug 30, 2016
                            Snapdeal.com Customer Care's response
                            Dear sandip gandhi,

                            Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                            Regards,
                            Team Snapdeal
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                              S
                              s.prakash0201
                              from Delhi, Delhi
                              Aug 29, 2016
                              Resolved
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                              Resolved

                              Address: Gautam Buddh Nagar, Uttar Pradesh, 201306

                              Hello,

                              I have placed a order on snapdeal.com on 21st of august, 2016 for samsung galaxy j2 pro. And the order is id [protected]. I have not received my order yet but i have already received the delivery message on 24th of august, 2016 that my order has been successfully delivered on 24th of august, 2016.

                              Earlier i have purchase lots of products from snadpeal but such type of issue has been not come. Now i am hearing that such type issue is very common for sanpdeal.
                              Sep 30, 2016
                              Complaint marked as Resolved 
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Verified Support
                              Aug 30, 2016
                              Snapdeal.com Customer Care's response
                              Dear s.prakash0201,

                              Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                              Regards,
                              Team Snapdeal
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                                A
                                AP Geetha
                                from Mumbai, Maharashtra
                                Aug 29, 2016
                                Resolved
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                                Resolved

                                Address: 682009
                                Website: wwsnapdeal.com

                                Invoice no. S87bff/16-17/110 dated 12.8.16. Purchased 2 tupperware 2.5 kg containers. Lid is not suit. Request to collect the item and refund may be made at the earliest.
                                Item is kept ready in my address for return. Nobody came to collect the item.
                                Pl. Collect and refund the cost immediately.
                                Oct 8, 2016
                                Complaint marked as Resolved 
                                Verified Support
                                Sep 07, 2016
                                Snapdeal.com Customer Care's response
                                Dear AP Geetha,

                                Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                Regards,
                                Team Snapdeal
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                                  M
                                  mevikas11
                                  from Mumbai, Maharashtra
                                  Aug 29, 2016
                                  Resolved
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                                  Resolved

                                  Address: 416008

                                  Dear team
                                  I am raise the complain dated 23 aug 2016. Complain no is 1361560. For installation bed. Sanpdeal concern person he said the bad is installation dated 27 aug 2016. But my bed is not installation, i am call again dated 27, 28 and tomorrow morning, the concern person his commitment the bed is installation today. But my bed is yet not installation.

                                  Again i call for snap deal customer care number and taking with karan and puja. Karan (Time 3:20 pm) he said again the commitment the bed installation tomorrow. If the tomorrow my bed is not install i have go with first police and registered the complain and also raise the issue for social media.

                                  Snapdeal is totally unprofessional company with no ethic values. They are taking customer for ride and making fool of them.
                                  Oct 1, 2016
                                  Complaint marked as Resolved 
                                  Snapdeal.com customer support has been notified about the posted complaint.
                                  Verified Support
                                  Aug 29, 2016
                                  Snapdeal.com Customer Care's response
                                  Dear mevikas11,

                                  Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                  Regards,
                                  Team Snapdeal
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                                    Ş
                                    Şhűbhąm Pąťəĺ
                                    from Shamli, Uttar Pradesh
                                    Aug 29, 2016
                                    Resolved
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                                    Resolved

                                    Address: Allahabad, Uttar Pradesh, 211008
                                    Website: Snapdeal

                                    I orderd phlips trimmer
                                    But same day i cancelled my order
                                    Which was prepaid through debit card
                                    According to policy my money have to be refunded
                                    But till now i have not recived my money
                                    And there coustmer care no. Also not working
                                    No responce at all
                                    Please help
                                    My refunding money is 1220rs
                                    I have uploded my order cancellation page pic
                                    Please provide me any solution! !
                                    😣
                                    Oct 10, 2016
                                    Complaint marked as Resolved 
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Verified Support
                                    Aug 30, 2016
                                    Snapdeal.com Customer Care's response
                                    Dear Şhűbhąm Pąťəĺ,

                                    Thanks for reaching out to us with your concern. Kindly share your correct 11 digit order details or complaint number with us on [protected]@snapdeal.com so that we may assist you in a better way.

                                    Regards,
                                    Team Snapdeal
                                    Verified Support
                                    Sep 06, 2016
                                    Snapdeal.com Customer Care's response
                                    Dear Şhűbhąm Pąťəĺ,

                                    We have not received the requisite details on your concern. Kindly share your order id or complaint number with us on [protected]@snapdeal.com so that we may assist you further.

                                    Regards,
                                    Team Snapdeal
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                                      Hod Automobile
                                      from Delhi, Delhi
                                      Aug 29, 2016
                                      Resolved
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                                      Resolved

                                      Address: Amreli, Gujarat, 365601
                                      Website: WWW.SNAPDEAL.COM, WWW.SNAPDEAL.CO.IN

                                      I had send the product for replacement through given reverse package code *crp81993560* code but till this date yet i had not receive the replacement product.
                                      Oct 1, 2016
                                      Complaint marked as Resolved 
                                      Aug 29, 2016
                                      Updated by Hod Automobile
                                      now m preparing for court case they cheat me for two product
                                      Verified Support
                                      Aug 31, 2016
                                      Snapdeal.com Customer Care's response
                                      Dear Hod Automobile,

                                      Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                      Regards,
                                      Team Snapdeal
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                                        Piya2806
                                        from Muzaffarnagar, Uttar Pradesh
                                        Aug 29, 2016
                                        Resolved
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                                        Resolved

                                        Address: New Delhi, Delhi
                                        Website: snapdeal.com

                                        Hi
                                        order no.[protected].order placed on 21st aug..expected delivery 24-26 august.I have sent multiple mails but no satisfactory response.On tracking section it shows item recieved by neaby hub in 22nd august after that no updates.Running from 1 post office to other.This is my very first order from snapdeal but here i am highly disappointed with the services.
                                        Sep 30, 2016
                                        Complaint marked as Resolved 
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Verified Support
                                        Aug 29, 2016
                                        Snapdeal.com Customer Care's response
                                        Dear Piya2806,

                                        Thanks for sharing your concern with us. Please be assured that we are working on your problem and our representative will get in touch with you regarding this.

                                        Regards,
                                        Team Snapdeal
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