Snapdeal.com Complaints & Reviews

I made a request to return order [protected]. But nobody from courier contacted me and changed the status item package was not able to collect. When i call the delivery partner they told me that they don't change the status and ask to snapdeal. I purchased redmi note 3 back cover. The cover contains manufacturing defect. Item delivered on 23/08/2016 and within seconds i made request for refund and return but still always rescheduling. The pickup days are going. I want my money back. Its not my fault in return delay. From the first day on wards the packet was ready to return. So please do the needful.

Thanking you

Got item in good condition but without guarantee card. Snapdeal asked to intimate this within 48 hours. I searched for mail id but i couldn't get. Finally got one mail id from website and mailed them ([protected]@snapdeal.com). But there is no reply from snapdeal till now. Why don you add a mailing option on ur help centre online website.
Fastrack 6078sm03 women's watch order id:[protected].

I return an item on 26 aug 2016 but my account shows it not pickup..and i attach the details.ny emailid [protected]@gmail.com
Mob:[protected]

I had sent a return request against Order ID: [protected],
Classic Black Analog-Digital Watch. The item was scheduled to pick up on 27/08/2016. But till now no response. Worst service from snapdeal ever.

Dear all

I am trying to sell my products on snapdeal. I have registered with snapdeal as a seller with the email id as [protected]@gmail.com and registered mobile number is [protected].

Its been more the one month that i have registered but i have not listed a single product on your portal. Everytime i am trying to get registered but getting difficulty.

So many times i have tried to contact your seller support but i have failed, i have raised the ticket also and asked for call back but i have not got any call from your side.

How could i register with out the support from your side.

I am requesting you please help me to get upload my product so that i can start selling.

Looking forward to hear from you soon.

Best regards
F & s creations
[protected]
[protected]

Dear sir/madam
My account id is [protected]@gmail.com
Order id is [protected]
Ticket no. 28240434
Product name is zebronics home theatre
What i have received the product is not working, so i made return request but your team has initiated manual return so i sent the courier through professional courier but the warehouse team is refusing to take because it is big product, like that the courier guy as told me so i made the complained to snapdeal customers care but still now the process is in pending and still i didn't received reimbursement of courier charge and i have also attached the scanned copy of courier slip. Its my humble request plzzzz solve my problem as soon as possible
Thank you

Dear snapdeal, my mobile is dead, it is not working, i got my mobile Meizu Mx5 on February 29th, and it worked perfectly with no issues till August 26th, but after that my mobile is getting restarted automatically and also apps are closing automatically, it is getting heated up, i dont know what's happening with my phone and like that it again switched off, i thought it will restart but it didn't, i kept charging to it but no response, i tried switching it on, but no use, then i got to know that my phone is DEAD, but i still have my warranty for another 6 months, my order id is [protected], hope you consider this complaint and rectify the situation of my phone as fast as possible.you can contact me to this mail or you can call to phone no:[protected], Thank you.

Aquagrand 15 liter warer purifler Product cancel isshu

Snapdeal employees called approx. 5 times and every time they lie to me.


Ince 1 month i am requesting and they tell me that seller will contact to me but seller still did not contact to me.


Check my all mails and review properly. How many times you will tell lie to me?


Avya health and fitness is fake company.


Why snapdeal is selling fake company products on website?


I want to know when my problem will solve? Snapdeal employee some time says some wheather problem, every time excuse.

My problem still did not solve.


Nimesh maheshwari

Order no [protected] till not obtain I am not satisfied with your service and also we hope it clear to be continue in future we defnetly in trouble because of you are missing time punctuality.

I have purchase a blueberry monitor at june 26th but it canot working properly almost i have create complane in julay but i dont have any response have your side please make a action

Order ID: [protected]

Complaint in reference to Order id- [protected]

I have raised several complaints from your mobile app but I am not getting any responses for the same. I wanted 2 return both yellow and orange capris from this order, however there is something wrong and I am not able 2 raise return for the orange capris, they show return request closed. However yesterday 27th August 2016, the blue dart person came to pick up yellow capris and I have sent orange capris along with the yellow, as i have size issue with both. Kindly revert with the update ASAP
I AM NOT ABLE TO CONTACT YOU ON YOUR CUSTOMER CARE NUMBER NEITHER I COULD FIND ANY EMAIL ID. Hope u receive this mail
registered mobile no is [protected]
kindly call me back on [protected]

Thanks
Sony Thomas
[protected]@yahoo.co.in

Snapdeal is not providing me my refferel money for purchasing over 300 even their said me you are elligible but still after 17 days they havenot credited my money.i ordered a book of 407 and asked custmer care if I am elligible.they said yes are elligible and money will be credited in 8 to 10 days after delivery now its been 17 days to delivery but still they are saying our team is working, our team is working.please provide me my cashback

I ordered sony memory card with 70mbps they delivered me 40mbps. Then i request for return and replace and this product to snapdeal warehouse after that online shows product is quality failure then i called customer care so many times they told me on my all calls. In 48 hours you called our quality team but yet they not call me. And they declared my product quality failure as on 20th August and today is 27th August no response from snapdeal. And online shows product is delivered to me.i called every day to customer care but they didn't respond well

Hello,

I had ordered my 1st order of pony cycle Brown ride-on Horse set of 6 with Rs 34990 with payment mode cash on delivery.
Order id [protected].
then after 6 days just before 2 days of delivery it was cancelled by seller

Again i booked the same order but then it was set of 5 & also i paid through net banking as CoD was unavailable,
Order id [protected]
Again same thing, order cancelled after few days just before the day of delivery.

N now these orders are above 1lakh rs.
hence you are cheating to consumers &
this way i wasted approx 10 days & more going on untill you resolve it, already till date its approx 75000Inr loss for me.

So i anyhow need the same order in same price, its snapdeal's responsibilty to confirm & fulfil order of customers from sellers.

If i wont get this i will go to consumer court & also write letter to Finance ministry & consumer affair ministry, Government of India
as a cheating done to me.

Thanks
Neelkamal
[protected]

I had placed my order with order ID [protected] on 18-Aug-2016 & on 19-Aug-2016 the order status was "Order Placed and Dispatching Soon". Order was supposed to be delivered by 26-Aug-2016.

On 24-Aug-2016, there was no change in the order status. It was same as of 19-Aug-2016 ("Order placed, Dispatching soon"). I was worried about the on time delivery & hence called snapdeal customer care & they assured me that they will deliver on time.

On 25-Aug-2016 mid-day, there was no change in the status again & called customer care & got unsatisfactory replies. Then after some time received a mail saying "Order Cancelled". Also the order status was like this - "Placed - Dispatched - Cancelled". So funny it was. With in 10 minutes order was Dispatched & Cancelled too.

They cancelled my order without my permission & any prior intimation. Now they are saying, they will refund the amount as they are not able to deliver my order on time. Never expected such behaviour from Snapdeal.

That was a surprised gift to someone & they just screwed.

I had buy a headphone and return it snapdeal next day cuz sound is too high but they didn't refund me ...order no ---- [protected] its almost 30days gone but still my refund isn't being proceed then i said atleast give my product again but also didn't gave my product back . Both things are stuck in snapdeal
Cost-6995/-
so please help mer to get back my money they

I had one of the worst experiences with Snapdeal. I have been a regular online shopper and have never faced such abrupt, unprofessional, and unethical behavior by any other e-commerce websites.

On 10th August I received an email from Sapdeal saying that my Order#[protected] has been cancelled and my account is being closed due to some transactions which do not pass their Internal check. ALso, Please note that all other open orders and refund claims on this account have also now been cancelled.Now how abrupt is that. I was not involved in any kind of dispute with Snapdeal and have very much adhered to their 7 days widely proclaimed EASY RETURN policy(which I highly doubt now) to return any product. So I fail to understand on what basis such a decision was taken. Shouldn't the customer be told about the rationale transparently??

For privacy reasons I don't want to mention my email id or other particulars on this forum. However, using the above mentioned order ID my details can be found.

Additionally- regarding one more order#[protected] (Tryfa White Crepe Jumpsuits), the product was picked up by Snapdeal from my home after multiple followups from the day return request was placed. Now again they are creating same hassles for me to refund the amount for this product as well.

This is such a fraud by a company. They have picked up my product and now gulping up my money too. I want my money to be refunded by Snapdeal immediately. This is causing me so many hassles and wasting my time.

#I would never advise any one to shop with them. They don't even follow the policies which are listed on their website and operate in a very monotonous way. I am really fed up following up with them.

I hv given request to pick up the lehnga for refund but still no one has been even called and snapdeal is telling that is not our concern... I. E. Courier company duty to pick up... When calling courier company they are telling we hv not received any request... Again when calling snapdeal only answering machine is reachable... Pls do something...

I had purchased a Fly company's Qik + handset on November from Snapdeal. Now on May mine handset had Display problem, I contacted to its customer care numbers, they gave me a customer service address, where i hand over mine handset. They said that it will take 40 days time, Now when i contacted service center they are saying that the company is not responding to them. I too tried to call to Fly service centers but they are not receiving calls or replying to mails. Then i contacted to snapdeal for help. After giving assurance since two week now snap deal says that the Fly company is also not replying to their mails and calls, and now they are offering me 300 hundred rupees voucher.
I have felt like cheated.