Snapdeal.com Complaints & Reviews

Plz Sir/Madam My cancel my order no:-#[protected]

I ordered sony 16gb pendrive last night 22august 2016 but some nettwork problem was arrived and i can't do payment through netbanking but some time later i try again this time payment was done but i can't recieved my order no. Or any thing but balance was succesfully deducted from my account so please provide some information about that or refund my money as soon as possible. Bcozi urgently need 16gb pen drive and i want to reorder so please take immediate action regarding this. (Transaction ref no. If0coofdj0) email:[protected]@gmail.com., mob. No.:[protected]. Thank you

I have purchased helmet (steelbird - full face helmet - adonis (dashing back with silver) [size : 60cms]) from snapdeal and they have supplied me a faulty helmet. when i have asked them to return. snapdeal has picked up the helmet (steelbird - full face helmet - adonis (dashing back with silver) [size : 60cms]) but it has not refunded the money. my suborder id: [protected]..

Please help me to get my refund. it is a cheating from online portal and there is no customer care executive to register my complaint and take action.

I had ordered for a perfume (royal mirach, cost taken from me ₹ 646/-) from snapdeal which was delivered to me on time. however the product's mrp on the box was₹195/- and even the product was duplicate. on giving a return request to snapdeal the product was not picked up from them and they are giving a new puckup date each time.
Kindly look into the matter and resolve my problem

I ordered by mistake one product Blackberry Grey Regular Fit Trouser size 34 and I made payment also. When I am cancelling the product, Snapdeal is reflecting this message " Can't connect right now, please check your Internet connection and try again". I am not able to cancel any products which I paid amount already. My all orders are prepaid, , Snapdeal is taking advantage of this. I will lodge complain in consumer court against SNAPDEAL. Kindly help me in refund of my money.

Dear sir

I bough a battery operated car from snapdeal.com and the same is delivered to me on 14-aug-201.

I received a damaged product, so i placed order for "retrun" on 19 aug 2016 but so far they are neither taking back their product and nor they are giving back my amount. Please take a look into it.

My orderid#order id: [protected], placed on 08 aug, 2016. My e-mail id [protected]@yahoo.com and phone number [protected]. Thanks,
Masthan

My mobile redmi note 3 was picked up by snapdeals courier partner and acknowledment was shared by them when i enquired with snapdeal for the refund they said your pickup has beem failed and even when i shared the acknowledgment which the guy who picked the phone gave to us. They said it is not valid acknowledgement receipt even though it was there on courier partner and number given by that guy is also going not reachable and they are not enternaing my complaint. Now they have closed my complaint citing that i dont want to return product now which i have already returned to them. Please help to get my hard earned money back.

My mobile camera not work so plz my complaint register
My mobile no.[protected]/[protected]

Please ref: order id: [protected]
Complaint refernce no.28248792 and 28038414
I was delivered an old, used and damaged puma shoe on 18.08.2016 at about 1200 hrs. So, i made complaint to customer care immediately and as per cc instruction, i filed returned the product request and refund to bank
Account. After that i daily contact customer care and made complaints to
Take the product back. However, for the past 5 days no courier person
Turned to my address to receive the product. Ple direct courier person to
My given address immediately.
*g. Annadurai, inspector of police, *
*no.152/1, parvathy st., buvaneshwari nagar, *
*new fairlands, salem 636016.*
*mob. No.[protected].*

If no response from your side immediately, i will take legal action against
Concerned authorities.

Dear all
I have received ambrane p[protected] mah power bank - black - for ios and android devic from snapdeal but when i have receive i found it have defective (backup is not proper). so we have complain for return but company reply that we can not pick your product from your location further product was deliver same place so please do needful.

Order id - [protected]
i have purchased in snap deal portal Micromax Canvas Spark 2 (4GB, Black) on 14 march 2016 My Order id - [protected], i didn't have got any update about my refund. Wen hewer i call You are always replying me that we are working on it but just to avoid my call using you are working on so that its been more than 5 months but till now you were unable to refund me my money.
I had got a call from you on last to last 15 days back that you have toald that you will recive your money withen 48 Hrs but till now i didn't recived my refund . Please make it fast so that i will b free from this problem

Brand: Vin fast 007 silver 10400 mah power bank very problem create. 27 July 2016 ko mujhe vin fast 007 silver 10400 mah ka power bank delivered hua only 5 days me hi iski USB kharab ho gyi uske baad only 20 days me product puri tarah se damage ho gya full charge hone ke bawjud bhi is me power nhi rhti he.
19 August ko mene costumer care pr bhi call kiya tha tb v koi decision nhi nikla apse nivedan he ki ya to use repair karaye ya my money return Kare.

Order id - [protected]
Hey i didn't have got any update about my refund. You are always repling me that you are working on it but what the hell you are working on so that its been more than 2 months but till now you were unable to refund me my money.
I had got a call from you on last to last Monday that you have initiated my money but till now i didn't have got it. Please make it fast so that i will b free from this problem

I am the regular online customer. On dt.29/06/2016, i have bought a redmi note 3 mobile phone (3 gbram, 32 gm rom version) @11999 for my uncle mr ashvin modi (order id [protected]) from snapdeal.Com. As, there were my issues with that mobile phone, i have complainted snapdeal for this problem in 3-4 days, so i may get a replacement or refund for the same. But, they have spent nearly 1 month to arrange for the pick up. On dt. 02/08/2016 they received that phone at their end and they have assured me to refund my money till dt 05/08/2016. But after every 4-5 days i have reminded them to refund my money in my bank account, every time they are giving commitment to refund my money in 2-3 days. But till today (dt.22/08/2016) i have not received my money. Everytime they are giving a same reason that due to any technical problem my refund is not done yet. Pl help me to get my money back at earliest. My mail id is [protected]@yahoo.Co.In and my mobile no is [protected] and [protected].

Hi,

I have purchased a voltage stabilizer from snapdeal 10th of August, 2016. I found product is not suitable for my appliance and placed reverse pickup request to return the order on 13th of August. So far they have assigned to the reverse pickup courier request twice which got turned down by courier partner as their service is not covered to my area. It was assigned to another courier third attempt but same thing is happening again and again. I have wasted my entire day all the three times and could not come to a conclusion. It's really unfortunate to say that i am losing hope from Snapdeal as they dont have any hold on their courier partners. Every time your team is coming with a silly excuse that it would be picked up within 1-2 days. I am totally pissed off with this kind o[censored]nprofessional approach not only from them only. Please take this as an escalation towards violating customer service norms . I hope at least someone should be there who can understand the value of it and take the matter to resolve it quickly.

Regards,
Abhijit

Mujhe jo product deliver huwa hai jo online dikhaye gye item se different hai aur is item ka size v fit nhi hai
so i request you plese return this product (Johnson Hakoba Multi-Colour Pack of 3 Bra) and refund my amount
shubhi chaurasia

I have recently purchased a tv from snapdeal.com.
Tv is not working as expected getting power off suddenly
We have called sumsung customer they came and told this is fake tv (Malaysia product) warranty will be not covered in india.

Napdeal is not taking return/replace item.

Also i have problems with the product from day one
1. Tv delivered 35mks away from home (We have arranged a car to get the tv to my home cost me around 1500 rs)
2. Called customer service for installation it supposed to be for free however they are asking 5000 + tax to come to my home
3. Reported issue to snapdeal on fake product being sold and had sent complete chat with samsung customer care.
Napdeal is not responding on time. Sanpdeal is asking for images for written communication fake product from samsung service center,
Amsung service center is asking for 5000 + tax to come to my home (I am ready to send the images of written conformation however snap deal not ready to pay 5000 +tax also i already send complete chat from samsung customer care)

I placed an order vide order ID [protected] on 22 July 2016. I have not yet received my order. But I received an email showing my order is delivered. I made payment of this order through debit card. Could you please find out what has happened to my order or I will take action against Snapdeal.

Today 48 hours ago I am not get my refund till now pls do fast I am wanted to buy other phone

I placed an order on snapdeal with order id [protected] its a replacement order i got defective replacement! Then i requested for return it on 17th august till now i didnt received any update from ur team! I also requested to change my pickup adress to

H. No 33 karkar mandan near old shiv mandir arya public school (Landmark) 201010

But ur customer service on call always give me assurance that it will be picked up soon but till now i didnt got any update i just want to abuse ur whole system! Wtf? This is a small work as amazon have done this easily revert me back on [protected] or [protected]

Listen i want my refund as soon as possible! And ur back end team. Yesterday i told them to change the address i think they were unable to hear tell they to go hospital first
😡😡😡😡and then sit in front on pc