Snapdeal.com Complaints & Reviews

I had ordered two products but they delivered very cheap product and when i raised complaints then they are not picking their product and also not refunding my amount
It’s been more than 10 days now and no one came to pick the product and when i call them they say they are sending courier in 1-2 days but no one turned up
Now those cheap products are lying with me and they are simply eating my money order no [protected]

An message was sent to me regarding my luck draw by snapdeal... The person also called me and talked about that lucky draw.. He was known to be fraud... His no. Is [protected]... Plzz take action on this spam as soon as possible.so that other people could be safe from these types of spams...

I am a seller on Snapdeal. From past few days I am not receiving the return products from Snapdeal however they are being marked as return delivered. Fathers Snapdeal shares the proof of delivery for such fake deliveries as well.

Are requested Snapdeal support to look into this issue at ground level because I am sure that my stamp is being copied by the great partners of Snapdeal and their misusing it.

However the seller support failed to provide any resolution to me. This said that courier partner have provided the proof of delivery hence this issue cannot be entertained further

Congrats! You Won 1st Prize Tata Saafari In 9th anniversary Day Snapdeal .This Is Valid For Today For Registration Contact On:[protected] T&C #Snapdeal

Received call from the above number too asking me to deposit registration fee 6600. They will give me car or

I refused and didn't pay any amount till now
Request you to take action on such cases. It is damping your fame

I ordered a watch (Titan Stainless steel Round Women’s watch, Order ID: [protected]) on 25-Sep-2019. The order came to deliver on 1-oct 2019 morning. Without opening I rejected the product and given with delivery boy. After 2-3 min when I checked the status in Snapdeal app it was showing - PRODUCT DELIVERED. Hence, I called the delivery boy and said that the wrong status is been updated Please change it accordingly. The delivery boy said “Mam, I’m riding now, Will change the status in half an hour once I reach the office”. I said, “Ok, But Please do it Don’t forget”.
After that I was keep checking the status and it didn’t change at all. I started calling him again and again, but he didn’t respond to my calls.
On 1-oct-2019 night I raised a complaint in Snapdeal mobile app and started a conversation. People from Snapdeal started calling me and asked me a set of questions. Everyone asked the same set of questions and No proper action is been taken from anyone.
One day I had a conference call with Snapdeal customer person and delivery boy. That time delivery boy said that unknowingly he changes the status and the product is with him. At the end Snapdeal customer person asked me whether I want a replacement product or a refund of money. I said REFUND of money.
Till today the refund money is not credited. I’m tired of sending follow up messages. Please help me in getting my money back.

We returned pair of shoes on 11th December 2019 for which we haven't received our refund till date.
It's been 1 month and amount of refund is Rs. 5067.
If Snapdeal will keep cheating customers, it will be a great jerk to company.
After this experience, I don't think I would ever rely on Snapdeal for any product or service.
If Snapdeal is not able to refund my money in one month, I expect some courtesy from customer care executives, but they talk rudely and threaten customers to cut the call. It's really disappointing.

Hi, we made some purchase from snapdeal after somedays we start getting calls for unknown numbers ([protected]) saying beacouse we have purchased the products we have won an lottery and for the prize we have to pay the registeration fee of approx 7k and we have denied clearly after that tthey start abusing very badly and start giving threats please take imedate action on this.

Please provide ather product iam not satisfy product i am Oder Adidas shoes but delivered other shoes Columbus 5 numbers iam not acceptable shoes so please check the status. Iam ist Oder Snapdeal I am not satisfied very fake . First impression is the last impression Snapdeal.

I got message and call from dinesha kt behalf of snapdeal and he says you winning tata stormo or 1260000, and i transfer some amount her account number [protected] ifsc - SBIN[protected] against of TDS charge and another charge and he calls 4 days continiously, and i did not recieve any amount till date then i call sanpdeal lucky draw number [protected] and he says yes you got prize and i told her all story of dinesha kt/ dhyashankar mishra and he says those are agent not employee, i am employee of snapdeal and he also says please pay some charge 15000 on deduction process i transfered those amount his account number [protected], IFSC AIRP0000001 but they did not give any prize till date so i confused those are true, i request i do not want any prize please refund my amount 42000+15000 as soon as please.

Hi, we made some purchase from snapdeal after somedays we start getting calls for unknown numbers saying beacouse we have purchased the products we have won an lottery and for the prize we have to pay the registeration fee of approx 7k and we have denied clearly after that tthey start abusing very badly and start giving threats please take imedate action on this.

I have ordered loreal xtenso shampoo and masque combo, packaging is original might be but it was a duplicate product inside definitely. I have checked snapdeal product with original loreal product, it was totally different, as loreal never gives a seal on masque plastic box, but you can see in my image it is sealed with silver packing.
Also shampoo in bottels is smelling very bad and different from original product fragrance.
Thank you
Also suggest how can sue this company in consumer court

I have ordered a loreal paris shampoo few days back. Yesterday it was showing product delivered but i did not recieved the product. I was in home entire day and i did not get any call from courier. Even none of my family members got the product. If they want to deliver the product they should call me. Snapdeal is totally fraud. Their business is going to end soon. Please refund my money back if you cannot deliver the product to me, if you cheat other people's money like this, you will be nowhere oneday. Pleasw refund my money.

Dear sir/madam,

Received following message from bh-snapdl today 10am dated 4th january 2019

When called to below numbers they are asking to deposit 3500& asking to share bank account number and ifsc. I think this is fraud.

"dear sir madam congratulation you are second lucky win from snapdeal company tata nexon car rs 7, 50, 000.00inr money price contact for. [protected]/[protected]"

Mr. Dinesha kt and dayashankar mishra call me and get your id proof and other detail and me trust, and those are get some charges amount 42000 to transfering money of lucky draw and they are told you get register fir in police thana. If you not trust me. I request please solve my problem and return my money.

Uttam kumar patel
Dist - dhamatri 492109

(Snapdeal. Company. You win 1st.. Prize (Mahindra xuv500) amount prize rs-14, 85, 000.00 service charge rs - 8, 450/- contact me -[protected].)
It's true??? And i have on call from snapdeal member. He is says hii sir you win lucy draw price 15, 00000. I cannot know it's true or false?? Please solve it.. And please mail me sir because snapdeal member is asking bank details so take action immediately. And thank you

You win Safari Rs 1260000/- in lucky winner. 1st Prize call Nitin kumar Singh & He Send Company ID Card I D No 15852393 & Pan Card & Adahar Card & Snapdeal Bank A/c Detail Send to me Rs 3500/- Bumper Winner Charge he asking
Now I want to know either this is right or wrong?

Today i got a message and a phone call that i won a tata safari on 9th anniversary day of snap deal. They asked me for a money around 5000. And i don't understand how they come to know my address, phone number, pin code, and other identity like what i have order. From where this detail leaked isn't it snapdeal leak or sell their user data?. Why there is lack of privacy?

Fraud site.. No return... No refund.. Don't trust on snapdeal

Don't buy anything from sanpdeal because at the time of return they will just making you fool...

I have initiated return 10 days before and they daily send me msgs regarding pick up but know one is coming for pickup and when call customer service they also making you fool..

And if you ask for refund they said we will pick up in next 24 hours and then proceed with refund but the pickup was not happened yet...

Now it's 240 hours but still product not picked and they not refund my money..

Very very bad service and fraud site...

Order id: [protected]
Complaint id: 63363531

CONGRATULATIONS You are lucky
winner in my.Snapdeal Online SHOPPING COMPANY.Your prize.tata safaristorm.four wheeler luxury car.& 12, 80.000.my office Flat nu_204.Plot.1_a.second floor, Arjun Nagar, Green, park, NEW, DELHI (110029) luckey COPOUN No:-10204
HELPLINE No:[protected]
CONT:-[protected]

I had ordered two bottle of the same and had received only one bottle physically against your Invoice No. SA8CB1/19/929 DTD. 28.11.2019. one bottle is missing in your package.
Had Open the same in present of Courer Blue Dart Delivery boy and confirmed the short receipt.
Had received complaint No. 62978449 Dtd. 05.12.2019 and had asked to send back the same as it is received and had sent it back through BD AWB# [protected] dtd. 05.12.2019.
Instead of giving full refund of two bottles @Rs. 768.00 had given the refund of one bottle only @Rs. 384.00.
Please give me refund of short bottle and resolve the issue.

I am frequently complaints in this regards and received call/SMS from your CS team but you people are not interested to close this fraud transaction.

Unsatisfied Customer

Jayesh Pathak