Snapdeal.com Complaints & Reviews

Ordered gym vest for my brother few days back. Had selected the wrong size. Now cancel and return options are not working in website..
Its showing, it's already out for delivery!!
What should I do?? If I return the product when delivery arrives, , , will my money get returned??? Orelse is replace option available??
I hate the fact u ppl don't hv any proper customer care no. Too!! One is showing doesn't exist and other number is robot lol. Plz resolve dis. I vil never order again from snap deal😤😒😒😒

Am sushmidha s, i recieved the post from snapdeal, nalini ranjan avenue, basantalal saha road, new alipore, kolkata, pincode-700053.in that post the told i am one of the winner of lucky draw contest and worth of rs.1, 00, 000 cash price and coupon card worth of rs.10lakh. They told me to send my bank details and ifsc code. Is that real or fake? How i believe that post?

Got a fraud call of winning a tata motors car/cash in a lucky draw by snapdeal.com, mentioning the recent order i had placed with the company. I ignored the call but later got another call in which the caller used a very abusive, dirty language.
Clearly, the caller used the data from snapdeal company's database. One simply doesn't know the extent to which one's personal data is leaked by snapdeal, how many fraudsters might have access to one's phone number and address simply because a user placed an order on snapdeal.com.

Never will i ever place any order with this devil of a company!

I ordered two similar items from snapdeal. But when they delivered, they delivered one package having both the items invoice. But when i saw inside, one product was missing. So requested a return. They pickup up the item. But when they refunded the money, they only refunded the money of one item. The other item was not delivered to me and money was not refunded to me.in the snapdeal app they are showing the products as delivered, but that is not the reality.

I am not using snapdeal for past couple of years, still i got a message saying my order for something has been confirmed, and that it’ll be delivered between 30nov to 2nd dec. When i click on the given link, it is forwarding me to a page where some order is showing for cod and when i try to click on the complete order page, after entering credential, it’s ahowing error. Even when logged in to my account i didn’t find any order. Resolve this.

I have raised a return request for my order (Wooden coffee table) on 14th Nov. Order ID [protected].
The return was under process till today and everyday customer support team called/responded saying that we will resolve the issue within 24hrs. But they did not do anything.
Today when i check in the app it says the return request is closed. I am not getting any response on my messages to the customer care.
There is no way for me to call and talk to a support representative.
I am really frustrated.

Dear sir/madam,

Please check the attachment below.

Replace request for your flying machine 100 percent cotton blue prints shirt, as the size fitting is not good i want replacement for this.

Unfortunately i have requested for return that was cancelled. I need the reason for this on phone call. Size 40 is not fit for me, either provide me replacement for size 40 to new size 42, or provide me refund for this.

Order id: [protected]

Product name: flying machine 100 percentage cotton blue print shirt size 40.

Received size: 40 (Medium)

New size required: 42 (Large)

If not available, then please provide me with refund.

Contact number: +91-[protected]

Order date: 15.11.2019

Product received date: 19.11.2019

Return date requested: 19.11.2019

Return request cancelled: 19.11.2019
(That too foolish and nonsense reason)
As this is my 3rd order in snapdeal.

Kindly please look into this matter as soon as possible.

Waiting for your reply.

Your sincerely,
Avishek

‭+[protected]‬
Got a call with same kind of sms
I don’t like my mobile number be available to such spam calls through snap deal. Plz take action.
Dear customer, congratulation, you have product order from snapdeal (Pvt. Ltd) out in snapdeal (Pvt. Ltd) company, your name to open lucky contest mahindra xuv500 car cost rs. 14, 80, 000.00 you have received two option 1st option - mahindra xuv500 car 2nd option - cash 14, 80, 000.00 before registration charges pay to. Rs. 6500 only the tr paper charges pay to rs. 8500 only for more information contact me. Mobile help line no. -[protected]?-[protected]

I ordered couple of products from snapdeal... I am a regular customer of snapdeal online shopping. Today morning i received a call from the above number saying they need address to deliver the product... I asked them the address is provided in the account. He replied saying it's not complete and he need the address very fast no time.. I told him can u pls hold i will check my app.. He repeated i am very busy need address fast no time. U ordered products in snapdeal becoz we have lot of time and hanged the phone offf... I tried to call him back he never picked up... He was very harsh.

Sir i have receive a call and msg for a number on behalf of snapdeal. For winner of tata safari. He called me for paying registration fee and service tax. What i have to do. They send me lucky draw winning ticket. I m confused about lucky draw. Tell me what to do. He asked me for paying registration fee rs 6500 and service tax 1% rs 12600. Plz suggest me what to do

Today i have received a letter with certificate and voucher (Assured prize of 1 lakh) and one scratch card (10 lakh prize amount and sms code). Repeatedly i called customer care help line number but i don't get any help from it, because its very hard to contact customer care executive. Generally i used to send mail to snapdeal but sometimes i didn't get any mail from snapdeal. I know this is a totally fraud case, they are got our address and phone number. It's a matter of security. So, a courteous request to snapdeal please look into this matter and security of the customer service. And please make easier customer care executive communication. Service. Very disappointing service.

Sir 3 months completed but not buddy can solve. 11 march 2019 am purchase a watch after 3 months watches damage some parts so watch is on warranty so i decide replace a match so am send a mail snapdeal to replacement. Sir snapdeal send a person to my home and collect a watch 18 august 2019. Sir today 3 completed no one pic my phone and not given me a watch sir this is totally forad. Sir am daily calling snapdeal but no one pic a call.. When someone pic a call tell me yours request under process, sir seriously 3 moths completed sir please help me..

I have ordered a book named manoroma yearbook i'd ([protected]) which is supposed to be delivered today. I had to contact with the delivery boy named robin mondal ph ([protected]) to deliver me early as i have an urgent piece of work. The boy assured that he would deliver me by 1.30pm. But he failed to do that and behaved very rudely with me. Please see to it...

I have received a sms using the name of snapdeal and contain of the sms as below

"congratulation you are winner of snapdeal company online shopping you won 1st prize tata nexon car or amount rs 7, 50, 000/- plz you have pay government services tax rs 7500/-) in state bank of india date 16/11/2019 deposit details helpline number, [protected]"

My order id-[protected] nine9 n9-light bud airpods bluetooth earphone. This product are come to patna 10 nov now till date 15 nov product are not delivered by ecom express. Ecom express number-[protected]. 14 nov ecom express executive say bar code scanning is not working. Today 14 nov ecom express say complete your scan process tomorrow your product are delivered. But today ecom express executive is say scanning are not working today scanning is complete. Your product are tomorrow delivered. But every day ecom express executive boy in my area and todays ecom delivery boy delivered the parcel in near my house. And he say no any problem in bar scanning.

I ordered a watch on snapdeal but it was poor quality, so I returned the order at next day . I paid 388 on time of delivery . They ask my account details such as account number and ifsc .
But till now I couldn't get the refund

Pls sir.. Can u get me know that.. Did m the winer of prize money... Because already i paid so much amt.. Frm three days.. Is dis real or fake sir.. Because which i paid is big amt.. N they are saying.. Vil refund u. N if not sir. Wht should i do.. Did any other option are their.. Whether its fake or real sir... N in dis procedure... 4 to 5 days are taking. Pls sugest me sir

I want to tell you that i have ordered this item from snapdeal before a month ago and i have returned it because i don't like it but i have not received my refund and the status is showing that refund is successfully initiated and from that time they are asking me for my bank account details i have give it three times again but they still not refunded my money sir please resolve my problem

Hi. I have recently ordered bluetooth earphone from snapdeal online shopping on 3.11.2019 and actual delivery date is 11.11.2019. Its ordered i'd is [protected] and courier tracking id (Bluedart) is [protected]. But still now its not delivered to me. When i trying to track my id in bluedart, it shows status that fake address provided by customer. But i have given valid address in snapdeal website. So please solve this issue by deliver the product to my address.

Dear sir, as you all know snapdeal is not a trustworthy company, but after a long gap i made the mistake of buying from snapdeal. I purchased office 365 two times. Wrongfully i buyed same kind of two product, for which i immediately cancelled one. But they didn't refunded me the amount. Snapdeal is doing clear fraud with customers. For more information i am attaching the screenshot of the same.