Snapdeal.com Complaints & Reviews

This is regarding my snap deal account which is accessed by unauthorized user using login with mobile otp option. My old registered mobile number was not used for long time hence mobile vendor has allocated that number to a new mobile user.

Currently i am using login with email id and password for login to snapdeal account and there is no option to update new mobile number in the snapdeal account.

Currently both the user login (Login with email by myself and login with mobile otp by unauthorized user) landing on my same account. Recently some one has placed order using my snapdeal account as well.

This issue has been addressed to [protected]@snapdeal.com but still no resolution.

I had ordered nike pegasus shoes online on snapdeal.com on 12th november 2019 vide order number [protected] on cod and received product on 15th november 2019 and made cash payment. After opening the product and one look at it, i realised its its a fake product as finishing was bad with threads coming out and rock hard sole. There was no bill with the package and i immediately called snapdeal and requested return. It has been more than a month but return pick up is getting cancelled with message "customer wants to keep the product" and till today return has not been picked up (19/12/2019) inspite of more than 15 return requests. Snapdeal customer service and its courier ecom express are hand in glove and are cheating customers. I would like to approach consumer court and seek refund and compensation for harassement.

My Order ID: [protected] (1 Item)
hi, sir
Sub: complaint about courier boy irrespective talking with me.

talking about this order, i got a call from courier boy Sunday, he is talking abusively he told me you are using political power, but i am not talking like that and he did 't deliver yet. i also recorded what we talk, i got call from this number [protected].

From
Shaik Aslam
[protected]

I got a call from [protected] saying I've won first prize in Snapdeal luckydraw and won a car Tata nexon to be specific, and if I don't want the car I can take the amount equivalent to the current car prize. When I requested a mail They can't send a mail they want me to tell me if I've got an OTP via SMS.

On 26/11/2019, I received a call from Mr. Sanjay Sharma and told that I won a lucky draw on the first number and a car or Rs. 12 lakh will be credited to me if I made registration of Rs. 5999/- I refused the offer but that person shown me all his aadhar card, snapdeal icard and many so I deposited money, Then he again called me and told that SBI branch manager is talking with me then the manager Mr. Nitin told me that please pay 1 % of 12 lakh then amount will be transferred on account. I dounted and denied to pay this amount then they stopped to receive call and also now they are not responding. I have all details of whatsapp communication with me. Please give me Rs. 12 lakh as they shown snapdeal logo also which is presently with me. My number is [protected]

My order is not picked up and he is not getting my response and he is not able to get my order and he is not giving me my...
Complaint comments read comments [1] complaint category online shopping refound the my money

Today i received a post from snapdeal pvt limited, nalini ranjan avenue, basantalal saha road, new alipore, kolkata - 700053.
Letter says that i have won prize money of rs. 1lakh + a scratch card. Scratch card shows additional winning 10lakhs. Total 11 lakhs. They have mentioned not to contact company, insteas contact their number [protected]. From further enquiry i came to know that its a fraud occuring widely in the name of sanpdeal. Please take necessary action.

I am hardik patel. Iz have ordered ambrene power bank. My order id is [protected]
I have received different iteam and different compney... Plz refund my money. See attached pics u r product..

Note-; i first time customer but u r compney. Your s. C messaged to my some trajections... Not validable...
You contect me -[protected].
I am very dissapoointd u r compney.

Hi,

I am kavitha from bangalore,
I recieved a call from one mr kunal sharma who said that i won first prize mahindra xuv 500 and for the same to be shipped from delhi, i have to deposit rs 14000 or so to mr nitinkumar who claims to be in snap deal as is the owner of the company.

Mr sharma also asked me to deposit the money with in 10 min, into nitin's sbi account.
I questioned that snap deal should have sent a mail tk me if i had won the prize for which he gave some lame reason.

This is completely fake kindly make note of this incident and take some serious action against these fraudsters otherwise the co's image would be at stake.

I am also sharing the mobile number from which i recieved the call, ‭+ ‭+[protected]‬

He was asking me to send my aadhaar card and passport details as well to claim the prize.
This is when i grew more suspicious.

Kindly take action
And do not disclose any customer data.

“congrats! You win 1st prizetata saafari in 9th anniversary 12, 59, 999 snapdeal company registration contect-[protected]
T&c snapdeal valid for today “
I called up and a gentleman attended it and told me he will call me 20 minutes later. I suspect something fishy it. I received the purchase only yesterday afternoon and how come m in before 24 hours my mobile number reached the hands of miscreants. Unfortunately, no bill or warranty is there to show my proof of purchase. No lucky draw was mentioned while i purchased it

I purchased scan disk pendrive for 738 rupee on snap deal app payment is paid by online upi through (Epay letter) 13/11/2019 .But my personal issues I cancel the order 15/11/2019 now still my payment is not credit by the my Epay letter Waller .Amount is 738 .

I purchased the scan disk pen drive by snap deal 13 November 2019 paid( by Epay letter account using upi through )oder but some issues case I cancel this order before come the product by 15 November 2019 . But the amount of Oder yet not credit my epay letter account .

Last month had ordered a 4 burner gas stove from snapdeal. On 2nd dec. 2019 received a message stating customer cancelled the order, when i wrote back to them stating i had not cancelled the order, they said delivery would be tried the next day.

On 3rd december 2019, i received a message declaring that the item has been delivered. I was surprised and when i tracked the docket no.[protected] gati courier) sent by them it clearly showed that the item was delivered to the vendor apex in mumbai, whereas am in hyderabad.

From that day till now it's been an horrible experience with this company, mails and phone calls have not helped in anyway. Had even sent them the screenshots of the item delivery details, but no use. The complaint no. Was 62944628..

Have never seen an irresponsible company such as this. Even wondering if they are trying to dupe the customers by such tricks.

Srinivas e

I have been trying to reach Snapdeal for a 4 month now.. but they still have not refunded me an amount of Rs. 1237/- .
They told me that I can return the courier personally and they would refund my account.but they not refund my amount customer care daily call and tell me your amount refund in 48 hours but amount is not coming why. Am telling customer care service i want writen. My money will be refund 48 hours but nobody send me in writen your amount will be refund.
worst service snapdeal same on you.

I shabana, purchased a titan watch from snapdeal on 18 october, the order was delivered to me within couple of days. I received the order. I received the watch of fasttrack instead of titan. Then i raised a return request. A boy from shadowfax came who only delivered my order. I handed the order to that guy but i didn't received any message or notification from snapdeal. From there i had been contacting snapdeal. But they are unable to help me in this matter. So i kindly request you to help me in this matter. My order i'd is [protected]

My order is not picked up and he is not getting my response and he is not able to get my order and he is not giving me my refund. I have to pay my refund, and i have to get justice for him. My order is not going to pick up.

Get message from snapdeal that i win tata safari car in 9th anniversary of snapdeal. And one person call me and told me he is from snapdeal. Told the same thing and given two options to get car or money of 1260000. I selected money and he told registration fees of 4500. To get 1260000. I paid. Then he told 18900 as tax. I paid. He told 12600 gst i rejected. Totally i lost 23400.

Sir/mam,
Sir mai[protected] is date ko mera lucky draw lava lekin mere account me cash hi nahi transfer nahi hua abtak.ye msg bheja tha isne
This my number [protected]

Have received below msg,

Congratulation you are winner of snapdeal company online shopping you won 1st prize tata nexon car or amount rs 7, 50, 000/- plz you have pay government services tax rs 7500/-) in state bank of india date /04/12/2019 deposit details helpline number [[protected]][protected]
Snapdeal, please take appropriate action for such frauds.

I have given number and name of that person and asking me to submit my account details.

My self jitender kumar mob [protected]

I have requested for return of book which i have taken from snapdeal because this not book which i wanted.. But they cancelled my request though it fullfill all policy of return. I dont know why they have rejected my request... Book is unused.. Packaging is not effected. And they are too late to giving reply on help center.. I have raised a question and they gave me reply after 24 hour.