Snapdeal.com Complaints & Reviews

Hey i’m raj longare.
This is my order i'd [protected]. This is my sub-order id no [protected].
As if you have told me to courier the parcel to us, so i have couriered it just now by dtdc
And i'm also sending you the receipt of that and awb number is v40141107. The charges i payed was ₹668. So please do your process and send me my refund rs.7909. And please contact me on my contact number. [protected] it is a mine contact number.
Thankyou.

I ordered a projector and it was faulty. So i returned it for a replacement. But nothing received after that. Everytime, when i contacted them, they say it is under investigation wait for 48 hours. If my item does not pass quality check. They should send me the original product back to me. Instead they did nothing. I even requested them to send me the original item but no response. They owe me 9000 rs. Very bad online company. Strategically stealing people's money.

Snapdeal, i want my original faulty item back to me!!! Or a refund.

This is regarding order id [protected]. While purchasing the product in snapdeal app, it was mentioned as 7 days return policy. When i tried to return the product customer care is saying product cant be returned, unless defective. There was no mention of any such condition in the app. The app shows return by 1st decent but is not allowing to me return. Screenshot attached.
This is purely misleading the customer. Please accept my return request of this product.

I had purchased a product from snap deal (Wechip w1 2.4g mini air mouse smart tv wireless keyboard fly mouse multifunctional remote) with sub order no.[protected] & reference number: 62794699.
As product is not genuine and found missed accessories i returned that but tlll now inspite of repeated communication i didn't get my refund of rs.1708/-. Also snapdeal is not responding properly and accurately about the refund ststus. So i request you to kindly intervene in this issue to get my amount back. Expecting favourable support and resolution. Regards and thanks.

Order id: [protected]
I placed an order for kingston a400 m.2 ssd on 21 november 2019 which i received today i. E. 24 november 2019. I only received the product package in the box without the ssd chip that i ordered. I sent s mail a few days ago attached with undertaking form as well as the pictures of the packaging. Today i got mail from snapdeal that the return request cannot be completed. I have been trying to call customer executive but it never gets connected to an executive ever. When the call gets connected, the executive pretends to help but doesn't do a thing. Please take some action.
Contact: [protected]

Order id:
[protected]
Phone/mobile number:
[protected]

Order id: [protected] hynix laptop ddr2 2gb 667 mhz ram
Snapdeal delivered a faulty and defective ram and on the same day i complaint against it to snapdeal. However, there is problem with snapdeal that it stopped consumer representative service even if you call on the customer care no. Mechanical voice doesn't help therefore, i emailed the complaint and they said that the product will be picked and up and return will be initiated afterwards, but even after several reminder to snapdeal nobody has come to pick the product. It is very frustrating experience for me on snapdeal shopping.
I need a refund against the delivered hynix laptop ddr2 2gb 667 mhz ram which is defective and not working.
I also request consumer forum to initiate necessary action against snapdeal and consider it as official complaint into national consumer online forum against snapdeal.
If i didn't get my refund, i will ask for a huge penalty amount.
I can't talk to customer care representative as it seems that snapdeal is shutting down. Snapdeal customer care no. Also not working.

Order id: [protected] hynix laptop ddr2 2gb 667 mhz ram
Snapdeal delivered a faulty and defective ram and on the same day i complaint against it to snapdeal. However, there is problem with snapdeal that it stopped consumer representative service even if you call on the customer care no. Mechanical voice doesn't help therefore, i emailed the complaint and they said that the product will be picked and up and return will be initiated afterwards, but even after several reminder to snapdeal nobody has come to pick the product. It is very frustrating experience for me on snapdeal shopping.
I need a refund against the delivered hynix laptop ddr2 2gb 667 mhz ram which is defective and not working.
I also request consumer forum to initiate necessary action against snapdeal and consider it as official complaint into national consumer online forum against snapdeal.
If i didn't get my refund, i will ask for a huge penalty amount.
I can't talk to customer care representative as it seems that snapdeal is shutting down. Snapdeal customer care no. Also not working.

Hi
I had ordered the below product on 9th of this month and snapdeal.com promised me that the same will get delivered on 16-18th and after it changed to 22nd first and again it got changed to 25th and after that there is no communication on that and i keep on writing mails to company no one responding to it, still not received my product today is 29th
Please interfere and give a solution for this issue

Sennheiser cx 275 s in ear wired earphones with mic (Colour: black) is on its way!
Our seller has packed it with care and shipped it through our courier. It will reach you between 16 - 18 nov, 2019. We'll send you a sms once it is out for delivery.
Order id: [protected] placed on: wed, 06 nov, 2019
Estimated delivery
In between 16 - 18 nov, 2019.

Snapdeal is having flaw in their system. First they deliver a wrong item and when contacted within 15 minutes of the delivery they promise to return it within 24-48 hours. Again called them back after 48 hours only to take more 48 hours . 48 hours gone again.Again called them and they want the product pictures according to their executive. sent them the pictures and again receive a reply that we will resolve at the earliest.dont worry.my question is when?.all kind of fictitious calls start coming after placing orders with them. Please SNAPDEAL DO SOMETHING rather than troubling customers.

order ID [protected]

order rcd on 22th nov

first complaint made on 22th november same day

please contact on [protected]

Order id :[protected] -
Sub order id : [protected]
I did not receive received my order by email till now but it in 'my orders' of snapdeal it shows that i have received my order by email on 16 th november 2019 at 5:25pm. But on the same date and same time (I. E. On 16th november 2019 at 5.25 pm) i received an email which shows that my order will be delivered between 22nd to 28th november 2019. So i request you to kindly deliver my order at earliest.
Regards
Praveen kumar
Email id : dalal. [protected]@gmail.com
(M) [protected]

Dear customer, congratulation, you have product order from snapdeal (Pvt. Ltd) out in snapdeal (Pvt. Ltd) company, your name to open lucky contest mahindra xuv500 car cost rs. 14, 80, 000.00 you have received two option 1st option - mahindra xuv500 car 2nd option - cash 14, 80, 000.00 before registration charges pay to. Rs. 6500 only the tr paper charges pay to rs. 8500 only for more information contact me. Mobile help line no. -[protected]?-[protected].
Plz check the msge and call back me ok

I purchase a item from snapdeal but it is too large so i schedule return pick up but no pick up done after it i reschedule it but there is no pick up after it is canceled by the courier company. There is no cancellation done by me. I send email on snapdeal help center but no action there is no complaint number of snapdeal where customers tell there queries. Plese take action on it.

I need an refund of my amount immediately but by mistake i choosed replacement. the quality of delivered product is poor.
i had ordered ivoomi fitness band but they delivered me a duplicate product
I am feeling its waste of money if i get replacement of a product. so i need an refund option to get my money back

Dear sir/Madam I have been doing online shopping in snapdeal for a long time. So far I have placed many orders but getting no balance in snapcash. As per the information provided in the snapdeal app that by placing an order you can earn snapcash. But I didn't get anything so far in snapcash provided by the snapdeal app. Therefore I would like to request to look into my matter and initiate necessary action regarding my request. I hope you will do the necessary as soon as possible to solve my problem. Thanking you

[11/27, 11:24 am] +[protected]: your prize amount of 12, 80, 000 will be deposited in your a/c when you pay 12, 800 1% of your total amount as tds (Tax deducted at source) charges
[11/27, 11:24 am] +[protected]: hi sir we are very grateful to inform you that your number has been selected in lucky draw in our company so our company is providing you a mahendra xuv 500 car
[11/27, 11:24 am] +[protected]: global apartment plot no42 balasore baleswar odhisa
756002
Received phone call from: +91 [protected]

Sir,
my name is AKHILBABU. I have purchased 3 Fastrack watches from the Snapdeal App. I was really satisfied with the purchase.
But later on, I have received a message stating that I have won the first prize in a Tata Safari Car. I was asked by the person that an amount of Rs 6500 should be transferred as a registration charge. After transferring the amount 6500 he is asked an amount of Rs 25, 000 must pay it is NOC charge. I found that being cheated, I am totally disappointed I loss of my money please help me

[protected]This is that fraud phone no
I Send the snapshot of her messages and transaction detail
please kindley see the evidence

I recieved a call from Snapdeal online shopping lucky department Jharkhand and the caller deal with me about money. He also said that me, You pay 3000 rupees and get 12 lac rupees. Than I call after sometimes he rejected my call and I understood he fraud with me.
So I wand to back my money.

Please deactivate and refund my money asap
Name: BHABHOR Rahulbhai Samjibhai
Date of incident:26/11/2019
By Google pay
[protected]
E-mail:[protected]@gmail.com

I have received this message in the name of Snapdeal and also i received a call and was told to pay 6500/- Rupess for registration when i ask them why don't you deduct the money from the amount with any further reply he disconnect the phone. Below is the message which i received. And also i have attached the screenshot of whtsapp number.

Dear Customer Congratulation !
You are product order SNAPDEAL company .
Your name to open the lucky draw (TATA SAFARI CAR) cost RS=1260000 Rupees.
The charge of your REGISTRATION Service payment.
This is valid for one day.
contact customer care [protected]

Ts not that i have not ordered through snapdeal anytime... I really loved the previous orders which i received through snapdeal but i guess the company is closing soon or not in mood to deliver the product customer wants. Previously i ordered for esquire double bucket mop with refill 360 degree magic spin rotating for perfect floor cleaning - pink (Mop set/mop bucket) which was damaged on handle and the colour was also wrong it came in blue. Then i thought it could be the 1time error so returned the same got refund also. But ordered the same product again but i am not just surpised but shocked with the awesome service snapdeal gave me by just dumping the same old damaged mop of blue colour at my home that also so late. I mean how could you guys be so perfect to deliver the same old set to me again?
You guys deserve standing applause for this. Thanks again i am not going to replace my product anymore because i am very much sure that you will give the same old damaged product back to me. So i am keeping this product with me now and saying bye to you guys forever. Also will shortly share this story with my colleague and friends.

I have received a call from Snapdeal that you are the winner of first prize of Snapdeal site.That is Mahindra XUV 500 or 1260000. if you want any one of these you can pay 8500 rupees for money and 12600 rupees for car. I can't understand this is call from Snapdeal site or this is the fraud call . Please resolve my problem.