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Snapdeal.com Complaints & Reviews

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Updated: Nov 24, 2025
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S
shaan97
from Hyderabad, Telangana
Feb 15, 2016
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Address: Hyderabad, Andhra Pradesh, 500085
Website: www.snapdeal.com

Dont buy products from snapdeal they are the big cheats in the market.

I ordered a foppish mart key chain from them on 2nd and on 8 they sent me sms stating that the order has been cancelled due to their in ability to send the product. And the amount will be sent to my bank in 7 to 8 days.

I want to ask snapdeal if i placed an order and after taking the product will snapdeal wait for 1 week time to get the amount.

Snapdeal does not know their responsibility to send the details about the refund. It has been almost 12 days but no refund has been taken place .

And their so called executives sudershan and sandeep are totally waste in handeling the queries

never buy any product from snapdeal

balaji
[protected]
Snapdeal.com customer support has been notified about the posted complaint.
Dear shaan97,

Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Team Snapdeal
Snapdeal use some brains refer to my complaint my number is there, or contact your so called customer care executive Sudarshan and Sandeep. Don't ever try to give tailor made replies (cut, copy, paste) work. Even a tom dick and harry can do that. I need full details for my cancellation report and you made false promises that my amount has been refunded i need a screenshot for evidence. from tomorrow onwards i would post in all consumer form sites. about ur cheating tactics. "GO TO HELL"
Dear shaan97,

Please share your order ID, complaint no. with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

Thank you for cooperating.

Regards,
Team Snapdeal
Dear shaan97,

Hope you are doing good.

Information about your Order ID and Complaint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

Regards,
Team Snapdeal
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    roopal.ltd
    from Mumbai, Maharashtra
    Feb 15, 2016
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    Address: 400002
    Website: www.snapdeal.com/seller/roopal-automation-private-limited/694/Sa99ba

    We got call from Manufaacturing company of Jaipur - and they informed us on snapdeal.com their products are listed with our name ; showcasing that our company M/s. Roopal Automation Pvt. Ltd. selling products of M/s. Power India Meters - where as fact is that we are not selling that product. Snap deal have uploaded all the stuff without our consent & informing us before uploading on our name.

    We have made similar complaint to snapdeal earlier - but it has now become routine job of their employee - may be trying to show more sellers on their portal !!

    Link of the said complaint is as below

    http://www.snapdeal.com/seller/roopal-automation-private-limited/694/Sa99ba
    +1 photos
    Snapdeal.com customer support has been notified about the posted complaint.
    Dear roopal.ltd,

    Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

    Thank you for cooperating.

    Regards,
    Team Snapdeal
    Dear roopal.ltd,

    Hope you are doing good.

    Information about your Order ID and Complaint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

    Regards,
    Team Snapdeal
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      naresh3004
      from Boisar, Maharashtra
      Feb 15, 2016
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      Address: Thane, Maharashtra, 401501
      Website: sanpdeal

      Sir

      Ref. : Order No. [protected]

      Please be informed that item purchased from snapdeal, name BAJAJ OTG 1603 TSS is having a Manufacturing defect. There is gap in back side of frame. Sr. No. G[protected]. The above said item was received by me on 14/02/2016. Kindly arrange to do the needful.
      Snapdeal.com customer support has been notified about the posted complaint.
      Dear naresh3004,

      Hope you are doing good.

      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

      Thank You for your cooperation.

      Regards,
      Team Snapdeal
      Hi Naresh,

      Our team got in touch with you and advised you to coordinate with the brand.

      Thanks,
      Team Snapdeal
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        abdullafti
        Feb 15, 2016
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        Address: 625106

        Dear Sir/Madam

        I have had ordered below linked items on your snapdeal site after the failed first payment attempt of credit card, I had chosen to net banking from SBI once successfully paid i couldn't find the order in my Snapdeal account. Please advise me about this issue. whether i can refund my money or i can get those items . I put the payment reference number below .


        http://www.snapdeal.com/product/dolphin-puffy-black/[protected]#bcrumbSearch:bea...

        15-Feb[protected]Feb-2016) TO TRANSFER
        INB Avenues India Pvt. Ltd CCADB1BSG593IG0BMLNLL3 1, 599.00
        Snapdeal.com customer support has been notified about the posted complaint.
        Dear abdullafti

        Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

        Thank you for cooperating.

        Regards,
        Team Snapdeal
        Dear abdullafti,

        Hope you are doing good.

        Information about your Order ID and Complaint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

        Regards,
        Team Snapdeal
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          S
          Suresh Nepak
          from Hyderabad, Telangana
          Feb 15, 2016
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          Address: 500004
          Website: snapdeal.com

          Online store snapdeal has delevered defective mobile when I place order [protected] on 8th Feb I requested to refund my payment as per the return policy but they are denying.
          Snapdeal.com customer support has been notified about the posted complaint.
          Dear Suresh Nepak,

          Hope you are doing good.

          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

          Thank You for your cooperation.

          Regards,
          Team Snapdeal"
          Hi Suresh,

          Hope you are doing good.

          We hope your concern is resolved. Please write to us at [protected]@snapdeal.com in case you need any assistance.

          Thanks,
          Team Snapdeal
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            D
            dipzpat
            Feb 15, 2016
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            Address: Dhule, Maharashtra, 424001
            Website: www.snapdeal.com

            Respected sir.
            i have ordered samsung grand max 16 gb from snapdeal at price 6450/- date 10 feb 2016. order no. [protected] but now they are refusing to dispatch the product. because now the same product price is 18000/- on their website. i talked to snapdeal executive they are giving technical issue we cannot delivere your product.
            sir i want product which i ordered on that web site at same price.
            Snapdeal.com customer support has been notified about the posted complaint.
            Dear dipzpat,

            Hope you are doing good.

            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

            Thank You for your cooperation.

            Regards,
            Team Snapdeal
            Hi Dipzpat,

            Hope you are doing good.

            We hope your concern is resolved. Please write to us at [protected]@snapdeal.com in case you need any assistance.

            Thanks,
            Team Snapdeal
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              H
              haris@1
              Feb 15, 2016
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              Address: 620015
              Website: www.snapdeal.com

              I have got this laptop from Snapdeal on 28 Jan, 2016 [order id: [protected]] . For the first week it was working fine after that it was not charging. It is not switching on at all. Why the hell they are cheating like this. They made up something to work for one week at least to meet their return policy[one week]and will give that to you. After that it wont work. I am from middle-class family please don't cheat like this. Please take this laptop and give my money back.
              Snapdeal.com customer support has been notified about the posted complaint.
              Dear [protected]@1,

              Hope you are doing good.

              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

              Thank You for your cooperation.

              Regards,
              Team Snapdeal
              Hi Haris,
              ([protected]@1)

              Kindly share the DOA letter with us so that we can assist you further.

              Thanks!
              Team Snapdeal
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                A
                AmitabhGarima
                from Etawah, Uttar Pradesh
                Feb 14, 2016
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                Address: Jaipur, Rajasthan, 302017
                Website: www.snapdeal.com

                Order ID: [protected]
                I ordered for 'KS vibra+suna belt' but I've received 'SOBO vibra+suna belt'. Also, it is not working properly.
                Please refund my money.
                Snapdeal.com customer support has been notified about the posted complaint.
                Dear AmitabhGarima,

                Hope you are doing good.

                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                Thank You for your cooperation.

                Regards,
                Team Snapdeal
                Still my problem is not resolved. Snapdeal is not replacing my product also they are not refunding for damaged product. I have to pay for a wrong & damaged product. They are cheating & doing bluff.
                Dear Garima(AmitabhGarima),

                Apologies for the delay. Our team is working on this concern; we will get in touch once we have further updates on the same.

                Regards,
                Team Snapdeal
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                  A
                  aman@1996
                  Feb 14, 2016
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                  Address: New Delhi, Delhi, 110020
                  Website: snapdeal.com

                  I puschsed a mobile from snapdeal.com and recieved by 14th jan 2016.i faced a problem in incoming calls. I complined about this company and asked for return and put a request refund and company send a engineer to check a problem in my mobile phone on 21th jan and found that product is faulty and assured me that product will be pickuped in 2-3 days and after that i am trying to contact a company regularly but it is not responding me.please look into this matter and help me to get my money back.
                  +1 photos
                  Snapdeal.com customer support has been notified about the posted complaint.
                  Dear [protected]@1996,

                  Hope you are doing good.

                  Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                  Thank You for your cooperation.

                  Regards,
                  Team Snapdeal
                  Hi Aman,

                  Our team got in touch with you and informed you that amount has been credited.

                  Thanks,
                  Team Snapdeal
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                    M
                    mukesh soni jabra
                    from Mumbai, Maharashtra
                    Feb 14, 2016
                    Resolved
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                    Resolved

                    Address: 400092
                    Website: www.snapdeal.com

                    Snapdeal Sell Fake Product
                    fake jabra blutooth storm
                    And When I Caught Them

                    They ask and challenged me
                    Bring Certificate From Service station

                    SERVICE STATION STAMPED MY BILL
                    WITH STAMP FAKE PRODUCT
                    WHY
                    THEY SHOULD GIVE ME CERTIFICATE

                    Order number [protected]
                    Sub order [protected]
                    +6 photos
                    Aug 7, 2021
                    Complaint marked as Resolved 
                    Snapdeal.com customer support has been notified about the posted complaint.
                    Dear mukesh soni jabra,

                    Hope you are doing good.

                    Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                    Thank You for your cooperation.

                    Regards,
                    Team Snapdeal
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                      A
                      abhiankitraj
                      from Mumbai, Maharashtra
                      Feb 14, 2016
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                      I placed an order (gas joice casual shoes) on 12th Jan, 2016, and i didn't get my cashback Rs.325 yet. So plz solve my problem as soon as possible..
                      My order no. Is [protected]
                      Snapdeal.com customer support has been notified about the posted complaint.
                      "Dear abhiankitraj,

                      Hope you are doing good.

                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                      Thank You for your cooperation.

                      Regards,
                      Team Snapdeal
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                        Srinivasa Holla
                        from Thanjavur, Tamil Nadu
                        Feb 14, 2016
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                        Reference order No. [protected] for Raymond beige cloth 1.3 m.

                        The Raymond beige as per order was received. I got it stiched by spending another Rs. 55/. After first wash the cloth totally wrinkled & appears like sieving cloth. The material supplied is FAKE Raymond cloth.

                        I will also take up the matter with Raymond's mali
                        Snapdeal.com customer support has been notified about the posted complaint.
                        Dear Srinivasa Holla,

                        Hope you are doing good.

                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                        Thank You for your cooperation.

                        Regards,
                        Team Snapdeal
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                          kartik8957
                          Feb 13, 2016
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                          Address: 208025
                          Website: www.snapdeal.com

                          It's been more than 2 months and these guys could not refund my amount. Whenever i call to check the status of refund they always say that they are working on it and the amount will be refunded soon. Even i have provided my NEFT details still these hopeless guys could not process my request. I placed my request for refund on[protected] and still i am waiting and hoping for my refund. Worst ever experience with this horrible site.

                          My refund ticket no[protected]
                          My order no. - [protected]
                          Snapdeal.com customer support has been notified about the posted complaint.
                          Dear kartik8957,

                          Hope you are doing good.

                          Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                          Thank You for your cooperation.

                          Regards,
                          Team Snapdeal
                          Hi Kartik,

                          Our team got in touch with you and informed you that amount has been credited.

                          Thanks,
                          Team Snapdeal
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                            Saswat Raut
                            from Bengaluru, Karnataka
                            Feb 13, 2016
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                            Address: Khordha, Odisha, 751025
                            Website: Snapdeal

                            Hello, I had brought a micromax canvas spark Q380 8 gb silver and black for Rs 5110 which was delivered on 18 Dec, 2015 with order id [protected] is still under warranty period of one year but now within 3 months o[censored]se its earphones has stopped working.i need immediate help and replacement of the headphones.
                            Snapdeal.com customer support has been notified about the posted complaint.
                            Dear Saswat Raut

                            Hope you are doing good.

                            Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                            Thank You for your cooperation.

                            Regards,
                            Team Snapdeal
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                              harish pm16
                              from Chirala, Andhra Pradesh
                              Feb 13, 2016
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                              Address: Vizianagaram, Andhra Pradesh, 535002
                              Website: snapdeal.com

                              Hi my name is harish and i have ordered Samsung Galaxy Grand Max 16GB (order id : [protected] ) on 10 feb 2016. suddenly on 13 feb it showing that "This order is closed. New order is being placed".i dont know what that means but im certain that it is not going to be delivered, good grace i ordered it via cash on delivery.snapdeal is the worst website ever.
                              Snapdeal.com customer support has been notified about the posted complaint.
                              Dear harish pm16,

                              Hope you are doing good.

                              Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                              Thank You for your cooperation.

                              Regards,
                              Team Snapdeal
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                                sivanarayana521
                                from Chennai, Tamil Nadu
                                Feb 13, 2016
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                                Address: Guntur, Andhra Pradesh, 522004
                                Website: www.snapdeal.com

                                Recently I was brought redmi 2 prime order [protected]. so which gives me offer IDEA512 @512MB for 2 months so i tried to this offer on idea cellular network but it was faild what was the problem? It says "parameters not found or not valid to this offer.
                                Snapdeal.com customer support has been notified about the posted complaint.
                                Dear sivanarayana521,

                                Hope you are doing good.

                                Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                                Thank You for your cooperation.

                                Regards,
                                Team Snapdeal
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                                  hulkdhoom
                                  from Chennai, Tamil Nadu
                                  Feb 13, 2016
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                                  Address: New Delhi, Delhi, 600060
                                  Website: snapdeal.com

                                  I bought the product of transcend 1tb 25m3 from snapdeal on 5th feb i opened the product on 8th initially was working but same night stopped working. i raised a request for refund. snapdeal people told me that to get jobsheet number for replacement.. the service center took product and gave me a slip..snapdeal people didnt btell me that i have to return product. then y they have to tell me to get a job sheet snapdeal cheaters mother **** people never buy product from snapdeal...they are fooling indians
                                  +1 photos
                                  Snapdeal.com customer support has been notified about the posted complaint.
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                                    Bhushan Vedpelli
                                    Feb 13, 2016
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                                    Address: Pune, Maharashtra, 411014

                                    I purchased Ambrane P[protected] mah power bank which is of bad quality & I don't want that product, please refund my money back
                                    Snapdeal.com customer support has been notified about the posted complaint.
                                    Not a consumer friendly online shopee
                                    snapdeal
                                    Dear Bhushan Vedpelli,

                                    Thanks for reaching out to us. We care about your grievance; your complaint has been noted and is currently being worked upon by our team. We would like to know more about your problem and its details. Please share your order ID, complaint no. and contact details with us at [protected]@snapdeal.com, mentioning your order ID in the subject line of the mail.

                                    Thank you for cooperating.

                                    Regards,
                                    Team Snapdeal
                                    Dear Bhushan Vedpelli,

                                    Hope you are doing good.

                                    Information about your Order ID and Complaint Number are still awaited from you. In case you are still facing any concern, please contact us on [protected]@snapdeal.com.

                                    Regards,
                                    Team Snapdeal
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                                      Ultimatix14
                                      Feb 13, 2016
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                                      Address: 411057
                                      Website: Snapdeal.com

                                      Hi Team,

                                      I want to launch complaint against the Snapdeal.com. I have ordered Nikon DSLR camera from snapdeal as they offered the least price and additional 2000 rs cash back offer.

                                      After ordering, I did not get my 2000 rs cash back offer. When I called the Customer care, he promised I will get the amount after 2 months, But its more than 2 months and I havent recieve the amount.

                                      And now when I mailed them to check the status, they say that the offer was in app only, but while ordering they did not have any condition like this. They made falsh promise in site and their representative also made false promise on call. You can check their Customer care line for the records and confirmation.

                                      They are a fraud company, and I want to inform all people that no body should buy any product from them.

                                      Invoice details Item Name Nikon D5200 DSLR Camera
                                      INVOICE NUMBER : S50EB8/15-16/5161
                                      INVOICE DATE : 05-Nov-2015

                                      Please take the necessary action them.
                                      +1 photos
                                      Snapdeal.com customer support has been notified about the posted complaint.
                                      Dear Ultimatix14,

                                      Hope you are doing good.

                                      Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                                      Thank You for your cooperation.

                                      Regards,
                                      Team Snapdeal
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                                        tarananda
                                        from Gurgaon, Haryana
                                        Feb 13, 2016
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                                        Address: Gurgaon, Haryana, 122002
                                        Website: www.snapdeal.com

                                        An Order ID: [protected], Placed On 10 Feb, 2016 with Snapdeal for Rs 844. The item was a Transcend Jetflash 810 flash drive of capacity 32 GB blue-black in color (photo and order details attached). I promptly received a 32GB Transcend 700 black model on Feb 11, 2016(photo attached as well as Snapdeal price of Rs 796). Upon receiving the courier at about 2:30 in the afternoon I immediately lodged a complaint with Snapdeal as to why I was charged Rs 844 and not given what I had ordered. This is the third instance of same thing happening: Snapdeal advertises an item for a certain price and when it comes to delivery they deliver a lower priced different product. I have already made a complaint in this forum during last year Diwali sale when Snapdeal delivered an inferior variety of Hard Disk. In that instance Snapdeal as usual was very apologetic and refunded my money and I was assured that such a thing will not occur again. Unfortunately it has indeed happened again. Once again the same apologies and assurance of non-recurrence! To be sure I have used Jetflash 700 and it is a good product. Snapdeal agreed to pick up the pendrive on 12 Feb and replace it with model 810 which by the way is today priced at Rs 935. However due to paucity of time and the fact that I had to travel (the reason I ordered OTG pendrive) I did not take up the offer. It is ridiculous to pay the money upfront, then return the item, wait for the courier etc. What a waste of time. The only reason I am lodging this complaint is I want the CEO of Snapdeal Mr. Kunal Bahl to know what is happening inside Snapdeal. Either some of the employees are sabotaging his efforts or the vendors are conspiring against Snapdeal. I hope Mr. Bahl you are listening. We certainly would like you to succeed and prevent a monopoly in e-commerce by your competetors. Finally please learn from the Americans and one of your formidable competetors: You do not take away a customers money and cheat him albeit agree to replace/refund. Good business ethics demand that the item be replaced first or simultaneously with a reverse pick up. The least you can do now is immediately FIRST give me a replacement or refund me Rs 75 for the difference in price.
                                        Dr. Tara Nanda
                                        Snapdeal.com customer support has been notified about the posted complaint.
                                        Dear tarananda,

                                        Hope you are doing good.

                                        Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it. For any further clarifications, please write to us at [protected]@snapdeal.com and kindly mention your order ID in your subject line.

                                        Thank You for your cooperation.

                                        Regards,
                                        Team Snapdeal
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