Snapdeal.com Complaints & Reviews

We got call from Manufaacturing company of Jaipur - and they informed us on snapdeal.com their products are listed with our name ; showcasing that our company M/s. Roopal Automation Pvt. Ltd. selling products of M/s. Power India Meters - where as fact is that we are not selling that product. Snap deal have uploaded all the stuff without our consent & informing us before uploading on our name.

We have made similar complaint to snapdeal earlier - but it has now become routine job of their employee - may be trying to show more sellers on their portal !!

Link of the said complaint is as below

http://www.snapdeal.com/seller/roopal-automation-private-limited/694/Sa99ba

Sir

Ref. : Order No. [protected]

Please be informed that item purchased from snapdeal, name BAJAJ OTG 1603 TSS is having a Manufacturing defect. There is gap in back side of frame. Sr. No. G[protected]. The above said item was received by me on 14/02/2016. Kindly arrange to do the needful.

Dear Sir/Madam

I have had ordered below linked items on your snapdeal site after the failed first payment attempt of credit card, I had chosen to net banking from SBI once successfully paid i couldn't find the order in my Snapdeal account. Please advise me about this issue. whether i can refund my money or i can get those items . I put the payment reference number below .


http://www.snapdeal.com/product/dolphin-puffy-black/[protected]#bcrumbSearch:bea...⇄

15-Feb[protected]Feb-2016) TO TRANSFER
INB Avenues India Pvt. Ltd CCADB1BSG593IG0BMLNLL3 1, 599.00

Online store snapdeal has delevered defective mobile when I place order [protected] on 8th Feb I requested to refund my payment as per the return policy but they are denying.

Respected sir.
i have ordered samsung grand max 16 gb from snapdeal at price 6450/- date 10 feb 2016. order no. [protected] but now they are refusing to dispatch the product. because now the same product price is 18000/- on their website. i talked to snapdeal executive they are giving technical issue we cannot delivere your product.
sir i want product which i ordered on that web site at same price.

I have got this laptop from Snapdeal on 28 Jan, 2016 [order id: [protected]] . For the first week it was working fine after that it was not charging. It is not switching on at all. Why the hell they are cheating like this. They made up something to work for one week at least to meet their return policy[one week]and will give that to you. After that it wont work. I am from middle-class family please don't cheat like this. Please take this laptop and give my money back.

Order ID: [protected]
I ordered for 'KS vibra+suna belt' but I've received 'SOBO vibra+suna belt'. Also, it is not working properly.
Please refund my money.

I puschsed a mobile from snapdeal.com and recieved by 14th jan 2016.i faced a problem in incoming calls. I complined about this company and asked for return and put a request refund and company send a engineer to check a problem in my mobile phone on 21th jan and found that product is faulty and assured me that product will be pickuped in 2-3 days and after that i am trying to contact a company regularly but it is not responding me.please look into this matter and help me to get my money back.

Snapdeal Sell Fake Product
fake jabra blutooth storm
And When I Caught Them

They ask and challenged me
Bring Certificate From Service station

SERVICE STATION STAMPED MY BILL
WITH STAMP FAKE PRODUCT
WHY
THEY SHOULD GIVE ME CERTIFICATE

Order number [protected]
Sub order [protected]

I placed an order (gas joice casual shoes) on 12th Jan, 2016, and i didn't get my cashback Rs.325 yet. So plz solve my problem as soon as possible..
My order no. Is [protected]

Reference order No. [protected] for Raymond beige cloth 1.3 m.

The Raymond beige as per order was received. I got it stiched by spending another Rs. 55/. After first wash the cloth totally wrinkled & appears like sieving cloth. The material supplied is FAKE Raymond cloth.

I will also take up the matter with Raymond's mali

It's been more than 2 months and these guys could not refund my amount. Whenever i call to check the status of refund they always say that they are working on it and the amount will be refunded soon. Even i have provided my NEFT details still these hopeless guys could not process my request. I placed my request for refund on[protected] and still i am waiting and hoping for my refund. Worst ever experience with this horrible site.

My refund ticket no[protected]
My order no. - [protected]

Hello, I had brought a micromax canvas spark Q380 8 gb silver and black for Rs 5110 which was delivered on 18 Dec, 2015 with order id [protected] is still under warranty period of one year but now within 3 months o[censored]se its earphones has stopped working.i need immediate help and replacement of the headphones.

Hi my name is harish and i have ordered Samsung Galaxy Grand Max 16GB (order id : [protected] ) on 10 feb 2016. suddenly on 13 feb it showing that "This order is closed. New order is being placed".i dont know what that means but im certain that it is not going to be delivered, good grace i ordered it via cash on delivery.snapdeal is the worst website ever.

Recently I was brought redmi 2 prime order [protected]. so which gives me offer IDEA512 @512MB for 2 months so i tried to this offer on idea cellular network but it was faild what was the problem? It says "parameters not found or not valid to this offer.

I bought the product of transcend 1tb 25m3 from snapdeal on 5th feb i opened the product on 8th initially was working but same night stopped working. i raised a request for refund. snapdeal people told me that to get jobsheet number for replacement.. the service center took product and gave me a slip..snapdeal people didnt btell me that i have to return product. then y they have to tell me to get a job sheet snapdeal cheaters mother **** people never buy product from snapdeal...they are fooling indians

I purchased Ambrane P[protected] mah power bank which is of bad quality & I don't want that product, please refund my money back

Hi Team,

I want to launch complaint against the Snapdeal.com. I have ordered Nikon DSLR camera from snapdeal as they offered the least price and additional 2000 rs cash back offer.

After ordering, I did not get my 2000 rs cash back offer. When I called the Customer care, he promised I will get the amount after 2 months, But its more than 2 months and I havent recieve the amount.

And now when I mailed them to check the status, they say that the offer was in app only, but while ordering they did not have any condition like this. They made falsh promise in site and their representative also made false promise on call. You can check their Customer care line for the records and confirmation.

They are a fraud company, and I want to inform all people that no body should buy any product from them.

Invoice details Item Name Nikon D5200 DSLR Camera
INVOICE NUMBER : S50EB8/15-16/5161
INVOICE DATE : 05-Nov-2015

Please take the necessary action them.

An Order ID: [protected], Placed On 10 Feb, 2016 with Snapdeal for Rs 844. The item was a Transcend Jetflash 810 flash drive of capacity 32 GB blue-black in color (photo and order details attached). I promptly received a 32GB Transcend 700 black model on Feb 11, 2016(photo attached as well as Snapdeal price of Rs 796). Upon receiving the courier at about 2:30 in the afternoon I immediately lodged a complaint with Snapdeal as to why I was charged Rs 844 and not given what I had ordered. This is the third instance of same thing happening: Snapdeal advertises an item for a certain price and when it comes to delivery they deliver a lower priced different product. I have already made a complaint in this forum during last year Diwali sale when Snapdeal delivered an inferior variety of Hard Disk. In that instance Snapdeal as usual was very apologetic and refunded my money and I was assured that such a thing will not occur again. Unfortunately it has indeed happened again. Once again the same apologies and assurance of non-recurrence! To be sure I have used Jetflash 700 and it is a good product. Snapdeal agreed to pick up the pendrive on 12 Feb and replace it with model 810 which by the way is today priced at Rs 935. However due to paucity of time and the fact that I had to travel (the reason I ordered OTG pendrive) I did not take up the offer. It is ridiculous to pay the money upfront, then return the item, wait for the courier etc. What a waste of time. The only reason I am lodging this complaint is I want the CEO of Snapdeal Mr. Kunal Bahl to know what is happening inside Snapdeal. Either some of the employees are sabotaging his efforts or the vendors are conspiring against Snapdeal. I hope Mr. Bahl you are listening. We certainly would like you to succeed and prevent a monopoly in e-commerce by your competetors. Finally please learn from the Americans and one of your formidable competetors: You do not take away a customers money and cheat him albeit agree to replace/refund. Good business ethics demand that the item be replaced first or simultaneously with a reverse pick up. The least you can do now is immediately FIRST give me a replacement or refund me Rs 75 for the difference in price.
Dr. Tara Nanda

मेरा रजिस्टर मोबाइल नंबर [protected] मैंने स्नैपडील से स्पार्क मोबाइल आर्डर किये थे स्नैपडील ने मेरा आर्डर डिलीवर क्र दिया पर मझे मेरा प्रोडक्ट मिला नहीं मे कस्टमर केअर पर फ़ोन कर रहा हु वो कोई जवाब नहीं दे रहे है