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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 506

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I
Iambrads
from Kolkata, West Bengal
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Product not picked yet || almost 4 months passed

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Bought iPhone 6 on 12th Oct. 2015 received the faulty product from Snapdeal. Contacted Snapdeal Customer Service a lot via mailing to [protected]@snapdeal.com, but they still not responded to my mail from 2.5 months, Its really annoying when I called to SD Customer Support they initiating my return all the time but I havenot received any calls from pickup courier yet. My order ID - [protected] My Return Ticket Id: 10611740 Totally BAD CUSTOMER SUPPORT...
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Address:Bharatpur, Rajasthan, 321001
Website:www.snapdeal.com

I have ordered an item around Rs.550 by using promocode as declared at SnapDeal site FCSD and I have ordered Mamy Poko Pants XL 46 and Order ID: [protected] Placed on: Thu, 14 Jan, 2016

Got Message alert on 2nd February 2016 form Snapdeal that My FreeCharge wallet has been credited with Rs.100 but when I checked the wallet there is no money added as committed by SnapDeal.

I have complaint many times to Snapdeal...
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B
Balreddy Kothakapu
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Aquaguard water purifier

Address:509381
Website:www.consumercomplaints.in

I ordered an Aquaguard Water Purifier from Snapdeal on 23rd January and received parcel with brick in it without any water Purifier. I called Snapdeal immediately and said the same. They said you will get your money back within 48 hours. I sent them the videotape of opening the empty box. But they are saying "we can't refund or replace the product as it there was no issue from our side when we packed". Why should the customer be held responsible...
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P
prasad Kambale
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Part of product received from snap deal

Address:560050
Website:snapdeal.com

I have ordered the water purifier from Snap deal, but in fact i have received only part of the product, for the same i have called to customer care and logged the complaint in the month of Nov, till the date no response from them, whenever I call them they will tell will get back to you in next 48 hours time, will resolve the problem but till date nothing happened... I highly not happy with SNAP DEAL

Suborder Id: [protected]...
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M
mkyad10
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Neither cashback provide

Address:827004
Website:snapdeal.com

I purchased Lumia 540 on dated 28 Sept15, and the order number is [protected] from SnapDeal. I get the offer 10% additionally cashback from SBI Card and this should be credit in my account till 30 Nov 15.
The offer link is:-
http://www.snapdeal.com/offers/sbi-sep-2015
I start to complain from 3 Dec 2015 .I get assurance from SnapDeal customer executive the issue will resolve within 4-5 days but after 20 days I am not...
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G
Girish007
from Pune, Maharashtra
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Faulty product delivered but not replaced yet

Address:411044
Website:www.snapdeal.com

Hello I had purchased "YU Yunique " Mobile product through " Snapdeal". After 2 month the mobile is get switch off automatically even charging 60% are remaining. I had handed over mobile to service centre and they are send that faulty model to company. The mobile is fully in under warranty .as per the rule company is providing phone but not received after 18day, without mobile I did not able to do my work. I had called Yu they are received...
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A
aman2730
from Mumbai, Maharashtra
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Bad/duplicate product

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:www.snapdeal.com

Hi,

My name is 'Aman Verma'. I ordered Numero Uno Navy Casual Shoes from Snap deal(Order Id:[protected] ).
I was happy that you delivered it the next day I placed my order.
But only after wearing it for 2 days the soul of the shoe is peeled off from front .
As it was urgent, I fixed it using "Faviquick".
I tried to contact them but they rejected to help.
After spending approx rs 1800,...
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B
Bisht Sagar
from Delhi, Delhi
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Damaged shoe. Numero uno.

Address:110022
Website:snapdeal

I recieved a numero uno shoe.
defects:
1:color was suppose to be dry muddish brown. however i recieved a choco brown
2:i recieved it on 7 or on 8 . on 14 i put those pair on and with in 1 hour of driving the right leg shoe was splitted into two.. the shoe and the sole splitted into two.
for which i paid approx rs. 1200
and they are compensating with rs.200
Order ID: [protected]
Reference no:...
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P
prasanna12p
from Hyderabad, Telangana
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Return the product but not return the amount

Address:Rangareddy, Andhra Pradesh, 500018

I was return the prouduct, but not return the amount 1049/-.it is total above 60 days, and i send lyail above 4 times and contact 3 or more time but they are not responding proper...
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I
Ishita Upadhyay
from Allahabad, Uttar Pradesh
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Eveready led bulb

Address:Allahabad, Uttar Pradesh, 211003
Website:Snapdeal.com

I have bought Eveready led bulb from snapdeal on 24-12-15.it has stopped working just after use of one month.at their description box it was written it comes with 2 years of warranty. They have also removed the seller TNM telecare and Now they are refusing to help me.please help they are cheating me...
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A
Aaradhana
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I didn't get my refund amount

Address:Mumbai City, Maharashtra, 400060
Website:snapdeal app

Few days before I had order for curtains nd I cancelled the order of curtains. I had place the order on 21 Jan 16 bt today is 16 Feb 16 Its near to complete 1 month till nw I didn't get my refund amount so when I'll get my refund.plz just try to refund my amount as early possible. I can't wait any more...
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Address:Mumbai City, Maharashtra, 400037
Website:snapdeal.com

I have brought this dress from snapdeal...but the thing is that wht they have shown written about the dress in real it was nt like that...very cheap quality material dress...my order no is [protected] I brought order the dress on 15/11/2015 worth rupees of 715 & they told me free delivery but it was not...I have return the dress & they told me that your money will return within 24 hours but it was not only 183 rupees was given on free charge...
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M
mddb
from Ahmedabad, Gujarat
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Delivery

I have ordered hp tab 7 and still its undelivered .I'm contacting courier company they are telling that product will be delivered today but still it hasn't, since a week im listening such excuses. I would like to give zero as a rating...
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D
destiney
from Kolkata, West Bengal
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Not refunded my product amount

Address:803101
Website:www.snapdeal.com

TO
The consumer complaints

Sir,
With most humbly and respectfully, i want to say that i had buyed a Stefino Red Leather Pvc Flat Sandals on On 05 Nov, 2015 .due its size, i had returned it.but the amount Rs - 450 it not refunded till now from 3 month.
after process of returning product .a link is forwarded on my mail id for sending
myself bank A/C no with Ifsc code.then i have sended the A/C no...
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S
shaan97
from Hyderabad, Telangana
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Cheating by snapdeal

Address:Hyderabad, Andhra Pradesh, 500085
Website:www.snapdeal.com

Dont buy products from snapdeal they are the big cheats in the market.

I ordered a foppish mart key chain from them on 2nd and on 8 they sent me sms stating that the order has been cancelled due to their in ability to send the product. And the amount will be sent to my bank in 7 to 8 days.

I want to ask snapdeal if i placed an order and after taking the product will snapdeal wait for 1 week time to get the amount....
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Address:400002
Website:www.snapdeal.com/seller/roopal-automation-private-limited/694/Sa99ba

We got call from Manufaacturing company of Jaipur - and they informed us on snapdeal.com their products are listed with our name ; showcasing that our company M/s. Roopal Automation Pvt. Ltd. selling products of M/s. Power India Meters - where as fact is that we are not selling that product. Snap deal have uploaded all the stuff without our consent & informing us before uploading on our name.

We have made similar complaint...
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N
naresh3004
from Boisar, Maharashtra
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Bajaj otg 1603 tss

Address:Thane, Maharashtra, 401501
Website:sanpdeal

Sir

Ref. : Order No. [protected]

Please be informed that item purchased from snapdeal, name BAJAJ OTG 1603 TSS is having a Manufacturing defect. There is gap in back side of frame. Sr. No. G[protected]. The above said item was received by me on 14/02/2016. Kindly arrange to do the needful....
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A
abdullafti
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After payment order does not exist

Address:625106

Dear Sir/Madam

I have had ordered below linked items on your snapdeal site after the failed first payment attempt of credit card, I had chosen to net banking from SBI once successfully paid i couldn't find the order in my Snapdeal account. Please advise me about this issue. whether i can refund my money or i can get those items . I put the payment reference number below .


http://www.snapdeal.com/product/dolphin-puffy-black/[protected]#bcrumbSearch:bea...br...
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S
Suresh Nepak
from Hyderabad, Telangana
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Defective product not ready to return

Address:500004
Website:snapdeal.com

Online store snapdeal has delevered defective mobile when I place order [protected] on 8th Feb I requested to refund my payment as per the return policy but they are denying....
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D
dipzpat
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Order cancellation

Address:Dhule, Maharashtra, 424001
Website:www.snapdeal.com

Respected sir.
i have ordered samsung grand max 16 gb from snapdeal at price 6450/- date 10 feb 2016. order no. [protected] but now they are refusing to dispatch the product. because now the same product price is 18000/- on their website. i talked to snapdeal executive they are giving technical issue we cannot delivere your product.
sir i want product which i ordered on that web site at same price....
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