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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 504

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Address:Indore, Madhya Pradesh, 452009
Website:snapdeal.com

Myself Balveer Singh Tanwar, Indore, Madhya Pradesh; snapdeal Order id [protected] placed on 03 Dec 2015 and deliver on 8th of December 2015. It charge phone only 20 % only as bank going to empty.I not return it as I know late about it fake quality. Sony authorised centre refused to service as it is a fake product sold by snapdeal. I want snapdeal replace my fake power bank with original one .If they not my problem with in time than I am...
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M
Minnaz Summers
from Kolkata, West Bengal
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Unable to Cancel & get back the Payment

Address:700084
Website:www.snapdeal.com

I ordered a
SoundMAGIC ES18S In ear Easphones With Mic (Black & Silver) (Order ID: [protected]) on 17th February 2016, but it's still 1day I had cancelled but the cancellation request is not been carried out neither I am refunded. I want them to look at the matter ASAP and refund quickly as possible. I have mailed them still no reply....
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Nemichand sencha
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Ear-plug of mrp 15, sale in 18

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Sir
I ordered ear plugs from Snapdeal those having MRP of ₹15 but it sale products in ₹18
recently i bought product from Snapdeal order id [protected] i got products but MRP of product on the box is ₹15 but Snapdeal is Salling it in price of ₹18 when i complain to customer care but no response from company.
Sir plz resolve my problem Snapdeal Salling many product cost is more than MRP...
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G
gurpreet87
from Hisar, Haryana
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Not at all trustworthy

Address:160031
Website:www.snapdeal.com

I ordered "Microsoft Windows 8.1 Full Pack" on Feb 14 2016 (Order ID - [protected]) and since then till the evening of 19th February daily I have been checking the order status and it always said - "Readying for Dispatch".

PLEASE NOTE - its been 6 days still it says "Readying for dispatch".

And all of a sudden the order started saying "This order is closed. New order is being placed."

I instantly...
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A
abhiankitraj
from Mumbai, Maharashtra
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Didn't get my cashback

Address:Pune, Maharashtra

I placed an order(gas joice shoes) on dated: 12jan 2016. And didn't get my cashback RS. 325. This is second time I am complaining..
Order ID: [protected]...
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V
Vikash Shukla020
from Bengaluru, Karnataka
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Infocus bingo 21 m430 8gb 4g

Address:560076

Hi Snapdeal team,

This message regarding Order ID: [protected] and Ticket Id: 19559427.
I have attached screenshots (as a proof) of my mobile battery temperature below this message.

It is way above of save temperature.

Note: I was not using wifi, 3G, not heavy game at that time.

For me and for anyone with common sense, the phone is faulty with this temperature.
br...
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pankaj vishnoi
from Gangtok, Sikkim
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Local aqua grand RO delivered

Address:208007
Website:snapdeal

Snapdeal deliver local Aqua grand product and when i complain this snapdeal provide a number for repair center.I called to [protected] the person told me that snapdeal selling local product with their company name.
I will register a case in court if problem will not resolved.
Sanpdeal a fake side and cheating the customer every time. Stop purchasing from snap deal....
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Somnath Dolui
from Mumbai, Maharashtra
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Food supplement

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I have purchased many products from snapdeal under the id [protected]@gmail.com but due to some issues with quality i shipped back some products and i got a mail from them after a long time that my refund is initiated and i will get it in my bank account within 4 days but still i haven't got.Kindly look into the matter and do the needfull at your earliest.My order id is [protected] and [protected]. i was said by one of your customer care...
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priya347
from Noida, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Discounted product not delivered

Address:262122
Website:www.snapdeal.com

I Ordered 6 lehengas from Snapdeal because that was at discount. each lehenga price was 250 rs.
but after some days they cancelled my order and said that was technical problem.
How can they do this? i mean if you provided some discount then provide the product. atleast, don't do this to your customers.
one more thing, at starting, they sent me all same products but now all products are different from original products....
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Praveen 19
from Darbhanga, Bihar
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Did not returning the product

Address:Bhagalpur, Bihar, 812001
Website:www.snapdeal.com

Order id [protected]
name Praveen kumar
mobile number [protected]
i odered a sandisk ultra and i am not satisfied with the quality of a product
snapdeal says you did not return this. please take action on this.
india ka sabse bekar company isse acha to amazon hain...
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R
Rahul Singh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Have not received any amount yet as stated hdfc cashback offer 10% and 5%

Address:New Delhi, Delhi, 321001
Website:www.snapdeal.com

I ordered Coolpad Dazen 1 4G phone under HDFC cashback offer and made payement through my HDFC debit card.
As stated by snapdeal, I will get Rs. 285 and Rs.599 respectively for two orders, But here right now I'm facing again as earlier. They doesn't even respond to my complaint which made on their own website.
Order IDs are as below along with the complaint Ref. Nos. (respectively).

Order ID: [protected] Reference...
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Kajal Chowdhary
from Mumbai, Maharashtra
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Received an old mobile device / struggling to get this refund/exchange

Address:New Delhi, Delhi, 110043
Website:www.snapdeal.com

Hi,

I Placed an order : [protected] on 31st Jan'16 for Lenovo A7000 8GB with Snap deal and received an old used phone.

When placed the Refund /Exchange (Return Ticket Id:[protected] then getting calls from Snapdeal to charge that phone to 30% so tech can come & check.

Someday they called me to provide few attachments twice & thrice Bar Code #, Product #, Photo /Address Proof/ID Proof...
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kundral2202
from Noida, Uttar Pradesh
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Wrong product delivered and not refunding the money

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I have placed the order from snapdeal.com . Order No - [protected]. In this order i have ordered for women jeans - size 28 and had the payment through credit card. When the packet was delivered a Men jeans - size 38 was delivered instead of women jeans. I have logged a ticket(Ticket no[protected] for this issue in snapdeal and ask them to return the product & refund the money. They asked me to share the images of the product received which...
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StutiT
from Mumbai, Maharashtra
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Empty parcel received from the order

Address:New Delhi, Delhi, 110020
Website:snapdeal.com

I ordered a Original Genuine Box Pack Power Adapter Charger Lenovo IdeaPad G580 20V 3.25A 5.5x2.5mm on 13 February, 2016 with cash on delivery as the payment option.

On 17 February, I received the parcel by the courier service GOJAVAS_LH from the seller SUN TECHNOLOGIES, Hyderabad, for which I paid Rs. 1158.
My order Id is: [protected].

As soon as I opened it, I found it to be completely empty.
Immediately,...
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G
giri pramod
from Delhi, Delhi
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For refund money

Sir my order of lee navy skinny fit jeans and order no -[protected] has been cancelled but my money is not refund after 4 business day kindly look into it and refund my money hurry thanking you...

My mail id is ...[protected]@yahoo.com...
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Address:Visakhapatnam, Andhra Pradesh, 530046

I have been placed order on 22.01.2016 one godrej 6.2 kg fully automatic washing machine top load graphite gray from snapdeal. suborder id : [protected] from snapdeal.
it was delivered on 28.01.2016.After two day service person came and installed. after installation one day, 1st problem came for water was continuously draining from drum. that time i called to snapdeal they told, you call to godrej service center. i called to godrej...
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pushpendra patil
from Ahmedabad, Gujarat
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Fastrack watch

Address:Nashik, Maharashtra, 422001
Website:snapdeal

I have order fastrack watch and also give mane bat when I open box they is empty no any product is found and I have complete it than sanpdeal team say I can't responsible for your issue so pls help me...
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S
SKGupta14
from Agra, Uttar Pradesh
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Wrong product and that too defective

Address:Gautam Buddh Nagar, Uttar Pradesh, 201301
Website:snapdeal.com

I placed an order [protected] with snapdeal for a jacket on 30 Dec 2015.
The product which was delivered was not the one which i have ordered and also the product is defective.

I have raised a complaint Case # 16945944 on 4th Jan 2016 but no response. Contacted customer support 4 times, and all they tell me that they have forwarded the complaint to the back office, and someone will contact you within 24 hours but never...
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ashwinahir
from Mumbai, Maharashtra
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Morphy richards microwave oven not worked at all even for one time.

Address:Mumbai City, Maharashtra, 401105

Morphy Richards Microwave Oven purchased during October'15 from SNAPDEAL. But, unfortunately it was tried for the first time during January'16. IT didn't work even for a single time.
Now, the Service person came from BAJAJ ELECTRICALS. As he recommended to replace 4 defective parts, it was refused by us to get it repaired and asked Snapdeal to replace the same. Now, after so many Emails written as complaints, they are not taking care...
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Rajesh Nehra
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Regarding refund

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I ordered a Racold water geyser on 21st January. Order id- [protected]
Suborder id- [protected]
Item was not delivered and order was cancelled by seller. Snapdeal is claiming that refund has been done and ARN is 74678446047716075222262.
My bank account is showing no refund. Where is my money?
29 days, no delivery and no refund till now??
Kindly note my complaint and let other customers know about how Snapdeal...
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