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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 505

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J
jarupula sai
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

They are not delivered my product from nearly 4 months

Website:snapdeal

They are not delivered my phones from 5 months they are kept infocus 8gb product with cost 500 iam ordered 2 phones but they are not delivered my phones...
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M
msjohn
from Angamali, Kerala
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Mapmyindia-lx140ws gps device supplied by them

Address:682034
Website:Snapdeal.com

The device is not working.I am unable to charge it.I am not able to contact the seller either..The understanding was the Company would arrange for the installation...
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D
diptesh bose
from Chittaranjan, West Bengal
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I want to cancel my order. which i unable to do.

Address:North 24 Parganas, West Bengal, 743248
Website:www.snapdeal.com

I ordered BLU Win jr LTE ( 2999/- which currently have on 1000/- discount) at 18th february morning 11am. then after i just plan to buy another device, but when iam going to cancel the order its not canceling. i tried 3-4 times, but no results...my order id is- [protected] ...my registerd email adress in snapdeal is " [protected]@gmail.com " ...and iam now really tensed, even snapdeal sent a sms to me ata 4:41pm that, the order handed over...
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J
jayesh_varghese
from Mumbai, Maharashtra
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Faulty mobile delivered by snapdeal and not returning the product

Address:411015
Website:www.snapdeal.com

I have ordered a mobile phone from snapdeal, details given below;
Model - hTC Desire 826 16GB
Price-Rs. 21000
order id-[protected]
invoice no -37049D/15-16/4284
INVOICE DATE : 10-Jan-2016
IMEI No: "[protected]"

I have received the product on 15-Jan-2016 (one day after the promised delivery date). When I started using the product, i have experienced problem of overheating,...
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P
Pawan Dihiye
from Pune, Maharashtra
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Herbalife formula 1 shake 500g weight loss - vanilla

Website:www.snapdeal.com

On 7th of feb i ordered this product from snapdeal and it was showing a cashback of 151 rs . But i never received the cashback. I called them and they are now saying that this product isnt eligible for cashback. However I was smart enough to take the snapshot of offered cashback just before buying the product. Still they have the feedback that this product is not eligible for cashback...
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Beerappa Beera
from Kollegal, Karnataka
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Sony xperia c5 ultra dual 4g 16gb (Color: mint)

Address:Bellary, Karnataka, 583123
Website:snapdeal.com

I purchased a Sony Xperia C5 Ultra Dual 4G 16GB (Color: Mint) on 10/02/16 through snapdeal. Order number is [protected]. The same phone is having a some technical problem & gets hot while charging & SIM is not being detected. My ordered address was House No. F4/6 V V nagar Toranagallu post, Sandur taluk, Bellary dist, Karnataka...
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S
Suresh Nepak
from Hyderabad, Telangana
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Order ID 11623357417

Address:500004
Website:Snapdeal.com

A faulty Intex mobile received I made a return request . after 5day of regular calling to customer care engineer visited after that 2 days gone no response product is still lying near me. Please do the needful....
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B
babulpradhan
from Kolkata, West Bengal
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Is a fraud site.

Address:759126

On my product return request no.14273331 for order no. [protected] which is due to a 1300 mAh battery insted of 1800 mAh.As there is no courier service available in my area I have been contacted by snapdeal about 2 months ago and they said to be refund RS 650 for this.But still no refund came.Email:[protected]@live.com

I Need RS 650 Refund.

But Now They Calling And Saying That It Is About 2 Month And They Do...
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Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Dear sir,

This refers to the order placed on snapdeal.com vide Suborder ID: [protected] having product name " Bata Solace Black Formal shoes". The payment was done through debit card and freecharge account both prior to delivery of product. However, I cancelled the order in transit due to wrong size being ordered by mistake. Then i did the "Refund" request in website in the requisite manner. Since then, I haven't got my money...
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S
souravbanerjee1984
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Servicing of kenstar 6 ltr geyser

Address:122105
Website:WWW.SNAPDEAL.COM

I have bought a geyser( kenstar 6 lt kgs06w5p 6l 5star geyser, invoice no sa8b93/15-16/876 dt 28-sep-2015) from snapdeal.Com on 27/09/2015.The product was having 6 months warranty. Since january 2016 it is not working properly(water is not getting hot), i have contacted with the authorized service center of kenstar near to me (i.E. Technoservices[protected] at ashrampara, siliguri, dist darjeeling), they are saying that as i have bought...
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D
duely.r
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I ordered a sonata white dial analog gold plated couple watch got a leather watch

Website:www.snapdeal.com

I ordered a Sonata White Dial Analog Gold Plated Couple Watch got a leather watch instead.
Order ID: [protected] (1 Item)
Placed on 09 Feb, 2016

picture attached. Its a clear fraud. They took money on COD and site shows that item is delivered....
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A
AmitabhGarima
from Etawah, Uttar Pradesh
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Received wrong & damaged product

Address:Jaipur, Rajasthan, 302017
Website:www.snapdeal.com

I ordered & paid for "KS healthcare vibra+sauna belt" but I got "SOBO vibra+sauna belt" which is also not working properly. Why should I pay for the product which I've not ordered. This is cheating.

What should I do with this damaged product?????

I've send the pictures of product which clearly shows that I've received wrong product still their executive is saying that product will not be replaced. why???? What...
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S
surya kumar sahu
from Bankura, West Bengal
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Antivirus CD

Address:751015

I have oredered a Kaspersky antivirus order no [protected] & received the item but when i checked the item got damaged inside it. please help what to do....
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D
dineshmahinpal19
from Chandigarh, Chandigarh
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Delivered faulty product

Address:Jalandhar, Punjab, 144003
Website:www.snapdeal.com/product/ambrane-13000mah-powerbank-white-and/636966047361

Worst delivery experience I have ever seen in eCommerce Industry. It’s been almost a week i bought AMBRANE POWER BANK From Snap deal on 6th Feburary.After 8 days now it is not working.i have contacted with snap deal customer care.They said they can’t get return or replace this device as 7 days are over.I had to purchase is it from flipcart rather than Snapdeal.My another two friend who purchased this product from snap deal and have same...
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C
Chandu Thota
from Vijayawada, Andhra Pradesh
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Sony powerbank 10, 000 mah

Address:West Godavari, Andhra Pradesh, 534007
Website:Snapdeal

My Mother ordered this powerbank for her office purpose ...but sanpdeal sent me fake Product... As soon as i saw that product i recognised it as fake one...and compliened to Snapdeal.

They suggested me to take nearby Sony Service center...They also confirmed the Same...

i want resolution for the inconvience that caused to me...
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S
scsarika
from Pathankot, Punjab
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Replace the product

Address:Shimla, Himachal Pradesh, 91
Website:www.snapdeal.com

Respected sir/madam.
i have place the order no [protected]n, my style peachpuff net unstitiched dress material by snap deal, but product was not good so i want to replace this product, but they refuse me, so kindly help me,
thanks .
with regard,
sarika chauhan,
aids control society, hari villa n near forest rest house khalini, shimla-2, H.P
mob -[protected]...
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K
Kunwar Gaurav Katal
from Bengaluru, Karnataka
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Infocus bingo 21

Address:Bangalore, Karnataka, 560028
Website:Www.snapdeal.com

My name is kunwar gaurav .when i recieved Infocus bingo 21 product on the same day 13 feb i have raised a return request as i donot need the product any more and asked for the refund then i was told that your request is under process and after 3 days cs gurgaon snapdeal person named gopal called and said that it will not be returned .i want my refund please help me get my refund and help me sue this company so that our hardearned money donot...
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J
johnkp
from Thiruvananthapuram, Kerala
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Plastic sealing machine

Address:695001

I have bought a plastic sealing machine for Rs. 1330/- but the item was damaged.
informed the company and i was told to send back the item. But the courier company thro which i got the parcel refused to accept it back saying that there is no information from the company. Or else I have to pay around Rs. 1300 as courier charges. It is advisable to pay another 1300 for courier charges for an item costing Rs. 1330 only. The company could...
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Address:Jhunjhunu, Rajasthan, 333001
Website:snapdeal.com

Hello
I have ordered Hp laptop from snapdeal.com Placed On 05 Feb, 2016 Order ID: [protected] and received product on 9th Feb
when i received that laptop body was broken from rear top side below touch pad
I registered refund complaint with in 1 hour after receiving the product
They took 3 days and on 12th Feb they sent me details( shipping address and ticket id ) for returning the product
I courier the...
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V
Vikramkumbhare
from Delhi, Delhi
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Refund not received - Order number 11447445170

Address:New Delhi, Delhi
Website:E-commerce platform

I have still not received the refund after 15 days of trying to initiate it. Your customer pays for your mistakes, which happen almost every time. I wish I had never bought this product from Snapdeal. Worst decision ever. It is fitting that I pay for this mistake of mine - choosing Snapdeal.

First you don't take the product back. Somehow i manage to convince you after 3 days of buying the product. Then you assure me that you...
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