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Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 509

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V
vivek4854
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

I am complaining about that this company have a 7 days easy return policy. I had bought a lehenga from this site

Website:snapdeal.com

I am complaining about that this company have a 7 days easy return policy. I had bought a lehenga from this site. But the quality of the product is so bad. Thats why i want to reverse it and i want the refund my money. I had registered complaint for reverse pickup on 20 jan. but till day there is no action is taken by snapdeal. And snapdeal customer care supervisors every time try to make me fool nd they don't take any steps for my hepl....
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R
riya pal
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Saree

Address:Mumbai City, Maharashtra
Website:snapdeal

I had ordered a red banarasi silk saree but instead of it im getting a blue colour saree which is defective also its not for the 1st time but it is happening again and again im frustated of all these bcoz i have to replace the order again and again which has become an headache, every time i order something the object is either defective or is in another colour etc....
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T
thangboihi
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money deducted. No order confirmation

Address:177005
Website:snapdeal.com

I placed an order of two sweatshirts which costs Rs. 1148/- through Net Banking. The money was deducted from my account but there isn't any order confirmation on my snapdeal account and i didn't get any email or text message about the order....
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S
Santosh Madhukar Ghule
from Ahmedabad, Gujarat
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Insurance refund.

We ordered a moped hero-maestroedge-pearl silver .So we had paid the
Amount of rs1000 for insurance of that moped.But kindly note that we
Didn't purchase that moped. So please return our amount.
Amount paid:-1000rs
Payment type:-net banking.
Payment subtype:-bank of baroda corp account.
Our details given at the the time of order:-
Order id:-[protected]
Order in name of person:-santosh...
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M
mohit1234#
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Payment done but order is not placed

Address:Kamrup Metropolitan, Assam, 781039

I placed order on snapdeal.com through SBI net banking from my account no [protected]. but order is not placed . and no confirmation by snapdeal....
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D
Debangana Raghav
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Poor return policy

Address:New Delhi, Delhi, 110052
Website:www.snapdeal.com

I have bought a mobile phone from Snapdeal. Xolo1x black. Phone is not good. It did not contained headphones, battry back up is pathetic. The phone heats up whever u use the phone for a long time. Cannot play games as the phone heats very quickly. I was promised that an engineer will visit my home within 6hrs, noboby came & 7 days return is fake. Waste of time & money all I want before 15th feb i want this product to be back with u & my refund...
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Nasarullah Bhoraniya
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Replacement

Address:Rajkot, Gujarat, 363621

I just bought 8 Eprilla T Shirt from Snapdeal, Order Number are mentioned at below. But it's size unfit for me so i have asked them to replace it with small size. They have register My Complaint 10th January 2016. And after 3 days when i call them they replied me that they are arranging my returns. so i thought may be sometime it's delayed. After 15 days again i call them they have replied me same answer. and again given me a time for 3 days....
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B
bskjaya
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Xolo X1 32GB

Address:Hyderabad, Andhra Pradesh, 500034
Website:though facebook

I purchased the above mobile through snapdeal in December 2015 and within one month the mobile started heating and battery was draining fast. Yesterday I submitted the same to their service centre Deccan mobiles ([protected]) and today they informed me that it cannot be rectified here and have to send it to their HO which means it is a major problem. I asked the service centre people to give me in writing that the same cannot be repaired...
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Anky1602
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Wrong product delivered

Address:122001
Website:www.snapdeal.com

Hi Team,

I have ordered being human blue slim fit jeans from snapdeal on order id - [protected], 27th jan 2016 and on 30th jan it's delivered. I have ordered for 32 size when i opened the parcel i found 30 size..and i regesterd a complain in snapdeal.com. They call me and asking for the images of product and invoice and i have shared all the details after 2 days they call me back and they directly denied that they will not...
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M
Mudhalvan
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sonia porta light came without stand

Address:638010

I bought Sonia port a light from snap deal .I don't find stand in the box as mentioned in the picture.

Order no [protected]...
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K
ksathishkumaaar
from Tral, Jammu and Kashmir
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Hold my rs. 31899. 00 for last 42 days.

Address:Nagapattinam, Tamil Nadu, 609001

I placed order KEYOCERA TASKALFA 1800 BLACK - XEROX MACHINE on 17th November 2015 in SNAPDEAL and it supposed to deliver on December 30th. I paid the money (Rs. 31899) using my credit card.

Below are the order details:
order id : [protected]

Pickup Date 30 December 2015

I received that product damaged by that time i am send to complaint to snapdeal about the damaged product and using the...
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Address:Kolkata, West Bengal, 700001

I have purchased Fossil watch value Rs.7900/- aprox from Snap deal on 24th Jan 2016 and it was delivered on 27h Jan 2015. when i opened the package i found the product i was packed in old container full of scratches and rust of any other product which was as good as scrap, purchased from scrap vendor and box was having label of any service center.
I called to customer care and asked for replacement and asked them to deliver fresh product...
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R
Roshan Mohite
from Mumbai, Maharashtra
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Unic projector is not working

Address:Pune, Maharashtra, 412208

UNIC High Definition Multimedia Advanced LED Cinema Projector with HDMI & VGA This product is not working and they doing only flash not working any keys please do as the urgent basis please call me 6pm to 9pm...
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G
ganesh.xat
from Mumbai, Maharashtra
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Faulty product given by snapdeal

Address:Mumbai City, Maharashtra, 400020
Website:www.snapdeal.com

Dear Complaint Attener Team,

I had Purchase Mircomax Canvas Spark Q380 8 GB ROM Balck mobile phone on dtd. 18.01.2016 wide invoice no.s9bf3d/15-16/52226. I had open my seal box on 29 January 2016, but when i filled the accessory and charge it properly as i am known mobile holder, but this phone is not working and it was continuosly getting hang. I had contact to snapdeal costmer care numerously times but all time they given...
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C
cheta93
from Bengaluru, Karnataka
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Refund not received

Address:Ludhiana, Punjab, 141001
Website:www.snapdeal.com

Really a Fraud Company, not refunded the amount even after 6 months


AMAZON & FLIPKART are BEST in this, SNAPDEAL the Third class Fraud peoples...
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P
pooja.aggarwal298
from Mumbai, Maharashtra
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Amount not refunded

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

I had purchased a wallet from snapdeal worth Rs. 1025 (Order ID: [protected]) on 15 Jan, 2015. The product was delivered to me on 19 Jan, 2015. I did not like the product, so placed a return request for the same on 20 Jan, 2015. Return pickup was done on 21 Jan 2015. But I have not received the refund for the same till date.
I have contacted customer care many times, had hours of conversations but every time I just get to listen that...
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P
Pramod986
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Not replacing defective products

Address:Hyderabad, Andhra Pradesh, 464112

I pramod lende ordered I ball 2.Speaker on snapdeal.com on 1I january 2016.I got delivery on 19 January.Bt products was defective.so I requested to compani for replacement.so I got email tht pick up for products has been sent on 24January by snapdeal.Bt till 8February nobody has com to pickup product.so kindly help...
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A
abhishek_1
from Delhi, Delhi
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Not taking return for the product

Address:Pune, Maharashtra, 411057

I’ve bought a TomTom Smart watch from Snapdeal on 24thJan’16 by Cash on Delivery option, this is my first purchase from Snapdeal, this Smartwatch was not having a feature which I was actually looking for, the feature is “Optical Heart Rate Monitor”, the product description says this feature is optional, but nothing has been mentioned about this as what is the option. I thought that this product will have this feature as it’s a high...
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Naveenkumar t
from Bengaluru, Karnataka
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Cheating from snapdeal

Address:New Delhi, Delhi, 560104
Website:www.snapdeal.com

I bought Panasonic eluga from snapdeal around 7 months back. This mobile started giving problem after 15 days o[censored]sage. There was problem with charging port, headset jack and the mobile used to heat up after using continuously for just 15-20 mins.
After waiting for 3 months, i could not cope with this problems from this hand set and visited one service center and got it checked by the center people, to my surprise the handset was already...
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Address:New Delhi, Delhi, 110059
Website:www.snapdeal.com/myorders

Date 8/ February /2016

Order ID: [protected] (1 Item) DETAILS
Placed on 12 Jan, 2016

complaint no 17880418 complaint date 17 Jan, 2016 order received date 16/jan/2016

I have received a faulty product. I have requested for a refund but the snapdeal said a field engineer will visit verify it. So for no one visited, and snapdeal is not ready to refund my amount also. It is dragging on since...
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