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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 503

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R
rathore.sourabh
from Jabalpur, Madhya Pradesh
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Cancellation of my order

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Sir I have order (anand India Ltd Imported 3d bedsheets )item from Snapdeal.com. web site and paid through cash on delivery but after some time they cancel my all order. i got a mail that it was web site mistake and error in price. But sir how they can cancel my order even after verification? I ordered around 8 times the same bedsheets, but they cancel again and again . When I called them, they are showing no action and said your orders was...
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M
Mohit Khattar
from Gurgaon, Haryana
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Duplicate product

Address:Faridabad, Haryana, 121001
Website:snapdeal.com

I got the wrong/duplicate product against the order. Company is not ready to replace it. Even the production is not functionally properly.

Most of the product company are first copy of original product. That's the reason they don't have manufacture warranty policy on seller warranty policy ....
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A
afsha1992
from Mumbai, Maharashtra
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Replacement not done yet

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Return request id 19313592.
11th feb is the date when it was placed. I got the product on the same day but the product seem to b second hand.
one of the engineer has come to see the product and he verified the same but no response from snapdeal yet.
i have purchases a lot of products from snapdeal in the past but this one is horribly bad exp.
its been 10 days now and as per return replacement policy you promise...
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Address:New Delhi, Delhi, 700059
Website:www.snapdeal.com

ORDER # [protected].
Ordered Product - Royale Weighing Scale Fitness Gadget.
Order cancelled without any reason, mailing Snapdeal Support through Contact Us section from the cancellation date, but not received a single response from Snapdeal.com/Snapdeal Customer Service.

Why was my order cancelled?
Nobody from courier personnel attempted for delivery for this order.
I need my product or full refund...
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B
bean
from Kolkata, West Bengal
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Cancel order

Address:700135

In very badly say that your services so bad basicly you curier services also your system services i order a product by using my mobile number [protected] and my e mail id adilmiya.[protected]@gmail.com (You are receiving this notification because your Order no. [protected] could not be verified and has been cancelled. )19/Feb/2016...
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V
varunsinghal5
from Patna, Bihar
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Philips trimmer ref no 11676442492

Address:Ghaziabad, Uttar Pradesh, 245304
Website:snapdeal

As the payment deducted but the order not confirmed and its 11day the payment not refunded plz help bcoz m the geniun customer of snapdeal and thus get effect the godwill of your website...
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J
jarupula sai
from Hyderabad, Telangana
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They are not delivered my order

Website:snapdeal online shoppingv

Order id [protected]. They are not delivered my order from 7 months pls help me consumer complaint team . They have call me yesterday and teling that we have not help that long back ccomplaint pls order today we send ur order but then iam ordered that order cost 500 rupees in this day that is 5000 rupees....
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Address:Salem, Tamil Nadu, 636007
Website:www.snapdeal.com

My order id is [protected]

I have purchased Surya Accent Pressure coocker+ pressure Pan combo for Rs. 1090 with Rs.399 cash back offer in Freecharge account. Since the MRP price is also same, due to cashback offer i have ordered and got the msg that after shipping rs.399 will be credited in my Freecharge account. But after the despatch and delivery i didnt get any cashback. I have made complaint 3 times through snapdeal app...
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N
Napster0
from Angamali, Kerala
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Warranty issue

Address:Vellore, Tamil Nadu, 632002
Website:Snapdeal.com

I bought a TOSHIBA LAPTOP Battery on september 03 2015. For 4 months it was working fine, but recently my battery backup has been greatly comprimised. Since i was in the warranty period i contacted snapdeal, but till now they have not answered my question and they are willing to publish my question on their site....
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A
akg.anupgupta
from Noida, Uttar Pradesh
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Product

Address:110031

I placed an order on my order from snapdeal i got confirmation message also but after some time they cancelled my order and said we have cancelled it bexause of some price error.
What to do Now???
Order ID - [protected]...
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Address:New Delhi, Delhi, 110087
Website:Snapdeal.com

Ordered fly king gas stove for 1865 rupees. Cash on delivery. Product arrived but parts were missing. Product returned and we requested a replacement but out of stock. Offered refund back into bank account, correct details given but unable to process due to problems. Several phone calls still refund is awaited. Asked to give an alternative gas stove brand - refused. Snap deal refused to give refund in cash in view of difficulties processing...
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N
Nabeel Hashimi
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Snapdeal looted in daylight

Address:Dimapur, Nagaland, 797112
Website:snapdeal.com

Order No [protected].
I Sultan Ahmed.
Got defected product. And have issue with heating excessively on normal usage. Product name INFOCUS M680. Cost 9999. Order date 9th feb 2016 and received on 17th Feb 2016.

Complained within 4 Days but of no use. Want to get direct refund. Else I am going to comment on each and every websites where snapdeal is mentioned. I am totally dissatisfied with this product and
br...
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I
Iambrads
from Kolkata, West Bengal
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Product not picked yet || almost 4 months passed

Address:Kolkata, West Bengal, 700059
Website:www.snapdeal.com

Bought iPhone 6 on 12th Oct. 2015 received the faulty product from Snapdeal. Contacted Snapdeal Customer Service a lot via mailing to [protected]@snapdeal.com, but they still not responded to my mail from 2.5 months, Its really annoying when I called to SD Customer Support they initiating my return all the time but I havenot received any calls from pickup courier yet. My order ID - [protected] My Return Ticket Id: 10611740 Totally BAD CUSTOMER SUPPORT...
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S
Saxsena
from Mumbai, Maharashtra
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Zebronics steam mouse & philips she 1455

Address:Mumbai City, Maharashtra, 400072
Website:www.snapdeal.com

The earphone i received was not working properly i requested a return and till now no one has come to collect it (10 days)
i ordered Zebronics Steam Mouse i got a defective piece and i returned it and got a used one which worked fine for 2-3 days and now it is not working
snapdeal please stop fooling us
i will never buy anything from snapdeal
[protected]@gmail.com...
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K
kareem1988
from Mumbai, Maharashtra
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Product not delivered and cancelled by snapdeal after couple of days

Address:Chennai, Tamil Nadu, 600094

Order ID : [protected]
Order Placed on : Wed, 10 Feb, 2016
ORDER DETAILS

Samsung Galaxy Grand Max 16GB
Delivery: Standard Delivery
Sub Order No.
[protected]
Total Amount :
6450
Shipping Charges (+):
0
Payable Amount: Rs. 6450
I Ordered this product on 10th and after conformation got from Snapdeal then after 4 days they send they cancelled order from...
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K
kumarsushil69
from Delhi, Delhi
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Redmi prime 2 complaint reference no-17837060

Address:Faridabad, Haryana, 121001
Website:Indian consumer complaints forum

I have purchased Redmi Prime-2 from snapdeal on 14/01/2016 and received same on 16/01/2016 due to there is no any clue on product to identify that this is REDMI PRIME 2 even booklet I got with mobile stating that Thanks for
choosing REDMI-2 instead of REDMI PRIME 2 so I registered my complaint to Snapdeal on[protected] they sent there engineer to me and call back mobile on[protected] but till that they neither returned my mobile not...
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R
raam gosangi
from Kandukur, Telangana
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Flip cover for on7

Address:Anantapur, Andhra Pradesh, 515801
Website:www.snapdeal.com

Order id [protected] placed on Tue 26 Jan 2016
we ordered for ssr flip cover for samsung galaxy on7 golden
but snap deal had delivered 31/1/2016 the wrong product J7 flip cover

on 01/2/2016 we requested for the reverse pick of the wrong parcel that we received to snapdeal

but till date 20/02/2016 no reverse pickup by the snap deal company
so please take neccessary action against the company....
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V
vks247
from Rawatbhata, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Led bulbs

Address:Kota, Rajasthan, 324007
Website:snapdeal.com

10 LED bulbs were purchased online from Snapdeal. Out of 10 bulbs 5 bulbs were installed. One bulb stopped working with in 15 days and another one also stopped working with 18 days of installation. On contacting company refused to entertain the complaint on the pretext of return policy of 7 days. Snapdeal is marketing substandard products and cheating online shoppers. They know for certain that LED bulbs are expected to have a life of over...
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S
Satish4489
from Noida, Uttar Pradesh
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Intex cloud m6 16gb - order id 11458448559 - issue in battery backup

Address:Gurgaon, Haryana, +91
Website:www.snapdeal.com

This is first time when I am complaining on the same matter and still Snapdeal not done any solution for my complaint.

Every time they are telling "sorry for hear that, we apologies, we do needful and put your request on priority" but after all of that still my problem not short-out. Kindly look into the matter strictly or if not do needful please return my money and pick your product.

Give me a deadline...
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A
Anil kumar gpally
from Vijayawada, Andhra Pradesh
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Didn't get cash back

Address:Krishna, Andhra Pradesh, 520002
Website:snapdeal.com

I placed an order(Horlicks) on dated: 28 jan 2016. And didn't get my cashback RS. 50/-. This is first time I am complaining..
Order ID: [protected]......
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