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Snapdeal.com Complaints & Reviews

3.6
Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 54

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M
mrashishg
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

after ordering getting fake calls

Address:New Delhi, Delhi, 110001

I ordered a product from snapdeal after which i started getting fake calls regarding winning tata safaari from two nos. [protected] and [protected].
After i asked them few questions about how and why, believe they couldnt understand and started abusing me.
I also informed snapdeal customer care and their ceo about it by sending them an email... I dont know what the heck is going on!!!
Our personal info is not safe at all......
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Gayathriluukx
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund not issued

Snap deal company not issued my refund yet i placed the order on 9th october received the products on 16th i placed the return request for the item.. Because did not match with the description and moreover size issue. I gave return request 16th october. But the courier person came on 24th and picked up my item. I received the email confirmation from snap deal that my return item was picked up successfully on 26th october. Almost one month...
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M
moreyprahant61
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

my order not picked not refunded my money

Address:SNAPDEAL COMPANY. [email protected] this company email addres and our email addres [email protected], 443201

My order one itam missing and not anser my call and email thoure please contect this team and please refund my money urgently. My order bentag nhc-522&2888 hair dryer (Multicolour)
This order id is [protected] pickup unsucessful please refund my money urgently...
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S
Suhail Thayal
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lucky winner

Address:Barikadu house, Kasaragod, Kerala, 671123

Today i got a message and call form snapdeal
Like this "Welcome To Snapdeal Online Lucky Draw Your Winner Prizes information Contact Senior Teams Member Name Sanjay Sharma Helpline Number [protected]"
And they told all about me my purchased products details and my address etc
Please reply me as soon as possible
Contact me. On [protected] or [protected]@gmail.com...
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K
Kiran Mathew
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

fake product sold - titan watch

Website:www.snapdeal.com

I ordered a titan watch in snapdeal, which was offered with 79% off. Order no : [protected].
What i received was a fake one. The glass and dial case joining areas has slight damages visible. Straps were different from the photos displayed on the website. Straps looked very cheap. Gums and glues of the strap was left here and there. The backside case was dirty and old.. I have 2 other titan watches, by seeing this one, it's clearly...
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A
Alka Mendhe
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

congrats! you won 1st prize tata safari in 9th anniversary day snapdeal this is valid for today for registration contact 09199270032 t&c.

Two fraud messages received.
Congrats! You won 1st prize tata saafari in 9th anniversary day snapdeal this is valid for today for registration contact [protected] t&c.

Dear customer, congratulation, you have product order from snapdeal (Pvt. Ltd) out in snapdeal (Pvt. Ltd) company, your name to open lucky contest mahindra xuv500 car cost rs. 14, 80, 000.00 you have received two option 1st option - mahindra xuv500 car...
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A
arunhena1
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

courier partner (blue dart) refused to deliver product into my address

Address:713212

I have ordered a chair have order id [protected] from my pin-code area 713212 which is shown available in snapdeal website but their courier partner bludart refused to deliver in my address showing the cause of remote area. After informing snapdeal, it is repeatedly giving computerized message to correct address. Even i cannot communicate them over phone. All time customer care number is replied by automated computer voice....
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M
Manas.optimist
from Mysore, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product is not received but application shows "delivered"

Address:560037

My name is manas ranjan sahoo.
I have purchased a product from snapdeal with order id "[protected]".
This product is not received at the given address but the application shows "delivered".
I have raised several complaints but i do not receive any response.
I tried to call customer care but the ivr options does not connect to any personnel to discuss.

To connect to some one, i have raised return...
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S
Sundari Ramadurai
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

unethical behavior

I placed an order on snapdeal. I received a call claiming that they are from snapdeal. They informed that while i placed an order i won a lucky draw through which i won a tata safari car. I was asked to pay 6000 as registration charges. When i enquired about the genuinity of the call, i was abused and the caller used unprofessional language and they hung up. The number i received the call is [protected]. This number is identified as spam fraud...
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S
Sindhu Sujith
from Bengaluru, Karnataka
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watch ordering

Address:Shadowfax, 560087

Hi, I ordered a Titan watch one month and is still not delivered to me. I see status as 'Customer Refusal'. The Courier guys didn't even try attempting the delivery. And now I see that the product is returned back to the seller. I see fraud at both Snapdeal and their Courier....
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S
Shireen hussain2286
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

got defective product

Address:1/10491 upper floor Mohan park street no 1, New Delhi, Delhi, 1100032

Name:shireen hussain
Order no: b[protected]
Invoice no:sbf33d/19/865
I ordered 5 in one beauty massager on 3 nov on 8 november i got delivered but when i opened the pack and tried to use it's not working snap deal has send me defective product again previously i had ordered mc purple vaporiser that was also not working and was defective now this order is also defective i want a good working product or else my money back...
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K
Khadija.Aiman
from Lucknow, Uttar Pradesh
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

defective product

Address:first floor phase 3 snapdeal 246 okhla industrial area road New Delhi 110020, 226028

Maine snapdeal online shopping site se eik automatic swing machine order kari jiski order nmbr hai[protected] haiii. Maii product se bilkul satisfy ni hun and maine company me return and refund request raise kari but mujhe response ni mila udhr se no ka reply aaya mujhe defective product receiv hua hai jiski total cost 971 haiii ye sb bohot bade cheater hain inka kaam khali product bechna hai koii tarah ki aftr servic ni milti na inka customer...
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Shireen hussain2286
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

got defective product

Address:D-3 shopping center opposite gurudwara mansarover garden axis bank, New Delhi, Delhi, 110015

Name:shireen hussain
Invoice no: sd99be/19/5084
I ordered a mcp purple sleek vaporizer
Sky code:purple-vap02
Order no:[protected]
Sub order no: [protected] hsn:9019
It's not working
Snap deal send me a defective product
Really disappointed with snap deal i want sanpdeal to take action as soon as possible i want my money back really sad to know that snap deal is selling defective...
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G
Gayathriluukx
from Bengaluru, Karnataka
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lamizor patiala ethnic wear kurthi set

My item lamizor ethinic wear kurthi patiala stitched set already picked up and i'm not having that item in my hand. But they updated for return pickup again and again for same order item. What nonsense is this? Then they asked me i've have to do for cancellation for my return request. I no longer going to shop anything from snapdeal. My final request is let them try to get my refund from xpress bees courier person girish as per dated on 23rd...
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V
Vikash Tailor
from Jaipur, Rajasthan
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

lottery fraud

I got a call from snapdeal asking me that i have won in lucky draw and win a tata safari car.
He was asking me to send 4500 Rs.for receiving my prize .Caller details are mentioned below.
Caller Name : Nitin Kumar Singh
Location told by him: Jharkhand
No. is [protected]
Aadhar no.:[protected]...
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G
Gayathriluukx
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

refund pending

I've updated my address so many times but still they are saying updated my address. And also my product has been sent already. I received the confirmation of my return order from snapdeal. Mad people not even understand my quarries avoid refunding my money they are saying my address is not correct. My return order already picked up then why they worry about my address. My address is same there is no change at all orders are delivering in...
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R
ravinderkant
from Hyderabad, Telangana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

qp sndeal sms for 1st prize winner

Address:QTR NO 12 TYPE 2, A.G COLONY SHAKTI NAGAR JAMMU, Jammu, Jammu and Kashmir, 180001

Received sms from qp-sndeal on 06/11/2019 as below:

"congratulation you are winner of snapdeal company online shopping you won 1st prize tata nexon car or amount rs 7, 50, 000/- plz you have pay government services tax rs 7, 500/-) in state bank of india date 06/11/2019 deposit details helpline number - (Protected)"

Please intimate me whether this is real or fake.

Regards,

Ravinder...
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K
kumar@1987
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

order is showing delivered but didn't delivered

Address:800012

Hi customer care,

It is very sad to see that snapdeal customer care have no intention to hear concerns raised by customers and ignoring the issue.
I purchased 6 titan watches from snapdeal (Orderid=[protected]). It is showing the product is delivered but it i didn't received any product. I raised this concern long back and there is no any action taken till today.
No doubt why amazon is leading from front as...
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A
AnSri
from Bengaluru, Karnataka
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

product not delivered but status changed to delivered.

My product has not been delivered but my delivery status says delivered.
The delivery guy had called for directions and did not turn up and soon the status was changed to delivered. I have written queries on the app and ask tried numerous times via customer care and emails.
The product is a gift and i need it as soon as possible.
Either refund the amount or deliver the product....
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Shalini Rachna
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

watch

Sir/mam
My watch was delivered by 19 october and it was broken. My replacement was confirmed on 21 october and my estimate replacement was 31 october. But they are now extending the estimate date and still it is not delivered and i am still waiting for it. It not shipped yet. Firstly they extended to 4 november and now is 6 november. So please help me. They are not listening me as i emailed them. They are only saying that my watch...
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