Snapdeal.com Complaints & Reviews

Pls sir.. Can u get me know that.. Did m the winer of prize money... Because already i paid so much amt.. Frm three days.. Is dis real or fake sir.. Because which i paid is big amt.. N they are saying.. Vil refund u. N if not sir. Wht should i do.. Did any other option are their.. Whether its fake or real sir... N in dis procedure... 4 to 5 days are taking. Pls sugest me sir

Dec 22, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Nov 14, 2019

Updated by Kavita Poojary Pls sir.. Do early as posible

Nov 14, 2019

Updated by Kavita Poojary When do i get to know sir...

Verified Support

Nov 15, 2019

Snapdeal.com Customer Care's response Dear Kavita,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

Verified Support

Nov 15, 2019

Snapdeal.com Customer Care's response Dear Kavita,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

Verified Support

Nov 15, 2019

Snapdeal.com Customer Care's response Dear Kavita,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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J

Jatin Rewari

from Noida, Uttar Pradesh

Nov 15, 2019

Whenever price money is won you don't need to pay anything to anyone. You are getting price money not that you are paying someone. Only the tax is to be paid out of the price money you will receive and may be they will give you the price money after deduction of tax. Yes its a fraud and you are the victim of fraud please go and report to police immediately. Please don't be in any confusion please report to police and snap deal about this fraud.

Reply

Snapdeal.com Customer Care's response, Nov 15, 2019

Verified Support

Dear Jatin,

Snapdeal never asks for payment at any stage neither we promote such promotional activities and request you to stay away from such calls.

Regards,
Team Snapdeal

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Address: Delhi, Lucknow, Uttar Pradesh

I want to tell you that i have ordered this item from snapdeal before a month ago and i have returned it because i don't like it but i have not received my refund and the status is showing that refund is successfully initiated and from that time they are asking me for my bank account details i have give it three times again but they still not refunded my money sir please resolve my problem

Dec 17, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 16, 2019

Snapdeal.com Customer Care's response Hi Atharva,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Anna nagar Pn road tirupur-641602, Tirupur, Tamil Nadu, 641602

Hi. I have recently ordered bluetooth earphone from snapdeal online shopping on 3.11.2019 and actual delivery date is 11.11.2019. Its ordered i'd is [protected] and courier tracking id (Bluedart) is [protected]. But still now its not delivered to me. When i trying to track my id in bluedart, it shows status that fake address provided by customer. But i have given valid address in snapdeal website. So please solve this issue by deliver the product to my address.

Dec 22, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Nov 15, 2019

Updated by shop me Sir I'm orderd in Snapdeal online shopping. My order arrived in my city in 11/11/2019 but not delivered gone 6days ago.. I'm tried to call delivery person not attend the phone call. He has attend my call yesterday but he speak bad words to me.. Bludart courier is fraud courier service. Please resolve the problem ⚠️.

Verified Support

Nov 15, 2019

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Verified Support

Nov 15, 2019

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Verified Support

Nov 15, 2019

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Nov 15, 2019

Updated by shop me I'm tried to call delivery person he not answer my call bad.. 15days ago

Verified Support

Nov 15, 2019

Snapdeal.com Customer Care's response Dear Customer,

We value the importance of your concern. We’re working on the issue & shall update you on this.

Thanks!
Team Snapdeal

Verified Support

Nov 20, 2019

Snapdeal.com Customer Care's response Dear Customer,

We understand that our team has connected with you and updated you regarding your issue. As you want to cancel your order, kindly refuse to accept delivery. The order will be cancelled automatically. Also we are closing this case. Please reconnect with us if you need any further assistance.

Regards,
Team Snapdeal

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Address: PANIGAON G.B ROAD ,, New Delhi, Delhi, 110011

Dear sir, as you all know snapdeal is not a trustworthy company, but after a long gap i made the mistake of buying from snapdeal. I purchased office 365 two times. Wrongfully i buyed same kind of two product, for which i immediately cancelled one. But they didn't refunded me the amount. Snapdeal is doing clear fraud with customers. For more information i am attaching the screenshot of the same.

Dec 27, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 15, 2019

Snapdeal.com Customer Care's response Hi Prabal
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Verified Support

Nov 15, 2019

Snapdeal.com Customer Care's response Hi Prabal
We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Kolkata, 413512

Website: Snapdeal.com

Snapdeal company se call kar k lucky draw winners bata kr humse paise liye gaye hai.. Hamne jo order kiya tha uski puri details bhi unhe malum thi kis din order kiya kya order kiya ye jankari bhi unhone hame di matlab apke company se hi fraud chal raha hai.. Humse total 25000rs liye gaye hai.. Mere pass do call aye the sare snapdeal k ek hi din.. Plz check karke hamare paise wapas send kijiye..

Dec 18, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2019

Snapdeal.com Customer Care's response Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

View replies

R

Ranveersequeira

from Delhi, Delhi

Nov 14, 2019

Snapdeal have leaked my personal details like my name and my address. .Now I'm getting fraud calls.
In last 3 days I have got like 10 calls from Unknown Numbers claiming they are from snapdeal and i have been picked as lucky winner or stuff.

Reply

Snapdeal.com Customer Care's response, Nov 14, 2019

Verified Support

Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

S

Shraddhay Patil

from Nagpur, Maharashtra

Nov 14, 2019

I have order 2 pendrive on Snapdeal but there send me only one and now they are not refund me my order was been pickup but online showing that the return request has been closed

Reply

Snapdeal.com Customer Care's response, Nov 14, 2019

Verified Support

Dear Shraddhay,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Address: Sector 17, Phase-II, Ridhi-Sidhi, Apartment. New Delhi-110075

We have received call from following cell numbers:
[protected]
[protected]
We have paid for registration fee 6500/-
Again we have paid 25600/-
Again we have paid 17900/-
Again paid 20500/-
Again paid 6500/-
Amount paid in a/c no. [protected] (Axis bank) (6500/-)

Amount paid in a/c no. [protected] (Axis bank) (25600/-)

Amount paid in a/c no. [protected]...

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Address: At.po.ajuhirola.banthivada, Sabarkantha, Gujarat, 383350

Mere pasa do bar pesa unloko khatema dalanekhatha mere papa diya to mare maru pemenant pashu aveteci magace garib manaso lutavabu kam karavama avece lacky wenar name moto bhasatachar acharavama avece snapdeal campani he'd barch thi coll onilai saed upa mo. Nabar. [protected] thi colll karava avice to aloko khata. Nabar ma be
Your a/cxxxxxxxx2014 transfer with credit inr 12, 60, 000.00 11:18:01 pm[protected]. Has been transfer with (Gst) tax charge, 1.5 % rs: 25200, your problem has be hold amount. Gst. Barava mate 7600.9450. Bevar khata rupiya nakhava hata. To baki rage

Dec 2, 2019

Complaint marked as Resolved

Sar esa kayhe

Snapdeal.com customer support has been notified about the posted complaint.

Nov 13, 2019

Updated by Rakeshji Pratapji Thakor Jaladi Mari Farid nirakar apavo be sar

Verified Support

Nov 14, 2019

Snapdeal.com Customer Care's response Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

Dec 04, 2019

Updated by Rakeshji Pratapji Thakor Sar abhi batajarake apko jadi gadi milajaegi apa payment kardo

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Address: New Delhi, Delhi, 110071

It's been 20 days i have ordered my fashion kurta and i don't get my order yet due to wrong address i have written but talk to customer care and update my address but still i didn't get any update about my order. They are not trying to contacting me and this is really disgusting. Bad service ever. I have done payment also but they are not responding. It would be my last shopping with snapdeal, i get really disappointed by snapdeal service. I didn't cancel my order because i am hoping to get my order soon.

Dec 17, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 14, 2019

Snapdeal.com Customer Care's response Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Address: Lucknow, Uttar Pradesh

I have ordered puma lower from this site and i didn't like it so i have returned it before a month ago but i haven't got my refund of this order... All the time when i used to message your app they always say that we have initiated your refund... Please initiate my request and give me my refund back and now if you don't give my refund then i will complaint to your app in police station and soon your app will be stopped please i am requesting you to help me

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2019

Snapdeal.com Customer Care's response Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Nov 14, 2019

Updated by Atharva Awasthi for everything Please snapdeal call me Iwant to talk you

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S

Shraddhay Patil

from Nagpur, Maharashtra

Nov 14, 2019

I have order 2 pendrive on Snapdeal but there send me only one and now they are not refund me my order was been pickup but online showing that the return request has been closed

Reply

Snapdeal.com Customer Care's response, Nov 14, 2019

Verified Support

Dear Shraddhay,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Address: New Delhi, Delhi, 110001

I ordered a product from snapdeal after which i started getting fake calls regarding winning tata safaari from two nos. [protected] and [protected].
After i asked them few questions about how and why, believe they couldnt understand and started abusing me.
I also informed snapdeal customer care and their ceo about it by sending them an email... I dont know what the heck is going on!!!
Our personal info is not safe at all...

Dec 22, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2019

Snapdeal.com Customer Care's response Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

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D

Devendra N. Maniar

from Mumbai, Maharashtra

Nov 13, 2019

I have purchased Titan Raga Watch from Snapdeal. com. The model no. is nk9710ym01 . But it was fake and not working.

Reply

Snapdeal.com Customer Care's response, Nov 14, 2019

Verified Support

Hi Devendra,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Snap deal company not issued my refund yet i placed the order on 9th october received the products on 16th i placed the return request for the item.. Because did not match with the description and moreover size issue. I gave return request 16th october. But the courier person came on 24th and picked up my item. I received the email confirmation from snap deal that my return item was picked up successfully on 26th october. Almost one month over. They keep on updating my return pick up for the same item lamizor cotton ethnic wear kurti partiala set it's already been sent i do not have that item. I do not know who is cheating in between with my returnd product. I neither get any compensation from courier service nor from. Snap deal. I not only lost my money and the product i lost my time, energy extra...

Dec 15, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2019

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

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S

Sumita Soni

from Mumbai, Maharashtra

Nov 13, 2019

I got a message from Snapdeal that I've won first price winner xuv500 car is that true or not plzz answer

Reply

Snapdeal.com Customer Care's response, Nov 13, 2019

Verified Support

Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

M

Mani Sparkler

from Delhi, Delhi

Nov 13, 2019

I cancelled order before 12 days & I paid online till I am not getting refund...
And there is no replay from snapdeal

Reply

Snapdeal.com Customer Care's response, Nov 13, 2019

Verified Support

Dear Customer,

We are sorry for the unpleasant experience you’ve been through. Please share your order ID so that we can get this checked on priority.

Thanks!
Team Snapdeal

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Address: SNAPDEAL COMPANY. [email protected] this company email addres and our email addres [email protected], 443201

My order one itam missing and not anser my call and email thoure please contect this team and please refund my money urgently. My order bentag nhc-522&2888 hair dryer (Multicolour)
This order id is [protected] pickup unsucessful please refund my money urgently

Jan 7, 2020

Complaint marked as Resolved

Verified Support

Nov 13, 2019

Snapdeal.com Customer Care's response Dear Customer,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

Verified Support

Dec 07, 2019

Snapdeal.com Customer Care's response Dear Customer,

Apologies for the experience you have been through. This should not have happened. We'll get this checked right away and ensure this is sorted out on priority.

Thanks!
Team Snapdeal

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P

Parul Sanghavi

from Mumbai, Maharashtra

Nov 12, 2019

Please call me on [protected]

Reply

Parul Sanghavi's reply, Nov 6, 2019

Refund pl call me on 9664126636

Snapdeal.com Customer Care's response, Nov 13, 2019

Verified Support

Dear Parul,

We are here to help you out. Kindly elaborate your concern so that we can assist you at the earliest.

Thanks,
Team Snapdeal

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Address: Barikadu house, Kasaragod, Kerala, 671123

Today i got a message and call form snapdeal
Like this "Welcome To Snapdeal Online Lucky Draw Your Winner Prizes information Contact Senior Teams Member Name Sanjay Sharma Helpline Number [protected]"
And they told all about me my purchased products details and my address etc
Please reply me as soon as possible
Contact me. On [protected] or [protected]@gmail.com

Dec 15, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 13, 2019

Snapdeal.com Customer Care's response Dear Suhail,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

View replies

R

RaviRaj Singh Kumpawat

from Delhi, Delhi

Nov 13, 2019

I wants to Chang my address add my new address Krishna hotel kumbhalgarh Kelwada rajsmand please do it

Reply

RaviRaj Singh Kumpawat's reply, Nov 1, 2019

Krishna hotel kumbhalgarh Kelwada rajsmand this is my new address

Snapdeal.com Customer Care's response, Nov 14, 2019

Verified Support

Dear Customer,

Please share your contact detail so that we can help you with priority.

Thanks!
Team Snapdeal

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Website: www.snapdeal.com

I ordered a titan watch in snapdeal, which was offered with 79% off. Order no : [protected].
What i received was a fake one. The glass and dial case joining areas has slight damages visible. Straps were different from the photos displayed on the website. Straps looked very cheap. Gums and glues of the strap was left here and there. The backside case was dirty and old.. I have 2 other titan watches, by seeing this one, it's clearly visible in the naked eyes that it's a fake.

Dec 15, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2019

Snapdeal.com Customer Care's response Hi Kiran,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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Two fraud messages received.
Congrats! You won 1st prize tata saafari in 9th anniversary day snapdeal this is valid for today for registration contact [protected] t&c.

Dear customer, congratulation, you have product order from snapdeal (Pvt. Ltd) out in snapdeal (Pvt. Ltd) company, your name to open lucky contest mahindra xuv500 car cost rs. 14, 80, 000.00 you have received two option 1st option - mahindra xuv500 car 2nd option - cash 14, 80, 000.00 before registration charges pay to. Rs. 6500 only the tr paper charges pay to rs. 8500 only for more information contact me. Mobile help line no. -[protected]?-[protected]

Dec 13, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2019

Snapdeal.com Customer Care's response Hi Alka!

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

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M

Maninder Kang

from Thanesar, Haryana

Nov 12, 2019

I was recieved a massege On dated 12/11/2019 from mob. No. [protected] he massege me u r win tata nexon car of rs 750000 please resolved this fraud person. If this massage true or false. He tell me in this massege ki u r paid 7500 rs in this sbi account no. Pls reply me soon regarding this massege and resolve this problem.

Reply

Snapdeal.com Customer Care's response, Nov 13, 2019

Verified Support

Dear Maninder,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

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Address: 713212

I have ordered a chair have order id [protected] from my pin-code area 713212 which is shown available in snapdeal website but their courier partner bludart refused to deliver in my address showing the cause of remote area. After informing snapdeal, it is repeatedly giving computerized message to correct address. Even i cannot communicate them over phone. All time customer care number is replied by automated computer voice.

Dec 15, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Nov 09, 2019

Updated by arunhena1 Currently, after a rigorous phone through a week, courier company said we may deliver to your address if you provide some charges but that is yet to be finalized

Verified Support

Nov 12, 2019

Snapdeal.com Customer Care's response Hi Arun,

As checked, your order has been delivered. Please let us know if you need any help from our side. /

Thanks!
Team Snapdeal

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R

Rohit J Manjrekar

from Mumbai, Maharashtra

Nov 11, 2019

Dear sir, madem pls help mujay call aaya tha pls mira Rs15500 ki 12, 60.000 aapko lottery lagli ahe ahesa call aaya thaa pls help plz sir mujay Mayra Rs plz [protected] y mayra no ahe or unka no [protected], [protected] y no ahe unkay

Reply

Snapdeal.com Customer Care's response, Nov 12, 2019

Verified Support

Hi Rohit,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

T

Tina Yadav

from Mumbai, Maharashtra

Nov 12, 2019

I have ordered my hair straightener and the status is showing delivered but actually I have not received the hair straightener please accept my request and take any action on my complaint

Reply

Tina Yadav's reply, Nov 11, 2019

Solve complain

Snapdeal.com Customer Care's response, Nov 13, 2019

Verified Support

Dear Tina,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

M

Menjesh Sharma

from Islampur, Bihar

Nov 12, 2019

My office address:- snapdeal.com private limited, dwarika puri, sector 17, plot no-2. (New delhi) - your cupon no:10508 snapdeal customer care no:-

Reply

Snapdeal.com Customer Care's response, Nov 13, 2019

Verified Support

Dear Customer,

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Regards,
Team Snapdeal

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Address: 560037

My name is manas ranjan sahoo.
I have purchased a product from snapdeal with order id "[protected]".
This product is not received at the given address but the application shows "delivered".
I have raised several complaints but i do not receive any response.
I tried to call customer care but the ivr options does not connect to any personnel to discuss.

To connect to some one, i have raised return request but i still did not get any contact of customer care who can investigate the issue whether it is delivered to wrong place or not delivered at all.

Product - sur-t 100 percent cotton red solids shirt
Price - rs.769
Date of purchase -19 oct, 2019

Dec 15, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 12, 2019

Snapdeal.com Customer Care's response Hi Manas,

We are sorry to hear that you did not enjoy your experience with us. As we truly value each of our customer’s happiness. We've noted the details and will connect with you at the earliest and help you out.

Thanks!
Team Snapdeal

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I placed an order on snapdeal. I received a call claiming that they are from snapdeal. They informed that while i placed an order i won a lucky draw through which i won a tata safari car. I was asked to pay 6000 as registration charges. When i enquired about the genuinity of the call, i was abused and the caller used unprofessional language and they hung up. The number i received the call is [protected]. This number is identified as spam fraud by true caller. The location of the call is from bihar india.

Dec 13, 2019

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 09, 2019

Snapdeal.com Customer Care's response Hi Sundari!

Please do not respond to any Phone Call/Email/SMS claiming to offer rewards/lucky draw prizes on behalf of Snapdeal. We NEVER request our customers for unsolicited financial information or advance payments in exchange for rewards.

Thanks,
Team Snapdeal

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Address: Shadowfax, 560087

Hi, I ordered a Titan watch one month and is still not delivered to me. I see status as 'Customer Refusal'. The Courier guys didn't even try attempting the delivery. And now I see that the product is returned back to the seller. I see fraud at both Snapdeal and their Courier.

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Address: 1/10491 upper floor Mohan park street no 1, New Delhi, Delhi, 1100032

Name:shireen hussain
Order no: b[protected]
Invoice no:sbf33d/19/865
I ordered 5 in one beauty massager on 3 nov on 8 november i got delivered but when i opened the pack and tried to use it's not working snap deal has send me defective product again previously i had ordered mc purple vaporiser that was also not working and was defective now this order is also defective i want a good working product or else my money back otherwise i have to file complaint in consumer court for fraud case and cheating snap deal has wasted my money

Jan 8, 2020

Complaint marked as Resolved

Snapdeal.com customer support has been notified about the posted complaint.

Verified Support

Nov 08, 2019

Snapdeal.com Customer Care's response Dear Customer,

Sorry for the inconvenience. This is to inform you that your concern has been noted and our team is working on it.

Regards,
Team Snapdeal

Verified Support

Nov 13, 2019

Snapdeal.com Customer Care's response Dear Customer,

I know it’s taking time, but I just checked, it’s definitely being worked upon.

Thanks!
Team Snapdeal

Verified Support

Nov 16, 2019

Snapdeal.com Customer Care's response Dear Shireen,

We're working to get this resolved on priority. Appreciate your patience.

Thanks!
Team Snapdeal

Verified Support

Nov 18, 2019

Snapdeal.com Customer Care's response Dear Customer,

We value the importance of your concern. We’re working on the issue & shall update you on this soon.

Regards,
Team Snapdeal

Verified Support

Nov 23, 2019

Snapdeal.com Customer Care's response Dear Shireen,
Hope you are doing well.
So sorry that this is taking time, but I just checked, it is definitely being worked on. Thanks for your patience.
Regards,
Team Snapdeal

Verified Support

Nov 25, 2019

Snapdeal.com Customer Care's response Dear Shireen,
Hope you are doing well.We're working to get this resolved on priority. Appreciate your patience.

Thanks!
Team Snapdeal

Verified Support

Dec 03, 2019

Snapdeal.com Customer Care's response Dear Shireen,

We tried reaching out to you, but couldn't get through. Kindly share an alternate number to contact you.

Regards,
Team Snapdeal

Verified Support

Dec 07, 2019

Snapdeal.com Customer Care's response Dear Shireen,
Hope you are doing well.I'm sorry your query is not yet closed. We really want to make sure we find the best solution for you. Give us some time, we will call you to discuss this.

Thanks!
Team Snapdeal

Verified Support

Dec 08, 2019

Snapdeal.com Customer Care's response Dear Shireen,

As checked, your replacement product has been delivered. Hence, we are closing this complaint. In case you still need help, you can email us at [protected]@snapdeal.com.

Regards,
Team Snapdeal

Snapdeal.com Complaints & Reviews

File a complaint to Snapdeal.com

Snapdeal.com reviews & complaints page 54

regarding my prize money.. i want to know did i won the prize... n i already paid so much amt.. is this the real or fake

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i am complaining about my order of puma navy polyester lycra track pants and my order i'd is 32500361272

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mobile accessories

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fraud regarding refund

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fraud hua hai snapdeal k company.

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i am complaining against fraud call received from snapdeal for prize of 1280000/- and i paid 77600/- for the same. as convey over phone

mero ko coll ayatha ke mere name tata safari gidi lagi

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delay in delivery

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I am complaining about the refund of order

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after ordering getting fake calls

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refund not issued

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my order not picked not refunded my money

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lucky winner

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fake product sold - titan watch

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courier partner (blue dart) refused to deliver product into my address

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product is not received but application shows "delivered"

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unethical behavior

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watch ordering

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got defective product

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