Snapdeal.com Complaints & Reviews

I've updated my address so many times but still they are saying updated my address. And also my product has been sent already. I received the confirmation of my return order from snapdeal. Mad people not even understand my quarries avoid refunding my money they are saying my address is not correct. My return order already picked up then why they worry about my address. My address is same there is no change at all orders are delivering in same address only. Receiving and pickup from same address only .finally they want to say silly reason for avoid refunding my money. Totally cheating. I lost my money and product. I'm not at all use this Snapdeal app and in future I'm going to share my bitter experience with all my friends not recommend and alert people how they cheated both courier service and their fake email message of picked up confirmation. I want my money back either from courier person or from snapdeal. After picking up my return item what happened i want to know the reason who has stolen in between transit or they should find with cctv camera. I've again attached with the return item and invoice of this item delivered in my address and their pickedup confirmation email message.

Received sms from qp-sndeal on 06/11/2019 as below:

"congratulation you are winner of snapdeal company online shopping you won 1st prize tata nexon car or amount rs 7, 50, 000/- plz you have pay government services tax rs 7, 500/-) in state bank of india date 06/11/2019 deposit details helpline number - (Protected)"

Please intimate me whether this is real or fake.

Regards,

Ravinder kant
[protected]

Hi customer care,

It is very sad to see that snapdeal customer care have no intention to hear concerns raised by customers and ignoring the issue.
I purchased 6 titan watches from snapdeal (Orderid=[protected]). It is showing the product is delivered but it i didn't received any product. I raised this concern long back and there is no any action taken till today.
No doubt why amazon is leading from front as they take care of all user's concerns.

I am looking forward to see an action from snapdeal on this matter.

Thanks, vivek kumar

My product has not been delivered but my delivery status says delivered.
The delivery guy had called for directions and did not turn up and soon the status was changed to delivered. I have written queries on the app and ask tried numerous times via customer care and emails.
The product is a gift and i need it as soon as possible.
Either refund the amount or deliver the product.

Sir/mam
My watch was delivered by 19 october and it was broken. My replacement was confirmed on 21 october and my estimate replacement was 31 october. But they are now extending the estimate date and still it is not delivered and i am still waiting for it. It not shipped yet. Firstly they extended to 4 november and now is 6 november. So please help me. They are not listening me as i emailed them. They are only saying that my watch will reach soon. I contacted to their courier but they told me that there is a delay from the snapdeal not from their side.

In my number snap deal customer care person call me and tells you are win tata Safari please register and paied 3500 in our account... It's all fake scame please arrest all these criminals.. Thank you sir

My issue is not yet resolved. The courier person girish sent another person to collect my product. But the person who collected my return product has missed to hand over the company. I lost all my hopes, time, money, and energy. People are not responsible and honest in their duties. Overall this is a lesson to me not to buy anything thru online shopping.

I've ordered lamizor cotton ethinic wear kurthi patiala stitched suit on 9th october 2019 received on 16th october 2019 i immediately placed return request on same day but my pickup was done on 24th october. I got confirmation mail from snapdeal that my return pickup has been done successfully on 26th october 2019. I've attached herewith the copy of my lamizor ethinic cotton wear kurthi patiala stitched suit picked up details. My refund amount of rs. 3051/- still not credited to my bank.

They offer products at very cheap rate but quality is so worst. They are freely selling duplicate fake products openly in market by fake advertisement. Customer have to raise voice against them. I ordered smudge free kajal in 5minutes only it creates smudge. I[censored] cant sell your product by making true advertisement plz dont sell it.

Dear sir / madam,

I had ordered a sherwani (Sg rajasahab gold silk sherwani) from snapdeal on 26/10/2019 amount - 2856/-
Order id-[protected] & sub order id - [protected] but i received different style of sherwani i have attached both photos of sherwani you can zoom the images to see the difference what snapdeal showing for sale and what deliver to customer so i want to return it or exchange it but snapdeal did not accept the product or exchange so please help me to refund my money back from snapdeal i have mailed to snapdeal customer care for returning the product but they are saying they internal quality check failed, but i have the product they are not take the product from me so how they conduct internal quality check so sir please help me to return this product and refund my money back snap deal cheating customer they are loot customers hard earned money saleing all duplicate product please take action against snapdeal..
Thanking you
Regards,
Subhasis satapathy

I have order an item order i'd is [protected].
Firstly the item was not getting resheduled pickup and after lot of efforts when it happens.
I am not getting the refund amount in my bank.
And they are saying that it is being refunded.
But as the policy says it is credit within 7 to 10 days.
But then also nothing happen.
And i did not get the money.
Kindly look into this.
And help in getting the amount refunded...

I received different item and old ones but snap deal courier partner is refusing to take items back. Courier boy told that plz tell snap deal to gmail me and update the request of different item but snap deal not responding me. So plz update new return request regarding different item. Everytime pickup reschedule but not working. So plz give me solution as soon as possible.

I had ordered 1 item (Order id - [protected]) on 13th oct. 2019. At the time of order they confirm that material will delivered within 30th oct. 2019. But till it is not shipped. Then i ask them please cancel my order & refund my money. Than they email me the item has shipped & they can't cancel it. Than i ask them please provide shipping detail. They can't provide it & also confirm it is not shipped.

Snap-deal reference no. Slp[protected]
1. Order no.[protected] sub order no.[protected] and
2. Order no.[protected] sub order no.[protected], hsn no. 9101
Invoice number : s36a9a/19/45777 dt. 8/sept/2019
Please note that the ordered items (Titan make raga women's watch) received in damaged condition and after making contact with titan service center they refused to repair the same and according to their version these products are fake and not a product of titan.

Please look into this matter and either replace the items or refund the money.

Hi,
I have ordered for 15 15-da0388tu laptop. I made the payment through online on 18th oct 2019. But to my dismay, i received alltogether different model hp245g7 on 25th oct 2019.

I immediatedly asked for return. But they are just saying reveieing the return request and will get back to you within 48hours. Today is 29th oct 2019.

Snapdeal kindly take customers concerns seriously. I am really frustrated, i have made 30, 590 payment. When shall the review be complete and return taken and refund be made.

Horrible experience.

On 18th October I have purchased a Titan Stainless Steel Round Womens Watch (1152sm02) from Snapdeal. But within 10 days the watch stopped working. The stainless steel band is also in deteriorating condition. I purchased this product on seeing the brand name titan.but felt cheated on receiving such a worst quality product. Please go through this complaint seriously.

I had purchased one adidas flipflop feom snapdeal, the second day itself item was broken. That was not original adidas and the took from me 715 rs. I requested for replacement. After 15 days still they didnt take the product from me. Totally frustrated with the customer dealing of snapdeal. They are not even reply to my email. This is a kind of cheating

I have ordered one 360 mop bucket company not delivered and not giving any solution and not give money back i have cal so many time company employees are not solved my problem and always ask me we do we do but nothing do i am so upset i ned my money back and and request to low a strict action can taken against snapdeal please do needful as soon as possible

Dear sir,

I have purchased sports shoes in snapdeal worth of 2188, order id [protected], since i have used for only 2 runs, the heal gripper is came out, & they are scheduled for the pickup & courier guys not picking up because o[censored]sed shoes. I need this shoes to be replaced, kindly help regarding the same. I am sending messages but they are not responding with proper answers

Name murali, [protected]

I have received a cheap watch instead of fossil women watch u guys have closed my return request its worth of 9482 rs what should i do now?? I have no idea about what is going on definitely 9482 is not a small amount so plz plz help me my order id was [protected] And my return id was61723538 plz help me