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Snapdeal.com Complaints & Reviews

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Last updated Jan 5, 2024
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Snapdeal.com reviews & complaints page 522

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A
Ayush Banka
from Darjiling, West Bengal
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Google play gift card

Address:Muzaffarpur, Bihar, 842002
Website:Snapdeal. Com

I placed an order of Three Google play gift cards worth Rs. 1500, Rs. 1500 and Rs.1000 with order ID [protected] and sub order ids [protected], [protected], [protected] on 11th December. I received these three deliveries on 14th December. When I tried the Code it didn't work. I filed a complaint on that day about it. They told me they will escalate the problem to the concerned department and revert back in next 24-48 hrs. I got a call telling...
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Address:Bangalore, Karnataka, 560029
Website:www.snapdeal.com

I purchased a Philips emergency lamp from 19 Septemeber 2015, the product was more than 1 year old so I returned the product and asked them to send me a new product. They send another product but that was also more than 1 year old. So I asked snapdeal to refund the money and take the emergency lamp which they agreed. The returning of the product was delayed from snapdeal so I had 2 emergency lamps with me. The snapdeal gojavas courier guy...
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M
mgupta17
from Mumbai, Maharashtra
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Replace my phone or refund my money

Address:Meerut, Uttar Pradesh, 250002

Dear sir I bought infocus m350 from snapdeal on3 July 2015.it got a sim problem both sim are not working together.i summit it service centre in Meerut accel frontline on16 December for servicing date they told me about one week.but mobile not delivered to me form service centre reply motherboard part under replacement & every time I call only one answer was given by them or part is not available.please replace me new mobile or refund the...
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A
aghosh19
from Silapathar, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Sudden closure of order and no response

Address:New Delhi, Delhi, 110020
Website:snapdeal.com

My snapdeal Order ID: [protected] (1 Item) black jockey trackpants Placed on 01 Jan, 2016 was suddenly showing status as of 6th january 2015 "This order is closed. New order is being placed". I mailed the support team regarding when the item new order will be placed and the order will be delivered. I had paid via netbanking. but the support team just forcibly closed the ticket and asked me to rate the action feedback in 5 minutes without...
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R
Ramlochan mahto
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Complaint for defect material supplied

Address:Deoghar, Jharkhand, 814112

I online purchased a combo product of lotto company shoe, watch and sunglass but watch found defect after open the supplied bag.request please replace defect product.with favourable action please....
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A
Anto@11
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Debit card fraud

Address:New Delhi, Delhi

Snapdeal is highly vulnerable to fraud customers using debit card details of other people. I lost Rs.24898/- by a transaction not done by me. I immediately alerted cyber cell, snapdeal, and the bank. Snapdeal could have immediately stopped the shipment but they did nothing. Shame on you snapdeal. But don't think it's over, I am going public with this issue, and won't rest until I bring your company down....
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S
Sanaulla Khan Hukkeri
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Order number 10777142747 wrong product delivered

Address:560093
Website:snapdeal.com

Hi, I have received a wrong product as M2 for Order Number [protected] which is of xolo black 1x from past 10 days I am following up with snap deal call center but daily I m only getting one answer to wait for next 6 hours as one of executive will visit for verification but till date no one visited & no one is reverting to the mails I have sent. Almost 50 times I called call center which is also not a toll free number around Rs 200/-...
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Priyanka Deogharia
from kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Trust pay 100% money back guarantee in timeline

Address:Kolkata, West Bengal, 700078

I had placed order to Snapdeal vide Order ID: [protected] Placed on 16 Dec, 2015 04:20 PM, for Dining Table Set with 4 Chairs Solid Wood – Round, for this The amount had been taken as advance for Rs.25490/-- through debit Card, whereas the order had been cancelled on 30/12/2015 as well as snapdeal confirmed me that order had been cancelled and also initiated for refund, payment Timelines within 3-4 Business days through Net banking. But...
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V
vj999
from Kolkata, West Bengal
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

S.B.I Cashback

Address:New Delhi, Delhi, 700054
Website:www.snapdeal.com

I purchased a Coolpad mobile and a mouse from snapdeal.com on 29th Sept'15 under 10% S.B.I cashback offer. Total bill was Rs. 5232 and I was supposed to get Rs. 523.2 as cashback before 30th Nov'2015. Even after repeated phone calls and e-mails, I still haven't got my money back. Please help. Thanks in advance....
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A
Aparna Gawade
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

About reverse pickup and refund

Address:Mumbai City, Maharashtra, 410210

This is regarding the return request no. 10412690 for order no. [protected] with snapdeal. I have received the product i.e. Pureit Ultima RO + UV Water Purifier on 22nd Oct, 2015 which was damaged hence I raised reverse pick up and refund request on 27Th Oct 2015. Since that time Im struggling to get my money back. Snapdeal is not keen to take their product back even after continuous follow up with them nor they are giving my money...
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M
mahigc
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Given product third class and does not give refund on that

Address:400042
Website:snapdeal.com

There term & cond say easy return ..bt i return my product by way refund they say that electronics product dosent refundalble...my return complaint tikit no is 17070428 and my order no [protected]...that product is also faulty so i want refund that product thankx...
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N
Narayan28
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Product is still not delivered and status displayed is delivered

Address:New Delhi, Delhi, 110020
Website:www.snapdeal.com

Hello I am Narayan Bhandari This is ref. to my Order ID: [protected] Placed on: Mon, 14 Dec, 2015, my product is still not delivered and status displayed is Delivered I am call snapdeal customer care around 100 times and they said we will check from our courier partner I am followup daily but there is no any resolution yet .I request you please do needful other wise i will take necessary legal action against Snapdeal you guys is making...
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C
Chirag pala
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not success

Address:Porbandar, Gujarat, 360575
Website:SNAPDEAL

I was buy clothing world pink embrodery work lehenga cholly with snapdeal, but product is not to good, i dont like this product thats why i want to refund my ammount, but still 1month i have not receive my refund, & not receive this product by snapdeal. Order ID: [protected] (1 Item) Placed on 14 Dec, 2015 prem.[protected]@facebook.com CONTACT NO:[protected]...
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V
vineet1123
from New Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Faulty LED TV not taking return

Address:122001
Website:snapdeal.com

I have received a faulty LED TV against Order ID: [protected] and I requested to return that product but snapdeal is not taking it return and refund my money. I have also shared images of the defects in the LED TV but they are guiding to go to service center of the manufacturing company and get the defect repaired, why should I get my new product repaired if I have paid the full amount. Please help me out to return it and get my money...
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S
sahila
from Mumbai, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Regarding to a shoes

Address:Pune, Maharashtra
Website:snap deal because of wrong shoes ordersd

I want to exchange my puma icra trainer red gray casual shoes because I have order 10 no. Size that is not comfortable I want replace in 11 no. Size...
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K
koushik1989
from Gurgaon, Haryana
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Money is not refund

Address:Kolkata, West Bengal, 700107
Website:www.snapdeal.com

Dear Snapdeal, I have ordered Omron Auto B.P Monitor on 1.09.2015 at that time i have cancelled it. Then i have informed to the Customer Care, they told me that within 48 hours refund will be done, but today is 5.01.2016, i have iformed 15 o 16 times but not get refund yet. Order id: [protected] email: [protected]@gmail.com mob: [protected]...
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D
Dips joshi
from Pune, Maharashtra
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Daily 10 -15 massages send from snap deal

Address:Indore, Madhya Pradesh, 452001

Pls Unsubscribe my mobile number from snap deal i have daily receiving 10 -15 massages from snap deal so i humble request to you kindly unsubscribe my number for snap deal my number is [protected]...
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V
Vishnu soe
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Cashback not received even after said date.

Address:Kannur, Kerala, 670008
Website:snapdeal.com

I had ordered a lenovo g50-80 laptop from snapdeal on 26 october 2015. I had availed a cash back offer for this product which was 10% cashback on orders above rs.5000 (max cashback:rs.1250).my order total was rs.29990 and hence i was eligible for this offer.the offer details stated that i would get the cashback on or before 30 december 2015.till now, ie 5 january 2016, i have not received the cashback.I have called their help centre for...
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M
Madhu Maetha
from Delhi, Delhi
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Refund not given.

Address:110001
Website:Snapdeal.com

Suborder number:[protected], Bombay dyeing yellow and black blanket for approx Rs.1400. This product was picked up on 29/11/2015 by snapdeal's courier partner Vulcan express. It's been more than one month, no update regarding the product or its refund. I'm tired of sending multiple mails n calling snapdeal's customer care. No response till now. I've attached a copy of the return pickup acknowledgement receipt given to me....
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V
vudul
from Guwahati, Assam
Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.
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Resolved
The complaint is marked as resolved when a company has responded to the complainant, addressed his or her dissatisfaction, and came to an agreement where both parties agreed that the complaint is indeed resolved. However, a complaint can be automatically marked as resolved if a complainant isn't responding or updating a complaint for 30 days after the company has tried to reach the complainant.

Non delivery of ordered item

Address:781007

I placed an order from snapdeal.com. Order # [protected] placed on[protected].They shipped order using xpressbees courier via AWB Number: [protected]. Shipment reached in Guwahati on 30-12-15 at12:46 PM. It could have been delivered on next day by afternoon. It is not replying to any en queries which was made twice by me. But they did not call me or send any massage. There is No contact info for Guwahati ... what type service is this?...
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