Snapdeal.com Complaints & Reviews

Dear Snapdeal, I have ordered Omron Auto B.P Monitor on 1.09.2015 at that time i have cancelled it. Then i have informed to the Customer Care, they told me that within 48 hours refund will be done, but today is 5.01.2016, i have iformed 15 o 16 times but not get refund yet. Order id: [protected] email: [protected]@gmail.com mob: [protected]

Pls Unsubscribe my mobile number from snap deal i have daily receiving 10 -15 massages from snap deal so i humble request to you kindly unsubscribe my number for snap deal my number is [protected]

I had ordered a lenovo g50-80 laptop from snapdeal on 26 october 2015. I had availed a cash back offer for this product which was 10% cashback on orders above rs.5000 (max cashback:rs.1250).my order total was rs.29990 and hence i was eligible for this offer.the offer details stated that i would get the cashback on or before 30 december 2015.till now, ie 5 january 2016, i have not received the cashback.I have called their help centre for 3 or 4 times in the past week .every time, they told the same thing that the cashback amount would be credited to my account by the end of that day.But i still have not received it. please look into this matter. order no: [protected]

Suborder number:[protected], Bombay dyeing yellow and black blanket for approx Rs.1400. This product was picked up on 29/11/2015 by snapdeal's courier partner Vulcan express. It's been more than one month, no update regarding the product or its refund. I'm tired of sending multiple mails n calling snapdeal's customer care. No response till now. I've attached a copy of the return pickup acknowledgement receipt given to me.

I placed an order from snapdeal.com. Order # [protected] placed on[protected].They shipped order using xpressbees courier via AWB Number: [protected]. Shipment reached in Guwahati on 30-12-15 at12:46 PM. It could have been delivered on next day by afternoon. It is not replying to any en queries which was made twice by me. But they did not call me or send any massage. There is No contact info for Guwahati ... what type service is this? I want urgent delivery of my order by 03-1-16 evening positively... Regards [protected]@yahoo.co.in, M [protected].

This is regarding 10% SBI cashback against order no. - [protected]. As last time also you people have not transfereed my cashback at the assured time against the order id - [protected] .Last date was 30 Dec, 15 & its today but still i haven't received my money. What is going on ? Last time also you did the same thing as last date for cashback was 30 Sep but i got my cashback on 9 Nov after wasting my so much balance on you. I am very dissatisfied with your service. One should learn by their mistake but you People & you are saying that coordinate with your bank. Why I should coordinate with my bank its your responsibility or mine? Last time I received a call stating that sir it will not happen again & if in case it happen email us at [protected]@snapdeal.com but that also didn't work . I am giving you guys last warning. Credit my cashback kindly as fast as possible.

Respected Sir I have call to customer care so many time but no response from your side i have not expect from snapdeal.com kindly refund my money asap .i am watching last more than 20 days but response for your side kindly understand my problem Thanks Prithpal singh [protected]

no response and returning of Cash from Snapdeal for HDFC Debit card purchase. (5% Cash Back) Order ID: [protected] Order Placed on : 1/10/2015 Delivered on : 5/10/2015 Aqua 4G Plus 16GB Black reference number 08881912

Refund problem I bought mobile from snap deal order no..[protected] it's got problem I asked customer care they said send back I sent it.They told me refund will credit in account within 4working days.Few days later they say we credited amount, But i did not get money. They asked share bank statement i shared it. Till now I didn't get when ever I call the customer Care they say only single word it will take 4 working days. Really hell with snap deal to get money back.Even I didn't get SMS or mail.Very irresponsible. Really bad experience with snap deal.time wast, they are behaving very roundly.

Respected sir, I purchase MI PAD from snapdeal I received this on Saturday but I think this product is refurbished. If l am write than I will never purchase MI products and never shop on any other items on snapdeal. Thanks & regards Sunil

I am order a i phone 6 16gb gold colour at the amount of 43, 049 ORDER ID :-[protected] SUB ORDER:-[protected] PLACED ON 25/11/2015 But i am Receiving a ''EMPTY PARCEL'' at in box 2 thermacoal plastes and 1 long stone is there in the box.. I am shock immediantely complaint to the snapdeal.. but he is executive tell our investigation team has working in the issue pls wait 4 days.. I am wait after 4days i will call, repeated, he is tell pls wait another 4 days.. i am wait after 4days i will call.. then provided a refund process at the amount of 43, 049 He is tell your refund amount with 4 working days has been iniated your bank account.. I am tell the bank details mr.Prasad pathakokala acc no:-***********7571 Branch:[protected] after 4 days again call him, snapdeal executive tell another account number he is tell NAME:-SHABANA ACC:*************9441 THIS IS THE MAIL:- We have received your iPhone 6 16 GB and have initiated a refund of Rs. 43049. It will be credited to your account number xxx-9441' within 24 hours. too fraud in snapdeal dont buy anyone.. we didin't received any refund at this time.. I am also tell snapdeal CBI & also tell investigation team but today we didnt get resolution.. Pls contact me [protected] mail:[protected]@gmail.com

I purchased a thermal billing printer from snapdeal. Before purchase i called the customer care and asked about the printer and they answered all the questions with YES. Based on this i ordered the same keeping in mind that if the product does not suits my business requirement it will be returned as per there policy. After i received the product i went through the instruction manual and found that it does not satisfy my need due to small paper size and poor print quality and no option to connect and print through POS system. There is neither an option to change the configuration for billing currency and other things.

I am regular customer of snapdeal, I had placed order vide Order ID: [protected] Suborder Id: [protected] Placed on 22 Dec, 2015. for Buy 1 High Back Executive Chair Get 1 Free . But sorry to say that i received the product just now after paying the amount of Rs. 7499/- through Valcun courier service. i was shocked to discover that i had ordered was defective, damaged & used product as well as incomplete accessories. i want a replacement of my product as soon as possible...

I had orderd Stefino Red Leather Pvc Flat Sandal with order id Order ID: [protected]( with Suborder Id: [protected]) Placed On 05 Nov, 2015.and Delivered On: 13 Nov, 2015 but, i tried it was not proper size for me.so i had return it through THE PROFESSIONAL COURIER SERVICE. on 14 november 2015. with courier amount Rs - 150.but, amount is not return till now in my freecharge account. Acoording to snapdeal company request i had also sent him scanned copy of courier reciept of Rs- 150 at least 4 time but, they had not sent me RS 150. being as honest conumer, i am requesting you to solve my problem as fast as possible i will very thankfull to you.

Dear Mam/ Sir Regarding On the date 12/11/2015, I have Placed order for InFocus M810 4G 16 GB, Order ID: [protected] & INVOICE NUMBER S43384/15-16/ 1332 in the name of Gurunathsa Rangarej. Which I have received on 17 Nov 2015 afternoon by Courier. I have paid amount of 10999 rupees by online banking of 12/11/2015 while placing order. I have repeated so many times (11 time as on today) it is not possible for me to go the service center In spite of that i called service center regarding DOA. He can't give DOA letter. Please try to understand am fed up of this fake promise and response from your end. Please arrange recovery of mobile as you do in case of 7 day return policy or else you directly speak to In Focus regarding such defective product and i have purchase mobile not repairing it. Otherwise am seriously take other action and register complaint with consumer court. The consumer complaint will be at your cost and expenses, and we will seek compensation for the mental agony caused due to your deficiency in services. and my both numbers are ([protected], [protected]) always ON. I spoke to customer care yesterday and day before yesterday. She told ll receive call from you for more details. there is no single call from snapdeal and you simply you have sent the email that you have tried and its not connected. Great service and But every time you repeat "Assuring you of our best services always, " I don't know which service your are talking about. WITH REGARDS RAGHAVENDRA KATHARI

This is in reference to the order id [protected] placed on 20 Dec 2015 and Quality of the service that your providing to our costumer. I made an order for Simmtronics 1 GB RAM, but uniformity i received a KINGSTON RAM 1 GB that was defective too then i made a return request (Ticket id 16153882 dated 24 Dec 2015) by selecting "defective product" (as i can't select multiple reasons like "wrong product"). But pick up boy(NUVOEX) refused to pick up this(Kingston) product as it is mentioned as simmtronics. Moreover pick up boy cant reach to my address as i mentioned for picking my order as other courier person can reach. then i made a complain via calling to customer care against pick up courier team and to reschedule the pickup. Unfortunately they have reschedule with the pickup by the same pick up team (NUVOEX) and no pick up is made so far, as courier person keep on cancelling the pickup order without notification to me . I made a lot of calls to customer care and mails regarding this but i haven't received and satisfactory feedback from your company side and no pick up is made, since customer care keep on requesting 72 hours and hours . From internet, i read a lot of complain againt "SNAPDEAL.COM" like this and too experience it a lot of time(Order ids. [protected], [protected], [protected], [protected]) that's why i want to ask you some the questions :- First of all i want to ask you something, Does your retailer are that much illiterate so that they can't read order name . Secondly, Why your dealing with the courier team who can reached the mentioned address Thirdly, when you will arrange pick from some other courier team as NUVOEX team keep on cancelling the pickup without consulting me .

Dear team,
This is to inform you all that the website "snapdel"
Never meets with there commitment of delivering there product on right time committed by them.
Amazing part is non of them is even bothered to inform customer about the delay and even the reason of delay.
We have to call them and confirm and resolution is please call courier and get info as it is not in our hand.
Leme tell you this is not the first instance!
I order a gym set from this idiotic website and they gave a week time commitment and yes delivered to me after one amazing month.
This time they were supposed to deliver by 2nd of january, today (4th jan 2016)
I found silently they just have changed the delivery date to damn 6th january with out even bothering to inform me.
I spoke to one of the supervisor via calling the idiotic customer service and i informed him i am going on vacation on 6th and he confirmed "sir i am putting your order on high priority and we will deal with it efficiently so it reaches to you at your convenient date and time"
But who cares.
All are dreaming.
Yes i have taking this screen shot if the message and have mailed them to prove that we consumers have rights to highlight cases in this forum that how this company treats there customer as.

I have purchased infocus M260 mobile from snapdeal now i don't like this product so i want to return this product and refund my money as soon as possible i already file complaint on their webside but they are not responding satisfactorly .

I have purchased mobile from snap deal...now I don't like the product so I want to cancel my order...please refund my money as soon as possible Order id-[protected] Regards Ramesh Gupta [protected]

Snapdeal's New Year offer Sales? Are they cheating people in the name of so called special offer? First let me explain what happened with me. Sanpdeal has been advertising special offer on different products prior to New Year. I purchased a mobile phone and got the confirmation with the estimated delivery date from the snapdeal. Then unexpectedly I have received the product cancellation message from them. As per my understanding, by doing so, Indirectly, Snapdeal was attracting a huge number of customers to their page and influence people to download their app, who finally ended up with exasperation. #Order ID: [protected]